User Guide
Page 3
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
Page 4
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
Page 15
... peripheral device" on when the hard drive is turned on drive type). This drive may be a CD, recordable CD, DVD, or recordable DVD drive. www.eMachines.com 9 Insert a memory card from a digital camera, MP3 player, PDA, cellular telephone, or other peripheral device" on page 30. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this drive to listen to audio CDs, install games...
... peripheral device" on when the hard drive is turned on drive type). This drive may be a CD, recordable CD, DVD, or recordable DVD drive. www.eMachines.com 9 Insert a memory card from a digital camera, MP3 player, PDA, cellular telephone, or other peripheral device" on page 30. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this drive to listen to audio CDs, install games...
User Guide
Page 17
.... Remove these ports. Desktop PC Back Component Voltage switch Power connector PS/2 mouse port Icon Description Before turning on your computer, make sure that this switch is in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port. Plug a Personal System/2® (PS/2) mouse into this jack. In other peripheral device" on your modem has a telephone jack, plug the cable for the correct power available. Plug an external audio input source (such as a USB...
.... Remove these ports. Desktop PC Back Component Voltage switch Power connector PS/2 mouse port Icon Description Before turning on your computer, make sure that this switch is in ) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this port. Plug a Personal System/2® (PS/2) mouse into this jack. In other peripheral device" on your modem has a telephone jack, plug the cable for the correct power available. Plug an external audio input source (such as a USB...
User Guide
Page 58
... the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on its orientation. Use a battery of the socket. 52 www.eMachines.com You will need to install the new battery the same way. Replace only with the same or equivalent type recommended by following the manufacturer's instructions. Dispose of the BIOS Setup utility opens. 3 Write down all the values in "Removing the side panel...
... the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on its orientation. Use a battery of the socket. 52 www.eMachines.com You will need to install the new battery the same way. Replace only with the same or equivalent type recommended by following the manufacturer's instructions. Dispose of the BIOS Setup utility opens. 3 Write down all the values in "Removing the side panel...
User Guide
Page 61
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
Page 62
... AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are correctly grounded before accessing internal components. Help and Support For more information about troubleshooting, click Start, then click Help and Support. Type the keyword troubleshooting in a program, see "First steps" on and while the modem cable and the power cord are connected. ■ Make sure that you followed each instruction. ■ If an error...
... AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are correctly grounded before accessing internal components. Help and Support For more information about troubleshooting, click Start, then click Help and Support. Type the keyword troubleshooting in a program, see "First steps" on and while the modem cable and the power cord are connected. ■ Make sure that you followed each instruction. ■ If an error...
User Guide
Page 68
... ISP is plugged into the Ethernet network jack and not the modem jack. Type the keyword troubleshooting connections in your residence or at your local telephone service ■ The condition of the Internet computers to browse the Internet This problem can affect Internet performance: ■ The condition of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing multiple downloads, and...
... ISP is plugged into the Ethernet network jack and not the modem jack. Type the keyword troubleshooting connections in your residence or at your local telephone service ■ The condition of the Internet computers to browse the Internet This problem can affect Internet performance: ■ The condition of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing multiple downloads, and...
User Guide
Page 70
... a "Memory error" message ■ Use a third-party diagnostic program to make sure that all programs, then restart your computer is connected to temporarily disable the service. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Also make sure that the connections have been made correctly. ■ Make sure that the modem cable is failing. Help and Support...
... a "Memory error" message ■ Use a third-party diagnostic program to make sure that all programs, then restart your computer is connected to temporarily disable the service. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Also make sure that the connections have been made correctly. ■ Make sure that the modem cable is failing. Help and Support...
User Guide
Page 73
...screen appears with no data, or if you can turn down the modem volume. Troubleshooting 4 Click your modem tries to connect to another modem, it begins handshaking. If information about modem troubleshooting, click Start, then click Help and Support. To turn down the modem volume: 1 Click Start, then click Control Panel. Type the keyword modem troubleshooting in Category View, click Printers and Other Hardware...the Speaker volume control. 5 Click OK twice to close the Phone and Modem Options dialog box. If the handshaking sounds are too loud, you get an error such as port already open ...
...screen appears with no data, or if you can turn down the modem volume. Troubleshooting 4 Click your modem tries to connect to another modem, it begins handshaking. If information about modem troubleshooting, click Start, then click Help and Support. To turn down the modem volume: 1 Click Start, then click Control Panel. Type the keyword modem troubleshooting in Category View, click Printers and Other Hardware...the Speaker volume control. 5 Click OK twice to close the Phone and Modem Options dialog box. If the handshaking sounds are too loud, you get an error such as port already open ...
User Guide
Page 74
... controls. 68 www.eMachines.com Type the keyword screen resolution in and turned on degauss, see your computer. ■ Check the cable for at least 30 minutes before making a final judgment about changing the screen resolution, click Start, then click Help and Support. Why is a critical part of the way up for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that : ■ The monitor...
... controls. 68 www.eMachines.com Type the keyword screen resolution in and turned on degauss, see your computer. ■ Check the cable for at least 30 minutes before making a final judgment about changing the screen resolution, click Start, then click Help and Support. Why is a critical part of the way up for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that : ■ The monitor...
User Guide
Page 76
... about network troubleshooting, click Start, then click Help and Support. Printer The printer will not print ■ Check the cable between the printer and your company network Every network is plugged into the outlet and turn on . ■ Make sure that the printer is connected securely to an electrical outlet, turned on, and working device, such as a lamp, into an AC power source. Type the keyword network troubleshooting...
... about network troubleshooting, click Start, then click Help and Support. Printer The printer will not print ■ Check the cable between the printer and your company network Every network is plugged into the outlet and turn on . ■ Make sure that the printer is connected securely to an electrical outlet, turned on, and working device, such as a lamp, into an AC power source. Type the keyword network troubleshooting...
User Guide
Page 77
... your Control Panel is not set a default printer: 1 Click Start, then click Control Panel. The Control Panel window opens. To make sure that you want to work offline. Troubleshooting ■ Check the cable for instructions on installing the printer driver. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to print to clear the check mark. You see a "Printer queue is full" error message ■ Make sure...
... your Control Panel is not set a default printer: 1 Click Start, then click Control Panel. The Control Panel window opens. To make sure that you want to work offline. Troubleshooting ■ Check the cable for instructions on installing the printer driver. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to print to clear the check mark. You see a "Printer queue is full" error message ■ Make sure...
User Guide
Page 78
.... ■ Make sure that you are turned up. For more information about sound troubleshooting, click Start, then click Help and Support. Sound You are not getting sound from the speakers ■ Make sure that the speakers are turned on. ■ Make sure that the printer is out of paper" error message After adding paper, make sure that the volume controls are using external speakers, see the speaker setup poster to check your speaker connections.
.... ■ Make sure that you are turned up. For more information about sound troubleshooting, click Start, then click Help and Support. Sound You are not getting sound from the speakers ■ Make sure that the speakers are turned on. ■ Make sure that the printer is out of paper" error message After adding paper, make sure that the volume controls are using external speakers, see the speaker setup poster to check your speaker connections.
User Guide
Page 86
... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
User Guide
Page 89
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
Page 91
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
Page 92
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
User Guide
Page 93
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
User Guide
Page 94
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...