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....13 FXS Peer Screen ...214 10.14 SIP Trunk Screen ...215 10.15 CTI Peer Screen ...216 10.16 FXO Trunk Screen ...217 10.17 BRI Trunk Screen ...218 10.18 ACD Queue Screen ...219 10.19 Log Screen ...220 10.20 Querying Call Recordings ...222 10.20.1 Call Recordings File... 12.4.1 PPP Interface Summary ...247 12.4.2 PPP Interface Add or Edit 248 12.5 Cellular Configuration Screen (3G 251 12.5.1 Cellular Add/Edit Screen ...253 10 ISG50 User's Guide
....13 FXS Peer Screen ...214 10.14 SIP Trunk Screen ...215 10.15 CTI Peer Screen ...216 10.16 FXO Trunk Screen ...217 10.17 BRI Trunk Screen ...218 10.18 ACD Queue Screen ...219 10.19 Log Screen ...220 10.20 Querying Call Recordings ...222 10.20.1 Call Recordings File... 12.4.1 PPP Interface Summary ...247 12.4.2 PPP Interface Add or Edit 248 12.5 Cellular Configuration Screen (3G 251 12.5.1 Cellular Add/Edit Screen ...253 10 ISG50 User's Guide
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... Can Do in this Chapter 448 28.1.2 What You Need to Know ...448 28.2 The FXS Screen ...449 28.3 The FXO Screen ...450 28.4 The BRI Screen ...451 Chapter 29 Extension Management...453 29.1 Overview ...453 29.1.1 What You Can Do in this Chapter 453 29.1.2 What You Need to Know... 30.2.4 Trusted Peer Trunk Add/Edit 490 30.2.5 Trusted Peer Auto Attendant and DDI Setup 493 30.2.6 Add/Edit FXO Trunk ...495 30.2.7 FXO or BRI Auto Attendant 496 30.2.8 Add/Edit BRI Trunk ...497 30.2.9 Add BRI Trunk DDI/DID Mapping 502 ISG50 User's Guide 15
... Can Do in this Chapter 448 28.1.2 What You Need to Know ...448 28.2 The FXS Screen ...449 28.3 The FXO Screen ...450 28.4 The BRI Screen ...451 Chapter 29 Extension Management...453 29.1 Overview ...453 29.1.1 What You Can Do in this Chapter 453 29.1.2 What You Need to Know... 30.2.4 Trusted Peer Trunk Add/Edit 490 30.2.5 Trusted Peer Auto Attendant and DDI Setup 493 30.2.6 Add/Edit FXO Trunk ...495 30.2.7 FXO or BRI Auto Attendant 496 30.2.8 Add/Edit BRI Trunk ...497 30.2.9 Add BRI Trunk DDI/DID Mapping 502 ISG50 User's Guide 15
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Table of Contents 30.2.10 Auto-Attendant for Incoming BRI Calls 502 Chapter 31 Auto-attendant ...503 31.1 Overview ...503 31.1.1 What You Can Do in this Chapter 503 31.1.2 What You Need to Know ...... Can Do in this Chapter 532 34.1.2 What You Need to Know ...532 34.1.3 Before You Begin ...533 34.2 The Auto Callback Screen ...533 16 ISG50 User's Guide
Table of Contents 30.2.10 Auto-Attendant for Incoming BRI Calls 502 Chapter 31 Auto-attendant ...503 31.1 Overview ...503 31.1.1 What You Can Do in this Chapter 503 31.1.2 What You Need to Know ...... Can Do in this Chapter 532 34.1.2 What You Need to Know ...532 34.1.3 Before You Begin ...533 34.2 The Auto Callback Screen ...533 16 ISG50 User's Guide
User Guide
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... an example of the following networks: • A traditional Public Switched Telephone Network (PSTN): ISG50-PSTN • An Internet connection to an Internet Telephony Service Provider (ITSP): all ISG50 models • An Integrated Services Digital Network/Basic Rate Interface Network (ISDN BRI): ISG50-ISDN Each telephone connected to an IP PBX has an extension assigned to set...
... an example of the following networks: • A traditional Public Switched Telephone Network (PSTN): ISG50-PSTN • An Internet connection to an Internet Telephony Service Provider (ITSP): all ISG50 models • An Integrated Services Digital Network/Basic Rate Interface Network (ISDN BRI): ISG50-ISDN Each telephone connected to an IP PBX has an extension assigned to set...
User Guide
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... 1 activated. LAN/DMZ Off There is off hook. 1.5 3G PCMCIA Card Installation Only insert a compatible 3G card. BRI Green Off The port is malfunctioning or ISDN layer 1 is not sending or sending packets. Slide the connector end of the card into the slot. Do not force, bend or twist...this port through a 10/100M connection. FXO Green Off The port is sending or receiving packets on this port through a 1000M connection. Blinking The ISG50 is not connected, on this port through a 10/100M connection. FXS Green Off The port is sending or receiving packets on -hook, or ...
... 1 activated. LAN/DMZ Off There is off hook. 1.5 3G PCMCIA Card Installation Only insert a compatible 3G card. BRI Green Off The port is malfunctioning or ISDN layer 1 is not sending or sending packets. Slide the connector end of the card into the slot. Do not force, bend or twist...this port through a 10/100M connection. FXO Green Off The port is sending or receiving packets on this port through a 1000M connection. Blinking The ISG50 is not connected, on this port through a 10/100M connection. FXS Green Off The port is sending or receiving packets on -hook, or ...
User Guide
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... 3 Web Configurator Table 6 Monitor Menu Screens Summary (continued) FOLDER OR LINK FUNCTION BRI Trunk Displays status information about ISDN BRI outbound line groups configured on the ISG50. CDR Query the CDR database. 3.3.2.3 Configuration Menu Use the configuration menu screens to set the ISG50's flexible ports as LAN1 or DMZ. Firewall Firewall Create and manage level...
... 3 Web Configurator Table 6 Monitor Menu Screens Summary (continued) FOLDER OR LINK FUNCTION BRI Trunk Displays status information about ISDN BRI outbound line groups configured on the ISG50. CDR Query the CDR database. 3.3.2.3 Configuration Menu Use the configuration menu screens to set the ISG50's flexible ports as LAN1 or DMZ. Firewall Firewall Create and manage level...
User Guide
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... send voice mails or CDR backup data through the ISG50. BRI Configure settings for SIP or audio traffic. ISG50 User's Guide 49 Profile Create and manage ADP profiles. QoS Configure DSCP settings for the BRI lines. FXO Configure settings for the FXS line. ... may help avoid potential VoIP problems caused be the ISG50 being behind a NAT router. TAPI Configure TAPI line settings and download the ZYXEL TAPI driver. Extension Management Authority Group Configure and manage the ISG50's authority groups. Auto-Attendant Configure the default and customized...
... send voice mails or CDR backup data through the ISG50. BRI Configure settings for SIP or audio traffic. ISG50 User's Guide 49 Profile Create and manage ADP profiles. QoS Configure DSCP settings for the BRI lines. FXO Configure settings for the FXS line. ... may help avoid potential VoIP problems caused be the ISG50 being behind a NAT router. TAPI Configure TAPI line settings and download the ZYXEL TAPI driver. Extension Management Authority Group Configure and manage the ISG50's authority groups. Auto-Attendant Configure the default and customized...
User Guide
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..., second, third and so on the ISG50. This is a connection to your ISDN Service Provider. • Trusted Peer -... the PSTN (Public Switched Telephone Network), or in your ISG50 as a trusted peer. • FXO (Foreign Exchange ... making outbound calls with the same dialing condition. 88 ISG50 User's Guide In your home you are a subscriber ...- This is a set of the telephone services. It consists of the ISG50. • Authority Group - Chapter 6 Configuration Basics • FXS (Foreign... the ISG50 you can only belong to an FXS port on the ISG50 (See Figure 62 on the ISG50 work ...
..., second, third and so on the ISG50. This is a connection to your ISDN Service Provider. • Trusted Peer -... the PSTN (Public Switched Telephone Network), or in your ISG50 as a trusted peer. • FXO (Foreign Exchange ... making outbound calls with the same dialing condition. 88 ISG50 User's Guide In your home you are a subscriber ...- This is a set of the telephone services. It consists of the ISG50. • Authority Group - Chapter 6 Configuration Basics • FXS (Foreign... the ISG50 you can only belong to an FXS port on the ISG50 (See Figure 62 on the ISG50 work ...
User Guide
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...connection settings from the BRI interface to make outbound calls via a connection to the ISDN. giving extensions the right to make long distance calls using the ITSP connection. Figure 122 Making an ISDN Call Caller dials 8005555555 1000 The ISG50 matches this example. ...call 016212555555. This example covers: • The ISDN Connection - ISG 1001 The ISG50 sends the call to ISDN. ITSP 212-555-555 8.5 Making ISDN Calls The following figure summarizes the outbound call process for ISDN - ISBGRI ISDN 8005555555 154 ISG50 User's Guide Chapter 8 PBX Tutorials 3 You...
...connection settings from the BRI interface to make outbound calls via a connection to the ISDN. giving extensions the right to make long distance calls using the ITSP connection. Figure 122 Making an ISDN Call Caller dials 8005555555 1000 The ISG50 matches this example. ...call 016212555555. This example covers: • The ISDN Connection - ISG 1001 The ISG50 sends the call to ISDN. ITSP 212-555-555 8.5 Making ISDN Calls The following figure summarizes the outbound call process for ISDN - ISBGRI ISDN 8005555555 154 ISG50 User's Guide Chapter 8 PBX Tutorials 3 You...
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Chapter 8 PBX Tutorials 8.5.1 The ISDN Connection Refer to the Quick Start Guide to connect your telephone cables to the outlets that connect to your ISG50 should look as shown in the BRI Settings section. Figure 123 BRI Connection ISDN 1 In the web configurator, click Configuration > PBX > Outbound Line Management and click the Add icon in the following figure. ISG50 User's Guide 155 The front of your local telephone company.
Chapter 8 PBX Tutorials 8.5.1 The ISDN Connection Refer to the Quick Start Guide to connect your telephone cables to the outlets that connect to your ISG50 should look as shown in the BRI Settings section. Figure 123 BRI Connection ISDN 1 In the web configurator, click Configuration > PBX > Outbound Line Management and click the Add icon in the following figure. ISG50 User's Guide 155 The front of your local telephone company.
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... to reach. Chapter 8 PBX Tutorials 2 Enter the name of the group (BRI1 in this example). Figure 124 Outbound Calls via ISDN ISDN_call ISDN 1000 ISG BRI 156 ISG50 User's Guide The Default AA prompts the callers to dial the extension they would like to be answered by your network can now... call the ISG50 using the ISDN numbers provided by the Auto-Attendant, so select AA. Assume you want to use to complete local ...
... to reach. Chapter 8 PBX Tutorials 2 Enter the name of the group (BRI1 in this example). Figure 124 Outbound Calls via ISDN ISDN_call ISDN 1000 ISG BRI 156 ISG50 User's Guide The Default AA prompts the callers to dial the extension they would like to be answered by your network can now... call the ISG50 using the ISDN numbers provided by the Auto-Attendant, so select AA. Assume you want to use to complete local ...
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BRI BIRSI G ISDN 8005555555 8.6 ISDN Network Configuration Examples The following figure summarizes the outbound call to ISDN. ISG50 User's Guide 159 Caller dials 8005555555 1001 The ISG50 matches this example. The following section shows you some examples of various sizes. The ISG50 sends the call process for this number with the ISDN_call LCR, routes the call ... column and click OK. 3 You can now use the telephones that are part of the Basic authority group to make outbound calls using ISDN in organizations of deploying the ISG50 using the ISDN connection.
BRI BIRSI G ISDN 8005555555 8.6 ISDN Network Configuration Examples The following figure summarizes the outbound call to ISDN. ISG50 User's Guide 159 Caller dials 8005555555 1001 The ISG50 matches this example. The following section shows you some examples of various sizes. The ISG50 sends the call process for this number with the ISDN_call LCR, routes the call ... column and click OK. 3 You can now use the telephones that are part of the Basic authority group to make outbound calls using ISDN in organizations of deploying the ISG50 using the ISDN connection.
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... extensions. 8.6.3 Example 3: Company with Existing PBX and Expanding Employees For a company which has a PBX, and is behind the PBX system connected using BRI line(s) and you want to include more employees, or a new branch office (for example). Note: We don't use DDI/DID in this type ...of configuring ISDN settings in Section 8.5 on one port, select MSN and configure the settings. The ISG50 is expanding to have multiple subscriber numbers on page 154. 162 ISG50 User's Guide
... extensions. 8.6.3 Example 3: Company with Existing PBX and Expanding Employees For a company which has a PBX, and is behind the PBX system connected using BRI line(s) and you want to include more employees, or a new branch office (for example). Note: We don't use DDI/DID in this type ...of configuring ISDN settings in Section 8.5 on one port, select MSN and configure the settings. The ISG50 is expanding to have multiple subscriber numbers on page 154. 162 ISG50 User's Guide
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... > PBX > Global > Feature Code to display the codes used for functions such as assigned in our example) to access voicemail by using BRI line(s) and you want to have multiple subscriber numbers on . Figure 126 Server > Feature Code 8.7.2 Using the Voicemail Feature The voicemail feature ...is mainly used for details. For example, a caller from extension 1001 can then dial a code from the PBX's extensions to the ISG50's not to configure a ZyXEL IP phone (V300 is **. This section shows you how to perform common tasks. Users on page 163 is used to access voicemail...
... > PBX > Global > Feature Code to display the codes used for functions such as assigned in our example) to access voicemail by using BRI line(s) and you want to have multiple subscriber numbers on . Figure 126 Server > Feature Code 8.7.2 Using the Voicemail Feature The voicemail feature ...is mainly used for details. For example, a caller from extension 1001 can then dial a code from the PBX's extensions to the ISG50's not to configure a ZyXEL IP phone (V300 is **. This section shows you how to perform common tasks. Users on page 163 is used to access voicemail...
User Guide
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See Section 1.4.1 on page 33 for an inbound call. The configuration name of this ISG50. For Ethernet interfaces: Inactive - The Ethernet interface does not have any network. The line is not connected. BRI: Off - On - The port is assigned to the interface. Device Information System Name Model ...connected. The port is ringing. Blinking - On - A phone is . Click the icon to open the screen where you can appear. ISG50 User's Guide 187 The Ethernet interface is off-hook. This field displays the current IP address assigned to view details about the status of the...
See Section 1.4.1 on page 33 for an inbound call. The configuration name of this ISG50. For Ethernet interfaces: Inactive - The Ethernet interface does not have any network. The line is not connected. BRI: Off - On - The port is assigned to the interface. Device Information System Name Model ...connected. The port is ringing. Blinking - On - A phone is . Click the icon to open the screen where you can appear. ISG50 User's Guide 187 The Ethernet interface is off-hook. This field displays the current IP address assigned to view details about the status of the...
User Guide
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... server. Hover your cursor over this shows when it will expire. Trust Peer This shows the number of BRI trunks currently configured in the ISG50. BRI Trunk This shows the number of trusted peers currently configured in the ISG50. Status This is currently being used . Count This shows how many licensed services there are...
... server. Hover your cursor over this shows when it will expire. Trust Peer This shows the number of BRI trunks currently configured in the ISG50. BRI Trunk This shows the number of trusted peers currently configured in the ISG50. Status This is currently being used . Count This shows how many licensed services there are...
User Guide
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...) to backup or search for call activity for each Gigabit Ethernet port. Port This field displays the physical port number. 196 ISG50 User's Guide Chapter 10 Monitor • Use the PBX > BRI Trunk screen (Section 10.17 on page 218) to display status information about external connections via... BRI interfaces. • Use the PBX > ACD Queue screen (Section 10.18 on page 219) to monitor phone call records on page 220) to view the ISG50's current log messages.
...) to backup or search for call activity for each Gigabit Ethernet port. Port This field displays the physical port number. 196 ISG50 User's Guide Chapter 10 Monitor • Use the PBX > BRI Trunk screen (Section 10.17 on page 218) to display status information about external connections via... BRI interfaces. • Use the PBX > ACD Queue screen (Section 10.18 on page 219) to monitor phone call records on page 220) to view the ISG50's current log messages.
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...of a call or N/A for configured BRI trunk(s) without any calls over it . Direction If you do not want the ISG50 to query by: Refresh interval • Direction - This field displays the caller identifier of the ISDN BRI port. BRI Trunk Summary # Port Group Name Caller ...ID Called Num. Chapter 10 Monitor 10.17 BRI Trunk Screen This screen displays status information about ISDN BRI lines. ...
...of a call or N/A for configured BRI trunk(s) without any calls over it . Direction If you do not want the ISG50 to query by: Refresh interval • Direction - This field displays the caller identifier of the ISDN BRI port. BRI Trunk Summary # Port Group Name Caller ...ID Called Num. Chapter 10 Monitor 10.17 BRI Trunk Screen This screen displays status information about ISDN BRI lines. ...
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...is turned off . Leave this code when the mobile extension feature is considered internal and thus routed to the phone designated as SIP and BRI do not require people using your extension from a different extension. Digital phone systems such as the mobile extension. This code is used ...to access an outside telephone network. That tells the ISG50 to send all calls currently incoming to your extension are sent both your cell phone. This code is used to your extension and the...
...is turned off . Leave this code when the mobile extension feature is considered internal and thus routed to the phone designated as SIP and BRI do not require people using your extension from a different extension. Digital phone systems such as the mobile extension. This code is used ...to access an outside telephone network. That tells the ISG50 to send all calls currently incoming to your extension are sent both your cell phone. This code is used to your extension and the...
User Guide
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... the marking rule, different kinds of voice, video and data over ordinary telephone copper wires using B-channels with lower values. Class Selector (CS) - The ISG50 supports the BRI ISDN service level. Each class has three choices of drop precedence to handle the packets differently depending on service levels. The EF PHB defines a single...
... the marking rule, different kinds of voice, video and data over ordinary telephone copper wires using B-channels with lower values. Class Selector (CS) - The ISG50 supports the BRI ISDN service level. Each class has three choices of drop precedence to handle the packets differently depending on service levels. The EF PHB defines a single...