Operating Instructions
Page 107
Documents and reports do not print out. Record the code number shown on the control panel. When an Indicator to the Left of a Function ... working properly. See p.53 "Loading Paper". You can use the other functions as normal. 13 BQR002S If an function error occurs, check the message that appears on the control panel, and then refer to the following: Problem Documents and reports... displayed on the display and contact your service representative. Remove prints from the tray. An error has occurred. Cause Solution The paper output tray is lit, press the corresponding function key.
Documents and reports do not print out. Record the code number shown on the control panel. When an Indicator to the Left of a Function ... working properly. See p.53 "Loading Paper". You can use the other functions as normal. 13 BQR002S If an function error occurs, check the message that appears on the control panel, and then refer to the following: Problem Documents and reports... displayed on the display and contact your service representative. Remove prints from the tray. An error has occurred. Cause Solution The paper output tray is lit, press the corresponding function key.
Operating Instructions
Page 774
...to that of time the machine waits before copier and Document Server modes reset. The time can be set from 10 to the user code entry screen. The default setting is called "Auto Off". System Settings Timer Settings This section describes the user tools in bold type.... Auto Off may not work when error messages appear. Copier / Document Server Auto Reset Timer (Copier/Document Server) Specifies the time to elapse before switching the panel off , in ...
...to that of time the machine waits before copier and Document Server modes reset. The time can be set from 10 to the user code entry screen. The default setting is called "Auto Off". System Settings Timer Settings This section describes the user tools in bold type.... Auto Off may not work when error messages appear. Copier / Document Server Auto Reset Timer (Copier/Document Server) Specifies the time to elapse before switching the panel off , in ...
Operating Instructions
Page 956
Troubleshooting Authentication Does Not Work Properly...197 A Message Appears...197 An Error Code Appears...199 Machine Cannot Be Operated...213 8. Scanner Function...187 Weekly Timer Code...187 Limiting Machine Operation to Customers Only 192 Settings...192 Specifying Service Mode Lock Preparation 192 Canceling Service Mode Lock...194 7. Appendix Supervisor Operations...217 ...
Troubleshooting Authentication Does Not Work Properly...197 A Message Appears...197 An Error Code Appears...199 Machine Cannot Be Operated...213 8. Scanner Function...187 Weekly Timer Code...187 Limiting Machine Operation to Customers Only 192 Settings...192 Specifying Service Mode Lock Preparation 192 Canceling Service Mode Lock...194 7. Appendix Supervisor Operations...217 ...
Operating Instructions
Page 1148
... user name or Ask the user administrator for possible solutions: B,W,L,I 0206-003 W,L,I 0612-005 "Authentication has failed." See the error codes below for possible solutions: W,L,I 0406-003 "Authentication has failed." Confirm the network in the table below for the login password ...is connected to obtain URL." Make sure the UA service is specified correctly on the machine. See the error codes below . 198 Cannot access the authentication server when using Authentication the server. SSL is specified correctly. Make sure server ...
... user name or Ask the user administrator for possible solutions: B,W,L,I 0206-003 W,L,I 0612-005 "Authentication has failed." See the error codes below for possible solutions: W,L,I 0406-003 "Authentication has failed." Confirm the network in the table below for the login password ...is connected to obtain URL." Make sure the UA service is specified correctly on the machine. See the error codes below . 198 Cannot access the authentication server when using Authentication the server. SSL is specified correctly. Make sure server ...
Operating Instructions
Page 1149
... without the authority to do to delete, contact the file creator (owner). 7 • p.23 "Authentication Setting Procedure" An Error Code Appears When authentication fails, the message "Authentication has failed." Solutions To specify Basic Authentication, Windows Authentication, LDAP Authentication, or Integration ...Server Authentication, you are not authorized to resolve those problems. If the error code that appears is not on before this table, take a note and contact your service representative. Authentication Does Not ...
... without the authority to do to delete, contact the file creator (owner). 7 • p.23 "Authentication Setting Procedure" An Error Code Appears When authentication fails, the message "Authentication has failed." Solutions To specify Basic Authentication, Windows Authentication, LDAP Authentication, or Integration ...Server Authentication, you are not authorized to resolve those problems. If the error code that appears is not on before this table, take a note and contact your service representative. Authentication Does Not ...
Operating Instructions
Page 1150
... driver. A login user name was not specified but a DeskTopBinder Professional operation was performed. The user attempted authentication from the application's login screen. 200 7. Basic Authentication Error Code B0103-000 B0104-000 7 B0105-000 B0206-002 B0206-002 Cause Solution A TWAIN operation occurred during authentication. Make sure the password is correctly specified on...
... driver. A login user name was not specified but a DeskTopBinder Professional operation was performed. The user attempted authentication from the application's login screen. 200 7. Basic Authentication Error Code B0103-000 B0104-000 7 B0105-000 B0206-002 B0206-002 Cause Solution A TWAIN operation occurred during authentication. Make sure the password is correctly specified on...
Operating Instructions
Page 1151
...unlock the account. Wait a few minutes and then try again. Ask the user administrator to decrypt password. 1. A password error occurred. You can use of failed authentication attempts allowed. Make sure no other user is locked because you have reached the maximum... and then try again. "Restrict Use of these prohibited characters. Error Code B0206-003 B0207-001 B0208-000 Windows Authentication Error Code W0103-000 W0104-000 Authentication Does Not Work Properly Cause Solution An authentication error occurred because the user name contains a space, colon (:), or quotation...
...unlock the account. Wait a few minutes and then try again. Ask the user administrator to decrypt password. 1. A password error occurred. You can use of failed authentication attempts allowed. Make sure no other user is locked because you have reached the maximum... and then try again. "Restrict Use of these prohibited characters. Error Code B0206-003 B0207-001 B0208-000 Windows Authentication Error Code W0103-000 W0104-000 Authentication Does Not Work Properly Cause Solution An authentication error occurred because the user name contains a space, colon (:), or quotation...
Operating Instructions
Page 1152
...connection. 202 Make sure that an authentication attack is not occurring. 7. The user attempted authentication from the application's login screen. Troubleshooting Error Code W0105-000 W0206-002 W0206-003 7 W0207-001 W0406-101 W0406-104 Cause Solution A login user name was not specified but ...authentication server is being used at another location. Use the PING Command to the authentication server. Log in again. An authentication error occurred because the address book is possible. Only the administrator has login privileges on the "System Settings" screen, where only ...
...connection. 202 Make sure that an authentication attack is not occurring. 7. The user attempted authentication from the application's login screen. Troubleshooting Error Code W0105-000 W0206-002 W0206-003 7 W0207-001 W0406-101 W0406-104 Cause Solution A login user name was not specified but ...authentication server is being used at another location. Use the PING Command to the authentication server. Log in again. An authentication error occurred because the address book is possible. Only the administrator has login privileges on the "System Settings" screen, where only ...
Operating Instructions
Page 1153
Error Code W0406-104 W0406-104 W0406-104 Authentication Does Not Work Properly Cause Solution 2. A domain name error occurred. Make sure that DNS is specified in "Interface Settings", if the top-level 4. Cannot resolve the domain domain name is... registered login user name and password. 3. If authentication is specified correctly. Make sure that authentication is registered on the server. A login name or password error occurred. Specify the IP address in domain name (such as domainname.xxx.com). 2. Make sure that WINS is 7 specified in "Interface Settings", if ...
Error Code W0406-104 W0406-104 W0406-104 Authentication Does Not Work Properly Cause Solution 2. A domain name error occurred. Make sure that DNS is specified in "Interface Settings", if the top-level 4. Cannot resolve the domain domain name is... registered login user name and password. 3. If authentication is specified correctly. Make sure that authentication is registered on the server. A login name or password error occurred. Specify the IP address in domain name (such as domainname.xxx.com). 2. Make sure that WINS is 7 specified in "Interface Settings", if ...
Operating Instructions
Page 1154
Authentication is rejected because NTLMv2 is unsuccessful: 1. Cannot resolve the domain name. 2. Troubleshooting Error Code W0406-104 7 Cause Solution Specify the IP address in either "Domain Controller Security Policy" or "Domain Security Policy". Make sure that Restrict LM/ NTLM is ...
Authentication is rejected because NTLMv2 is unsuccessful: 1. Cannot resolve the domain name. 2. Troubleshooting Error Code W0406-104 7 Cause Solution Specify the IP address in either "Domain Controller Security Policy" or "Domain Security Policy". Make sure that Restrict LM/ NTLM is ...
Operating Instructions
Page 1155
... same. Due to "Global Group" and the group type is more than one DC, make sure that a confidential relationship has been configured between each DC. Error Code W0400-105 W0400-105 W0400-106 W0400-200 Authentication Does Not Work Properly Cause Solution 1. The domain name cannot be obtained if the UserPrincipleName (user...
... same. Due to "Global Group" and the group type is more than one DC, make sure that a confidential relationship has been configured between each DC. Error Code W0400-105 W0400-105 W0400-106 W0400-200 Authentication Does Not Work Properly Cause Solution 1. The domain name cannot be obtained if the UserPrincipleName (user...
Operating Instructions
Page 1156
...If the authentication server has just been changed, delete the old name on the authentication server and the machine match. 2. Troubleshooting Error Code W0400-202 W0400-202 W0406-003 7 W0409-000 W0511-000 W0607-001 W0606-004 Cause Solution 1. The user entered sAMAccountName in ...settings on the server. Use UserPrincipleName for the login name instead. Authentication timed out because the server did not respond. An authentication error occurred because the user name contains a space, colon (:), or quotation mark ("). Check the network configuration, or settings on the ...
...If the authentication server has just been changed, delete the old name on the authentication server and the machine match. 2. Troubleshooting Error Code W0400-202 W0400-202 W0406-003 7 W0409-000 W0511-000 W0607-001 W0606-004 Cause Solution 1. The user entered sAMAccountName in ...settings on the server. Use UserPrincipleName for the login name instead. Authentication timed out because the server did not respond. An authentication error occurred because the user name contains a space, colon (:), or quotation mark ("). Check the network configuration, or settings on the ...
Operating Instructions
Page 1157
...no more users can use of Simple Encryption" is 7 entered correctly. A password error occurred. "Restrict Use of simple encryption. Error Code W0612-005 W0707-001 LDAP Authentication Error Code L0103-000 L0104-000 L0105-000 Authentication Does Not Work Properly Cause Solution Authentication failed... Specify the DeskTopBinder Professional login user name correctly. 207 Wait a few minutes and then try again. 1. An authentication error occurred because the address book is being used at another location. The administrator has restricted use the encryption key if it...
...no more users can use of Simple Encryption" is 7 entered correctly. A password error occurred. "Restrict Use of simple encryption. Error Code W0612-005 W0707-001 LDAP Authentication Error Code L0103-000 L0104-000 L0105-000 Authentication Does Not Work Properly Cause Solution Authentication failed... Specify the DeskTopBinder Professional login user name correctly. 207 Wait a few minutes and then try again. 1. An authentication error occurred because the address book is being used at another location. The administrator has restricted use the encryption key if it...
Operating Instructions
Page 1158
... configuration. If the situation does not return to normal, make sure that a connection test is not correctly configured. Troubleshooting Error Code L0206-002 L0206-003 L0207-001 7 L0306-018 L0307-001 L0406-200 L0406-201 208 Cause Solution A user attempted authentication... from the application's login screen. An authentication error occurred because the address book is being used at another location. Authentication is not occurring. Only the administrator has login ...
... configuration. If the situation does not return to normal, make sure that a connection test is not correctly configured. Troubleshooting Error Code L0206-002 L0206-003 L0207-001 7 L0306-018 L0307-001 L0406-200 L0406-201 208 Cause Solution A user attempted authentication... from the application's login screen. An authentication error occurred because the address book is being used at another location. Authentication is not occurring. Only the administrator has login ...
Operating Instructions
Page 1159
... password are supported by the LDAP server. 7 2. DNS settings in the LDAP authentication settings, LDAP server, or network configuration. A login user name or password error occurred. 1. Error Code L0406-202 L0406-203 L0406-202 L0406-203 L0400-210 Authentication Does Not Work Properly Cause Solution 1. The login attribute's search criteria might be specified...
... password are supported by the LDAP server. 7 2. DNS settings in the LDAP authentication settings, LDAP server, or network configuration. A login user name or password error occurred. 1. Error Code L0406-202 L0406-203 L0406-202 L0406-203 L0400-210 Authentication Does Not Work Properly Cause Solution 1. The login attribute's search criteria might be specified...
Operating Instructions
Page 1160
...HIDE*" in again. Recreate the account if the account name contains any of users registered in the LDAP authentication settings.) 1. An authentication error occurred because the address book is the same as a user name already registered on the server. Wait a few minutes and then try...can be used at another location. Contact the server or network administrator. Troubleshooting Error Code L0406-003 L0409-000 L0511-000 7 L0607-001 L606-004 L0612-005 L0707-001 Cause Solution An authentication error occurred because the user name contains a space, colon (:), or quotation mark (")....
...HIDE*" in again. Recreate the account if the account name contains any of users registered in the LDAP authentication settings.) 1. An authentication error occurred because the address book is the same as a user name already registered on the server. Wait a few minutes and then try...can be used at another location. Contact the server or network administrator. Troubleshooting Error Code L0406-003 L0409-000 L0511-000 7 L0607-001 L606-004 L0612-005 L0707-001 Cause Solution An authentication error occurred because the user name contains a space, colon (:), or quotation mark (")....
Operating Instructions
Page 1161
... screen, where only the administrator has authentication ability. A user attempted authentication from the application's login screen. A password error occurred. Make sure the password is enabled. Make sure that the encryption key is logged on this screen. Failed to...these prohibited characters. An authentication error occurred because the user name contains a space, colon (:), or quotation mark ("). Specify the DeskTopBinder Professional login user name correctly. Authentication Does Not Work Properly Integration Server Authentication Error Code I0103-000 I0104-000 I0105-000...
... screen, where only the administrator has authentication ability. A user attempted authentication from the application's login screen. A password error occurred. Make sure the password is enabled. Make sure that the encryption key is logged on this screen. Failed to...these prohibited characters. An authentication error occurred because the user name contains a space, colon (:), or quotation mark ("). Specify the DeskTopBinder Professional login user name correctly. Authentication Does Not Work Properly Integration Server Authentication Error Code I0103-000 I0104-000 I0105-000...
Operating Instructions
Page 1162
...will fail in Integration Server authentication. 2. If the situation does not return to normal, contact your service representative. 212 An authentication error occurred because the user name contains a space, colon (:), or quotation mark ("). If the login user name exceeds 128 bytes. ... 1. If the login user name contains a space, colon (:), or quotation mark ("). Troubleshooting Error Code I0207-001 I0406-003 I0406-301 7 I0406-301 I0409-000 Cause Solution An authentication error occurred because the address book is registered on the machine. A login user name or password...
...will fail in Integration Server authentication. 2. If the situation does not return to normal, contact your service representative. 212 An authentication error occurred because the user name contains a space, colon (:), or quotation mark ("). If the login user name exceeds 128 bytes. ... 1. If the login user name contains a space, colon (:), or quotation mark ("). Troubleshooting Error Code I0207-001 I0406-003 I0406-301 7 I0406-301 I0409-000 Cause Solution An authentication error occurred because the address book is registered on the machine. A login user name or password...
Operating Instructions
Page 1163
... the LDAP authentication settings.) 1. Machine Cannot Be Operated If the following conditions arise while users are distinguished by general users. An authentication error occurred because the address book is being used at another location. Do not use "other", "admin", "supervisor" or "HIDE*" in...Another user is logging on the server. Condition Cannot authenticate using the TWAIN driver. machine. 213 Authentication Does Not Work Properly Error Code I0511-000 I0607-001 I0606-004 I0612-005 I0707-001 Cause Solution The authentication server login name is the same as a user...
... the LDAP authentication settings.) 1. Machine Cannot Be Operated If the following conditions arise while users are distinguished by general users. An authentication error occurred because the address book is being used at another location. Do not use "other", "admin", "supervisor" or "HIDE*" in...Another user is logging on the server. Condition Cannot authenticate using the TWAIN driver. machine. 213 Authentication Does Not Work Properly Error Code I0511-000 I0607-001 I0606-004 I0612-005 I0707-001 Cause Solution The authentication server login name is the same as a user...
Operating Instructions
Page 1229
...Key Manual Settings Configuration Flow 172 Encryption Key Manual Settings Items 165 Encryption Technology 12 Erase All Memory 120 Error Code 199 Error Message 197 ESP Protocol 157 Extended Security Functions 181 F File Administrator 18, 239 File Administrator Settings 235 ...Available Functions 130 B Basic Authentication 44 Before Using the Security Functions 9 C Canceling Auto Erase Memory 119 Canceling Weekly Timer Code 189 Copier / Document Server Features 245 Creating the Device Certificate (Certificate Issued by a Certificate Authority 150 Integration Server Authentication...
...Key Manual Settings Configuration Flow 172 Encryption Key Manual Settings Items 165 Encryption Technology 12 Erase All Memory 120 Error Code 199 Error Message 197 ESP Protocol 157 Extended Security Functions 181 F File Administrator 18, 239 File Administrator Settings 235 ...Available Functions 130 B Basic Authentication 44 Before Using the Security Functions 9 C Canceling Auto Erase Memory 119 Canceling Weekly Timer Code 189 Copier / Document Server Features 245 Creating the Device Certificate (Certificate Issued by a Certificate Authority 150 Integration Server Authentication...