Lexmark X3690 Support Question
Lexmark X3690 Support Question
Find answers below for this question about Lexmark X3690.Need a Lexmark X3690 manual? We have 1 online manual for this item!
Question posted by kinvarasustainableliving on July 19th, 2012
Paper Wont Feed Properly
The printer wont take in the paper properly, it gets stuck and then the printer anounces 'out of paper' I have tried several times with different amounts of paper placed differently- no luck.
Requests for more information
Request from kinvarasustainableliving on July 22nd, 2012 3:05 PM
Have you checked there is no obstruction?
Yes I have turned it upside down and all and checked insaide and as I alreeady said I have tried paper placed in various ways. So now what?
Have you checked there is no obstruction?
Responses to this request
Response submitted July 22nd, 2012 3:06 PMYes I have turned it upside down and all and checked insaide and as I alreeady said I have tried paper placed in various ways. So now what?
Current Answers
Answer #1: Posted by LexmarkListens on July 20th, 2012 11:09 AM
LexmarkListens
Member since:
July 1st, 2011 Points: 1,410,540
Member since:
July 1st, 2011 Points: 1,410,540
There are a number of conditions that can cause paper jams. First, check the condition of the paper. You should use only clean, undamaged paper designed for inkjet printers. Remove the paper and fan the edge to make sure it is not sticking together.
Next, make sure that the paper is properly loaded. The edge guides should be snug against the paper without causing it to buckle. Do not force paper into the printer.
Finally, check that there are no obstructions in the paper path. Use a flashlight to look into the printer. If you are physically able to lift your printer, remove the paper, turn the printer upside down and shake it a few times.Lexmark Listens
Phone:
USA: 1-800-539-6275
Canada: (877) 856-5540
UK: 0800 121 4726
South Africa: 0800 981 435
Related Lexmark X3690 Manual Pages
User's Guide - Page 4
... the difference between infrastructure and ad hoc networks 47 Finding the signal strength...48 How can I improve wireless signal strength? ...49 What is an SSID? ...50 How do I find out what type of security my network is using 50 Can I use my printer on a USB and a wireless connection at the same time 50...
User's Guide - Page 6
... the print cartridges ...99
Cleaning the scanner glass...99 Cleaning the exterior of the printer...99 Ordering supplies...100
Ordering print cartridges ...100 Ordering paper and other supplies...101
Resetting to factory settings...101
Troubleshooting 102
Using the printer troubleshooting software (Windows only 102 Setup troubleshooting...102
Incorrect language appears on the display...
User's Guide - Page 13
...: Contents, such as a copier only
Use the following instructions if you want to connect the printer to be installed on your printer to work properly, allow the printer software to a computer.
Setting up the printer
Bypassing security warnings during software installation
Third-party applications, including antivirus, security, and firewall programs may not come with a USB...
User's Guide - Page 14
2 Remove all tape and packing material from all areas of the printer. 3 Raise the paper support, and then extend the paper exit tray. 4 Extend the paper guides. 5 Connect the power cord to the printer, and then to an electrical outlet that is easily accessible and near the printer.
14
User's Guide - Page 17
14 Remove the tape from the black print cartridge, insert the cartridge in the left cartridge carrier, and then close
the cartridge carrier lid.
15 Close the printer, and then load plain paper.
16 From the printer control panel, press .
17
User's Guide - Page 18
An alignment page prints.
17 Discard or recycle the alignment page.
Understanding the parts of the printer
Use the 1 Paper support 2 Printer control panel
To Load paper.
Operate the printer.
18 Notes:
• The alignment page may differ from the one shown. • Streaks on the alignment page are normal and do not indicate a problem.
User's Guide - Page 19
... port.
7 Memory card slots
Insert a memory card.
8 Paper exit tray
Hold paper as it exits.
9 Top cover
Access the scanner glass.
10 Paper feed guard
Prevent items from falling into the paper slot.
11 Paper guides
Keep paper straight when feeding.
19
Use the
To
3 Wi-Fi indicator
Note: Your printer model may not have wireless capability and may...
User's Guide - Page 20
...
Scan and copy photos and documents.
2 Scanner unit
• Access the print cartridges. • Remove paper jams.
3 Print cartridge carrier
Install, replace, or remove a print cartridge.
4 Rear USB port
Connect the printer to a wireless network. Note: Your printer model may not have wireless capability and may not have this port simultaneously with port...
User's Guide - Page 22
... paper from the printer. Using the printer menus
A number of menus are off when this button is selected.
• Decrease a number. • Move the cursor one level deeper in a submenu. • Feed or eject paper. Press 10
11 12
To
• Select a menu item that appears on the display. • Save settings. • Move one place...
User's Guide - Page 23
...; Print Test Page
Device Setup
• Language • Country • Power Saver • Clear Settings Timeout
Network Setup (appears only if the printer is connected to a network)
23 Easy Photo
• Print • Photo Size • Paper Size
Print Photos
• Print • Lighter/Darker • Photo Effects • Photo Size •...
User's Guide - Page 24
... Specify the number of copies to print.
The last page copied is enabled when you insert a PictBridge-enabled camera into the printer. Choose how many pages to print on a sheet of paper. Adjust the brightness of a photograph. Copy multiple pages as Automatic, Draft, Normal, or Photo. Specify the type of document being...
User's Guide - Page 25
...
Print Photos
You can also set the photo size and paper size.
Set the size of a photo. • Print photos using the selections in printers connected to a network) • USB Flash Drive ...If you choose a network computer, you may be
downloaded to increase or decrease the value for each time you select a digit. Select:
• Computer • Network (appears only in the Easy Photo...
User's Guide - Page 26
...; Use the arrow buttons to increase or decrease the value for the printer software associated with your camera. Choose a network computer. Specify a paper size.
From here Proof Sheet
Save Photos Select Computer (appears only in the PIN, and then press each time you connect a PictBridge-enabled digital camera to the network computer, see...
User's Guide - Page 27
... again. 4 Press the arrow buttons to select the default paper size for the printer, and then press . 5 Press the arrow buttons until Defaults appears, and then press .
Saving settings
You can
Select:
• Language to change the time that it takes for the
printer to reset the menus to factory default settings when the...
User's Guide - Page 50
...printer on a USB and a wireless connection at the same time, you to 32 alphanumeric characters. You must know the security key and security mode to properly... the same as fish tanks • Plants
Place your system support person. A Service Set Identifier...printer:
• Stacks of paper or books • Multiple walls or floors • Crowds of interference where possible.
Printers...
User's Guide - Page 55
...the transparencies faces you . • The top of the label sheets feeds into the printer first. • The adhesive on the labels does not extend to within...during
printing, resulting in a paper jam.
• The label sheets are designed for use envelopes that have exposed flap adhesive. • Envelopes require more drying time. Partial sheets (with inkjet printers. • The envelopes ...
User's Guide - Page 57
... the center of the paper support. • The paper guides rest against the edges of the paper.
Banner paper
You can load up to print the banner. • You place the required stack of banner paper on a flat surface behind the printer. • The leading edge of the banner paper feeds into the printer first. • The paper is loaded in...
User's Guide - Page 66
... sure the top of the label sheet feeds into the printer first. • Make sure the adhesive on custom-size paper
Before beginning these instructions, load the custom-size paper in the Print dialog. 1 With a... the paper guide or paper guides rest against the edges of media from the "Paper size" list, select Custom Size. For more drying time. The Print Setup tab appears.
3 In the Paper Options...
User's Guide - Page 104
REMOVE AND THEN RELOAD PAPER
CHECK INK
Check the ink levels, and then install new print cartridges if necessary...message appears, then resolve the error before trying to the printer and plugged into the wall outlet. 6 Press to turn the printer on the computer screen to install the software. 8 When the installation is properly connected to print again.
Try one of the following :
• In...
User's Guide - Page 140
paper feed guard 18 paper guide 19 paper support 18 paper type
choosing automatically 59 paper, loading 54, 60 parts
memory card slots 19 paper exit tray 19 paper feed guard 18 paper guide 19 paper support 18 PictBridge port 19 power supply port 20 print cartridge carrier 20 printer control panel 18 scanner glass 20 scanner unit 20 top cover 19 USB...
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