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User Guide - Page 7
...
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Information in Menu 24.2.1 -System Information.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
ZyXEL Communications A/S, Columbusvej 5, 2860 Soeborg, Denmark...
User Guide - Page 10
... 14-4 14.8 System Timeout ...14-4
Chapter 15 Call Scheduling ...15-1 15.1 Introduction ...15-1 15.2 Schedule Setup ...15-1 15.3 Schedule Set Setup ...15-2 15.4 Applying Schedule Sets to Remote Nodes 15-4
Chapter 16 Troubleshooting ...16-1 16.1 Problems Starting Up the Prestige 16-1 16.2 Problems with the LAN Interface 16-1 16.3 Problems with the WAN Interface 16-2
x
Table of Contents
User Guide - Page 15
... of Figures
xv Remote Management Control 14-3 Figure 14-1 Schedule Setup ...15-1 Figure 14-2 Schedule Set Setup ...15-2 Figure 14-3 Applying Schedule Sets to a Remote Node Example (PPPoE Encapsulation 15-4 Figure 14-4 Applying Schedule Sets to a Remote Node Example (PPTP Encapsulation 15-5
List of Firmware File Upload 12-14 Figure 11-16 Menu 24.7.1 as seen...
User Guide - Page 18
... Node Profile (Traffic Redirect Field 10-3 Table 9-2 Traffic Redirect Setup ...10-4 Table 10-1 System Maintenance - Remote Management Control 14-3 Table 14-1 Schedule Set Setup Fields ...15-3 Table 15-1 Troubleshooting the Start-Up of your Prestige 16-1 Table 15-2 Troubleshooting the LAN Interface 16-1 Table 15-3 Troubleshooting the WAN interface 16-2 Table 15-4 Internet Access ...16-3
xviii...
User Guide - Page 25
.... Getting to standard cable modem services, the Prestige supports Time Warner's RoadRunner Service. Embedded FTP and TFTP Services The Prestige's embedded FTP and TFTP services enable the fast upgrade of options for remote management, TFTP (Trivial FTP), SNMP (Simple Network Management Protocol) and CI (Command Interpreter) mode. It supports password protected local and remote network...
User Guide - Page 41
...Update IP Address:
You can set this menu, press [ENTER] at any time to cancel. When both fields are set to No, the DDNS server automatically updates the IP address of the host name(s) to save your service...updated when you select Yes in the
Yes
DDNS Type field. Hardware Installation & Initial Setup... is behind . Enable Wildcard Your Prestige supports DYNDNS Wildcard. Press [SPACE BAR] and...
User Guide - Page 75
... the types are the mapping types discussed in a Set
FIELD
DESCRIPTION
EXAMPLE
Type
Press the [SPACE BAR] to the server(s) on port 21. Note that you to specify multiple servers of five types. Use Menu 15 -
NAT Setup to forward incoming service requests to select one service (for Server. Prestige 314 PLUS Broadband Sharing...
User Guide - Page 185
...Switch
13.3 Time and Date Setting
There is no Real Time Chip (RTC) in the Prestige, so there is a software mechanism to set the time manually or get the current time ... 4. Select menu 24 in the Prestige error logs and firewall logs. Time and Date Setting to update the time and date settings of your Prestige. Upload Firmware 8. Remote Management Setup
Enter Menu Selection Number:
Figure 13-6 ...
User Guide - Page 186
... default value. Enter the time manually. The main differences between them...format. Not all time servers support all protocols, so you ...updated time only when you may have to check with your ISP/network administrator or use trial and error to Time (RFC-868). Time and Date Setting
Table 13-3 Time and Date Setting Fields
FIELD
DESCRIPTION
Use Time Server when Bootup
Enter the time service...
User Guide - Page 194
...] in the Edit Name field.
15.3 Schedule Set Setup
To setup a schedule set, select the schedule set you can 't be triggered again until the time period configured in the Duration field expires.
15-2
Call Scheduling
Once the connection is dropped manually or it .
Set 2 will take precedence over higher numbered sets thereby avoiding scheduling conflicts. Prestige 314 PLUS...
User Guide - Page 195
... that you select Weekly in the How Often field above , then choose the day(s) the set should activate (and recur). Choose Once or Weekly.
Prestige 314 PLUS Broadband Sharing Gateway with 4-Port Switch
Table 15-1 Schedule Set Setup Fields
FIELD Active Start Date
How Often
Once: Date
Weekday: Day
Start Time Duration Action...
User Guide - Page 199
... is connected to solve the problem. If the error persists, you to diagnose and to your Prestige
PROBLEM
CORRECTIVE ACTION
None of your computer's console port.
2.
See the included
CD for LAN connection instructions. Prestige 314 PLUS Broadband Sharing Gateway with the LAN Interface
Table 16-2 Troubleshooting the LAN Interface
PROBLEM
Cannot access the Prestige from...
User Guide - Page 200
... entered the correct Service Type, User Name and Password in Menu 1 -
Contact your service provider if your ISP.
If the ISP checks the Host Name, enter host name in the system field in Menu 4 Internet Access Setup.
Prestige 314 PLUS Broadband Sharing Gateway with the WAN Interface
Table 16-3 Troubleshooting the WAN interface
PROBLEM Cannot get...
User Guide - Page 207
...the box that a tunnel control connection supports multiple call setup between the PAC and the PNS. Control...the message exchange of the PPTP tunnel. In the case above as a part of the tunnel between a PC and an ANT. In Microsoft's implementation... 2364 server. The PPTP user is unaware of the Windows OS. Server Set Setup. The PPTP user is not necessarily a PPP client (can be a ...
User Guide - Page 223
... PAP 5-6 Password 2-5, 2-8, 9-3 Ping 11-13 Power Adapter 2-4 Power Adapter Specifications P PPP ...Support 1-3 RR-Manager 1-5, 3-11, 5-2 RR-Telstra 3-11, 5-2 RR-Toshiba 1-5, 3-11, 5-2
S
Schedule Set Setup 15-2 Schedule Sets
Duration 15-2 Schedule Setup 15-1 Server3-2, 3-7, 3-11, 4-5, 4-8, 4-10, 4-13, 4-14, 4-
15, 4-20, 4-21, 5-2, 5-3, 13-6 Service vi Service Type 3-11, 5-2, 16-2 setup...
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