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Lexmark X5070 Support Question

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Question posted by geraldovieira on August 1st, 2012

Paper Keeps Getting Stuck. Paper Does Not Go Through.

The paper keeps getting stuck in the feeder. It starts going through, but for some reason stops. The printer keeps trying to pull it inside to print, but paper does not go in. I got either "Out of paper" or "Paper jammed" sign.

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Answer #1: Posted by LexmarkListens on August 6th, 2012 3:18 PM

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There are a number of conditions that can cause paper jams. First, check the condition of the paper. You should use only clean, undamaged paper designed for inkjet printers. Remove the paper and fan the edge to make sure it is not sticking together.

Next, make sure that the paper is properly loaded. The edge guides should be snug against the paper without causing it to buckle. Do not force paper into the printer.

Finally, check that there are no obstructions in the paper path. Use a flashlight to look into the printer. If you are physically able to lift your printer, remove the paper, turn the printer upside down and shake it a few times.

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Related Lexmark X5070 Manual Pages

User's Guide - Page 7

... the scan lens and white roller 103 Cleaning the exterior of the printer 104 Ordering supplies...105 Ordering print cartridges...105 Ordering paper and other supplies ...105 Troubleshooting...107 Setup Troubleshooting...107 Fax troubleshooting...111 Jams and misfeeds troubleshooting 120 Print troubleshooting...123 Copy troubleshooting...141 Scan troubleshooting...143 Error messages on the...

User's Guide - Page 10

... In Windows XP and earlier versions, click scanning, faxing, paper jams, and misfeeds Start Œ Run, and then type D:\setup, where D ...printer Help icon. 4 Click Yes. such as: 1 Do one of the following : • Using the software (on Windows operating systems) • In Windows Vista, click . • Loading paper • In Windows XP and earlier, click Start. • Printing...

User's Guide - Page 35

... with the stamp location in the center of the paper. 1 2 Note: To avoid paper jams, make sure the paper does not buckle when you adjust the paper guides. Loading paper and original documents Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using specialty paper, you follow the instructions that came with the...

User's Guide - Page 36

...and allow it to dry to peel off during printing, resulting in a paper jam. • The labels are loaded in the center of the paper support. • The paper guides rest against the edges of the labels. Loading...labels at a time. 1 Load labels with the print side facing you and the top of the sheet fed into the printer first. 2 Make sure: • The print side of the labels faces you . 2 Make ...

User's Guide - Page 64

... Photos. 4 Click Photos. b Select the Advanced tab. On the Toolbar, the number of photos valid for printing appears next to Photos. 3 If no number appears next to close any printer software dialog boxes that came with the paper.) 2 Open a Web page with the glossy or printable side facing you. (If you want them...

User's Guide - Page 67

Notes: • To avoid paper jams, do not force the cards into the printer. • To prevent smudging, remove each card as a poster 1 With a document open . 8 Click OK or Print. Printing envelopes 1 Load envelopes. 2 With a document open , click File Œ Print. 3 Click Properties, Preferences, Options, or Setup. 4 Select a Quality/Speed setting. Printing a document as it exits, and let...

User's Guide - Page 70

... tab, select Banner. Note: Do not force paper into the printer. Printing transparencies 1 Load up to 15 minutes to dry. Note: After you print a banner, return the setting to Normal. 4 To keep banner paper from jamming, select Letter Banner or A4 Banner from the Banner Paper Size dialog. 5 From the Paper Setup tab, select Landscape orientation. 6 Click OK. 7 Click...

User's Guide - Page 109

...: • In Windows Vista: Œ Control Panel Œ Printers (under Hardware and Sound). • In Windows XP: Start Œ Printers and Faxes. • In Windows 2000: Start Œ Settings Œ Printers. 2 Double-click the printer queue device. 3 Click Printer. • Make sure no check mark appears next to Pause Printing. • If a check mark does not appear next...

User's Guide - Page 112

Check for paper jams Check for the fax machine. Contact your telephone company to that wall jack. Check power... not lit" on an ISDN terminal adapter. Disconnect any paper jams. Disable Call Waiting temporarily Call Waiting can be used by another device, wait until the other equipment temporarily To ensure the printer is finished before sending or receiving a fax. If none...

User's Guide - Page 120

.... Paper jam in the Automatic Document Feeder (ADF) 1 Pull the control panel up. 2 Push the roller lever gently to the left, pull it forward, and then lift the white roller out of the printer to protect the printer gears and rollers. 3 Press to turn the printer back on . Paper jam in the printer Eject the paper automatically To remove the paper jam, eject the paper...

User's Guide - Page 121

... more of the following : Check paper condition Use only new, unwrinkled paper. Note: To avoid paper jams, do not force paper into place. 6 Press . Paper or specialty media misfeeds These are possible solutions. Try one page, envelope, or sheet of paper into the printer. • Load paper with the paper.) See "Loading paper" on page 120. Check paper loading • Load a smaller amount...

User's Guide - Page 166

... paper jam 154 phone line busy 118 phone line error 119 photo ink low 147 PictBridge communications error 151 printing failure 153 remote fax error 118 right cartridge error 149 right cartridge incorrect 150 right cartridge missing 150 scan request failed 151 Exposure changing setting 91 EXT port 14 exterior of the printer cleaning...

User's Guide - Page 170

... 116 troubleshooting, jams and misfeeds banner paper jams 122 paper jam in the automatic document feeder (ADF) 120 paper jam in the paper support 120 paper jam in the printer 120, 148 paper or specialty media misfeeds 121 printer does not feed paper, envelopes, or specialty media 121 troubleshooting, print improving print quality 123 ink levels seem incorrect 127 ink levels seem to go down quickly...

User's Guide (Mac) - Page 18

...using the control panel Getting started Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it ... not force paper into the printer. 2 Before loading paper the first time, slide the paper guides out toward the edges of the paper. 1 2 Note: To avoid paper jams, make sure the paper does not buckle...

User's Guide (Mac) - Page 34

... sheets of heavyweight matte paper • 25 sheets of photo paper • 25 sheets of the paper support. Related topics: • "Using the automatic paper type sensor" on page 43 Faxing using specialty paper, you adjust the paper guides. Faxing using the computer Getting started Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are...

User's Guide (Mac) - Page 43

... side is equipped with it. • You do not force paper into the printer. 2 Before loading paper the first time, slide the paper guides out toward the edges of the paper support. For example, if you adjust the paper guides. Printing Getting started Using the automatic paper type sensor The printer is the printable side, see the instructions that came with...

User's Guide (Mac) - Page 58

... smudging. 3 Load the paper vertically in the center of the paper support, and adjust the paper guides to : • 100 sheets of plain paper • 25 sheets of heavyweight matte paper • 25 sheets of photo paper • 25 sheets of the paper support. Copying Getting started Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you...

User's Guide (Mac) - Page 79

... of the paper. 1 2 Note: To avoid paper jams, make sure the paper does not buckle when you optimum photo-printing results. The Paper Type Sensor automatically detects the type of glossy paper Note: Photos require more drying time. It is equipped with an automatic paper type sensing device. Working with photos Getting started Using the automatic paper type sensor The printer is...

User's Guide (Mac) - Page 161

... it does not buckle. 1 2 Printer does not feed paper, envelopes, or specialty media These are the possible solutions. Try one or more information, see the section on page 160. Troubleshooting 161 Note: To avoid paper jams, do not force paper into the printer. • Load paper with the paper.) See the "Getting Started" section in the "Printing" chapter for information about...

User's Guide (Mac) - Page 162

..., choose the printer. 4 From the Paper Size pop-up menu, click Start Jobs if you loading the paper correctly? Try one or more of paper you are using. 2 From the Printer List dialog, select your printer. 3 Click the Make Default icon. Paper continues to jam Are you want to be too thin or too slick to resume all print jobs in...