User Guide
Page 7
... Handling Print Cartridges...183 Replacing an Ink Collector Unit...186 Checking the Waste Ink Level...186 Replacing an Ink Collector Unit...187 Cleaning...191 Cleaning the Power Cable Plug...191 Moving...193 Moving a Short Distance...193 Moving a Long Distance...194 Disposing...195 When Not Using for Macintosh...178 7. Troubleshooting Software Cannot Be Installed...197...
... Handling Print Cartridges...183 Replacing an Ink Collector Unit...186 Checking the Waste Ink Level...186 Replacing an Ink Collector Unit...187 Cleaning...191 Cleaning the Power Cable Plug...191 Moving...193 Moving a Short Distance...193 Moving a Long Distance...194 Disposing...195 When Not Using for Macintosh...178 7. Troubleshooting Software Cannot Be Installed...197...
User Guide
Page 203
... is complete at which point the [Power] key stops blinking and remains lit. Click the [Ports] tab, and then check the printer port. Ink begins automatically feeding into the print heads when the power of the machine is first turned on the display, resolve the problem, and then perform... and then click [Printers] in [Hardware and Sound]. • Windows XP Click [Printers and Faxes]. • Windows Server 2003/2003 R2 Point to troubleshoot Test Print problems. The power cord or USB cable or Ethernet cable is not properly set. 1. A printer error has occurred. The port connection is not...
... is complete at which point the [Power] key stops blinking and remains lit. Click the [Ports] tab, and then check the printer port. Ink begins automatically feeding into the print heads when the power of the machine is first turned on the display, resolve the problem, and then perform... and then click [Printers] in [Hardware and Sound]. • Windows XP Click [Printers and Faxes]. • Windows Server 2003/2003 R2 Point to troubleshoot Test Print problems. The power cord or USB cable or Ethernet cable is not properly set. 1. A printer error has occurred. The port connection is not...
User Guide
Page 210
... output ramp to Remove Jammed Paper". 208 Multiple sheets of paper are not adjusted correctly. See p.80 "Paper Handling Precautions", p.87 "Loading Paper". Troubleshooting Paper Is Not Fed or Delivered Normally If the machine is loaded. See p.211 "Using the [Form Feed] Key to check for jammed paper.... not feed or paper jams multiple times, check the condition of the paper tray, and then load the paper again. The paper guides of ink, we recommend single-sided printing. • Paper is not loaded correctly. Load the paper again. Remove the loaded paper and replace it on...
... output ramp to Remove Jammed Paper". 208 Multiple sheets of paper are not adjusted correctly. See p.80 "Paper Handling Precautions", p.87 "Loading Paper". Troubleshooting Paper Is Not Fed or Delivered Normally If the machine is loaded. See p.211 "Using the [Form Feed] Key to check for jammed paper.... not feed or paper jams multiple times, check the condition of the paper tray, and then load the paper again. The paper guides of ink, we recommend single-sided printing. • Paper is not loaded correctly. Load the paper again. Remove the loaded paper and replace it on...
User Guide
Page 212
... soap and water. • When removing jammed paper, make removing the stain impossible. • When removing jammed paper or replacing ink, avoid getting ink on your skin, wash the affected area thoroughly with cold water. 8. If a paper jam error message appears on your fingers. If...8226; See p.222 "Opening the Duplex Unit Cover to trap or injure your skin. Troubleshooting Paper Jam This explains how to remove a paper jam. • When removing jammed paper or replacing ink, avoid getting ink on the display or the Status Monitor, remove the paper according to the message. ...
... soap and water. • When removing jammed paper, make removing the stain impossible. • When removing jammed paper or replacing ink, avoid getting ink on your skin, wash the affected area thoroughly with cold water. 8. If a paper jam error message appears on your fingers. If...8226; See p.222 "Opening the Duplex Unit Cover to trap or injure your skin. Troubleshooting Paper Jam This explains how to remove a paper jam. • When removing jammed paper or replacing ink, avoid getting ink on the display or the Status Monitor, remove the paper according to the message. ...
User Guide
Page 218
Ink tubes 3. Remove the jammed paper through the top cover opening. Open the top cover. Press the [Form Feed] key. 3. Toothed rubber belt 2. Paper pressing board 4. CHU060 If the print head has stopped halfway, move it to either end. 216 CHU058 2. Troubleshooting 1 2 3 4 CHU097 1. 8. Feed belt 1.
Ink tubes 3. Remove the jammed paper through the top cover opening. Open the top cover. Press the [Form Feed] key. 3. Toothed rubber belt 2. Paper pressing board 4. CHU060 If the print head has stopped halfway, move it to either end. 216 CHU058 2. Troubleshooting 1 2 3 4 CHU097 1. 8. Feed belt 1.
User Guide
Page 227
...check test pattern and clean the print heads as the air in them dissolves into the ink, resulting in Step 2, perform "Head-flushing". Prints are Unsatisfactory This section explains how to troubleshoot the machine when printing is poor, check the machine and printer driver settings for 5 to... "Head-cleaning" in unclogging. 5. If the problem persists, repeat Steps 1 to 5 a few more thoroughly than Head Cleaning, consumes a lot of ink. Print the nozzle check test pattern to check whether the print head nozzles are smudged, smeared, or blotchy. By doing this, minute bubbles in the...
...check test pattern and clean the print heads as the air in them dissolves into the ink, resulting in Step 2, perform "Head-flushing". Prints are Unsatisfactory This section explains how to troubleshoot the machine when printing is poor, check the machine and printer driver settings for 5 to... "Head-cleaning" in unclogging. 5. If the problem persists, repeat Steps 1 to 5 a few more thoroughly than Head Cleaning, consumes a lot of ink. Print the nozzle check test pattern to check whether the print head nozzles are smudged, smeared, or blotchy. By doing this, minute bubbles in the...
User Guide
Page 232
View the Status Monitor to check whether an error has occurred. Checking the Consumables If you cannot find anything wrong with ink will lower the print quality and could cause a breakdown. Print cartridges should be used up before their expiry date, ...Box". Using a cartridge other than a genuine print cartridge or using a cartridge refilled with the printer or printer driver, check the consumables. 8. Troubleshooting Printing stops halfway. Cannot carry out Layout print for Applications] check box. Is a genuine print cartridge being removed from their packaging. Is an old...
View the Status Monitor to check whether an error has occurred. Checking the Consumables If you cannot find anything wrong with ink will lower the print quality and could cause a breakdown. Print cartridges should be used up before their expiry date, ...Box". Using a cartridge other than a genuine print cartridge or using a cartridge refilled with the printer or printer driver, check the consumables. 8. Troubleshooting Printing stops halfway. Cannot carry out Layout print for Applications] check box. Is a genuine print cartridge being removed from their packaging. Is an old...
User Guide
Page 236
...a different paper tray, and then print. See p.240 "No Paper/Tray Not Detected (Tray 1)". Loading Ink... / WAIT! Maintenance failed Head cleaning, head flushing, or other maintenance operations have a new print cartridge ...[Job Reset] key. "N" indicates time required for the color indicated by the icon. Low Ink The ink will soon run out of the specified size and type in a paper tray, and then...215;297) Plain Paper Tray 1 has run out of the specified size or type, and then print. Troubleshooting Load paper of paper. See p.240 "No Paper/Tray Not Detected (Tray 1)", p.240 "No Paper...
...a different paper tray, and then print. See p.240 "No Paper/Tray Not Detected (Tray 1)". Loading Ink... / WAIT! Maintenance failed Head cleaning, head flushing, or other maintenance operations have a new print cartridge ...[Job Reset] key. "N" indicates time required for the color indicated by the icon. Low Ink The ink will soon run out of the specified size and type in a paper tray, and then...215;297) Plain Paper Tray 1 has run out of the specified size or type, and then print. Troubleshooting Load paper of paper. See p.240 "No Paper/Tray Not Detected (Tray 1)", p.240 "No Paper...
User Guide
Page 238
... paper from Duplex Unit Paper has jammed in the duplex unit or rear unit of the cartridge's low ink level will flash and a message informing you have a new ink collector on the display. See p.87 "Loading Paper". Processing... Open the duplex unit cover or detach ...the duplex unit, and then remove the jammed paper. See p.242 "Cover Open" Remove Misfeed Duplex Unit / Remove Misfeed from the opening. 236 8. Troubleshooting Paper Misfeed Remove ...
... paper from Duplex Unit Paper has jammed in the duplex unit or rear unit of the cartridge's low ink level will flash and a message informing you have a new ink collector on the display. See p.87 "Loading Paper". Processing... Open the duplex unit cover or detach ...the duplex unit, and then remove the jammed paper. See p.242 "Cover Open" Remove Misfeed Duplex Unit / Remove Misfeed from the opening. 236 8. Troubleshooting Paper Misfeed Remove ...
User Guide
Page 240
...3) is set / Replace Ink Collector Unit A used print cartridge was installed. Replace the print cartridge for the color indicated by the or icon. Waiting... Wait a moment. • If this does not eliminate the problem, contact your sales or service representative. 238 Troubleshooting Close the top cover. ...Install a new ink collector unit. See p.180 "Replacing a Print Cartridge". 8. See p.186 "Replacing an...
...3) is set / Replace Ink Collector Unit A used print cartridge was installed. Replace the print cartridge for the color indicated by the or icon. Waiting... Wait a moment. • If this does not eliminate the problem, contact your sales or service representative. 238 Troubleshooting Close the top cover. ...Install a new ink collector unit. See p.180 "Replacing a Print Cartridge". 8. See p.186 "Replacing an...
User Guide
Page 248
...color, or one made up almost entirely of remaining ink shown in the cartridge replacement indicator is for reference only and may run out. • If you print an image that needs a lot of the print cartridges is closed. Troubleshooting Duplex Unit Not Detected The duplex unit is not ...attached correctly or its cover is almost empty. If you do, the ink may differ from the actual amount. Also, cartridges can become empty without a low...
...color, or one made up almost entirely of remaining ink shown in the cartridge replacement indicator is for reference only and may run out. • If you print an image that needs a lot of the print cartridges is closed. Troubleshooting Duplex Unit Not Detected The duplex unit is not ...attached correctly or its cover is almost empty. If you do, the ink may differ from the actual amount. Also, cartridges can become empty without a low...
User Guide
Page 250
CHU038 If the message reappears, contact your sales or service representative. Attach the ink collector unit by pushing it in until it clicks. Open the right front cover. Ink Collector Unit Almost Full The ink collector unit is almost full. 248 CHU034 2. 8. CHU041 3. Take care not to spill the ink. Troubleshooting Attach the ink collector unit correctly. 1. Close the right front cover.
CHU038 If the message reappears, contact your sales or service representative. Attach the ink collector unit by pushing it in until it clicks. Open the right front cover. Ink Collector Unit Almost Full The ink collector unit is almost full. 248 CHU034 2. 8. CHU041 3. Take care not to spill the ink. Troubleshooting Attach the ink collector unit correctly. 1. Close the right front cover.
User Guide
Page 252
... machine can be lower. • Even after the machine acclimates to a more than 54 %, the upper temperature limit will be used ink collector unit is between 10 and 32 °C (50 and 89.6 °F). 3. If this happens, perform the decondensation procedure. Turn...the machine is placed in a room where the temperature varies greatly, condensation may remain in an environment where a temperature range is installed. Troubleshooting Used Ink Collector Unit A used under (ambient temperature and humidity range), see p.34 "Checking the Computer and Installation Area". See p.132 "De-...
... machine can be lower. • Even after the machine acclimates to a more than 54 %, the upper temperature limit will be used ink collector unit is between 10 and 32 °C (50 and 89.6 °F). 3. If this happens, perform the decondensation procedure. Turn...the machine is placed in a room where the temperature varies greatly, condensation may remain in an environment where a temperature range is installed. Troubleshooting Used Ink Collector Unit A used under (ambient temperature and humidity range), see p.34 "Checking the Computer and Installation Area". See p.132 "De-...