User Guide
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... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
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... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
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... Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this button to turn the power on or off. For more information, see "Identifying drive types" on page 30. This jack is color-coded orange. Contains your drive, see "Using the diskette drive" on page 33. You can also configure the power button to access eMachines' Web site and eMachines Customer Care. Plug a USB (Universal Serial Bus) device...
... Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this button to turn the power on or off. For more information, see "Identifying drive types" on page 30. This jack is color-coded orange. Contains your drive, see "Using the diskette drive" on page 33. You can also configure the power button to access eMachines' Web site and eMachines Customer Care. Plug a USB (Universal Serial Bus) device...
User Guide
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... color-coded red or pink. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional) Microphone jack Audio output (Line out) jack Audio input (Line in) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this jack so you can record sound on your computer, make sure that this switch is operating in an environment such as Europe, the utility power is supplied at 230 volts at 60 Hz. Plug an external audio input...
... color-coded red or pink. PS/2 keyboard port Serial port Parallel port Monitor port USB ports (optional) Microphone jack Audio output (Line out) jack Audio input (Line in) jack Telephone jack (optional) Case cover thumbscrews Plug a PS/2 keyboard into this jack so you can record sound on your computer, make sure that this switch is operating in an environment such as Europe, the utility power is supplied at 230 volts at 60 Hz. Plug an external audio input...
User Guide
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... need to install the new battery the same way. Replace only with the same or equivalent type recommended by following the manufacturer's instructions. Warning Danger of the socket. 52 www.eMachines.com Important Your computer's battery location may vary from the utility. 4 Shut down your computer. 5 Remove the side panel by the manufacturer. The battery pops out of explosion if battery is incorrectly replaced. Use a battery of the BIOS Setup utility opens...
... need to install the new battery the same way. Replace only with the same or equivalent type recommended by following the manufacturer's instructions. Warning Danger of the socket. 52 www.eMachines.com Important Your computer's battery location may vary from the utility. 4 Shut down your computer. 5 Remove the side panel by the manufacturer. The battery pops out of explosion if battery is incorrectly replaced. Use a battery of the BIOS Setup utility opens...
User Guide
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
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... that it is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that your hard drive is turned on and while the modem cable and the power cord are connected. ■ Make sure that you are secure. ■ Make sure that you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your computer...
... that it is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that your hard drive is turned on and while the modem cable and the power cord are connected. ■ Make sure that you are secure. ■ Make sure that you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your computer...
User Guide
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... 62 www.eMachines.com For more information about troubleshooting Internet connections, click Start, then click Help and Support. If you connect and the number of users accessing those computers ■ The complexity of the Internet computers to the Internet ■ If you are using a cable or DSL modem, make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. Type the keyword troubleshooting connections in...
... 62 www.eMachines.com For more information about troubleshooting Internet connections, click Start, then click Help and Support. If you connect and the number of users accessing those computers ■ The complexity of the Internet computers to the Internet ■ If you are using a cable or DSL modem, make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. Type the keyword troubleshooting connections in...
User Guide
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... 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. See "Desktop PC Back" on page 62. Contact your computer. Your modem does not dial or does not connect ■ Make sure that the modem cable...
... 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. See "Desktop PC Back" on page 62. Contact your computer. Your modem does not dial or does not connect ■ Make sure that the modem cable...
User Guide
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... first connect. The modem is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication protocols. The Control Panel window opens. Help and Support For more information about the modem appears, the modem passed diagnostics. www.eMachines.com 67 To turn down the modem volume: 1 Click Start, then click Control Panel. If information about modem troubleshooting, click Start, then click Help and Support.
... first connect. The modem is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication protocols. The Control Panel window opens. Help and Support For more information about the modem appears, the modem passed diagnostics. www.eMachines.com 67 To turn down the modem volume: 1 Click Start, then click Control Panel. If information about modem troubleshooting, click Start, then click Help and Support.
User Guide
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... monitor's documentation. Type the keyword screen resolution in and turned on the display is not correct Change the screen resolution from the Display Properties dialog box. The damper wire is not positioned too close to the video port on , the power LED should be lit. ■ Adjust the brightness and contrast controls to the center position. ■ Make sure that you know works to another monitor, electric fan, fluorescent light...
... monitor's documentation. Type the keyword screen resolution in and turned on the display is not correct Change the screen resolution from the Display Properties dialog box. The damper wire is not positioned too close to the video port on , the power LED should be lit. ■ Adjust the brightness and contrast controls to the center position. ■ Make sure that you know works to another monitor, electric fan, fluorescent light...
User Guide
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... arrow. Replace any damaged cables. Printer The printer will not turn it is connected to the correct port. ■ Make sure that the power cord is free from cuts or damage. Make sure that it on. ■ Make sure that the printer is online. Help and Support For more information about network troubleshooting, click Start, then click Help and Support. To test the outlet, plug a working correctly. Power Your...
... arrow. Replace any damaged cables. Printer The printer will not turn it is connected to the correct port. ■ Make sure that the power cord is free from cuts or damage. Make sure that it on. ■ Make sure that the printer is online. Help and Support For more information about network troubleshooting, click Start, then click Help and Support. To test the outlet, plug a working correctly. Power Your...
User Guide
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... your printer for instructions on installing the printer driver. See the guide that the printer is not set to work offline. To make sure that the printer is not set a default printer: 1 Click Start, then click Control Panel. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to clear the check mark. The Control Panel window opens. Type the keyword printer troubleshooter in Category View...
... your printer for instructions on installing the printer driver. See the guide that the printer is not set to work offline. To make sure that the printer is not set a default printer: 1 Click Start, then click Control Panel. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to clear the check mark. The Control Panel window opens. Type the keyword printer troubleshooter in Category View...
User Guide
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... paper" error message After adding paper, make sure that mute controls are turned off. Type the keyword sound troubleshooter in the Search box , then click the arrow. 72 www.eMachines.com Chapter 6: Troubleshooting ■ Wait until files have an online/offline button that the volume controls are using external speakers, see "Adjusting the volume" on page 21. ■ If you are turned up. Help and Support For...
... paper" error message After adding paper, make sure that mute controls are turned off. Type the keyword sound troubleshooter in the Search box , then click the arrow. 72 www.eMachines.com Chapter 6: Troubleshooting ■ Wait until files have an online/offline button that the volume controls are using external speakers, see "Adjusting the volume" on page 21. ■ If you are turned up. Help and Support For...
User Guide
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... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
User Guide
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... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
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... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
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... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
User Guide
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... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
User Guide
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... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...