Maintenance Manual
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.... Intel® CoreTM 2 Duo ULV 1.2GHz (Processor Number : U7600) 1.06GHz (Processor Number : U7500) Chipset Equipped with one of the following processors. There are available in North Bridge is used. Memory One DDR2-667 SDRAM slots....the following features. This computer incorporates the following features. Memory modules can be installed to provide compact size, minimum weight, low power usage and high reliability. 1.1 Features 1 Hardware Overview 1.1 Features The Toshiba PORTEGE R500 Personal Computer uses extensive Large Scale Integration (LSI), and...
.... Intel® CoreTM 2 Duo ULV 1.2GHz (Processor Number : U7600) 1.06GHz (Processor Number : U7500) Chipset Equipped with one of the following processors. There are available in North Bridge is used. Memory One DDR2-667 SDRAM slots....the following features. This computer incorporates the following features. Memory modules can be installed to provide compact size, minimum weight, low power usage and high reliability. 1.1 Features 1 Hardware Overview 1.1 Features The Toshiba PORTEGE R500 Personal Computer uses extensive Large Scale Integration (LSI), and...
Maintenance Manual
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..., WXGA(1280×800dots) thin type low temperature poly-silicon TFT color display. It supports software that backs up the Real Time Clock and CMOS memory). 1-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) External monitor : Supported via an RGB connector. Keyboard An-easy-to-use 85(US)/87(UK)-key keyboard provides...
..., WXGA(1280×800dots) thin type low temperature poly-silicon TFT color display. It supports software that backs up the Real Time Clock and CMOS memory). 1-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) External monitor : Supported via an RGB connector. Keyboard An-easy-to-use 85(US)/87(UK)-key keyboard provides...
Maintenance Manual
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... (USB2.0) Three USB ports are provided. The ports comply with the USB2.0 standard, which is equipped with one ) . SD/ SDHC memory card slot One SD/ SDHC memory card slot. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-3 They enable only person who has registered his/her fingerprint to the slot. Fingerprint sensor The...
... (USB2.0) Three USB ports are provided. The ports comply with the USB2.0 standard, which is equipped with one ) . SD/ SDHC memory card slot One SD/ SDHC memory card slot. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-3 They enable only person who has registered his/her fingerprint to the slot. Fingerprint sensor The...
Maintenance Manual
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...-667) support North Bridge • Intel Calistoga GMS(Intel 945GMS) - Integrated L2 cache memory of PORTEGE R500) - Supports ICH. - 998-ball 27×27mm Bell Pitch 0.8mm FC-BGA package PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-9 Processor Support: Core 2 Duo ULV (case of 2MB - 1.2 System Unit Block Diagram 1 Hardware Overview The system unit is composed...
...-667) support North Bridge • Intel Calistoga GMS(Intel 945GMS) - Integrated L2 cache memory of PORTEGE R500) - Supports ICH. - 998-ball 27×27mm Bell Pitch 0.8mm FC-BGA package PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-9 Processor Support: Core 2 Duo ULV (case of 2MB - 1.2 System Unit Block Diagram 1 Hardware Overview The system unit is composed...
Maintenance Manual
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1 Hardware Overview 1.10 Batteries 1.10.3 RTC battery The RTC battery provides power to keep the current date, time and other setup information in memory while the computer is turned off. Table 1-9 lists the charging time and data preservation period of the RTC battery. Table 1-9 RTC battery charging/data preservation time Status Charging Time (power on) Data preservation period (full charge) Time 24 hours 30 days 1-24 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
1 Hardware Overview 1.10 Batteries 1.10.3 RTC battery The RTC battery provides power to keep the current date, time and other setup information in memory while the computer is turned off. Table 1-9 lists the charging time and data preservation period of the RTC battery. Table 1-9 RTC battery charging/data preservation time Status Charging Time (power on) Data preservation period (full charge) Time 24 hours 30 days 1-24 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Maintenance Manual
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... Procedures in Section 2.16. If an error is detected on the Bluetooth test, perform the Bluetooth Troubleshooting Procedures in Section 2.4. 2. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-5 2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures If the diagnostics program cannot detect an error, the problem... an error, then perform the appropriate troubleshooting procedures as follows: 1. If an error is detected on the system test, memory test, real timer test, perform the System Board Troubleshooting Procedures in Section 2.12. 10. If an error is detected on...
... Procedures in Section 2.16. If an error is detected on the Bluetooth test, perform the Bluetooth Troubleshooting Procedures in Section 2.4. 2. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-5 2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures If the diagnostics program cannot detect an error, the problem... an error, then perform the appropriate troubleshooting procedures as follows: 1. If an error is detected on the system test, memory test, real timer test, perform the System Board Troubleshooting Procedures in Section 2.12. 10. If an error is detected on...
Maintenance Manual
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... system. These errors occur when the system configuration preserved in the BIOS ROM. Then the system reboots. Then press [F1] key ...... 2-16 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) The IRT tests each IC on the system board and initializes it. If an error message is shown on the...Check 1 If one of the following error messages appears on , the system performs the Initial Reliability Test (IRT) installed in the RTC memory (CMOS type memory) is not the same as the actual configuration or when the data is turned on, replace the RTC battery. If any other error ...
... system. These errors occur when the system configuration preserved in the BIOS ROM. Then the system reboots. Then press [F1] key ...... 2-16 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) The IRT tests each IC on the system board and initializes it. If an error message is shown on the...Check 1 If one of the following error messages appears on , the system performs the Initial Reliability Test (IRT) installed in the RTC memory (CMOS type memory) is not the same as the actual configuration or when the data is turned on, replace the RTC battery. If any other error ...
Maintenance Manual
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....2 OUT ERROR (4) CMOS CHECKSUM ERROR (5) CMOS BAD BATTERY ERROR (6) FIRST 64KB MEMORY ERROR (7) FIRST 64KB MEMORY PARITY ERROR (8) VRAM ERROR (9) SYSTEM MEMORY ERROR (10) SYSTEM MEMORY PARITY ERROR (11) EXTENDED MEMORY ERROR (12) EXTENDED MEMORY PARITY ERROR (13) DMA PAGE REGISTER ERROR (14) DMAC #1 ERROR (15)... DMAC #2 ERROR (16) PIC #1 ERROR (17) PIC #2 ERROR (18) KBC ERROR (19) HDC ERROR (20) Built-in HDD ERROR (21) Select Bay ERROR (22) TIMER INTERRUPT ERROR (23) RTC UPDATE ERROR PORTEGE R500...
....2 OUT ERROR (4) CMOS CHECKSUM ERROR (5) CMOS BAD BATTERY ERROR (6) FIRST 64KB MEMORY ERROR (7) FIRST 64KB MEMORY PARITY ERROR (8) VRAM ERROR (9) SYSTEM MEMORY ERROR (10) SYSTEM MEMORY PARITY ERROR (11) EXTENDED MEMORY ERROR (12) EXTENDED MEMORY PARITY ERROR (13) DMA PAGE REGISTER ERROR (14) DMAC #1 ERROR (15)... DMAC #2 ERROR (16) PIC #1 ERROR (17) PIC #2 ERROR (18) KBC ERROR (19) HDC ERROR (20) Built-in HDD ERROR (21) Select Bay ERROR (22) TIMER INTERRUPT ERROR (23) RTC UPDATE ERROR PORTEGE R500...
Maintenance Manual
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... system BIOS IRT(when returned to S3) Key input When a key is pressed, check if it is requested, go to RAM PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-19 D31 DRAM configuration Permission of cache (L1 cache only) Memory clear Transition to real mode and copy of BIOS to "BIOS rewrite process".
... system BIOS IRT(when returned to S3) Key input When a key is pressed, check if it is requested, go to RAM PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-19 D31 DRAM configuration Permission of cache (L1 cache only) Memory clear Transition to real mode and copy of BIOS to "BIOS rewrite process".
Maintenance Manual
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... of USB.Func0/1/2/7 Initialization of ICH7M.D31.Func3 Initialization of ICH7M.D31.Func5 Initialization of FLUTE (Setting the refresh interval to "30μs") When unsupported memory is connected, becoming HLT after beep sound (HLT when DRAM size is 0) HLT When it can not be used as a stack (HLT when an error... resume status code is not set Resume error check S3 returning error (ICH) Resume error F170H RSM_UNKNOWN_ERR SM-RAM checksum check Resume error F173H RSM_SMRAM_ERR PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-21
... of USB.Func0/1/2/7 Initialization of ICH7M.D31.Func3 Initialization of ICH7M.D31.Func5 Initialization of FLUTE (Setting the refresh interval to "30μs") When unsupported memory is connected, becoming HLT after beep sound (HLT when DRAM size is 0) HLT When it can not be used as a stack (HLT when an error... resume status code is not set Resume error check S3 returning error (ICH) Resume error F170H RSM_UNKNOWN_ERR SM-RAM checksum check Resume error F173H RSM_SMRAM_ERR PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-21
Maintenance Manual
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... Table 2-5 Debug port (Boot mode) error status (4/10) D port status (F103) Inspection items Details Check of memory configuration change Resume error F174H RSM_SYSMEM_ERR RAM area checksum check in system BIOS Resume error F179H SM_RAMBIOS_ERR Expansion memory checksum check Resume error F176H RSM_EXTMEM_ERR PnP RAM checksum check Resume error F177H RSM_PNPRAM_ERR F104H F105H... Microcode Update APIC initialization WakeUp factor check SMRAM base rewriting and CPU state map saving for BIOS Permission of SMI based on ASMI 2-22 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
... Table 2-5 Debug port (Boot mode) error status (4/10) D port status (F103) Inspection items Details Check of memory configuration change Resume error F174H RSM_SYSMEM_ERR RAM area checksum check in system BIOS Resume error F179H SM_RAMBIOS_ERR Expansion memory checksum check Resume error F176H RSM_EXTMEM_ERR PnP RAM checksum check Resume error F177H RSM_PNPRAM_ERR F104H F105H... Microcode Update APIC initialization WakeUp factor check SMRAM base rewriting and CPU state map saving for BIOS Permission of SMI based on ASMI 2-22 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Maintenance Manual
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... by IRT Setting for clock generator CPU Initialization Judgment of CPU type Check of supporting Geyserville Make CPU clock High Graphics Aperture Size setup Saving memory configuration to buffer Reading of EC version Update of flash ROM type Judging of destination (Japan or other than Japan) based on DMI data CMOS... default setting check Sets default setting if bad battery or bad checksum (ROM, CMOS) is detected ACPI table initialization (for execution of option ROM) PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-23
... by IRT Setting for clock generator CPU Initialization Judgment of CPU type Check of supporting Geyserville Make CPU clock High Graphics Aperture Size setup Saving memory configuration to buffer Reading of EC version Update of flash ROM type Judging of destination (Japan or other than Japan) based on DMI data CMOS... default setting check Sets default setting if bad battery or bad checksum (ROM, CMOS) is detected ACPI table initialization (for execution of option ROM) PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-23
Maintenance Manual
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...POST IDISP_LOGO SYS_MEM_CHECK Details Configuration Saving of VGA configuration result Task generation for waiting PCI_CONFIGURATION completion HDD initialization sequence start (Check of first 64KB memory) (Initialization of vectors) (Initialization of NDP) Storing of CMOS error status to IRT_ERR_STS_BUF Timer initialization start EC initialization & Reading of battery...(Update of EDID information for LCD) (Waiting for VGA chip initialization completion, VGA BIOS initialization) (Displaying logo) (Check of convention memory)(Boot) PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-25
...POST IDISP_LOGO SYS_MEM_CHECK Details Configuration Saving of VGA configuration result Task generation for waiting PCI_CONFIGURATION completion HDD initialization sequence start (Check of first 64KB memory) (Initialization of vectors) (Initialization of NDP) Storing of CMOS error status to IRT_ERR_STS_BUF Timer initialization start EC initialization & Reading of battery...(Update of EDID information for LCD) (Waiting for VGA chip initialization completion, VGA BIOS initialization) (Displaying logo) (Check of convention memory)(Boot) PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-25
Maintenance Manual
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... of exception in the protected mode)(Boot) F116H F118H Exception check in the protected mode INIT_SYS_MEM CHK_DMA_PAGE Dport=F117h when error occurs Initialization of conventional memory (Reboot) (Check of DMA Page Register) (Boot) F119H CHECK_DMAC (Initialization of DMAC) (Boot) F11AH INIT_DMAC (Initialization of DMA) (Boot) F11CH F11DH CHECK_SIO BOOT_PASSWORD ...) Check of key input during IRT (waiting for KBC initialization completion) Input of password BM opening (for models supporting fingerprint authentication) 2-26 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
... of exception in the protected mode)(Boot) F116H F118H Exception check in the protected mode INIT_SYS_MEM CHK_DMA_PAGE Dport=F117h when error occurs Initialization of conventional memory (Reboot) (Check of DMA Page Register) (Boot) F119H CHECK_DMAC (Initialization of DMAC) (Boot) F11AH INIT_DMAC (Initialization of DMA) (Boot) F11CH F11DH CHECK_SIO BOOT_PASSWORD ...) Check of key input during IRT (waiting for KBC initialization completion) Input of password BM opening (for models supporting fingerprint authentication) 2-26 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Maintenance Manual
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... key input during IRT Storing of T_SHADOW_RAM_SIZE Update of system resource just before booting Rewriting of memory map data of INT15h E820h function Waiting for AC-Link initialization completion Renewal of table for DMI ...Copying ACPI table to uppermost of extension memory waiting for writing completion of PSC Version BIOS Waiting for completion of setting clock generator When error... ACPI HW initialization just before booting, Waiting for initialization completion PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-27
... key input during IRT Storing of T_SHADOW_RAM_SIZE Update of system resource just before booting Rewriting of memory map data of INT15h E820h function Waiting for AC-Link initialization completion Renewal of table for DMI ...Copying ACPI table to uppermost of extension memory waiting for writing completion of PSC Version BIOS Waiting for completion of setting clock generator When error... ACPI HW initialization just before booting, Waiting for initialization completion PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-27
Maintenance Manual
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Expansion test 11. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-29 2.4 System Board Troubleshooting 2 Troubleshooting Procedures Procedure 3 Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu. Sound test 14. NDP test 10. Keyboard test 4. Real Timer test 9. System test 2. Memory test 3. LAN/Modem/Bluetooth/IEEE1394 test If an error...
Expansion test 11. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-29 2.4 System Board Troubleshooting 2 Troubleshooting Procedures Procedure 3 Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu. Sound test 14. NDP test 10. Keyboard test 4. Real Timer test 9. System test 2. Memory test 3. LAN/Modem/Bluetooth/IEEE1394 test If an error...
Maintenance Manual
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... Diagnostics menu (T&D 3-5 3.2.2 H/W initial information setting tool 3-8 3.2.3 Heatrun test program 3-8 3.3 Setting of the hardware configuration 3-9 3.4 Heatrun Test...3-11 3.5 Subtest Names...3-12 3.6 System Test...3-14 3.7 Memory Test...3-16 3.8 Keyboard Test...3-17 3.9 Display Test ...3-18 3.10 Floppy Disk Test...3-21 3.11 Printer Test...3-23 3.12 Async Test ...3-25 3.13 Hard Disk Test... Names 3-35 3.19 Hard Disk Test Detail Status 3-38 3.20 ONLY ONE TEST 3-40 3.20.1 Program Description 3-40 3.20.2 Operations 3-40 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-iii
... Diagnostics menu (T&D 3-5 3.2.2 H/W initial information setting tool 3-8 3.2.3 Heatrun test program 3-8 3.3 Setting of the hardware configuration 3-9 3.4 Heatrun Test...3-11 3.5 Subtest Names...3-12 3.6 System Test...3-14 3.7 Memory Test...3-16 3.8 Keyboard Test...3-17 3.9 Display Test ...3-18 3.10 Floppy Disk Test...3-21 3.11 Printer Test...3-23 3.12 Async Test ...3-25 3.13 Hard Disk Test... Names 3-35 3.19 Hard Disk Test Detail Status 3-38 3.20 ONLY ONE TEST 3-40 3.20.1 Program Description 3-40 3.20.2 Operations 3-40 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-iii
Maintenance Manual
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... TEST MENU) on some tests successively. The heatrun test is not supported ] HARD DISK TEST REAL TIMER TEST PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-1 Check all cables are stored on the Diagnostic Disk. in SETUP menu. 3.1.1 Diagnostics menu The ...137; FDD UTILITIES SYSTEM CONFIGURATION POWER OFF The DIAGNOSTIC TEST MENU contains the following functional tests: SYSTEM TEST MEMORY TEST KEYBOARD TEST DISPLAY TEST FLOPPY DISK TEST PRINTER TEST [It is not supported ] ...
... TEST MENU) on some tests successively. The heatrun test is not supported ] HARD DISK TEST REAL TIMER TEST PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-1 Check all cables are stored on the Diagnostic Disk. in SETUP menu. 3.1.1 Diagnostics menu The ...137; FDD UTILITIES SYSTEM CONFIGURATION POWER OFF The DIAGNOSTIC TEST MENU contains the following functional tests: SYSTEM TEST MEMORY TEST KEYBOARD TEST DISPLAY TEST FLOPPY DISK TEST PRINTER TEST [It is not supported ] ...
Maintenance Manual
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...MEMORY TEST 3 - CD-ROM/DVD-ROM TEST 88 - KEYBOARD TEST 4 - 3 Tests and Diagnostics 3.2 Executing the Diagnostic Test Set the highlight bar to function 99 and press Enter. 3-6 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) The following DIAGNOSTIC TEST MENU will appear: TOSHIBA... personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - HARD DISK ...
...MEMORY TEST 3 - CD-ROM/DVD-ROM TEST 88 - KEYBOARD TEST 4 - 3 Tests and Diagnostics 3.2 Executing the Diagnostic Test Set the highlight bar to function 99 and press Enter. 3-6 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) The following DIAGNOSTIC TEST MENU will appear: TOSHIBA... personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - HARD DISK ...
Maintenance Manual
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... 04 05 06 07 08 09 01 02 03 04 05 Subtest Name ROM checksum Fan ON/OFF Geyserville Quick charge DMI read Conventional memory Protected Mode Cache memory (on/off) Stress Pressed key code display VRAM read/write for VGA Gradation for VGA Gradation for LCD Gradation & Mode test for VGA... LCD Brightness LCD EDID Information External EDID read/compare Sequential read Sequential read/write Random address/data Write specified address Read specified address 3-12 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
... 04 05 06 07 08 09 01 02 03 04 05 Subtest Name ROM checksum Fan ON/OFF Geyserville Quick charge DMI read Conventional memory Protected Mode Cache memory (on/off) Stress Pressed key code display VRAM read/write for VGA Gradation for VGA Gradation for LCD Gradation & Mode test for VGA... LCD Brightness LCD EDID Information External EDID read/compare Sequential read Sequential read/write Random address/data Write specified address Read specified address 3-12 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)