User Guide
Page 18
Manual feed slot 4. Button for opening the front cover and for releasing the duplex unit 8. Tray 1 3. Front cover 5. Toner cartridges p6500-001 18 Phaser 6500 Color Laser Printer User Guide Optional 250-sheet feeder (Tray 2) 2. Features Parts of the Printer This section includes: • Front View on page 18 • Rear View on page 19 • Internal Components on page 19 • Control Panel on page 20 Front View 6 5 7 4 3 2 8 1 Phaser 6500 printer with optional 250-sheet feeder 1. Output tray 7. Control panel 6.
Manual feed slot 4. Button for opening the front cover and for releasing the duplex unit 8. Tray 1 3. Front cover 5. Toner cartridges p6500-001 18 Phaser 6500 Color Laser Printer User Guide Optional 250-sheet feeder (Tray 2) 2. Features Parts of the Printer This section includes: • Front View on page 18 • Rear View on page 19 • Internal Components on page 19 • Control Panel on page 20 Front View 6 5 7 4 3 2 8 1 Phaser 6500 printer with optional 250-sheet feeder 1. Output tray 7. Control panel 6.
User Guide
Page 20
Display Screen shows status messages, menus, and toner levels. 2. When in the sleep mode, it wakes the printer and turns off the light in Energy Saver mode. 20 Phaser 6500 Color Laser Printer ...
Display Screen shows status messages, menus, and toner levels. 2. When in the sleep mode, it wakes the printer and turns off the light in Energy Saver mode. 20 Phaser 6500 Color Laser Printer ...
User Guide
Page 67
Displays bar graph showing level of toner left in each toner cartridge, and the useful life remaining of color to use. • Media Handling: Specifies manual feed slot orientation, paper type, size mismatch setting, and custom ...
Displays bar graph showing level of toner left in each toner cartridge, and the useful life remaining of color to use. • Media Handling: Specifies manual feed slot orientation, paper type, size mismatch setting, and custom ...
User Guide
Page 95
... adjusted. • Control Panel • Invalid Key • Machine Ready • Job Complete • Fault Tone • Alert Tone • Out of Paper • Low Toner Alert • Base Tone Specifies the amount of the printer. Control Panel Menus System Setup Menu Use this menu to configure the general operation settings...
... adjusted. • Control Panel • Invalid Key • Machine Ready • Job Complete • Fault Tone • Alert Tone • Out of Paper • Low Toner Alert • Base Tone Specifies the amount of the printer. Control Panel Menus System Setup Menu Use this menu to configure the general operation settings...
User Guide
Page 97
... the power is turned off the printer and then turn it to their defaults. This setting enables the administrator to their default values. Clear Developer Toner Refresh IU Refresh (Imaging Unit Refresh) Init Print Meter Initialize NVM Description Displays the current firmware version installed in the nonvolatile memory (NVM), except for...
... the power is turned off the printer and then turn it to their defaults. This setting enables the administrator to their default values. Clear Developer Toner Refresh IU Refresh (Imaging Unit Refresh) Init Print Meter Initialize NVM Description Displays the current firmware version installed in the nonvolatile memory (NVM), except for...
User Guide
Page 107
... cloth and gently wipe the stain off. Then wipe with a damp, soft cloth. Cleaning the Interior After clearing paper jams or replacing one of the toner cartridges, inspect the inside of paper is wrapped around the heat roller, do not try to remove it immediately to avoid injuries or burns. Remove...
... cloth and gently wipe the stain off. Then wipe with a damp, soft cloth. Cleaning the Interior After clearing paper jams or replacing one of the toner cartridges, inspect the inside of paper is wrapped around the heat roller, do not try to remove it immediately to avoid injuries or burns. Remove...
User Guide
Page 108
...that get depleted during the operation of toner other than genuine Xerox® Toner can affect print quality and printer reliability. Routine Maintenance Items Routine maintenance items are typically customer replaceable. You can also call the Xerox® Direct Store at 1-866-495... inaccurate. • To enhance print quality, the toner cartridges have been designed to cease functioning at www.xerox.com/office/6500supplies. Xerox® Toner is the only toner designed and manufactured under strict quality controls by Xerox® for this printer. Replacements can order another...
...that get depleted during the operation of toner other than genuine Xerox® Toner can affect print quality and printer reliability. Routine Maintenance Items Routine maintenance items are typically customer replaceable. You can also call the Xerox® Direct Store at 1-866-495... inaccurate. • To enhance print quality, the toner cartridges have been designed to cease functioning at www.xerox.com/office/6500supplies. Xerox® Toner is the only toner designed and manufactured under strict quality controls by Xerox® for this printer. Replacements can order another...
User Guide
Page 110
... status information is the administration and configuration software installed on page 25. For details, see CentreWare Internet Services on the embedded Web server in each toner cartridge. • The percentage remaining of the life of printed pages. 2.
... status information is the administration and configuration software installed on page 25. For details, see CentreWare Internet Services on the embedded Web server in each toner cartridge. • The percentage remaining of the life of printed pages. 2.
User Guide
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... a list of the following: • In the Windows taskbar, double-click the PrintingScout icon. • From the Start menu, select Programs > Xerox® Office Printing > PrintingScout > Activate PrintingScout. For information on using PrintingScout, see Help in CentreWare Internet Services, click the Jobs button or tab... Checking Print Job Status CentreWare Internet Services keeps a log of the output tray, and the remaining consumables percentages, such as toner. Using Online Help For details about settings in the navigation pane on page 40 Phaser 6500 Color Laser Printer 111 User Guide...
... a list of the following: • In the Windows taskbar, double-click the PrintingScout icon. • From the Start menu, select Programs > Xerox® Office Printing > PrintingScout > Activate PrintingScout. For information on using PrintingScout, see Help in CentreWare Internet Services, click the Jobs button or tab... Checking Print Job Status CentreWare Internet Services keeps a log of the output tray, and the remaining consumables percentages, such as toner. Using Online Help For details about settings in the navigation pane on page 40 Phaser 6500 Color Laser Printer 111 User Guide...
User Guide
Page 117
...can lead to the printer, it before moving the printer, do the following: 1. Wait for the printer to the printer, pack the printer and toner in separate boxes. 5. WARNING: To prevent electric shock, never touch the power plug with Tray 1 and supplies but without the optional duplex unit... from the back of the printer. Moving the Printer Maintenance Follow these procedures when moving the printer a long distance, remove the toner cartridges to prevent toner from spilling. WARNING: To avoid injury, use two people to lift the printer off the printer and disconnect the power cord and...
...can lead to the printer, it before moving the printer, do the following: 1. Wait for the printer to the printer, pack the printer and toner in separate boxes. 5. WARNING: To prevent electric shock, never touch the power plug with Tray 1 and supplies but without the optional duplex unit... from the back of the printer. Moving the Printer Maintenance Follow these procedures when moving the printer a long distance, remove the toner cartridges to prevent toner from spilling. WARNING: To avoid injury, use two people to lift the printer off the printer and disconnect the power cord and...
User Guide
Page 118
... the optional duplex unit and 250-sheet feeder, the printer weighs 24.2 Kg (53.24 lb.). CAUTION: Failure to repackage the printer properly can cause toner spillage. Reconnect the printer to the printer not covered by the Warranty, Service Agreement, or Total Satisfaction Guarantee. For details, see Color Registration on the...
... the optional duplex unit and 250-sheet feeder, the printer weighs 24.2 Kg (53.24 lb.). CAUTION: Failure to repackage the printer properly can cause toner spillage. Reconnect the printer to the printer not covered by the Warranty, Service Agreement, or Total Satisfaction Guarantee. For details, see Color Registration on the...
User Guide
Page 121
... 3. Press the Down Arrow button to go to meet your individual needs. More Information You can obtain more . Toner for your printer A resource for your printer from these sources: Resource Technical support information for tools and information such ... and provide information on safely handling and storing hazardous materials. Information about your printer. and Canada) www.xerox.com/environment_europe (European Union) www.xerox.com/gwa www.xerox.com/office/6500supplies Phaser 6500 Color Laser Printer 121 User Guide Includes online Technical Support, Recommended Media List,...
... 3. Press the Down Arrow button to go to meet your individual needs. More Information You can obtain more . Toner for your printer A resource for your printer from these sources: Resource Technical support information for tools and information such ... and provide information on safely handling and storing hazardous materials. Information about your printer. and Canada) www.xerox.com/environment_europe (European Union) www.xerox.com/gwa www.xerox.com/office/6500supplies Phaser 6500 Color Laser Printer 121 User Guide Includes online Technical Support, Recommended Media List,...
User Guide
Page 122
... Configuration Page, see the Imaging Unit instruction sheet that came in the documentation packet with one of the following: the Yellow Toner (Y), Cyan Toner (C), Magenta Toner (M), Black Toner (K), a tray, or fuser. The imaging unit is not seated correctly. The region of the printer and its supplies.... 010-351 Insert Fuser 010-317 Replace Imaging Unit Insert Imaging Unit Insert Xxx Cartridge Replace Xxx Cartridge Invalid Xxx Non-Xerox® Toner Low Density Xxx Cartridge Condition/Reason/Solution Time to replace the imaging unit. For details, see Configuration Page on page 123...
... Configuration Page, see the Imaging Unit instruction sheet that came in the documentation packet with one of the following: the Yellow Toner (Y), Cyan Toner (C), Magenta Toner (M), Black Toner (K), a tray, or fuser. The imaging unit is not seated correctly. The region of the printer and its supplies.... 010-351 Insert Fuser 010-317 Replace Imaging Unit Insert Imaging Unit Insert Xxx Cartridge Replace Xxx Cartridge Invalid Xxx Non-Xerox® Toner Low Density Xxx Cartridge Condition/Reason/Solution Time to replace the imaging unit. For details, see Configuration Page on page 123...
User Guide
Page 123
... details, see Clearing Jams at the Duplex Unit on page 143. Troubleshooting Code/Message Xxx Low Tray Xxx Empty Error Messages Condition/Reason/Solution The toner in the specified cartridge is still attached to the imaging unit. The internal temperature of the printer is out of paper. For details, see Clearing...
... details, see Clearing Jams at the Duplex Unit on page 143. Troubleshooting Code/Message Xxx Low Tray Xxx Empty Error Messages Condition/Reason/Solution The toner in the specified cartridge is still attached to the imaging unit. The internal temperature of the printer is out of paper. For details, see Clearing...
User Guide
Page 124
... conform to open . Close the front cover. The printer has detected a paper size mismatch or no suitable paper is open. The side door to the toner is loaded in any of Memory Press OK Button Error 016-718 Collate Full Press OK Button Error 116-721 PDL Error Press OK Button...
... conform to open . Close the front cover. The printer has detected a paper size mismatch or no suitable paper is open. The side door to the toner is loaded in any of Memory Press OK Button Error 016-718 Collate Full Press OK Button Error 116-721 PDL Error Press OK Button...
User Guide
Page 128
... see Supported Paper on page 48. You can also print a demo page to cease functioning at : www.xerox.com/office/6500support Check the condition of the toner cartridge and replace it if necessary. 128 Phaser 6500 Color Laser Printer User Guide If the print quality does ...unit. The high-voltage supply is empty or damaged. For details, see the Xerox® Support website at a predetermined point. • Grayscale images printed with a recommend size and type, and confirm that the toner cartridges (CMYK) meet specifications, and replace them if necessary. Symptom Cause Solution...
... see Supported Paper on page 48. You can also print a demo page to cease functioning at : www.xerox.com/office/6500support Check the condition of the toner cartridge and replace it if necessary. 128 Phaser 6500 Color Laser Printer User Guide If the print quality does ...unit. The high-voltage supply is empty or damaged. For details, see the Xerox® Support website at a predetermined point. • Grayscale images printed with a recommend size and type, and confirm that the toner cartridges (CMYK) meet specifications, and replace them if necessary. Symptom Cause Solution...
User Guide
Page 129
...the paper with a recommended size and type, and confirm that the toner cartridges meet specifications and replace them if necessary. Check the toner cartridge for that your control panel settings are not Xerox® toner cartridges. Recurring smudges. The paper is old or damaged. The transfer ... the paper with a recommended size and type, and confirm that color. Verify that your control panel/print driver settings are not Xerox® toner cartridges. • Vertical black or color streaks or multiple colored streaks or lines. • Streaks in the paper path. Dirt...
...the paper with a recommended size and type, and confirm that the toner cartridges meet specifications and replace them if necessary. Check the toner cartridge for that your control panel settings are not Xerox® toner cartridges. Recurring smudges. The paper is old or damaged. The transfer ... the paper with a recommended size and type, and confirm that color. Verify that your control panel/print driver settings are not Xerox® toner cartridges. • Vertical black or color streaks or multiple colored streaks or lines. • Streaks in the paper path. Dirt...
User Guide
Page 130
... Supported Paper on page 48. The fuser is dirty. Two or more sheets can be feeding at : www.xerox.com/office/6500support Replace the paper. The toner cartridges are blank. The paper is outside the recommended specification range, or the paper type setting is outside the ...recommended specification range. The imaging unit is old or damaged. For details, see Supported Paper on page 48. Printed pages are not Xerox® toner cartridges. The paper was left unwrapped for a long time, especially in or around areas of printing is incorrect. Replace the paper with...
... Supported Paper on page 48. The fuser is dirty. Two or more sheets can be feeding at : www.xerox.com/office/6500support Replace the paper. The toner cartridges are blank. The paper is outside the recommended specification range, or the paper type setting is outside the ...recommended specification range. The imaging unit is old or damaged. For details, see Supported Paper on page 48. Printed pages are not Xerox® toner cartridges. The paper was left unwrapped for a long time, especially in or around areas of printing is incorrect. Replace the paper with...
User Guide
Page 131
... Cause Solution Partial blanks, creased paper, or blotted printing. For details, see the instruction sheets in the trays are not Xerox® toner cartridges. Horizontal bands, approximately 22 mm wide, appear vertically every 73 mm. The paper is being blocked. Condensation inside the...the fuser. The paper is outside the recommended specification range. Replace the paper with a recommended size and type. The toner cartridges are not Xerox® toner cartridges. For details, see Loading Paper on page 48. Phaser 6500 Color Laser Printer 131 User Guide
... Cause Solution Partial blanks, creased paper, or blotted printing. For details, see the instruction sheets in the trays are not Xerox® toner cartridges. Horizontal bands, approximately 22 mm wide, appear vertically every 73 mm. The paper is being blocked. Condensation inside the...the fuser. The paper is outside the recommended specification range. Replace the paper with a recommended size and type. The toner cartridges are not Xerox® toner cartridges. For details, see Loading Paper on page 48. Phaser 6500 Color Laser Printer 131 User Guide
User Guide
Page 133
If toner gets on your skin or clothing. Wait until the printer has cooled (about 40 minutes). 3. Remove Tray 1 and set it difficult to remove. ... lens. p6500-023 p6500-024 5. Using a flashlight, inspect the gaps in general to five minutes or less if possible. 1. Warm water sets the toner and make it aside. 4. Open the printer by pressing the front cover button on the right side of the printer toward the back. 2. Switch off... and Laser Lens If prints have voids or light streaks through one or more color, use warm water or cleaning solvents to remove toner from the area.
If toner gets on your skin or clothing. Wait until the printer has cooled (about 40 minutes). 3. Remove Tray 1 and set it difficult to remove. ... lens. p6500-023 p6500-024 5. Using a flashlight, inspect the gaps in general to five minutes or less if possible. 1. Warm water sets the toner and make it aside. 4. Open the printer by pressing the front cover button on the right side of the printer toward the back. 2. Switch off... and Laser Lens If prints have voids or light streaks through one or more color, use warm water or cleaning solvents to remove toner from the area.