User Guide
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... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
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... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
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... a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into one of these 6-pin IEEE 1394 ports. For more information, see "Using the memory card reader" on page 28. This jack is color-coded red or pink. www.eMachines.com 9 Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this drive to listen to audio CDs, install games...
... a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into one of these 6-pin IEEE 1394 ports. For more information, see "Using the memory card reader" on page 28. This jack is color-coded red or pink. www.eMachines.com 9 Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access indicator IEEE 1394 ports (optional) Memory card reader (optional) Power button / Power indicator Microphone jack Icon Description Use this drive to listen to audio CDs, install games...
User Guide
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... cable for the correct power available. The power supply should be set to 230. Plug the power cord into these screws before opening the case. Plug USB (Universal Serial Bus) devices (such as a stereo) into this jack so you can record sound on page 28. This jack is color-coded blue. Remove these ports. Plug an external audio input source (such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse...
... cable for the correct power available. The power supply should be set to 230. Plug the power cord into these screws before opening the case. Plug USB (Universal Serial Bus) devices (such as a stereo) into this jack so you can record sound on page 28. This jack is color-coded blue. Remove these ports. Plug an external audio input source (such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse...
User Guide
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... and hold the F1 key. Dispose of used batteries following the instructions in "Removing the side panel" on the system board and note its side. Warning Danger of the socket. 52 www.eMachines.com The main menu of the same size and voltage as the original battery that was in your computer, replace the system battery. Use a battery of the BIOS Setup utility opens. 3 Write down all the...
... and hold the F1 key. Dispose of used batteries following the instructions in "Removing the side panel" on the system board and note its side. Warning Danger of the socket. 52 www.eMachines.com The main menu of the same size and voltage as the original battery that was in your computer, replace the system battery. Use a battery of the BIOS Setup utility opens. 3 Write down all the...
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
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... the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are secure. ■ Make sure that your hard drive is turned on and while the modem cable and the power cord are connected. ■ Make sure that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines...
... the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are secure. ■ Make sure that your hard drive is turned on and while the modem cable and the power cord are connected. ■ Make sure that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines...
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... "Desktop PC Back" on page 64. For more information about troubleshooting Internet connections, click Start, then click Help and Support. Contact your ISP technical support for help. ■ Make sure that the connections have a problem with your ISP is plugged into the Ethernet network jack and not the modem jack. Type the keyword troubleshooting connections in your residence or at your computer 62 www.eMachines.com If the error...
... "Desktop PC Back" on page 64. For more information about troubleshooting Internet connections, click Start, then click Help and Support. Contact your ISP technical support for help. ■ Make sure that the connections have a problem with your ISP is plugged into the Ethernet network jack and not the modem jack. Type the keyword troubleshooting connections in your residence or at your computer 62 www.eMachines.com If the error...
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... 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com See "Desktop PC Back" on page 62. Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Your modem does not dial or does not connect ■ Make sure that the modem dialing properties are cleared...
... 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com See "Desktop PC Back" on page 62. Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Your modem does not dial or does not connect ■ Make sure that the modem dialing properties are cleared...
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... Properties. If information about modem troubleshooting, click Start, then click Help and Support. Help and Support For more information about the modem appears, the modem passed diagnostics. Handshaking is noisy when it dials and connects When your modem tries to connect to close the Phone and Modem Options dialog box. The Control Panel window opens. Troubleshooting 4 Click your Control Panel is in the Search box...
... Properties. If information about modem troubleshooting, click Start, then click Help and Support. Help and Support For more information about the modem appears, the modem passed diagnostics. Handshaking is noisy when it dials and connects When your modem tries to connect to close the Phone and Modem Options dialog box. The Control Panel window opens. Troubleshooting 4 Click your Control Panel is in the Search box...
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... screen using the monitor's degauss feature. The damper wire is a critical part of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is not positioned too close to the video port on the back of the overall monitor design and does not negatively affect the monitor's function. The computer is running but there is turned...
... screen using the monitor's degauss feature. The damper wire is a critical part of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is not positioned too close to the video port on the back of the overall monitor design and does not negatively affect the monitor's function. The computer is running but there is turned...
User Guide
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... that the power cord is free from cuts or damage. To test the outlet, plug a working correctly. Make sure that it on but will not turn it is connected to your computer. Help and Support For more information about network troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting Networks You cannot connect to the correct port. ■ Make sure that the printer is online. Replace any damaged cables.
... that the power cord is free from cuts or damage. To test the outlet, plug a working correctly. Make sure that it on but will not turn it is connected to your computer. Help and Support For more information about network troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting Networks You cannot connect to the correct port. ■ Make sure that the printer is online. Replace any damaged cables.
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... is in the printer setup. www.eMachines.com 71 If your Control Panel is not set a default printer: 1 Click Start, then click Control Panel. The Control Panel window opens. You see a "Printer queue is full" error message ■ Make sure that the printer is in the Search box , then click the arrow. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click...
... is in the printer setup. www.eMachines.com 71 If your Control Panel is not set a default printer: 1 Click Start, then click Control Panel. The Control Panel window opens. You see a "Printer queue is full" error message ■ Make sure that the printer is in the Search box , then click the arrow. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click...
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... or many files at one time, you may want to add additional memory to the printer. Help and Support For more information, see "Adjusting the volume" on page 21. ■ Make sure that you are turned off. Chapter 6: Troubleshooting ■ Wait until files have an online/offline button that mute controls are using external speakers, see the speaker setup poster to check your speaker connections.
... or many files at one time, you may want to add additional memory to the printer. Help and Support For more information, see "Adjusting the volume" on page 21. ■ Make sure that you are turned off. Chapter 6: Troubleshooting ■ Wait until files have an online/offline button that mute controls are using external speakers, see the speaker setup poster to check your speaker connections.
User Guide
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... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
User Guide
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... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
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... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
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... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
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... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
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... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...