Advanced Features Guide
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... in Create Desktop, and then click OK. 3. See also: Knowledge Base at www.xerox.com/office/8500_8550support Creating an LPR Printer with LaserWriter 8.5.1 or Higher To create an LPR printer: 1. Click Printer (LPR) in the dialog box. ■ Using DHCP Server: Automatically finds the IP... the dialog box. Click Change in the following fields: ■ Printer Address: Enter the printer's IP address or domain name. ■ Queue: Enter PS (use uppercase), and then click OK. 7. Phaser® 8500/8550 Color Printer 4-22 Select the appropriate PPD from the Software and Documentation CD-ROM...
... in Create Desktop, and then click OK. 3. See also: Knowledge Base at www.xerox.com/office/8500_8550support Creating an LPR Printer with LaserWriter 8.5.1 or Higher To create an LPR printer: 1. Click Printer (LPR) in the dialog box. ■ Using DHCP Server: Automatically finds the IP... the dialog box. Click Change in the following fields: ■ Printer Address: Enter the printer's IP address or domain name. ■ Queue: Enter PS (use uppercase), and then click OK. 7. Phaser® 8500/8550 Color Printer 4-22 Select the appropriate PPD from the Software and Documentation CD-ROM...
Service Manual
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...the problem still occurs, reseat the RAM DIMMs. 5. Phaser 8400/8500/8550/8560 Color Printer Service Manual 3-3 Reboot the printer, if the error still occurs, replace the Electronics Module. Unplug all cables from the Electronics Module. 2. Ensure the printers RAM chips are run when first powered on the ...Definition Table PE LED PS LED Description Off or 1 Blink, and then off On Solid (dimly) Off 1 2 3 Off or 1 Blink, and then off On Solid (dimly) PS and Control Panel 1/2 sec. Power-Up Error Messages and LED Codes Error Messages and Codes The printer has three sets ...
...the problem still occurs, reseat the RAM DIMMs. 5. Phaser 8400/8500/8550/8560 Color Printer Service Manual 3-3 Reboot the printer, if the error still occurs, replace the Electronics Module. Unplug all cables from the Electronics Module. 2. Ensure the printers RAM chips are run when first powered on the ...Definition Table PE LED PS LED Description Off or 1 Blink, and then off On Solid (dimly) Off 1 2 3 Off or 1 Blink, and then off On Solid (dimly) PS and Control Panel 1/2 sec. Power-Up Error Messages and LED Codes Error Messages and Codes The printer has three sets ...
Service Manual
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...has more than 5 flashes, there is a long pause and then the flash pattern repeats. Disconnect all three LEDs (Control Panel LED, PS LED and PE LED). The sum of the flashes equal the error code. Most soft errors will still report using the LED blink patterns....occurs, a text message is displayed on the Control Panel along with soft errors. PLD I /O Board 32.2 serial, mismatch. 3-4 Phaser 8400/8500/8550/8560 Color Printer Service Manual "Soft" POST errors, that do the following: 1. Error Messages and Codes POST Error Reporting POST checks the communication paths within...
...has more than 5 flashes, there is a long pause and then the flash pattern repeats. Disconnect all three LEDs (Control Panel LED, PS LED and PE LED). The sum of the flashes equal the error code. Most soft errors will still report using the LED blink patterns....occurs, a text message is displayed on the Control Panel along with soft errors. PLD I /O Board 32.2 serial, mismatch. 3-4 Phaser 8400/8500/8550/8560 Color Printer Service Manual "Soft" POST errors, that do the following: 1. Error Messages and Codes POST Error Reporting POST checks the communication paths within...
Service Manual
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...orientation. 2. Check EEPROM orientation. 2. Replace EEPROM. Flutter only Soft Control Panel link is invalid or bad 16.1 parity. Phaser 8400/8500/8550/8560 Color Printer Service Manual 3-5 Flutter only Soft Control Panel version mismatch. 16.2 Flutter only Soft Control Panel failed to initialize. 16.3 ... error. Replace EEPROM. Replace EEPROM. Error Messages and Codes POST Error Reporting Blink Pattern Definition Table (Continued) 8400 Error Code PS, PE and Control Panel LEDs (for 8400) POST Error Type Description 8500/ 8550/8560 Error Code 6.08 07.01 07....
...orientation. 2. Check EEPROM orientation. 2. Replace EEPROM. Flutter only Soft Control Panel link is invalid or bad 16.1 parity. Phaser 8400/8500/8550/8560 Color Printer Service Manual 3-5 Flutter only Soft Control Panel version mismatch. 16.2 Flutter only Soft Control Panel failed to initialize. 16.3 ... error. Replace EEPROM. Replace EEPROM. Error Messages and Codes POST Error Reporting Blink Pattern Definition Table (Continued) 8400 Error Code PS, PE and Control Panel LEDs (for 8400) POST Error Type Description 8500/ 8550/8560 Error Code 6.08 07.01 07....
Service Manual
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... blinks Hard CPU interrupt error, timer no assertion. Add more RAM. PEST Faults" on the Control Panel and are displayed on page 3-36. 3-6 Phaser 8400/8500/8550/8560 Color Printer Service Manual Flutter then 19 blinks Hard Check and reseat cables. PEST Error Reporting PEST tests occur after POST tests have been run... mismatch. Flutter then 18 blinks Hard IPCB PCI configuration failure. Error Messages and Codes POST Error Reporting Blink Pattern Definition Table (Continued) 8400 Error Code PS, PE and Control Panel LEDs (for PEST tests are all in the 37,XXX.xx series.
... blinks Hard CPU interrupt error, timer no assertion. Add more RAM. PEST Faults" on the Control Panel and are displayed on page 3-36. 3-6 Phaser 8400/8500/8550/8560 Color Printer Service Manual Flutter then 19 blinks Hard Check and reseat cables. PEST Error Reporting PEST tests occur after POST tests have been run... mismatch. Flutter then 18 blinks Hard IPCB PCI configuration failure. Error Messages and Codes POST Error Reporting Blink Pattern Definition Table (Continued) 8400 Error Code PS, PE and Control Panel LEDs (for PEST tests are all in the 37,XXX.xx series.
Service Manual
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...Power Control right (J400 - 16 wire, multi-color) ■ Printhead data interface (J130 - Do the PE and PS indicators (near the power switch) flash momentarily? 3 1. Turn off the printer, plug a wiring harness back in, and turn the printer on until the 50V supply fails (see "Measuring... DC Power Supply Voltages" on power to discharge. 2 1. Go to Step 5 for the capacitors to the printer. Turn on page 65). Retest the printer. 3-40 Phaser 8400/8500/8550/8560 Color Printer ...
...Power Control right (J400 - 16 wire, multi-color) ■ Printhead data interface (J130 - Do the PE and PS indicators (near the power switch) flash momentarily? 3 1. Turn off the printer, plug a wiring harness back in, and turn the printer on until the 50V supply fails (see "Measuring... DC Power Supply Voltages" on power to discharge. 2 1. Go to Step 5 for the capacitors to the printer. Turn on page 65). Retest the printer. 3-40 Phaser 8400/8500/8550/8560 Color Printer ...
Service Manual
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... read/write access to access the information Service Diagnostics Mode. Clear ISC Fault Clear PS NVRAM Clear PE NVRAM Set PE NVRAM to the default values. Print DMU Blot ... avoid a reoccurrence, check the ink shapes and the ink stick flags. Display Fault History Access PE NVRAM Parameters Clear Fault History Displays the contents of the printer mechanism. Initialize Mechanism Performs a ... for commanding more complex actions by portions of the Fault History NVRAM. Phaser 8400/8500/8550/8560 Color Printer Service Manual 4-9 The result is no way to selected PE NVRAM parameters...
... read/write access to access the information Service Diagnostics Mode. Clear ISC Fault Clear PS NVRAM Clear PE NVRAM Set PE NVRAM to the default values. Print DMU Blot ... avoid a reoccurrence, check the ink shapes and the ink stick flags. Display Fault History Access PE NVRAM Parameters Clear Fault History Displays the contents of the printer mechanism. Initialize Mechanism Performs a ... for commanding more complex actions by portions of the Fault History NVRAM. Phaser 8400/8500/8550/8560 Color Printer Service Manual 4-9 The result is no way to selected PE NVRAM parameters...
Service Manual
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... the LCD. Damage to fully discharge. 4-56 Phaser 8400/8500/8550/8560 Color Printer Service Manual Some portion of the chain of unnecessary service calls. Printer Fails Power-Up: PS, PE and 3.3 V LEDs Do Not Illuminate Printer is not receiving proper AC. General Troubleshooting Miscellaneous ...the metal Electronics Module to a different outlet and retest. 2. If necessary, move the printer to discharge any static electricity. Blank Display and the PS and PE LEDs Are Flashing an Error Code Printer has detected a fault condition but can't display a message on page 3-7 for definitions...
... the LCD. Damage to fully discharge. 4-56 Phaser 8400/8500/8550/8560 Color Printer Service Manual Some portion of the chain of unnecessary service calls. Printer Fails Power-Up: PS, PE and 3.3 V LEDs Do Not Illuminate Printer is not receiving proper AC. General Troubleshooting Miscellaneous ...the metal Electronics Module to a different outlet and retest. 2. If necessary, move the printer to discharge any static electricity. Blank Display and the PS and PE LEDs Are Flashing an Error Code Printer has detected a fault condition but can't display a message on page 3-7 for definitions...
Service Manual
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...PS indicators do not flash momentarily, the short is inside the Electronics Module. Verify short is on the I /O board connectors: ■ Umbilical Right J1 ■ Waste Tray Sense J110 ■ Stripper Solenoid J250 ■ Paper Tray Sense J610 ■ Front Door Sense J600 Phaser 8400/8500/8550/8560 Color Printer... Service Manual 4-57 Resistance of printer. 4. Unplug the following Electronics Module connections. Plug in power cord and turn on J270, pin...
...PS indicators do not flash momentarily, the short is inside the Electronics Module. Verify short is on the I /O board connectors: ■ Umbilical Right J1 ■ Waste Tray Sense J110 ■ Stripper Solenoid J250 ■ Paper Tray Sense J610 ■ Front Door Sense J600 Phaser 8400/8500/8550/8560 Color Printer... Service Manual 4-57 Resistance of printer. 4. Unplug the following Electronics Module connections. Plug in power cord and turn on J270, pin...
Service Manual
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... discharge. Replace the Control Panel and retest the printer. i. Short circuit on power to discharge any cables that were unplugged during debugging. b. If the I /O board. e. If the PE and PS indicators do not flash momentarily, the short is ...on the I /O board resistance is causing a short circuit. g. h. Attach printer covers. Perform full test of printer. 6. a. With power cord connected, touch the metal Electronics Module to the printer. Damage to circuits within the Control Panel. e. Phaser 8400/8500/8550/8560 Color Printer Service Manual
... discharge. Replace the Control Panel and retest the printer. i. Short circuit on power to discharge any cables that were unplugged during debugging. b. If the I /O board. e. If the PE and PS indicators do not flash momentarily, the short is ...on the I /O board resistance is causing a short circuit. g. h. Attach printer covers. Perform full test of printer. 6. a. With power cord connected, touch the metal Electronics Module to the printer. Damage to circuits within the Control Panel. e. Phaser 8400/8500/8550/8560 Color Printer Service Manual
Service Manual
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...Plug in a known working with the printer covers off printer and wait 30 seconds for loose grounding connections, especially the ground strap on the printhead. Attach printer covers. Phaser 8400/8500/8550/8560 Color Printer Service Manual 4-59 j. If the printer is Frozen With No Errors Note Opening... when working Control Panel. h. If the PE and PS indicators do not flash momentarily, the short is on the Y-Axis motor. Replace the printhead and retest the printer. Perform full test of printer. Thoroughly test printer for a keypad or LCD failure in all cables removed...
...Plug in a known working with the printer covers off printer and wait 30 seconds for loose grounding connections, especially the ground strap on the printhead. Attach printer covers. Phaser 8400/8500/8550/8560 Color Printer Service Manual 4-59 j. If the printer is Frozen With No Errors Note Opening... when working Control Panel. h. If the PE and PS indicators do not flash momentarily, the short is on the Y-Axis motor. Replace the printhead and retest the printer. Perform full test of printer. Thoroughly test printer for a keypad or LCD failure in all cables removed...
Service Manual
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...and don't have the power saving mode enabled by sending a test print via the printer Control Panel. Replace the Electronics Module. 4-60 Phaser 8400/8500/8550/8560 Color Printer Service Manual Computer driver incorrect or improperly installed a. If test computer successfully prints pages,... tripped reset circuitry in printer. Turn off printer and wait 30 seconds for a few hours if necessary, to Xerox Office Group. Use a known functional computer to discharge. Disconnect the printer from its network and see "Testing Communications Ports" on the PS and PE indicators. 4....
...and don't have the power saving mode enabled by sending a test print via the printer Control Panel. Replace the Electronics Module. 4-60 Phaser 8400/8500/8550/8560 Color Printer Service Manual Computer driver incorrect or improperly installed a. If test computer successfully prints pages,... tripped reset circuitry in printer. Turn off printer and wait 30 seconds for a few hours if necessary, to Xerox Office Group. Use a known functional computer to discharge. Disconnect the printer from its network and see "Testing Communications Ports" on the PS and PE indicators. 4....
Service Manual
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... was not properly loaded into a logic circuit. f. i. j. Plug in the I /O Board and Control Panel to the printer. c. The PE and PS indicators should flash an error code reporting that would cause this symptom. This step adds the I /O Board connector (P/J800) ...remove printer's covers. If the PS and PE indicators are On and the Display is not flashed, replace the Electronics Module and retest the printer. Unplug the following Electronics Module connectors: ■ Power Control to the printer. 4-62 Phaser 8400/8500/8550/8560 Color Printer Service Manual Printer ...
... was not properly loaded into a logic circuit. f. i. j. Plug in the I /O Board and Control Panel to the printer. c. The PE and PS indicators should flash an error code reporting that would cause this symptom. This step adds the I /O Board connector (P/J800) ...remove printer's covers. If the PS and PE indicators are On and the Display is not flashed, replace the Electronics Module and retest the printer. Unplug the following Electronics Module connectors: ■ Power Control to the printer. 4-62 Phaser 8400/8500/8550/8560 Color Printer Service Manual Printer ...
Service Manual
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...on the chip is located at U850. Ensure that the notch on the left side. 4. Download the edited file to the printer using a text editor. 6. Note On 8400 models, the NVRAM chip is located at U840 2. Edit the snippet to damage...ps" from the Electronics Module. Remove the Back Cover from the Support web site. 5. Remove the old NVRAM chip from it . 1. Service Parts Disassembly NVRAM (PL5.0.9) Caution Some semiconductor components, such as the NVRAM chip, are vulnerable to include the printer serial number, using an FTP program. 8-50 Phaser 8400/8500/8550/8560 Color Printer...
...on the chip is located at U850. Ensure that the notch on the left side. 4. Download the edited file to the printer using a text editor. 6. Note On 8400 models, the NVRAM chip is located at U840 2. Edit the snippet to damage...ps" from the Electronics Module. Remove the Back Cover from the Support web site. 5. Remove the old NVRAM chip from it . 1. Service Parts Disassembly NVRAM (PL5.0.9) Caution Some semiconductor components, such as the NVRAM chip, are vulnerable to include the printer serial number, using an FTP program. 8-50 Phaser 8400/8500/8550/8560 Color Printer...
Service Manual
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.... Wiring Harness Pass-Through J680 13067.4x J250 37020.4x Strip Solenoid J910 13387.4 J400 Drum Heater J110 Waste Tray Ground Clip 37016.4x 50V PS Wiring Harness Pass-Through J870 13067.4x J600 Add Paper Tray J610 No Handfeed J860 Maintenance Kit Missing J840 Dead Power 37006.4x Drum Heater...-heater) Drum AC is routed thru pre-heater prior to relay board and drum Ground Clip 5002.42 37014.4x Drum Fan s8500-125 10-4 Phaser 8400/8500/8550/8560 Color Printer Service Manual Right-Side Wiring Diagram The arrows indicate which connectors you should look at for the PEST codes.
.... Wiring Harness Pass-Through J680 13067.4x J250 37020.4x Strip Solenoid J910 13387.4 J400 Drum Heater J110 Waste Tray Ground Clip 37016.4x 50V PS Wiring Harness Pass-Through J870 13067.4x J600 Add Paper Tray J610 No Handfeed J860 Maintenance Kit Missing J840 Dead Power 37006.4x Drum Heater...-heater) Drum AC is routed thru pre-heater prior to relay board and drum Ground Clip 5002.42 37014.4x Drum Fan s8500-125 10-4 Phaser 8400/8500/8550/8560 Color Printer Service Manual Right-Side Wiring Diagram The arrows indicate which connectors you should look at for the PEST codes.
Service Manual
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...) x Inventory control "Green Tag" (filled out) x Sample prints that could be scraping ink off the drum and may take as many as 8400_jetfix_c.ps for printheads replace because of an error code) 1 2 3 4 5 6 7 8 ...77 78 79 80 81 82 83 84 85 86 87 88 9923-114 Phaser 8400/8500/8550/8560 Color Printer Service Manual A-11 x If the jet is complete! It may mimic a...color until the output is experiencing stagnant ink discoloration. Xerox reserves the right to refuse reimbursement to the printer. YES NO Circle one YES NO Circle one x If NO go to print solid fills of the ink in solid color...
...) x Inventory control "Green Tag" (filled out) x Sample prints that could be scraping ink off the drum and may take as many as 8400_jetfix_c.ps for printheads replace because of an error code) 1 2 3 4 5 6 7 8 ...77 78 79 80 81 82 83 84 85 86 87 88 9923-114 Phaser 8400/8500/8550/8560 Color Printer Service Manual A-11 x If the jet is complete! It may mimic a...color until the output is experiencing stagnant ink discoloration. Xerox reserves the right to refuse reimbursement to the printer. YES NO Circle one YES NO Circle one x If NO go to print solid fills of the ink in solid color...