Canon BJC6500 Support Question
Canon BJC6500 Support Question
Find answers below for this question about Canon BJC6500 - BJC 6500 Color Inkjet Printer.Need a Canon BJC6500 manual? We have 1 online manual for this item!
Question posted by phwparry on March 29th, 2011
Colour Problem
The printer prints black but will not print colors.
Current Answers
Related Canon BJC6500 Manual Pages
Service Manual - Page 5
...diagrams.
REF.
This manual does not contain complete information required for servicing the BJC-6500 printer. It includes precautions and details for disassembly and assembly, and adjustments required when assembling.... 5: REFERENCE
This part outlines the unit operation giving technical information on how to resolve problems of the unit. Please also refer to use the service mode. Part 3: OPERATION
...
Service Manual - Page 15
PRODUCT SPECIFICATIONS
BJC-6500
Part 1: PRODUCT SPECIFICATIONS
1. Operation Panel Paper Guide Front Cover
Paper Support
Auto Sheet Feeder Paper Selector Lever
Paper Output Tray Paper Thickness Lever
Parallel Interface Connector USB Interface Connector
SB-30 Cartridge Container
BC-30
BC-31 BC-32 Photo BJ Cartridges
IS-32 Scanner Cartridge
Figure 1-1 Printer Appearance
1-1
PRODUCT...
Service Manual - Page 16
...compatible 8-bit parallel interfaces. • Optional scanner cartridge with the BJC-6100, as follows. • Laser-printer quality using pigment black ink • Dual-cartridge system
High quality printing at high speed from A4 to Part 5: REFERENCE (Page 5-20). Part 1: PRODUCT SPECIFICATIONS
BJC-6500
1.2 Features
This printer differs from the BJC-6100 in For details, refer to A3 2.
Service Manual - Page 17
...Fine mode (1440dpi x 720dpi): Uni-directional
Printing width
289.6mm
Line feed speed
HQ, HS... BC-31
Black Text (PC Magazine) 8.0ppm 6.5ppm ... BJC-6500
Part 1: PRODUCT SPECIFICATIONS
PRODUCT SPECIFICATIONS
2.
Approx. 3 W max.
Black (New Black)
9ppm 7.1ppm... General Specifications
2.1.1 Printer specifications
Type
Desktop serial color bubble-jet printer
Paper feeding method
Automatic sheet...
Service Manual - Page 18
...Part 1: PRODUCT SPECIFICATIONS
BJC-6500
2.1.2 Product life
The print quality can be assured during the product life given below, if the specified
maintenance is conducted.
(1) Monochrome printing
60,000 sheets (1500 ANK character pattern) OR,
(2) Color printing
12,000 sheets (7.5% duty per color pattern) OR,
... set for the
CAUTION paper used, paper feeding or printing problems may occur.
Service Manual - Page 19
PRODUCT SPECIFICATIONS
BJC-6500
Part 1: PRODUCT SPECIFICATIONS
2.3 BJ Cartridge Specifications
Black BJ cartridge
Color BJ cartridge
Photo BJ cartridge
Construction: Separate ink tank Separate ink tank
Separate ink tank
Print head:
160 nozzles, in-line 144 nozzles, in-line
144 nozzles in-line
(48 nozzles x 3)
(48 nozzles x 3)
Inks:
Pigment black
C, M, Y
Photo-Bk, Photo-C, Photo-M...
Service Manual - Page 20
... 77 mm H
Weight
Approx. 100 g
Others
Raise the paper selector lever on the printer upward
when scanning
Scannable paper thickness: 0.25 mm or less
2.4.1 Scannable area
Place the...Area
Figure 1-3 Scannable Area
1-6 Part 1: PRODUCT SPECIFICATIONS
BJC-6500
2.4 Scanner Cartridge Specifications
Name
IS-32
Type
Cartridge replacement type color scanner
Resolution (dpi)
90×90, 180×...
Service Manual - Page 22
Part 1: PRODUCT SPECIFICATIONS
BJC-6500
2.6 Printer Driver / Scanner Driver Types
For support of interface and driver under Windows 95.
*3: The parallel interface operates in the table below. OS Windows 95 / 98 Windows NT 4.0 Windows 2000 Macintosh
For use of the printer (BJ Raster driver) Parallel interface USB interface *2
For use of the scanner (Scanner driver...
Service Manual - Page 24
... functions are provided. When lit in green, the printer is in orange, an error has occurred, and the printer cannot print.
NAMES OF PARTS AND THEIR FUNCTIONS
The names of Parts and Their Functions
1-10
Indicator Not lit when powered off the printer. Part 1: PRODUCT SPECIFICATIONS
BJC-6500
4. Front Cover Open this cover when replacing BJ...
Service Manual - Page 25
...Black
Color
Photo
Ink tank
Black
Cyan
Magenta
Yellow
Photo Black
Photo Cyan
Photo Magenta
Cartridge container
- Scanner cartridge
- PRODUCT SPECIFICATIONS
BJC-6500
Part 1: PRODUCT SPECIFICATIONS
5.
PRODUCT CODE LIST
The product codes for A3, LDR Scanning Holder
Name
Product code
BJC-6500... holder for the printer, consumables, and options are shown in TABLE 1-1.
Item...
Service Manual - Page 51
..., are used to determine the error status. FUNCTIONS RELATED TO PRINTER OPERATION
For the BJC-6500, functions for printer operation such as display of times the indicator flashes and the beeper beeps are built-in.
1.1 Status Display
The printer displays the status via the indicator lamp and the beeper. POWER Button RESUME Button
Indicator
Figure...
Service Manual - Page 53
... is ink. The scanner cartridge is installed in the color (right) cartridge side. 6) BJ Cartridge error One ...cartridge is defective. 17) Cartridge displaced error The printer cannot detect the BJ cartridge when the carriage is...position adjustment error The automatic head position adjustment has failed. BJC-6500
Part 3: OPERATION
OPERATION
Description of Error Indications Errors recoverable ...
Service Manual - Page 56
... the nozzle check pattern printing, press the POWER button. With the printer powered on, hold down the RESUME button and confirm the specified number of beeps 1 time 2 times
Remarks ... Part 3: OPERATION
BJC-6500
1.3 Operations from the auto sheet feeder and print a standard pattern using the printer driver utility.
1.3.2 Nozzle check pattern printing
With the printer powered on , hold...
Service Manual - Page 58
... the service/factory test printing for service/factory test printing.) If you have selected by pressing the RESUME button the specified number of the following service mode functions by pressing the POWER button. The printer will sound once.
2) While holding down the POWER button, release the RESUME button. Part 3: OPERATION
BJC-6500
2. Press the RESUME...
Service Manual - Page 59
The USB serial number recorded in the EEPROM will be assigned, in conformance with any value. BJC-6500
Part 3: OPERATION
2.2 Printing the Service/Factory Test Print
The service/factory test print displays, in the EEPROM when the control board is reset. A unique value is recorded in the header portion, such information as the control ROM version...
Service Manual - Page 60
... personnel. Part 3: OPERATION
BJC-6500
2.3 Printing the EEPROM Information
The EEPROM stores such information as a hexadecimal dump in the EEPROM information print. The information stored in the EEPROM is useful especially for ROM/RAM errors, that are displayed in ASCII code for the last 3 errors, except for knowing how heavily the printer has been used...
Service Manual - Page 61
... and remove the BJ cartridge(s). (4) Press the POWER button.
3-11 BJC-6500
Part 3: OPERATION
OPERATION
2.4 Resetting the EEPROM
The EEPROM stores such information as function settings, total sheets passed with an empty ink storage chamber) into the Color BJ cartridge. (2) Select this function, and print out the results. (3) Confirm that a value of "0" is returned...
Service Manual - Page 84
... operation 5 times. Yes
1. Replace the relevant ink tank
2. Replace the relevant BJ cartridge
END
Do print problems No still appear ?
Part 4: TROUBLESHOOTING
BJC-6500
2. Yes
Replace the purge unit
END
4-20
Faulty Printing: No Printing
No prints
Partial prints No prints for some colors
The ink tank, BJ cartridge, or purge unit is defective,
the orange cap and/or tape...
Service Manual - Page 95
...
Ink Sensor
Print Position Sensor Home Position Sensor
Figure 5-7 Sensor Positions
1.6 BJ Cartridge Identification
This printer determines whether a cartridge is installed or not by the resistance values of cartridge installed (Black, Color, Photo, or Scanner) is conducted, and the type of DIA (pin 30) and DIK (pin 31) on the signal contact pad. BJC-6500
Part...
Service Manual - Page 109
...
To avoid problems regarding electrical differences between the computer and the printer, after connecting the interface cable, connect the plug of the power cord to the User's Manual.
3.1.1 Installation location
To ensure optimum performance, install the printer where there is in green. After initialization, the indicator lights in the initialization process. BJC-6500
Part 5: REFERENCE...
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