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Lexmark Pro715 Support Question

Lexmark Pro715 Support Question

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Question posted by jdunsdon on June 19th, 2012

Can't Scan. I Get An Error Message: Internal Twain Error: Bad Container Handle

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Related Lexmark Pro715 Manual Pages

Quick Reference - Page 5

... side of the paper. These cartridges let you can scan documents or photographs and save . For Macintosh users 1 From the Finder, navigate to reduce their environmental impact. About your printer About your printer Finding information about the printer The Quick Reference Guide contains instructions on adding your printer to a wireless network, setting up to 16 page...
Quick Reference - Page 14

...Document Format) Insert a three-second pause in progress. • Exit from a menu level of the Copy, Scan, Fax, Photo, or File Print menu to the top level of a menu. • Exit from one... mode. • Clear current settings or error messages, and return to default settings. 16 Network indicator Check the network connection status of your printer and access the network settings. 17 Wi...
Quick Reference - Page 43

... uninstalling and reinstalling the software. Press and hold for three seconds to the computer, print server, or network access point. • Check the printer for error messages, and resolve any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on the computer screen. Before you troubleshoot Use...
Quick Reference - Page 46

... connected to transmit the bad blocks of the printer. Connection checklist • Make sure that the printer and other topics in this section. This is plugged into the port of data again and correct the errors. This option enables the printer to the telephone line, check for a dial tone by plugging an analog telephone into...
Quick Reference - Page 47

... may not be connected to a distinctive ring service). An error message appears on . • The wireless network is connected to a distinctive ring service). Cannot receive faxes If the "Fax troubleshooting checklist" does not solve the problem, then try connecting to troubleshoot the wireless printer, verify the following are the digits 0-9 and the characters...
Quick Reference - Page 52

... service that does not infringe any country where such provisions are inconsistent with diamond design are trademarks of Lexmark International, Inc., registered in later editions. This publication could include technical inaccuracies or typographical errors. Any questions on supplies and downloads, visit www.lexmark.com. Some states do not imply that the manufacturer...
User's Guide - Page 4

... a flash drive or memory card 64 Scanning photos for editing...65 Scanning documents for editing...66 Scanning directly to e‑mail using the printer software 67 Scanning to a PDF...67 Scanning FAQ...68 Canceling scan jobs...69 E-mailing...70 Setting up the printer to e-mail...70 Sending e-mail...71 Canceling an e‑mail...72 Faxing...73 Setting up...
User's Guide - Page 19

...; Clear current settings or error messages, and return to black‑and‑white mode. Insert a three-second pause in progress. • Exit from a menu level of the Copy, Scan, Fax, Photo, or File Print menu to the top level of a menu. • Exit from a saved list of your printer and access the network...
User's Guide - Page 40

... document faceup and top edge first into the ADF until you purchased the printer. • Make sure the printer is useful for scanning, copying, and faxing. For more information, contact the place where you...the default paper tray and the optional tray should match to avoid a media type mismatch error. You can load up paper from the ADF. Loading paper and original documents 40 Loading...
User's Guide - Page 48

... the documentation that the digital camera is displayed on the front of the printer. If necessary, press to the correct USB mode. If the camera USB selection is incorrect, then the camera is detected as a flash drive, or an error message is set , and then press the left or right arrow button to...
User's Guide - Page 94

... 2 Enter the fax number of the error. 1 From the printer control panel, navigate to: > Setup > > Fax Setup > > Fax Reports > > Transmission Log Printing > 2 Press the arrow buttons to select a report printing option: • If you want to send the fax, and then press . 5 Press to start scanning the document and to save the scheduled...
User's Guide - Page 143

...the message. Troubleshooting 143 Scanner Disabled Try one or more of the following: • Check the printer software settings or the Administration settings from the printer to reset the printer. ...or press , depending on page 150 Unrecoverable Scan Error Try one or more of the following : • Restart your printer. • Update your printer model. • Make sure the paper size...
User's Guide - Page 157

... an answering machine, then make sure that the following are set the printer to Off, and then press . However, if the printer memory is full, then the printer may need a digital line converter that converts digital signals into analog signals. An error message appears on the correct distinctive ring (if you can print it prints...
User's Guide - Page 158

... name and fax number. Cannot run the fax software The printer must be due to black and lowers the scan resolution of the document that you know. In some countries,...driver or the Universal Fax Driver. For information on the printer control panel Error Message: Remote Fax Error Fax Mode Unsupported What it . 1 From the printer control panel, navigate to press the correct code when ...
User's Guide - Page 159

Troubleshooting 159 Error Message: Unsupported Compression Unsupported Resolution Unrecoverable Fax Error Fax Modem Error Phone Line is connected to the incorrect jack on the back of the receiving fax machine does not support data compression. The fax modem encountered critical Turn off the printer, turn it back on the back of the document that it and...
User's Guide - Page 190

...print through USB 134 cannot receive faxes 157 cannot run fax software 158 cannot scan to computer over a network 154 cannot send faxes 156 cartridges, ink ordering 13...exterior of the printer 127 cleaning printhead nozzles 127 Close Printer 136 Club Internet 102 coated paper loading 37 collating copies 59 Communication Error 136 Communication not available message 167 computer ...
User's Guide - Page 191

... 70 configuring e‑mail settings 70 scanned documents 67 setting up e‑mail function 70 tips 72 F factory default settings restoring 20 failed faxes retrieving 96 fax confirmation page 94 printer memory 96 transmission report 94 fax activity report 95 fax blocking setting 84 fax error messages Digital Line Detected 159 Failed To Connect...
User's Guide - Page 192

...cannot receive faxes 157 cannot run fax software 158 cannot send faxes 156 error messages, printer control panel 158 fax troubleshooting checklist 155 faxing Address Book 86 blocking 95 ...Web site 8 firewall on computer 163 flash drive inserting 47 printing documents from 44 scanning to 64 forwarding faxes 95 France special wireless setup instructions 102 Freebox 102 frequently ...
User's Guide - Page 194

...Short Paper 143 Unrecoverable Scan Error 143 Unsupported Cartridge 137 USB Device Not Supported 143 USB Hub Not Supported 143 printer parts diagram 10 printer printing blank pages 133 printer problems, basic solutions 130 Printer Settings 85 printer software installing 30 uninstalling 29 printer status determining 101 printer, setting as default 53 printers supported 56 printhead...
User's Guide - Page 196

... or scanner does not respond 153 partial document or photo scans 154 poor scanned image quality 153 scan not successful 154 scanning takes too long or freezes the computer 154 troubleshooting, fax cannot receive faxes 157 cannot run fax software 158 cannot send faxes 156 error messages, printer control panel 158 troubleshooting, jams and misfeeds paper jam...

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