User Guide
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... ...136 8.1.1 Configure SIP Extensions ...136 8.1.2 Connect IP Phones ...140 8.1.3 Register IP Phones ...140 8.2 Auto Provisioning ...141 8.2.1 Configuring the snom VoIP Phones for Auto Provisioning 142 8.3 Making PSTN Calls ...143 8.3.1... The PSTN Connection ...143 8.3.2 Creating a Dialing Rule for PSTN 144 8.3.3 Assigning an LCR to an Authority Group 146 8.4 Making ITSP Calls ...147 8.4.1 The ITSP Connection ...148 8.4.2 Creating a Dialing Rule for ITSP 151 8.4.3 Assigning an LCR to an Authority Group 152 8.5 Making ISDN...
... ...136 8.1.1 Configure SIP Extensions ...136 8.1.2 Connect IP Phones ...140 8.1.3 Register IP Phones ...140 8.2 Auto Provisioning ...141 8.2.1 Configuring the snom VoIP Phones for Auto Provisioning 142 8.3 Making PSTN Calls ...143 8.3.1... The PSTN Connection ...143 8.3.2 Creating a Dialing Rule for PSTN 144 8.3.3 Assigning an LCR to an Authority Group 146 8.4 Making ITSP Calls ...147 8.4.1 The ITSP Connection ...148 8.4.2 Creating a Dialing Rule for ITSP 151 8.4.3 Assigning an LCR to an Authority Group 152 8.5 Making ISDN...
User Guide
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... Feature Codes 163 8.7.2 Using the Voicemail Feature 163 8.8 Using the Extension Portal ...164 8.8.1 Your Information ...164 8.8.2 Accessing the Extension Portal 164 8.8.3 Using the Web Phone (IP Phone Users Only 165 8.8.4 Changing Your Security Information 166 8.8.5 Personalizing Your Settings 167 8.8.6 Setting Up Voicemail ...170 8.9 Capturing Packets Using the Web Configurator 171 8.10 Creating... Screen 197 10.3 Interface Status Screen ...198 10.4 The Traffic Statistics Screen ...200 10.5 The Session Monitor Screen ...203 10.6 The DDNS Status Screen ...205 ISG50 User's Guide 9
... Feature Codes 163 8.7.2 Using the Voicemail Feature 163 8.8 Using the Extension Portal ...164 8.8.1 Your Information ...164 8.8.2 Accessing the Extension Portal 164 8.8.3 Using the Web Phone (IP Phone Users Only 165 8.8.4 Changing Your Security Information 166 8.8.5 Personalizing Your Settings 167 8.8.6 Setting Up Voicemail ...170 8.9 Capturing Packets Using the Web Configurator 171 8.10 Creating... Screen 197 10.3 Interface Status Screen ...198 10.4 The Traffic Statistics Screen ...200 10.5 The Session Monitor Screen ...203 10.6 The DDNS Status Screen ...205 ISG50 User's Guide 9
User Guide
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... 60 Extension Portal...757 60.1 Overview ...757 60.1.1 What You Can Do in this Chapter 757 60.1.2 What You Need to Know ...758 60.2 Web Phone ...759 60.3 Peer Info ...760 60.4 Call Forwarding and Blocking ...761 60.5 Voice Mail Settings ...763 60.6 Call Recording ...764 Chapter 61 Troubleshooting...765...
... 60 Extension Portal...757 60.1 Overview ...757 60.1.1 What You Can Do in this Chapter 757 60.1.2 What You Need to Know ...758 60.2 Web Phone ...759 60.3 Peer Info ...760 60.4 Call Forwarding and Blocking ...761 60.5 Voice Mail Settings ...763 60.6 Call Recording ...764 Chapter 61 Troubleshooting...765...
User Guide
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... teleworkers (A and C in . • Voice mail stores voice messages for VPN connections and VoIP. 1.1.3.2 DMZ Installation Use the ISG50 with a USG, ZyXEL's Unified Threat Management (UTM) firewall to add more security services like B) use Web services such as Click To Talk, Skype, ...services. Long distance calls (to C in -one Application Scenario Headquarters A LAN Chapter 1 Introducing the ISG50 B DMZ ISG FAX WAN1 C WAN2 ITSP PSTN/ISDN D VoIP Services: • VoIP phones and smartphones can also forward them by email. • Conference room extensions allow callers from within ...
... teleworkers (A and C in . • Voice mail stores voice messages for VPN connections and VoIP. 1.1.3.2 DMZ Installation Use the ISG50 with a USG, ZyXEL's Unified Threat Management (UTM) firewall to add more security services like B) use Web services such as Click To Talk, Skype, ...services. Long distance calls (to C in -one Application Scenario Headquarters A LAN Chapter 1 Introducing the ISG50 B DMZ ISG FAX WAN1 C WAN2 ITSP PSTN/ISDN D VoIP Services: • VoIP phones and smartphones can also forward them by email. • Conference room extensions allow callers from within ...
User Guide
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... that convert voice into IP packets. Devices (for example ZyXEL's V-500). C: VoIP Gateways - Analog Telephone Adapters (for example ZyXEL's P-2024) aggregate a large number of the ISG50. 2.1 Features Voice over Internet Protocol (VoIP). This allows you communicate over an IP network. A: IP Phones - Software-based phones installed on PCs. Other SIP based IP PBXs with the...
... that convert voice into IP packets. Devices (for example ZyXEL's V-500). C: VoIP Gateways - Analog Telephone Adapters (for example ZyXEL's P-2024) aggregate a large number of the ISG50. 2.1 Features Voice over Internet Protocol (VoIP). This allows you communicate over an IP network. A: IP Phones - Software-based phones installed on PCs. Other SIP based IP PBXs with the...
User Guide
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... notifications or complete voice messages as the phonebook for the IP phones on your IP network. For example you to set up the ISG50 to store a greater volume of call records. 38 ISG50 User's Guide The ISG50's capability can : • Import an LDAP-based (Lightweight ...: • Conference calls • Voicemail • Call Forwarding The ISG50 integrates with your telephone service provider. Figure 12 SIP Devices and the ISG50 ITSP E PSTN F ISG D A C B PBX Telephony Features The ISG50 allows you can be used stand alone to IP phones on the Internet or traditional...
... notifications or complete voice messages as the phonebook for the IP phones on your IP network. For example you to set up the ISG50 to store a greater volume of call records. 38 ISG50 User's Guide The ISG50's capability can : • Import an LDAP-based (Lightweight ...: • Conference calls • Voicemail • Call Forwarding The ISG50 integrates with your telephone service provider. Figure 12 SIP Devices and the ISG50 ITSP E PSTN F ISG D A C B PBX Telephony Features The ISG50 allows you can be used stand alone to IP phones on the Internet or traditional...
User Guide
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... balancing between these ports. • A 3G (cellular) connection. ISG50 User's Guide 39 Skills are using: cell phone, VoIP, or landline. High Availability To ensure the ISG50 provides reliable, secure Internet access, set of the ISG50's extensions. Distributed calls can embed on a Web page; When the ISG50 receives an incoming call, it assigns the call by...
... balancing between these ports. • A 3G (cellular) connection. ISG50 User's Guide 39 Skills are using: cell phone, VoIP, or landline. High Availability To ensure the ISG50 provides reliable, secure Internet access, set of the ISG50's extensions. Distributed calls can embed on a Web page; When the ISG50 receives an incoming call, it assigns the call by...
User Guide
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... LINK FUNCTION BRI Trunk Displays status information about ISDN BRI outbound line groups configured on the ISG50. OSPF Configure device-level OSPF settings, including areas and virtual links. Auth. Firewall Firewall Create and manage level-3 traffic rules. ACD Queue Monitor phone call recordings on the ISG50. Bridge Create and manage bridges and virtual bridge...
... LINK FUNCTION BRI Trunk Displays status information about ISDN BRI outbound line groups configured on the ISG50. OSPF Configure device-level OSPF settings, including areas and virtual links. Auth. Firewall Firewall Create and manage level-3 traffic rules. ACD Queue Monitor phone call recordings on the ISG50. Bridge Create and manage bridges and virtual bridge...
User Guide
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... through the email server. Peer to Peer Set up a direct connection between two IP phones on their phone's keypad to answer calls sent over the Internet with a web-based IP phone. Voice Interfaces FXS Configure settings for authority groups. VPN Gateway Configure IKE tunnels. E-Mail...access code for the FXS line. TAPI Configure TAPI line settings and download the ZYXEL TAPI driver. Click To Talk Configure Click-To-Talk (CTT) groups to enable or disable a feature the ISG50 supports. PBX Global SIP Server Configure global SIP server settings. BRI Configure settings...
... through the email server. Peer to Peer Set up a direct connection between two IP phones on their phone's keypad to answer calls sent over the Internet with a web-based IP phone. Voice Interfaces FXS Configure settings for authority groups. VPN Gateway Configure IKE tunnels. E-Mail...access code for the FXS line. TAPI Configure TAPI line settings and download the ZYXEL TAPI driver. Click To Talk Configure Click-To-Talk (CTT) groups to enable or disable a feature the ISG50 supports. PBX Global SIP Server Configure global SIP server settings. BRI Configure settings...
User Guide
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.... Call Transfer Allow users to play while callers are in your ZyXEL VoIP devices connected to record by dialing a single number. Call Recording Record calls to force user authentication. 50 ISG50 User's Guide Phonebook General Select which a caller can broadcast by dialing... Menu Configure menus that can use . Specific Sound File Change a specific sound file. LDAP Phonebook Imports phonebook entries from specific phone numbers or calls without caller ID. Chapter 3 Web Configurator Table 7 Configuration Menu Screens Summary (continued) FOLDER OR LINK TAB FUNCTION...
.... Call Transfer Allow users to play while callers are in your ZyXEL VoIP devices connected to record by dialing a single number. Call Recording Record calls to force user authentication. 50 ISG50 User's Guide Phonebook General Select which a caller can broadcast by dialing... Menu Configure menus that can use . Specific Sound File Change a specific sound file. LDAP Phonebook Imports phonebook entries from specific phone numbers or calls without caller ID. Chapter 3 Web Configurator Table 7 Configuration Menu Screens Summary (continued) FOLDER OR LINK TAB FUNCTION...
User Guide
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... extension assigned to a SIP (Session Initiation Protocol) based IP phone connected to help you configure the ISG50 effectively. Alternatively this could be an extension assigned to an analog phone which connects to ZyXEL's IP-PBX implementation. • Extension - Some of it is provided to the ISG50. CHAPTER 6 Configuration Basics This information is provided for your...
... extension assigned to a SIP (Session Initiation Protocol) based IP phone connected to help you configure the ISG50 effectively. Alternatively this could be an extension assigned to an analog phone which connects to ZyXEL's IP-PBX implementation. • Extension - Some of it is provided to the ISG50. CHAPTER 6 Configuration Basics This information is provided for your...
User Guide
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...going to make local calls only. • Outbound Line Group - This is an extension assigned to an analog phone directly connected to make only certain types of your ISDN Service Provider. • Trusted Peer - LCRs also set priority to the telephone services of calls. In your ...home you subscribe to FXO ports on page 88). This is a connection to your local telephone company and when you connect an analog phone to the ISG50 you are...
...going to make local calls only. • Outbound Line Group - This is an extension assigned to an analog phone directly connected to make only certain types of your ISDN Service Provider. • Trusted Peer - LCRs also set priority to the telephone services of calls. In your ...home you subscribe to FXO ports on page 88). This is a connection to your local telephone company and when you connect an analog phone to the ISG50 you are...
User Guide
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...Example 2: Company with Existing PBX • Example 3: Company with Existing PBX and Expanding Employees ISG50 User's Guide 135 Figure 112 Tutorial Overview ISG PSTN / ISDN ITSP The tutorials include: Table 19 Tutorials Overview TUTORIAL GOAL Making Internal Calls Auto Provisioning Making... PSTN Calls Making ITSP Calls Making ISDN Calls ISDN Network Configuration Examples STEPS • Configure SIP Extensions • Connect IP Phones • Register IP Phones • Configuring the snom VoIP Phones for Auto Provisioning • The PSTN Connection •...
...Example 2: Company with Existing PBX • Example 3: Company with Existing PBX and Expanding Employees ISG50 User's Guide 135 Figure 112 Tutorial Overview ISG PSTN / ISDN ITSP The tutorials include: Table 19 Tutorials Overview TUTORIAL GOAL Making Internal Calls Auto Provisioning Making... PSTN Calls Making ITSP Calls Making ISDN Calls ISDN Network Configuration Examples STEPS • Configure SIP Extensions • Connect IP Phones • Register IP Phones • Configuring the snom VoIP Phones for Auto Provisioning • The PSTN Connection •...
User Guide
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...Section 8.2 on configuring your network's SIP devices. The extension number serves as the password the user uses to log into the ISG50 to your IP phones. See Chapter 60 on page 757 for information on page 141 to map the SIP extensions to configure his extension's call ...mail, and other settings. ISG50 User's Guide 139 Chapter 8 PBX Tutorials 5 The SIP extensions display in the Edit Authority Group Basic screen. Click OK. 6 Keep a list of the SIP passwords (the Prefix + Extension Number + Postfix combinations). When you deploy the network's IP phones, you will need this ...
...Section 8.2 on configuring your network's SIP devices. The extension number serves as the password the user uses to log into the ISG50 to your IP phones. See Chapter 60 on page 757 for information on page 141 to map the SIP extensions to configure his extension's call ...mail, and other settings. ISG50 User's Guide 139 Chapter 8 PBX Tutorials 5 The SIP extensions display in the Edit Authority Group Basic screen. Click OK. 6 Keep a list of the SIP passwords (the Prefix + Extension Number + Postfix combinations). When you deploy the network's IP phones, you will need this ...
User Guide
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... of the IP phones on your IP phones. This is a sample screen only, but it includes all the IP phones IP addresses in the same subnet. It shows the SIP registration of a ZyXEL IP phone. The next figure shows a typical SIP registration screen of an IP phone with the SIP registration of the ISG50 140 SIP Password...
... of the IP phones on your IP phones. This is a sample screen only, but it includes all the IP phones IP addresses in the same subnet. It shows the SIP registration of a ZyXEL IP phone. The next figure shows a typical SIP registration screen of an IP phone with the SIP registration of the ISG50 140 SIP Password...
User Guide
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...on page 136) and make internal calls by dialing the extension number assigned to register with the ISG50. Chapter 8 PBX Tutorials Complete the SIP registration for all the phones are registered, you configure the SIP extensions (see Section 8.1.1 on page 140), use the following ...graphic shows an IP phone (A), softphone (B), ATA (C), and VoIP gateway (D) downloading configuration text files from the ISG50. The configuration file contains the SIP...
...on page 136) and make internal calls by dialing the extension number assigned to register with the ISG50. Chapter 8 PBX Tutorials Complete the SIP registration for all the phones are registered, you configure the SIP extensions (see Section 8.1.1 on page 140), use the following ...graphic shows an IP phone (A), softphone (B), ATA (C), and VoIP gateway (D) downloading configuration text files from the ISG50. The configuration file contains the SIP...
User Guide
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...'s MAC address and select what model it is. Once the snom phones receive their configuration information via auto provisioning, they will automatically register with the ISG50. See the snom phone's documentation for Auto Provisioning Configure the snom phones to receive configuration information from the ISG50. Click OK. 3 Repeat these steps to do this. This typically...
...'s MAC address and select what model it is. Once the snom phones receive their configuration information via auto provisioning, they will automatically register with the ISG50. See the snom phone's documentation for Auto Provisioning Configure the snom phones to receive configuration information from the ISG50. Click OK. 3 Repeat these steps to do this. This typically...
User Guide
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However, before it can be used by any of the phones connected to the ISG50, the LCR needs to be assigned to an appropriate authority group. 8.3.3 Assigning an LCR to an Authority Group Now add the LCR to an authority ... authority group Basic the right to use an LCR (outbound dial condition). Procedure: 1 Click Configuration > PBX > Group Management and double-click the Basic entry. 146 ISG50 User's Guide Chapter 8 PBX Tutorials • Click OK. 3 Click OK again and you are done configuring the LCR. In our example, we give the extensions...
However, before it can be used by any of the phones connected to the ISG50, the LCR needs to be assigned to an appropriate authority group. 8.3.3 Assigning an LCR to an Authority Group Now add the LCR to an authority ... authority group Basic the right to use an LCR (outbound dial condition). Procedure: 1 Click Configuration > PBX > Group Management and double-click the Basic entry. 146 ISG50 User's Guide Chapter 8 PBX Tutorials • Click OK. 3 Click OK again and you are done configuring the LCR. In our example, we give the extensions...
User Guide
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... allows you to give the authority group Basic the right to save your settings. 3 You are done configuring the LCR. The offset value tells the ISG50 how many initial digits (if any) it can follow the 1XXXXX condition. • Specify an offset value. See Figure 3 on page 154 for any of... the dialed number before it should strip off of the phones connected to the ISG50, the LCR needs to be used by a period (.) in the Dial Condition field. By adding 016 in the Number Pattern Test field and...
... allows you to give the authority group Basic the right to save your settings. 3 You are done configuring the LCR. The offset value tells the ISG50 how many initial digits (if any) it can follow the 1XXXXX condition. • Specify an offset value. See Figure 3 on page 154 for any of... the dialed number before it should strip off of the phones connected to the ISG50, the LCR needs to be used by a period (.) in the Dial Condition field. By adding 016 in the Number Pattern Test field and...
User Guide
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... group Basic the right to call out using the LCR ISDN_call. 1 Click Configuration > PBX > Group Management and double-click the Basic entry. 158 ISG50 User's Guide In our example, we give an authority group (and the extensions in that group) the right to an Authority Group The Group Management... screen allows you are done configuring the LCR. However, before it can be used by any of the phones connected to the ISG50, the LCR needs to be assigned to an appropriate authority group. 8.5.3 Assigning an LCR to use an LCR (outbound dial condition).
... group Basic the right to call out using the LCR ISDN_call. 1 Click Configuration > PBX > Group Management and double-click the Basic entry. 158 ISG50 User's Guide In our example, we give an authority group (and the extensions in that group) the right to an Authority Group The Group Management... screen allows you are done configuring the LCR. However, before it can be used by any of the phones connected to the ISG50, the LCR needs to be assigned to an appropriate authority group. 8.5.3 Assigning an LCR to use an LCR (outbound dial condition).