Get support for JVC KD-R960BTS

JVC KD-R960BTS Support Question

JVC KD-R960BTS Support Question

Find answers below for this question about JVC KD-R960BTS.
Need a JVC KD-R960BTS manual? We have 1 online manual for this item!
Question posted by jorgitomayorga on February 1st, 2017

My Radio Jvc Kd-r960bts

Appears the word protection send repair, overnight appeared that, which I must do apparently is blocked.

Current Answers

Answer #1: Posted by Troubleshooter101 on February 1st, 2017 10:01 AM
This answer was accepted by the poster of the original question.
Troubleshooter101

Member since:
September 30th, 2015

Points: 2,927,030
1,100
points
initially, the displayed error message would be as it implies; the JVC has kicked in auto-protect mode to prevent further damage. Its diagnostics has sensed a fault.

The only easy user tries of a check/fix is to verify that the speakers are within specs and that no stray starnd of speaker wire are touching the car's body or each other.

All others would require pulling out and opening the head unit to effect repairs. Are you considering a DIY (do-it-yourself) repair approach? If yes, do you have access to a multimeter and a soldering iron? Equally important, could you make use of the Service Manual/schematic diagram?

If the speakers have been confirmed to be good and the wirings correct and not grounded, then it would be an internal fault on the JVC. Unfortunately, no easy quick fix. The most likely suspect would be the output amplifier IC301, a TB2926CHQ. Fix would then call for de-soldering this IC and soldering in a replacement.

Thanks


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!
Troublshooter101

Related JVC KD-R960BTS Manual Pages

Instruction Manual - Page 1

ENGLISH FRANÇAIS ESPAÑOL KD-R960BTS / KD-AR865BTS / KD-R860BT CD RECEIVER INSTRUCTION MANUAL RÉCEPTEUR CD MANUEL D'INSTRUCTIONS RECEPTOR CON CD MANUAL DE INSTRUCCIONES Please read all instructions carefully before operation to obtain ...
Instruction Manual - Page 4

... careful not to damage the connector. CONTENTS BEFORE USE 2 BASICS 3 GETTING STARTED 4 CD / USB / iPod / ANDROID 5 RADIO 7 AUX 8 Pandora® 9 iHeartRadio® 10 SiriusXM® Radio (for KD-R960BTS / KD-AR865BTS) 11 BLUETOOTH® 14 AUDIO SETTINGS 20 DISPLAY SETTINGS 22 MORE INFORMATION 24 TROUBLESHOOTING 26 SPECIFICATIONS 28 INSTALLATION / CONNECTION 30 How...
Instruction Manual - Page 5

... playback. • Press again to reset Pull out the insulation sheet when using for the first time. BASICS Faceplate Volume knob (turn/press) Display window KD-R960BTS Loading slot Attach Detach Remote control (RM-RK52) Remote sensor (Do not expose to bright sunlight.) Detach button To Turn on the power Adjust the...
Instruction Manual - Page 8

...pause or file skip from the unit. AUTO MODE: Control from the Android device (without using JVC MUSIC PLAY application). AUDIO MODE: Control other than A to Z, 0 to 9. • To return to the ...ANDROID, applicable only when [AUTO MODE] is other media player applications from the unit (using JVC MUSIC PLAY application). To return to select a file, then press the knob. Quick Search If...
Instruction Manual - Page 9

... For KD-R960BTS / KD-AR865BTS: Selectable only when SiriusXM Vehicle Tuner is connected. ( 11) *2 Selectable only when [ONCE] or [WEEKLY] is selected/activated or follow the instructions stated on the radio at a...listening to the previous setting item, press . ENGLISH 7 The preset number flashes and "MEMORY" appears. Search for a station 1 Press repeatedly to select FM or AM. 2 Press (or ...
Instruction Manual - Page 13

...To Store a channel Select a stored channel Do this Press and hold one of satellite radio. If a locked channel or a mature channel is required for activation and can store up... required. The SiriusXM Radio ID is selected, a pass code input screen appears. Antenna Expansion port on RM-RK52. Press one place. SiriusXM® Radio (for KD-R960BTS / KD-AR865BTS) Only SiriusXM...
Instruction Manual - Page 16

...touch/ Android device to confirm pairing. Advanced Audio Distribution Profile (A2DP) - Ensure that the passkey which appears on the display. Advanced Audio Coding (AAC) Connect the microphone Rear panel Microphone input jack* Microphone (supplied) Adjust the microphone angle Secure using cord clamps (not supplied) if necessary. * For KD-R960BTS / KD-AR865BTS, connect to the microphone input...
Instruction Manual - Page 17

For KD-R960BTS: All the buttons and display flash. - The buttons and display illuminate according to the ... Press the volume knob during a phone conversation. . Default: XX MIC LEVEL -10 - +10 (-4): The sensitivity of the other sources. For KD-AR865BTS / KD-R860BT: All the buttons flash. - To On the faceplate On the remote control Answer a call Reject a call End a call . •...
Instruction Manual - Page 20

... cancel, press and hold . BLUETOOTH® Default: XX PHONE*1 AUDIO*1 Selects the phone or audio device to select [YES] or [NO], then press the knob. OFF: Cancels. OFF: Cancels. " " disappears when disconnected. *2 JVC Smart Music Control is within 3 minutes. 3 Perform (A), (B) or (C) depending on what appears on the Bluetooth device within range. ; Repeat steps 1 and...
Instruction Manual - Page 22

... • To return to +10 (Default: 03 00 00 00 00) PRO EQ (For KD-R960BTS / KD-R860BT) 1 USER1/ USER2: Select a preset name. 2 BASS / MIDDLE / TREBLE: Select ... VOCAL BOOST / BASS BOOST / CLASSICAL / DANCE: Selects a preset equalizer. AUDIO SETTINGS To Select a preset equalizer Store your own sound settings. (For KD-R960BTS / KD-R860BT) SUB.W SP*1*2: 00 to +06 SUB.W *1*3: -08 to +08 ...
Instruction Manual - Page 23

... high-frequency components and restoring the rise-time of the subwoofer output to be in audio data compression. ; R06 (00): Adjusts the left and right speaker output balance..... Before adjustment, select the source you want to adjust. ("VOL ADJ FIX" appears if FM is 50. OFF: Cancels. AUDIO SETTINGS PRO EQ (For KD-AR865BTS) 1 USER1/ USER2: Select a preset name. 2 BASS / MID BASS...
Instruction Manual - Page 24

...illumination adjusted in [FADER] and selectable range is [R06] to [00] DISPLAY SETTINGS KD-R960BTS KD-AR865BTS / KD-R860BT 1 Press and hold . 2 Turn the volume knob to adjust the [OFF]... AUDIO SETTINGS SPK/PRE OUT Connection via speaker leads ( 31, 32) Setting L (left ): Subwoofer output Subwoofer output R (right): (Mute) Connection via lineout terminals ( 31, 32) (For KD-R960BTS / KD-...
Instruction Manual - Page 25

COLOR (for KD-R960BTS) PRESET You can also select a color pattern. Repeat steps 2 and 3 for all the primary colors. •... correctly (or will be blanked). *3 If one of these color pattern is selected for all primary colors for [DISP ZONE], nothing appears on volume level. ; DAY COLOR NIGHT COLOR Store your car's headlight. NIGHT: 15) SCROLL *2 ONCE: Scrolls the display information ...
Instruction Manual - Page 26

...however, unclosed sessions will be recommended. • Playable files: - Attempting to browse video files on the "Videos" menu in [HEAD MODE]. • The song order displayed on the selection menu...supports Android OS 4.1 and above. • Some Android devices (with the "Compact Disc Digital Audio" standard. Folder names: 64 characters - MP3 Tag: 64 characters - Therefore, the use of...
Instruction Manual - Page 27

... MP3/WMA/AAC/WAV files: If not recorded, "NO NAME" appears. *5 If not recorded, "NO NAME" appears. *6 Only for audio file by Genres, Artists, Albums, Playlists, and Songs. • JVC Playlist Creator and JVC Music Control are subject to the beginning) *7 If not recorded, "NO NAME" appears. Accordingly, compatibility may become unavailable. • Some functions of...
Instruction Manual - Page 28

...PROTECTING SEND SERVICE" appears. listening to the nearest service center. Be careful not to drop the disc when it is blocking the loading slot when you eject the disc. Make sure nothing is ejected. "NOT SUPPORT" appears... the audio signal to unit. ( 24) Cannot playback at [AUTO • Make sure JVC MUSIC PLAY APP is installed on the MODE]. Send the unit to the radio. Press...
Instruction Manual - Page 30

.... • Check whether the connected Bluetooth audio player supports Audio/Video Remote Control Profile (AVRCP). (Refer to the instructions of your audio player.) • Disconnect and connect the ... The number of a Bluetooth audio player. TROUBLESHOOTING SPECIFICATIONS Bluetooth® Symptom Sound is preparing to use the Bluetooth function. If "ERROR" appears again, check if the device...
Instruction Manual - Page 31

... Distribution Profile) AVRCP1.4 (Audio/Video Remote Control Profile) PBAP (Phonebook Access Profile) SPP (Serial Port Profile) Audio Maximum Output Power Full Bandwidth Power (at less than 1 % THD) Speaker Impedance Preout Level/Load (CD/USB) Preout Impedance 50 W × 4 or 50 W × 2 + 50 W × 1 (Subwoofer = 4 Ω) 22 W × 4 4 Ω - 8 Ω KD-R960BTS / KD-R860BT: 2 500 mV...
Instruction Manual - Page 33

...KD-R960BTS / KD-AR865BTS) KD-R960BTS Front output Rear/subwoofer output KD-AR865BTS Rear output Front output Subwoofer output Vehicle dashboard *1 Firmly connect the ground wire of the amplifier to the car's chassis to avoid damaging the unit. ENGLISH 31 For setting, 21, 22. Signal cord (not supplied) JVC... supplied) Ignition switch Car fuse block Separate red wire Make this connection...
Instruction Manual - Page 34

...Remote wire (not supplied) Part list for KD-R860BT) Front output Rear/subwoofer output Vehicle dashboard Signal cord (not supplied) Fuse (10 A) JVC Amplifier*1 *1 Firmly connect the ground wire of... *2 Microphone input jack ( 14) (B) Trim plate Ignition switch (C) Mounting sleeve Car fuse block Separate red wire Make this connection if your vehicle factory wiring harness does not have "12 ...

JVC Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • FAQ - Mobile Navigation: KD-NX5000/KW-NX7000
    ... to radio Enable Audio Video input...KD-G340  KD-G430  KD-BT11  KD-BT1  KD-AR390  KD-AR480  KD-ABT22  KD-AVX33  KD-PDR80  KD-S34  KD-ADV8490  KD-ADV38  KD-APD89  KD-G730  KD-AVX44  KD-HDR30  KD-AR780  KD-ADV49  KD-AHD39  KD-G830  KD-DV7400  KD-AR880  KD...; Function Menu appears.  The ...
  • FAQ - Mobile Navigation: KD-NX5000/KW-NX7000
    ...it hard to connect speed sensor to “iPod(OFF)”  Function Menu appears.  Instructions and download are not erased). Select movie from my iPod/iPod-Touch...my Bluetooth Cell Phone to second page and select VERSION. How to radio Enable Audio Video input  After I use KD-NX5000 without connecting the speed sensor wire? It is compatible with motorcycle...
  • FAQ - Mobile Audio/Video
    ... Reset 8 Appears on your...radio keep flashing "PROTECT" on the display? (Models,KD-R218J, KD-R418J, KD-R610, KD-R615, KD-R618, KD-A310J, KD-R318, KW-ADV793J, KW-AVX830) Why does my radio Display "PROTECT" on my KD...Audio/Video I am unable to ground. for the instructions and  button. One or more of certain brand cards we recommend that may be solved by updating the firmware in my KD...

Similar Questions

Como Resetear La Radio Kd X50bt
(Posted by Anonymous-170290 2 years ago)
Jvc Radio Kd-r330 Control Button Sound Is So Loud.
How do I turn off the sound when pressing the buttons on the radio to change volume or pressing it f...
(Posted by flyzhi 10 years ago)
On Jvc Car Radio Kd-g140
I Hold down the SEL bottom and then use the next / previous track buttons it gives only 2 options. "...
(Posted by denkerp 12 years ago)
Ask a New Question
Use the box below to post a new question about this JVC product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

JVC Manuals

Find free JVC KD-R960BTS manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

JVC Reviews

View thousands of JVC user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete JVC customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed JVC customer service rankings, employee comments and much more from our sister site.

JVC Recalls

Find comprehensive JVC recall information updated hourly on RecallOwl.com.