User Guide
Page 3
... Maintaining the Printer Using Utilities ...78 Nozzle Check ...78 Head-cleaning...79 Head-flushing...80 Adjust Print-head Positions...80 Registration...82 Adjust Paper Feed ...83 Restore Defaults/Other Settings ...85 Restoring the Settings to Their Defaults ...85 Specifying an I/O Timeout ...85 Troubleshooting Printing Will Not... Start ...89 Power Cannot Be Turned On ...89 Paper Will Not Feed Even When the Power Is On ...89 An Error Occurs ...89 Points to Remember when Printer Sharing under Windows 98/Me 90 Paper Is...
... Maintaining the Printer Using Utilities ...78 Nozzle Check ...78 Head-cleaning...79 Head-flushing...80 Adjust Print-head Positions...80 Registration...82 Adjust Paper Feed ...83 Restore Defaults/Other Settings ...85 Restoring the Settings to Their Defaults ...85 Specifying an I/O Timeout ...85 Troubleshooting Printing Will Not... Start ...89 Power Cannot Be Turned On ...89 Paper Will Not Feed Even When the Power Is On ...89 An Error Occurs ...89 Points to Remember when Printer Sharing under Windows 98/Me 90 Paper Is...
User Guide
Page 13
...can refer to it up, and install options. The guide explains how to make network and printer driver settings, and how to follow if the installation fails. The guide also contains troubleshooting procedures, such as follows: Microsoft® Windows NT® Workstation 4.0 Microsoft® Windows... NT® Server 4.0 Disclaimer 1. We recommend you want to do. It also contains troubleshooting procedures to make and check printer settings using a Web browser and other utilities. Read This First z The product names of Windows® XP are as ...
...can refer to it up, and install options. The guide explains how to make network and printer driver settings, and how to follow if the installation fails. The guide also contains troubleshooting procedures, such as follows: Microsoft® Windows NT® Workstation 4.0 Microsoft® Windows... NT® Server 4.0 Disclaimer 1. We recommend you want to do. It also contains troubleshooting procedures to make and check printer settings using a Web browser and other utilities. Read This First z The product names of Windows® XP are as ...
User Guide
Page 87
Troubleshooting Troubleshooting Printing Will Not Start ...89 Power Cannot Be Turned On ...89 Paper Will Not Feed Even When the Power Is On ...89 An Error Occurs ...89 Points to Remember when Printer Sharing under Windows 98/Me 90 Paper Is Not Fed or Delivered Normally...91 Paper Jam ...92 Removing... Image...107 Error & Status Messages on the Control Panel ...108 Status Monitor Errors ...112 Status Monitor Does Not Open ...112 No Response from Printer...112 No Paper/Tray Not Detected (Tray 1)...112 Printing by Form Feed ...113 Canceling the Print Job...114 No Paper/Tray Not Detected (Tray...
Troubleshooting Troubleshooting Printing Will Not Start ...89 Power Cannot Be Turned On ...89 Paper Will Not Feed Even When the Power Is On ...89 An Error Occurs ...89 Points to Remember when Printer Sharing under Windows 98/Me 90 Paper Is Not Fed or Delivered Normally...91 Paper Jam ...92 Removing... Image...107 Error & Status Messages on the Control Panel ...108 Status Monitor Errors ...112 Status Monitor Does Not Open ...112 No Response from Printer...112 No Paper/Tray Not Detected (Tray 1)...112 Printing by Form Feed ...113 Canceling the Print Job...114 No Paper/Tray Not Detected (Tray...
User Guide
Page 88
Troubleshooting Canceling the Print Job...118 Paper Size Mismatch/Paper Type Mismatch (Tray 2 119 Printing by Form Feed ...119 Canceling the Print Job...120 Paper Size ... Tank Empty...129 When the Ink Collector Unit is Almost Full/Full...130 Ink Collector Unit Not Detected ...130 Out of Printable Temperature Range...131 Printer Error...131 Network Interface Board Error ...131 Adjusting the...
Troubleshooting Canceling the Print Job...118 Paper Size Mismatch/Paper Type Mismatch (Tray 2 119 Printing by Form Feed ...119 Canceling the Print Job...120 Paper Size ... Tank Empty...129 When the Ink Collector Unit is Almost Full/Full...130 Ink Collector Unit Not Detected ...130 Out of Printable Temperature Range...131 Printer Error...131 Network Interface Board Error ...131 Adjusting the...
User Guide
Page 89
... be receiving data or replenishing its ink. Do this by connecting another electronic product whose operation you try printing, change the computer or printer driver settings. See p.112 "Status Monitor Errors". An indicator is lit or blinking Only the [Power] key is displayed on the Status... programs also. 89 The [Resume] key or a cartridge replacement indicator is blinking or lit. Troubleshooting Printing Will Not Start If printing will not start , check whether the power of the printer is on or whether the power can check how to solve the problem in more detail.
... be receiving data or replenishing its ink. Do this by connecting another electronic product whose operation you try printing, change the computer or printer driver settings. See p.112 "Status Monitor Errors". An indicator is lit or blinking Only the [Power] key is displayed on the Status... programs also. 89 The [Resume] key or a cartridge replacement indicator is blinking or lit. Troubleshooting Printing Will Not Start If printing will not start , check whether the power of the printer is on or whether the power can check how to solve the problem in more detail.
User Guide
Page 90
... tab, enter the [Share Name] using less than seven letters. 2. see p.108 "Error & Status Messages on the Control Panel". Printer Server Settings On the print server, from a Windows 98/Me computer, there is not the latest one, update it with the latest version...delete [Comment]. 3. Enter the server machine name (computer name) using less than seven letters. Troubleshooting z Check the printer properties settings. On the [General] tab, delete [Comment]. Points to Remember when Printer Sharing under "Print Server Settings". 3. Try the following settings on both the print server and...
... tab, enter the [Share Name] using less than seven letters. 2. see p.108 "Error & Status Messages on the Control Panel". Printer Server Settings On the print server, from a Windows 98/Me computer, there is not the latest one, update it with the latest version...delete [Comment]. 3. Enter the server machine name (computer name) using less than seven letters. Troubleshooting z Check the printer properties settings. On the [General] tab, delete [Comment]. Points to Remember when Printer Sharing under "Print Server Settings". 3. Try the following settings on both the print server and...
User Guide
Page 91
.... See p.34 "Loading Paper". z Make sure that consume a lot of ink, we recommend singlesided printing. Multiple sheets of the printer and paper. Troubleshooting Paper Is Not Fed or Delivered Normally If the printer is curled. Adjust the paper guides and load the paper again. See p.34 "Loading Paper". Paper is operating but paper...
.... See p.34 "Loading Paper". z Make sure that consume a lot of ink, we recommend singlesided printing. Multiple sheets of the printer and paper. Troubleshooting Paper Is Not Fed or Delivered Normally If the printer is curled. Adjust the paper guides and load the paper again. See p.34 "Loading Paper". Paper is operating but paper...
User Guide
Page 92
Pull out tray 1. When a paper jam error appears in the Status monitor, remove the paper from the top of the printer. If you cannot locate jammed paper, it stops. 92 Push tray 1 gently in until it may be removed easily, you ...printer. Examine the paper carefully and remove. Remove jammed paper. If you can check the condition of paper from the location indicated. z p.22 "Detaching and Reattaching the Multi Bypass Tray (Optional)" Removing Paper Jammed in the Paper Tray (Tray 1) Follow the procedure below to remove a paper jam. Pull tray 1 completely out. Troubleshooting...
Pull out tray 1. When a paper jam error appears in the Status monitor, remove the paper from the top of the printer. If you cannot locate jammed paper, it stops. 92 Push tray 1 gently in until it may be removed easily, you ...printer. Examine the paper carefully and remove. Remove jammed paper. If you can check the condition of paper from the location indicated. z p.22 "Detaching and Reattaching the Multi Bypass Tray (Optional)" Removing Paper Jammed in the Paper Tray (Tray 1) Follow the procedure below to remove a paper jam. Pull tray 1 completely out. Troubleshooting...
User Guide
Page 93
Lower the output tray. Lift off the cover. 93 Pull tray 2 completely out. Take care not to unfold the output tray before printing. Printing starts. Blank paper may be delivered after printing resumes. z Make sure to drop it out. Hold the grip on tray 2, lift the tray slightly, and then pull it . 2. z p.99 "Removing Paper Jammed around the Guide Board" z p.91 "Paper Is Not Fed or Delivered Normally" Removing Paper Jammed in the Optional Tray (Tray 2 (Optional)) Follow the procedure below to remove paper jammed in tray 2. 1. Troubleshooting 5.
Lower the output tray. Lift off the cover. 93 Pull tray 2 completely out. Take care not to unfold the output tray before printing. Printing starts. Blank paper may be delivered after printing resumes. z Make sure to drop it out. Hold the grip on tray 2, lift the tray slightly, and then pull it . 2. z p.99 "Removing Paper Jammed around the Guide Board" z p.91 "Paper Is Not Fed or Delivered Normally" Removing Paper Jammed in the Optional Tray (Tray 2 (Optional)) Follow the procedure below to remove paper jammed in tray 2. 1. Troubleshooting 5.
User Guide
Page 94
Printing starts. Unlock the duplex unit at the back of the machine by raising the levers on its sides. Push tray 2 gently in tray 2, follow the procedure below to unfold the output tray before printing. If you cannot locate paper jammed in until it stops. Then, detach the duplex unit. 94 Re-attach the cover. 5. Blank paper may be delivered after printing resumes. Remove jammed paper. 4. Make sure to remove the paper jammed. 1. Troubleshooting 3.
Printing starts. Unlock the duplex unit at the back of the machine by raising the levers on its sides. Push tray 2 gently in tray 2, follow the procedure below to unfold the output tray before printing. If you cannot locate paper jammed in until it stops. Then, detach the duplex unit. 94 Re-attach the cover. 5. Blank paper may be delivered after printing resumes. Remove jammed paper. 4. Make sure to remove the paper jammed. 1. Troubleshooting 3.
User Guide
Page 95
z p.91 "Paper Is Not Fed or Delivered Normally" Removing Paper Jammed in the Bypass Tray (optional) Follow the procedure below to remove paper jammed in the bypass tray. 2. Remove jammed paper. Printing starts. Remove jammed paper. 95 Remove any paper in the bypass tray. 1. Blank paper may be delivered after printing resumes. Troubleshooting 2.
z p.91 "Paper Is Not Fed or Delivered Normally" Removing Paper Jammed in the Bypass Tray (optional) Follow the procedure below to remove paper jammed in the bypass tray. 2. Remove jammed paper. Printing starts. Remove jammed paper. 95 Remove any paper in the bypass tray. 1. Blank paper may be delivered after printing resumes. Troubleshooting 2.
User Guide
Page 96
Load the paper in . 3. Push the bypass tray extension in the bypass tray when cleaning finishes. Load paper in the bypass tray. 2. If it . 1. Remove any paper in the bypass tray with the side to remove it is difficult to remove jammed paper, follow the procedure below to be printed on facing up. Printing cannot start until the machine finishes cleaning its head. Detach the multi bypass tray. 96 Insert the sheet straight into the bypass tray. Troubleshooting 3.
Load the paper in . 3. Push the bypass tray extension in the bypass tray when cleaning finishes. Load paper in the bypass tray. 2. If it . 1. Remove any paper in the bypass tray with the side to remove it is difficult to remove jammed paper, follow the procedure below to be printed on facing up. Printing cannot start until the machine finishes cleaning its head. Detach the multi bypass tray. 96 Insert the sheet straight into the bypass tray. Troubleshooting 3.
User Guide
Page 97
Load paper in the bypass tray when cleaning finishes. Printing cannot start until the machine finishes cleaning its head. Pull the bypass tray extension out. 7. Load the paper in the bypass tray with the side to be printed on facing up. Reattach the multi bypass tray. 6. Insert the sheet straight into the bypass tray. 97 Troubleshooting 4. Remove the jammed paper from the rear of the printer. 5.
Load paper in the bypass tray when cleaning finishes. Printing cannot start until the machine finishes cleaning its head. Pull the bypass tray extension out. 7. Load the paper in the bypass tray with the side to be printed on facing up. Reattach the multi bypass tray. 6. Insert the sheet straight into the bypass tray. 97 Troubleshooting 4. Remove the jammed paper from the rear of the printer. 5.
User Guide
Page 98
..., turn the knob one-turn counterclockwise, and then turn it clockwise. z Turn the knob on the cord. Remove jammed paper. This will eject the paper. Troubleshooting z If you cannot remove the jammed paper using the above procedure, clear the jam from the multi bypass tray. Take care not to snag the...
..., turn the knob one-turn counterclockwise, and then turn it clockwise. z Turn the knob on the cord. Remove jammed paper. This will eject the paper. Troubleshooting z If you cannot remove the jammed paper using the above procedure, clear the jam from the multi bypass tray. Take care not to snag the...
User Guide
Page 99
Troubleshooting 3. Unlock the guide board by raising the levers on its sides. Close the top cover. z Depending on both sides toward the middle, and then open the guide board. 99 Then, detach the duplex unit. 2. Unlock the duplex unit at the back of the machine by moving the tabs on how the paper was jammed, printing may resume from the next page, not the one jammed. Removing Paper Jammed around the guide board. Printing starts. z If the multi bypass tray is attached to remove paper jammed around the Guide Board Follow the procedure below to the printer, detach it. 1.
Troubleshooting 3. Unlock the guide board by raising the levers on its sides. Close the top cover. z Depending on both sides toward the middle, and then open the guide board. 99 Then, detach the duplex unit. 2. Unlock the duplex unit at the back of the machine by moving the tabs on how the paper was jammed, printing may resume from the next page, not the one jammed. Removing Paper Jammed around the guide board. Printing starts. z If the multi bypass tray is attached to remove paper jammed around the Guide Board Follow the procedure below to the printer, detach it. 1.
User Guide
Page 100
Troubleshooting 3. Close the guide board. Turn the paper feed wheel to release paper from the roller to make it firmly closes. 100 Do not touch the feed belt. 5. Release paper from the feed belt. Insert your finger between the paper and the roller, and then remove the paper slowly. Push the PUSH area on both sides of the guide board until it removable. 4.
Troubleshooting 3. Close the guide board. Turn the paper feed wheel to release paper from the roller to make it firmly closes. 100 Do not touch the feed belt. 5. Release paper from the feed belt. Insert your finger between the paper and the roller, and then remove the paper slowly. Push the PUSH area on both sides of the guide board until it removable. 4.
User Guide
Page 101
... or Delivered Normally" z p.22 "Detaching and Reattaching the Multi Bypass Tray (Optional)" Removing Paper Jammed in the Duplex Unit Follow the procedure below to the printer, detach it. 1. z If the multi bypass tray is attached to remove paper jammed in its sides. 7. Troubleshooting 6. Reinstall the duplex unit in the duplex unit.
... or Delivered Normally" z p.22 "Detaching and Reattaching the Multi Bypass Tray (Optional)" Removing Paper Jammed in the Duplex Unit Follow the procedure below to the printer, detach it. 1. z If the multi bypass tray is attached to remove paper jammed in its sides. 7. Troubleshooting 6. Reinstall the duplex unit in the duplex unit.
User Guide
Page 102
Close the duplex unit cover. Printing starts. Printing starts. z Depending on how the paper was jammed, printing may resume from the next page, not the one jammed. z Depending on how the paper was jammed, printing may resume from the next page, not the one jammed. 102 z p.22 "Detaching and Reattaching the Multi Bypass Tray (Optional)" Removing Paper Jammed in the Output Tray Follow the procedure below to remove paper jammed in the output tray. 1. Remove jammed paper. 3. Troubleshooting 2. Remove jammed paper.
Close the duplex unit cover. Printing starts. Printing starts. z Depending on how the paper was jammed, printing may resume from the next page, not the one jammed. z Depending on how the paper was jammed, printing may resume from the next page, not the one jammed. 102 z p.22 "Detaching and Reattaching the Multi Bypass Tray (Optional)" Removing Paper Jammed in the Output Tray Follow the procedure below to remove paper jammed in the output tray. 1. Remove jammed paper. 3. Troubleshooting 2. Remove jammed paper.
User Guide
Page 103
...whether the defects in a location where it will not be clogged. tern again. for a long time? The procedure is as necessary. Has the printer not been used ? See p.78 "Nozzle Check" and p.79 "Head-cleaning". Print the nozzle check test pattern. 2. Repeat the steps of...head cleaning, and then print the nozzle check test pattern again. 3. Place the printer in the printed test pattern have gone. 4. Troubleshooting Print Results Are Not Satisfactory If there is a problem with the printer's location? Print the nozzle check test pattern and clean the print-heads as uneven...
...whether the defects in a location where it will not be clogged. tern again. for a long time? The procedure is as necessary. Has the printer not been used ? See p.78 "Nozzle Check" and p.79 "Head-cleaning". Print the nozzle check test pattern. 2. Repeat the steps of...head cleaning, and then print the nozzle check test pattern again. 3. Place the printer in the printed test pattern have gone. 4. Troubleshooting Print Results Are Not Satisfactory If there is a problem with the printer's location? Print the nozzle check test pattern and clean the print-heads as uneven...
User Guide
Page 104
... cartridge or using a certain application, or cannot print image data properly. Particularly, avoid touching glossy paper and inkjet transparency that the paper type setting of the printer driver matches the type of the paper? Troubleshooting Does the paper type setting match? Check the orientation in the correct orientation? Are you touched the printed...
... cartridge or using a certain application, or cannot print image data properly. Particularly, avoid touching glossy paper and inkjet transparency that the paper type setting of the printer driver matches the type of the paper? Troubleshooting Does the paper type setting match? Check the orientation in the correct orientation? Are you touched the printed...