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User Guide - Page 3
... Web site 3 Help and Support 3
Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6
2 Checking Out Your eMachines Computer 7
Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13
eMachines model and serial number 13 Microsoft Certificate of Authenticity 13
3 Getting Started 15
Working safely 16 Reducing eye strain 16 Setting up your computer desk...
User Guide - Page 8
... to familiarize yourself with our range of -class service and support in good operating condition.
Each and every eMachines computer uses the latest technology and passes through the... with the best product possible. Please read this manual carefully to high-quality, brand-name components at eMachines.
2
www.eMachines.com eMachines stands behind our value proposition to come. Thanks ...
User Guide - Page 9
..., an easily accessible collection of your computer. Visit the eMachines Customer Care Web site at emachines.com/support/.
eMachines Web site
eMachines Web site
eMachines' online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, and information about Windows and to help information by clicking a link, performing...
User Guide - Page 61
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting
systems • Getting tutoring and training
55
User Guide - Page 62
... sure that you followed each instruction.
■ If an error occurs in a program, see "First steps" on the screen, write down the exact message. Chapter 6: Troubleshooting
Safety guidelines
While troubleshooting your computer, follow these things first:
■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if:
■ Power cords or...
User Guide - Page 68
... to which you still get the error, your modem. OR -
If the error message still appears, disconnect from the ISP connection and close your Internet service provider (ISP) is set up )" on Web pages
■ Having multiple Web browsers open, performing multiple downloads, and having technical difficulties. Chapter 6: Troubleshooting
Internet
See also "Modem (dial-up...
User Guide - Page 69
... the keyboard and turn off your ISP for technical support. Keyboard
The keyboard does not work after it upside down to loosen a key that the keyboard cable is set up
correctly. Liquid spilled in the keyboard If you know works to replace it. www.eMachines.com
63 Press each key to drain it again...
User Guide - Page 70
... the My Computer window ■ Reboot your telephone service to get the correct code to help determine if a memory module is disabled before using the modem.
Contact your computer. Help and Support
For more information about troubleshooting memory errors, click Start, then click Help and Support.
Your modem does not dial or does not connect ■ Make sure...
User Guide - Page 71
...Support. Dial a single number (such as the modem.
■ Make sure that makes a difference. You can cause the modem to the line using a digital, rollover, or PBX line. www.eMachines... telephone service.
If your
Control Panel is a common problem that all screws in your telephone service.
■... the same line as the modem. Troubleshooting
To check the dialing properties:
1 ...
User Guide - Page 72
... the Modems tab.
66
www.eMachines.com Your ISP may lower the speed even further. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may not support 48K uploads. To run modem diagnostics:
1 Close all open programs. 2 Click Start, then click Control Panel.
See "Desktop PC Back" on page 10...
User Guide - Page 73
... modems first connect. www.eMachines.com
67 If your modem tries to connect to respond, the modem did not pass diagnostics. Troubleshooting
4 Click your modem, then click Properties. If information about modem troubleshooting, click Start, then click Help and Support. If the handshaking sounds are too loud, you get an error such as port already...
User Guide - Page 76
... troubleshooting, click Start, then click Help and Support. Passwords
Your...computer.
■ If your computer is online. Replace any damaged cables. Type the keyword network troubleshooting in the Search box , then click the ...Press the button to put the printer online.
70
www.eMachines.com Chapter 6: Troubleshooting
Networks
You cannot connect to your computer.
Power
Your computer...
User Guide - Page 77
... in Category View, click Printers and Other Hardware.
2 Click/Double-click the Printers and Faxes icon. www.eMachines.com
71 Troubleshooting
■ Check the cable for instructions on installing the printer driver. The Control Panel window opens.
The Control Panel window opens. Help and Support
For more information about printer troubleshooting, click Start, then click Help and...
User Guide - Page 78
... of paper" error message After adding paper, make sure that mute controls are using external speakers, see the speaker setup poster to the printer.
See the printer documentation for instructions for adding additional memory. Type the keyword sound troubleshooter in the Search box , then click the arrow.
72
www.eMachines.com
Help and Support
For more information...
User Guide - Page 86
... could fall into such power lines or circuits. Warning
When installing or realigning an outside antenna system, extreme care should be fatal.
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5 4 3
1
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Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)
3
Ground clamps
4
Grounding conductors (NEC Section 810-21)
5
Antenna...
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