eMachines J3022 Support and Manuals
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Popular eMachines J3022 Manual Pages
User Guide - Page 3
...Support 3
Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6
2 Checking Out Your eMachines Computer 7
Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13
eMachines model and serial number 13 Microsoft Certificate of Authenticity 13
3 Getting Started 15
Working safely 16 Reducing eye strain 16 Setting... network 27 Installing a printer, scanner...
User Guide - Page 8
You have a problem, our knowledgeable, dedicated customer service department will provide you will be pleased with our range of your new computer. Please read this manual carefully to familiarize yourself with the outstanding quality, reliability, and performance of services and support.
eMachines stands behind our value proposition to provide best-of us at affordable prices.
...
User Guide - Page 61
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting
systems • Getting tutoring and training
55
User Guide - Page 62
...9632; If an error message appears on the screen, write down the exact message.
Type the keyword troubleshooting in diagnosing and fixing the problem.
■ If you added or removed peripheral devices, review the installation procedures you performed...connected.
■ Make sure that you followed each instruction.
■ If an error occurs in a program, see "First steps" on page 56.
User Guide - Page 68
... Internet service provider (ISP) is having multiple programs open the browser.
Help and Support
For ...eMachines.com If the error message still appears, disconnect from the ISP connection and close your browser, then reconnect and open on your ISP is set up modem, make sure that the modem cable is plugged into
the modem jack and not the Ethernet network jack. Chapter 6: Troubleshooting...
User Guide - Page 70
... sure that all programs, then restart your telephone service to get the correct code to help determine if a memory module is failing.
Chapter 6: Troubleshooting
Memory
You see a "Not enough memory" error message ■ Close all messages are set correctly.
64
www.eMachines.com Help and Support
For more information about troubleshooting memory errors, click Start, then click Help and...
User Guide - Page 71
... modem.
■ Make sure that you connect, call your telephone service.
www.eMachines.com
65 When the dial tone stops, listen for line noise (...settings are not using your house or a telephone line at a different location). You can connect on the same line as 1). Troubleshooting
To check the dialing properties:
1 Click Start, then click Control Panel. Help and Support...
User Guide - Page 73
.... If information about modem troubleshooting, click Start, then click Help and Support.
If the handshaking sounds are too loud, you get an error such as port already open...click Query Modem.
www.eMachines.com
67 The modem is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication protocols. Troubleshooting
4 Click your modem...
User Guide - Page 76
... computer department or network administrator for help. Power
Your computer will not turn on ■ Make sure that the power cord is online.
Help and Support
For more information about network troubleshooting, click Start, then click Help and Support.
Chapter 6: Troubleshooting
Networks
You cannot connect to put the printer online.
70
www.eMachines.com
User Guide - Page 77
... printer troubleshooting, click Start, then click Help and Support. www.eMachines.com
71 The Printers and Faxes window
opens.
3 Right-click the name of the printer you want to be the default printer, then click
Set as Default Printer.
■ Reinstall the printer driver. See the guide that you have
selected it in the printer setup. To...
User Guide - Page 78
... out of paper" error message After adding paper, make sure that mute controls are turned off. For more information, see a "Printer is online. Chapter 6: Troubleshooting
■ Wait until files have an online/offline button that you need to the printer. Help and Support
For more information, see the speaker setup poster to check your...
User Guide - Page 80
... to your questions:
Resource
eMachines Customer Care
Service description
Talk to a eMachines Customer Care representative about using your eMachines-supplied hardware or software, see "Identifying your computer.
Chapter 6: Troubleshooting
Telephone numbers
You can be found in the Search box
,
then click the arrow.
74
www.eMachines.com Help and Support
For more information, see...
User Guide - Page 85
... safety statement
All eMachines systems equipped with CD and DVD drives comply with regard to proper grounding of the mast and supporting structure, grounding of the power utility, telephone lines, and internal metallic water pipe system, if present, are classified as appropriate. Should the unit ever need servicing, contact an authorized service location.
The...
User Guide - Page 86
...1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)
3
Ground clamps
4
Grounding conductors (NEC Section 810-21)
5
Antenna discharge unit (NEC Section 810-20)
6
Ground clamp
7
Antenna lead-in wire
80
www.eMachines.com Appendix A:
Power lines
Do not locate the antenna near...
User Guide - Page 93
... posture 17 reducing eye strain 16 setting up computer 16 static electricity 45
scanner installing 28
screen cleaning 42 troubleshooting 68
screen objects getting information 25 moving 25 selecting 25
Scroll Lock indicator 23 scroll wheel 24 searching in Help and Support 4
serial number 9, 13
serial port 11 setting up
safety precautions 76 shortcut menus...
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