Lexmark Pinnacle Pro901 Support Question
Lexmark Pinnacle Pro901 Support Question
Find answers below for this question about Lexmark Pinnacle Pro901.Need a Lexmark Pinnacle Pro901 manual? We have 5 online manuals for this item!
Question posted by gwood1140 on September 10th, 2012
Color Printing
Tried today to print using black and color. Only the black will print. Deep cleaned the print head with no luck, ???
Current Answers
Answer #1: Posted by LexmarkListens on September 10th, 2012 3:35 PM
LexmarkListens
Member since:
July 1st, 2011 Points: 1,410,540
Member since:
July 1st, 2011 Points: 1,410,540
Have you tried updating the firmware of your printer? If not, just go to http://bit.ly/ghfW8H.
Also, make sure that you're using genuine Lexmark cartridges.
If it doesn't help, please contact us via email/phone/chat.
Lexmark Listens
Phone:
USA: 1-800-539-6275
Canada: (877) 856-5540
UK: 0800 121 4726
South Africa: 0800 981 435
Related Lexmark Pinnacle Pro901 Manual Pages
Network Guide - Page 8
...; Your network is set up and working properly. • Your computer is connected to your printer on the network • The network gateway • The network mask • A nickname for the printer to use on the network. Use a new network cable when possible to avoid potential problems caused by a damaged cable.
b In the Start...
Fax Guide - Page 9
... then connect the telephone to fax
9 Plug the phone splitter into the Phone Line 1 or Phone Port, and then plug the printer and telephone into the
second phone port.
3 To continue using the correct splitter, plug an analog telephone into the phone port,
and then listen for a dial tone. If you hear...
Fax Guide - Page 10
... to the port labeled Phone Line 1 or Phone Port on the cable modem is active, plug an analog telephone into the splitter. Setting up the printer to the port.
You can use a phone splitter, not a line splitter.
Plug the phone splitter into the Phone Line 1 or Phone Port , and then plug the...
Fax Guide - Page 22
...using a PBX system, then make sure that the printer is connected to an analog port on Fax Forwarding. Make sure that the dial prefix entered in the printer memory. Cannot receive faxes
If the "Fax troubleshooting checklist" does not solve the problem, then try... message appears on the correct distinctive ring, if you can print it prints the fax. MAKE SURE THAT THE DIAL PREFIX SETTING IS ...
User's Guide - Page 6
... use of the paper path. To avoid injury, use of specific manufacturer's components. Safety information
Connect the power cord to a properly grounded electrical outlet that all cables from the printer...during a lightning storm. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of such problems. Remove the power cord from the wall outlet and disconnect...
User's Guide - Page 8
... and recycling your printer
8 Recycling
• Return ink cartridges for printing documents that are mostly text.
• Use High Yield cartridges. To return
an ink cartridge, go to print documents using the "Clean Printhead" and
"Deep Clean Printhead" features. About your ink cartridges, try using less ink than normal and
are you to print more pages with the printer and is also...
User's Guide - Page 23
... open and then click Properties, a Printing Preferences dialog appears. Note: Your printer may not come with the printer software during printer installation
Software resident in the Macintosh OS
Use the
To
Print dialog
Adjust the print settings and schedule print jobs. Using the Macintosh printer software
Software installed during installation.
Use the Lexmark All-In-One Center...
User's Guide - Page 105
...network, and then click Continue. Press Enter. Note: If you are using a proxy server, then temporarily disable it to load the printer Web page correctly.
4 Click the Configuration link. 5 Click the ...the instructions on the network. 2 Print a network setup page to see what IP address is currently assigned to the printer. 3 Open a Web browser and then type the printer IP address in the IP Address...
User's Guide - Page 130
... simply have to load the document and select Fax to Lawyer from the SmartSolutions menu on the printer control panel.
The printer automatically finds the file and prints it Fax to Lawyer. b Click Visit Lexmark SmartSolutions. Using SmartSolutions
130 Examples:
• If you could create a Scan
to Fax solution and name it .
• If...
User's Guide - Page 133
...:
• Cleaning the printhead nozzles uses ink, so clean them only when necessary. • Deep cleaning uses more ink, so try the Clean Printhead option first to save ink. • If the ink levels are too low, you must replace the ink cartridges before you aligned the cartridges to improve the quality of the Printer Utility dialog, click Print Alignment...
User's Guide - Page 140
....
REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
1 Reinstall the ink cartridges, see "Replacing ink cartridges" on the printer.
Note: Do not remove the alignment page until printing is marked with a
USB symbol. The USB port is finished. REMOVE AND REINSTALL THE PRINTER SOFTWARE
Printer is damaged, then use a new one or more of...
User's Guide - Page 146
... PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES
Note: If these solutions do not remove the streaks or lines on page 147
Troubleshooting
146 Print speed is slow
If the "Before you troubleshoot" checklist does not solve the problem, then try...
User's Guide - Page 152
...printer memory before it prints the fax.
MAKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE
If you set the printer to receive faxes manually (Auto Answer Off), then you subscribe to receive more of the following are using a PBX system, then make sure that the dial prefix entered in the printer...the problem, then try one or more incoming faxes.
If the prefix is not correct, enter ...
User's Guide - Page 161
...are letters, numbers, and symbols found on a keyboard.
If you are having trouble printing, try placing the computer and printer no more information, see the documentation that came with the wireless network, or contact... information, then see if your wireless network. Make sure your access point is using Wired Equivalent Privacy (WEP) security, then the WEP key should be :
• Exactly...
User's Guide - Page 164
... not lit CHECK POWER
If the Wi-Fi indictor light is off, make sure it is turned on .
from the menu, select Use Printer Online. 5 Close the Printers or Printers and Faxes window and try printing again. If the light is not on, check the following :
ALLOW THE WIRELESS INSTALLATION TO COMPLETE
Do not attempt to...
Quick Reference - Page 4
.... It also includes information on troubleshooting common printer setup problems.
For additional information about the printer
The Quick Reference Guide contains basic instructions on how to print documents using the "Clean Printhead" and "Deep Clean Printhead" features. Find it away.
4
Before replacing and recycling your ink cartridges, try using less ink than one page image on...
Quick Reference - Page 11
... This feature is plugged into an electrical outlet.
Notes: • Cleaning the printhead nozzles uses ink, so clean them only when necessary. • Deep cleaning uses more ink, so try the Clean Printhead option first to : > More Options > Align Printer
An alignment page prints. 3 Press the release tab, and then remove the used ink cartridge or cartridges.
1
2
4 Install each ink cartridge...
Quick Reference - Page 12
... or DVD
drive. For Macintosh users
1 Close all open applications. 2 Insert the installation software CD.
Using the printer software
Minimum system requirements
The printer software requires up to :
> More Options > Clean Printhead or Deep Clean Printhead A cleaning page prints. Using the printer control panel
From the home screen, navigate to 500MB of your operating system 3 Download the...
Quick Reference - Page 23
...
Note: If you continue to have problems, then try either of the printer control panel, navigate to Deep Clean Printhead:
> More Options > Deep Clean Printhead A cleaning page prints. 4 Navigate to turn on the printer, and then open , choose File > Print. 2 From the printer pop-up menu, choose your printer, and then click Add.
If the cartridges do not seem to have problems...
SmartSolutions User's Guide - Page 2
...workspace...8
Getting started 9
Launching the SmartSolutions Web site...9 Create an account to use Solution Center 9 Adding a printer...10
Updating your printer 11
Using SmartSolutions on your printer 12
Modifying printer screen saver settings 13
Setting solutions as the printer screen saver 13 Adjusting screen saver settings using the printer control panel 13
FAQ...15
How can I fix network...
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