User Guide
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... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
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... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
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... Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this drive to listen to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on page 33. Headphone jack eMachines help resources and Customer Care information eMachines model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into this port. To identify your drive type...
... Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this drive to listen to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on page 33. Headphone jack eMachines help resources and Customer Care information eMachines model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into this port. To identify your drive type...
User Guide
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... connector. Plug a monitor into this port. Desktop PC Back Component Voltage switch Power connector PS/2 mouse port Icon Description Before turning on your computer, make sure that this switch is in the United States. Plug the power cord into this jack. In the United States, the utility power is color-coded lime green. The power supply should be set to 230. If your computer is operating in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard...
... connector. Plug a monitor into this port. Desktop PC Back Component Voltage switch Power connector PS/2 mouse port Icon Description Before turning on your computer, make sure that this switch is in the United States. Plug the power cord into this jack. In the United States, the utility power is color-coded lime green. The power supply should be set to 230. If your computer is operating in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard...
User Guide
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... of used batteries following the instructions in "Removing the side panel" on page 46. 6 For more stability, place your computer, replace the system battery. The main menu of the BIOS Setup utility opens. 3 Write down all the values in the menus and submenus, then exit from the illustration below. 8 Push the battery release tab. You will need to install the new battery the same way. Replace only with...
... of used batteries following the instructions in "Removing the side panel" on page 46. 6 For more stability, place your computer, replace the system battery. The main menu of the BIOS Setup utility opens. 3 Write down all the values in the menus and submenus, then exit from the illustration below. 8 Push the battery release tab. You will need to install the new battery the same way. Replace only with...
User Guide
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
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... problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are correctly grounded before accessing internal components. Warning To avoid bodily injury, do not attempt to your computer and an AC outlet and that the AC outlet is supplying power. ■ If you use a power strip or surge protector, make sure that it is turned...
... problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are correctly grounded before accessing internal components. Warning To avoid bodily injury, do not attempt to your computer and an AC outlet and that the AC outlet is supplying power. ■ If you use a power strip or surge protector, make sure that it is turned...
User Guide
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... the Internet This problem can affect Internet performance: ■ The condition of graphics and multimedia on your computer 62 www.eMachines.com See "Desktop PC Back" on page 64. If you are using a dial-up modem, make sure that the modem cable is set up correctly. For more information about troubleshooting Internet connections, click Start, then click Help and Support. You cannot connect to the Internet ■...
... the Internet This problem can affect Internet performance: ■ The condition of graphics and multimedia on your computer 62 www.eMachines.com See "Desktop PC Back" on page 64. If you are using a dial-up modem, make sure that the modem cable is set up correctly. For more information about troubleshooting Internet connections, click Start, then click Help and Support. You cannot connect to the Internet ■...
User Guide
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... not connect ■ Make sure that the modem dialing properties are cleared and call waiting is connected to temporarily disable the service. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the keyword memory error in the My Computer window ■ Reboot your computer. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines...
... not connect ■ Make sure that the modem dialing properties are cleared and call waiting is connected to temporarily disable the service. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the keyword memory error in the My Computer window ■ Reboot your computer. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines...
User Guide
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... did not pass diagnostics. The Control Panel window opens. If your Control Panel is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication protocols. The Modem Properties dialog box opens. 5 Click the Diagnostic tab, then click Query Modem. www.eMachines.com 67 If information about modem troubleshooting, click Start, then click Help and Support. If the handshaking sounds are too loud...
... did not pass diagnostics. The Control Panel window opens. If your Control Panel is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication protocols. The Modem Properties dialog box opens. 5 Click the Diagnostic tab, then click Query Modem. www.eMachines.com 67 If information about modem troubleshooting, click Start, then click Help and Support. If the handshaking sounds are too loud...
User Guide
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... pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is turned on, the power LED should be lit. ■ Adjust the brightness and contrast controls to the center position. ■ Make sure that you know works to the video port on . Chapter 6: Troubleshooting Monitor The screen resolution is a critical part of the overall monitor design and does not negatively affect the monitor's function. Type the keyword screen resolution in and turned...
... pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is turned on, the power LED should be lit. ■ Adjust the brightness and contrast controls to the center position. ■ Make sure that you know works to the video port on . Chapter 6: Troubleshooting Monitor The screen resolution is a critical part of the overall monitor design and does not negatively affect the monitor's function. Type the keyword screen resolution in and turned...
User Guide
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... printer is on , and working device, such as a lamp, into the outlet and turn on ■ Make sure that the power cord is online. Many printers have an online/offline button that you may need to the correct port. ■ Make sure that you may need to put the printer online. 70 www.eMachines.com Type the keyword network troubleshooting in the Search box...
... printer is on , and working device, such as a lamp, into the outlet and turn on ■ Make sure that the power cord is online. Many printers have an online/offline button that you may need to the correct port. ■ Make sure that you may need to put the printer online. 70 www.eMachines.com Type the keyword network troubleshooting in the Search box...
User Guide
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... to work offline. The Control Panel window opens. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to work offline: 1 Click Start, then click Control Panel. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. www.eMachines.com 71 To set to clear the check mark. The Control Panel window opens. Help and Support For...
... to work offline. The Control Panel window opens. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to work offline: 1 Click Start, then click Control Panel. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. www.eMachines.com 71 To set to clear the check mark. The Control Panel window opens. Help and Support For...
User Guide
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... you print large files or many files at one time, you are using external speakers, see a "Printer is out of paper" error message After adding paper, make sure that mute controls are turned up. Type the keyword sound troubleshooter in the Search box , then click the arrow. 72 www.eMachines.com For more information, see "Adjusting the volume" on page 21. ■...
... you print large files or many files at one time, you are using external speakers, see a "Printer is out of paper" error message After adding paper, make sure that mute controls are turned up. Type the keyword sound troubleshooter in the Search box , then click the arrow. 72 www.eMachines.com For more information, see "Adjusting the volume" on page 21. ■...
User Guide
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... grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com Appendix A: Power lines Do not locate the antenna near overhead light or power circuits, or where it could be...
... grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 80 www.eMachines.com Appendix A: Power lines Do not locate the antenna near overhead light or power circuits, or where it could be...
User Guide
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... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
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... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
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... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
User Guide
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... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
User Guide
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... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...