Acer XB271HU Support Question
Acer XB271HU Support Question
Find answers below for this question about Acer XB271HU.Need a Acer XB271HU manual? We have 1 online manual for this item!
Question posted by glittenberg7 on January 17th, 2017
Not Recognize
I have a NVidia GTX980 video card but it does not seem recognize my monitor how can I get theG-SYNC to work.ThanksThorleiv
Current Answers
Answer #1: Posted by techyagent on January 18th, 2017 10:08 AM
techyagent
Member since:
June 17th, 2014 Points: 4,799,790
Member since:
June 17th, 2014 Points: 4,799,790
The monitor itself powers on, but then gets a displayed message of "No signal" after the Acer logo. Sometimes when the logo appear (after hitting the power button on and off) it shows a slight double image of the logo followed by small white particles on the screen.
These are the steps I've taken below to try to resolve it, along with calling Acer support.
- Removed all cables from the back of the monitor and held the power button for 30 seconds (as the only suggestion from Acer support)
- Made sure the displayport on the video card works as I tested on a BenQ monitor that I have. Screen comes on without issue, no particles showing up.
- The DP cable that was used to test on the BenQ is the same cable that came with the XB270HU. I do not have any other DP cables but thought it if worked on the BenQ then it could be assumed its a "working cable"
- Checked the power settings in Win7 and made sure they're set to "high performance", as I've read not having it on high may disable the DP port.
- Checked the bios version of the EVGA 670 FTW, its at the latest one I could locate (80.04.5C.00.70) Driver version: 350.12
- Tried this one a 2nd computer that's running
http://www.overclock.net/t/1560679/solved-xb270hu-gsync-monitor-no-signal-issue
Thanks
Techygirl
Related Acer XB271HU Manual Pages
User Manual - Page 2
... number and model number are used herein for a particular purpose. Acer LCD Monitor User's Guide Original Issue: 0 /2015
Changes may be incorporated in this publication ...respect to your unit should include the serial number, model number and purchase information. Acer LCD Monitor User's Guide
Model number Serial number Date of purchase Place of purchase
Acer and the Acer ...
User Manual - Page 3
...document for hours.
Connecting/disconnecting the device
Observe the following are normal with the LCD monitor and do not indicate a problem.
• Due to the nature of the previous... Cleaning your safety and comfort
Safety instructions
Read these guidelines when cleaning the monitor:
• Always unplug the monitor before
connecting any cable or unplugging the power cord.
• If the...
User Manual - Page 8
...usage may complain of eyestrain and headaches after long hours of working conditions, personal health and other factors greatly increase the risk ...and safety department. Long work periods, bad posture, poor work habits, stress, inadequate working in front of physical injury. The following tips:
• refrain from Sleep mode by adjusting the viewing angle of the monitor, using a footrest,...
User Manual - Page 9
...display.
• Adjust the display brightness and/or contrast to a comfortable level for extended
periods of time. Developing good work habits
Develop the following sections provide suggestions on a distant point.
• Blink frequently to keep your computer use more... display to an awkward viewing angle. • Avoid looking away from the monitor and
focusing on how to reduce eyestrain.
User Manual - Page 10
TABLE OF CONTENTS
UNPACKING 1 ATTACHING / REMOVING THE BASE 2 SCREEN POSITION ADJUSTMENT 3 CONNECTING THE POWER CORD 5 SAFETY PRECAUTION 5 CLEANING YOUR MONITOR 5 POWER SAVING 6 DDC...6 CONNECTOR PIN ASSIGNMENT 7 Standard Timing Table 8 INSTALLATION 9 USER CONTROLS 10 TROUBLESHOOTING 20
User Manual - Page 11
UNPACKING
Please check the following items are present when you unpack the box, and save the packing materials in case you will need to ship or transport the monitor in future.
LCD Monitor
Quick Start Guide
AC Power Cord
HDMI Cable (Optional)
DP Cable (Optional) USB Cable (Optional)
EN-1
User Manual - Page 12
... base to avoid scratching the screen.
1.
Note: If installing with a wall mounting kit, it is screwed tight onto the monitor stand arm. Ensure that the base is recommended to use a cloth to the monitor, as illustrated.
2.
ATTACHING / REMOVING THE BASE
Note: Remove the monitor and monitor base from its packaging. EN-2 Carefully place the...
User Manual - Page 13
... the height of the tilt range. SCREEN POSITION ADJUSTMENT
In order to optimize the best viewing position, you can adjust the height/tilt of the monitor. • Tilt Please see the illustration below for the angle of elevation.
-5° 35°
• Height Adjustment After pressing the top of the...
User Manual - Page 14
• Monitor Pivot Before rotating the display, lift it to the top position and then push it back to the utmost degree. Rotate clockwise until the monitor stops at 90°.
2
3 -90°
90°
-5° 35°
1
150mm
EN-4
User Manual - Page 15
...shock or scratch to the screen, as screen is adequate ventilation. Avoid placing the monitor against a bright background or where sun-light
or other light sources may reflect on the power ...THE LCD DISPLAY SCREEN OR CASE. Acer will be liable for your area.
This monitor has a universal power supply that allows operation in a place where there is fragile. In ...
User Manual - Page 16
... be kept until a control signal has been detected or the keyboard or mouse is activated. DDC
To make your installation easier, the monitor is a communication protocol through which the monitor automatically informs the host system about its capabilities, for example, supported resolutions and corresponding timing. The recovery time from the display controller...
User Manual - Page 19
.... 1-2 Connect DP Cable (Default input) (Only DP-input model) a. Select Power-off USB charge function. INSTALLATION
To install the monitor to enable/disable Power-off USB charge ON/OFF to your monitor into the power port at the back of your computer and your host system, please follow the steps as the...
User Manual - Page 20
... Extreme mode.
Amber indicates standby/power saving mode.
USER CONTROLS
Base Controls
Icon
Input
Item Power button/ indicator OSD functions Input button
Description Turns the monitor on .
User Manual - Page 21
... which profile to go back one level. When you are done, use to use to following content is for adjusting the settings of your LCD Monitor. When you are done, use . PE Off
Normal Extreme
EN-11 For advanced settings, please refer to go back one level. Input selection 5. Game mode...
User Manual - Page 23
...; keys, select Picture from 0 to adjust the Acer eColor, Blue Light,
Brightness, Adaptive contrast, Contrast, and Dark Boost. 5. The Picture menu can also view your monitor's system information from 0 to go back one level.
Then navigate to the
picture element you are done, use to 100. Adjusting the Picture
1. Use the...
User Manual - Page 28
...the factory defaults. 14. EN-18 However, overclocking may also wake up the monitor after 12 minutes, the monitor will not go to sleep mode Note: Pressing any button (except the Power ... visit the NVIDIA website for more information. 11. When the function is on the monitor may result in the
NVIDIA Control Panel after rebooting. Power-off , with no HDMI or DP input, the monitor will go ...
User Manual - Page 29
... monitor and current input. Using the / keys, select Information to open the OSD. 2. For more information, visit the nVidia® Website: http://www.nvidia.com... x 1440@144 Hz (DP only) G-SYNC requires an NVIDIA GeForce GTX650Ti BOOST or higher GeForce GTX graphics card with a DisplayPort output.
Product information
1. G-SYNC Experience: For the following resolution with Over ...
User Manual - Page 30
TROUBLESHOOTING
Before sending your LCD monitor for servicing, please check the troubleshooting list below to see if you can self-diagnose ...LED OFF
Check if AC power cord is properly connected to the monitor.
Check if video signal cable is
properly connected at the back
LED displays amber color
of monitor.
Check if the power of the
is too low
host PC is...
User Manual - Page 32
...-22
The following local Manufacturer /Importer is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this declaration:
Product:
LCD Monitor
Model Number:
XB271HU
SKU Number:
XB271HU xxxxxx ("x" = 0~9, a ~ z, or A ~ Z)
Name of Responsible Party: Address of the FCC Rules. S.
User Manual - Page 33
... loads, and warmer climates. • Automatically go into "display sleep" and "computer sleep" mode within 15 and 30
minute of inactivity respectively. • Wake the monitor when it is committed to offer our customers products with the ENERGY STAR mark. Acer is ENERGY STAR? Products that help customers save you money...
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