Operating Instructions
Page 3
... manuals that the administrators can use . To view these manuals, a Web browser must be installed in order to view the manuals as registering fax numbers, e-mail addresses, and user codes. Important ❒ Media differ according to install the CD-ROMs provided. ❖ General Settings Guide...Address Book procedures such as PDF files. ❒ Depending on how to connect the machine. ❖ Troubleshooting Provides a guide to solving common problems, and explains how to this manual before using the machine, how to enter text, and how to manual. ❒ The printed and electronic ...
... manuals that the administrators can use . To view these manuals, a Web browser must be installed in order to view the manuals as registering fax numbers, e-mail addresses, and user codes. Important ❒ Media differ according to install the CD-ROMs provided. ❖ General Settings Guide...Address Book procedures such as PDF files. ❒ Depending on how to connect the machine. ❖ Troubleshooting Provides a guide to solving common problems, and explains how to this manual before using the machine, how to enter text, and how to manual. ❒ The printed and electronic ...
Operating Instructions
Page 3
...how to install the CD-ROMs provided. ❖ General Settings Guide Explains User Tools settings, and Address Book procedures such as registering fax numbers, e-mail addresses, and user codes. This manual provides an introduction to protect data from being tampered with the machine. It...administrators, as well as PDF files. ❒ Depending on how to connect the machine. ❖ Troubleshooting Provides a guide to solving common problems, and explains how to replace paper, toner, and other consumables. ❖ Security Reference This manual is for administrators of the machine. Also...
...how to install the CD-ROMs provided. ❖ General Settings Guide Explains User Tools settings, and Address Book procedures such as registering fax numbers, e-mail addresses, and user codes. This manual provides an introduction to protect data from being tampered with the machine. It...administrators, as well as PDF files. ❒ Depending on how to connect the machine. ❖ Troubleshooting Provides a guide to solving common problems, and explains how to replace paper, toner, and other consumables. ❖ Security Reference This manual is for administrators of the machine. Also...
Operating Instructions
Page 5
...OF CONTENTS Manuals for This Machine i How to Read This Manual 1 Symbols ...1 Name of Power Failure 35 When an Error Occurs Using Internet Fax 36 Error Mail Notification 36 Error Report (E-Mail 36 Server-Generated Error E-mail 36 4. Troubleshooting When Using the Printer Function When a Message Is ... When a Message Is Displayed 39 Status Messages...39 Alert Messages ...40 Printing the Error Log 42 When You Cannot Print 43 Other Printing Problems 46 iii When the Machine Does Not Operate As Wanted Indicators ...3 Panel Tone...4 When the Function Status Indicator Lights Up in Red 5...
...OF CONTENTS Manuals for This Machine i How to Read This Manual 1 Symbols ...1 Name of Power Failure 35 When an Error Occurs Using Internet Fax 36 Error Mail Notification 36 Error Report (E-Mail 36 Server-Generated Error E-mail 36 4. Troubleshooting When Using the Printer Function When a Message Is ... When a Message Is Displayed 39 Status Messages...39 Alert Messages ...40 Printing the Error Log 42 When You Cannot Print 43 Other Printing Problems 46 iii When the Machine Does Not Operate As Wanted Indicators ...3 Panel Tone...4 When the Function Status Indicator Lights Up in Red 5...
Operating Instructions
Page 25
3. ARK004S B Select [Fax Features] using {U} or {T}, and then press the {OK} key. 19 You can change the volume of and possible solutions for facsimile function problems. Adjusting the Volume The following sounds that the machine makes. ❖ On Hook Mode Heard when the {On Hook Dial} key is pressed. ❖ At ...
3. ARK004S B Select [Fax Features] using {U} or {T}, and then press the {OK} key. 19 You can change the volume of and possible solutions for facsimile function problems. Adjusting the Volume The following sounds that the machine makes. ❖ On Hook Mode Heard when the {On Hook Dial} key is pressed. ❖ At ...
Operating Instructions
Page 28
...in the display and contact your service representa- Stop scan- Updating the settings... Wait with the fax. or sender's name later. Do not switch off the power while this message is a problem with the main power switch on the exposure glass or ARDF again. If other function. cancelled.... in use by another function. Memory is full. The memory is full. If you can be a problem with the ma- The machine is displayed. 22 Before sending the fax, cancel the nal under the other messages appear, follow their instructions. To do this message is scanning an...
...in the display and contact your service representa- Stop scan- Updating the settings... Wait with the fax. or sender's name later. Do not switch off the power while this message is a problem with the main power switch on the exposure glass or ARDF again. If other function. cancelled.... in use by another function. Memory is full. The memory is full. If you can be a problem with the ma- The machine is displayed. 22 Before sending the fax, cancel the nal under the other messages appear, follow their instructions. To do this message is scanning an...
Operating Instructions
Page 35
...setting is set the maximum e-mail size to [Off], or set by the Contact the administrator. correct. ❖ Transmission Problem Cause Solution Document appears The original was placed upside Place it is being sent or it correctly. See "Placing blank at ...", Facsimile Reference. The size of and possible solutions for transmission and reception-related problems. ❖ Transmission/Reception Problem Cause Solution Both transmission and The modular cable may be disreception are impossible. LAN-Fax Driver does A high security level is in standby. Press the {Clear/Stop}...
...setting is set the maximum e-mail size to [Off], or set by the Contact the administrator. correct. ❖ Transmission Problem Cause Solution Document appears The original was placed upside Place it is being sent or it correctly. See "Placing blank at ...", Facsimile Reference. The size of and possible solutions for transmission and reception-related problems. ❖ Transmission/Reception Problem Cause Solution Both transmission and The modular cable may be disreception are impossible. LAN-Fax Driver does A high security level is in standby. Press the {Clear/Stop}...
Operating Instructions
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.... It is possible only during communication. received fax documents. transmission is canceled but an error message does not appear. See "Registering Names to a Group", General Settings Guide. ❖ Reception Problem Cause Solution The machine failed to print When ... TX Result, routing email received via SMTP. correct. book. correct. 30 Troubleshooting When Using the Facsimile Function Problem Cause Solution Cannot cancel Internet Fax transmission. Press the {Clear/Stop} key. See "Canceling a Transmission", Facsimile Reference. Check if 3 following...
.... It is possible only during communication. received fax documents. transmission is canceled but an error message does not appear. See "Registering Names to a Group", General Settings Guide. ❖ Reception Problem Cause Solution The machine failed to print When ... TX Result, routing email received via SMTP. correct. book. correct. 30 Troubleshooting When Using the Facsimile Function Problem Cause Solution Cannot cancel Internet Fax transmission. Press the {Clear/Stop} key. See "Canceling a Transmission", Facsimile Reference. Check if 3 following...
Operating Instructions
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... an appropriate location. Printed images contain The paper is too thin. Replace it if wrinkled or damaged. When You Cannot Send or Receive Fax Messages As Wanted ❖ Printing Problem Cause Solution Print is used. See p.70 "Changing the Paper Size". Use recommended paper. See "Copy Paper", About This Machine. Copy paper...
... an appropriate location. Printed images contain The paper is too thin. Replace it if wrinkled or damaged. When You Cannot Send or Receive Fax Messages As Wanted ❖ Printing Problem Cause Solution Print is used. See p.70 "Changing the Paper Size". Use recommended paper. See "Copy Paper", About This Machine. Copy paper...
Operating Instructions
Page 38
...mended by the supplier or refill- See "Image Density (Con- • The original of Reference. Troubleshooting When Using the Facsimile Function Problem Cause Solution The image is damp. are spotty. the page appear. dirty. When using SmartDeviceMonitor for example: a-z, 0- 9). 32 Only ...use recommended paper. Received image is too thin. fax was printed on paper that has been stored in some languages, the programmed destination may not be fully reproduced. When the D ...
...mended by the supplier or refill- See "Image Density (Con- • The original of Reference. Troubleshooting When Using the Facsimile Function Problem Cause Solution The image is damp. are spotty. the page appear. dirty. When using SmartDeviceMonitor for example: a-z, 0- 9). 32 Only ...use recommended paper. Received image is too thin. fax was printed on paper that has been stored in some languages, the programmed destination may not be fully reproduced. When the D ...
Operating Instructions
Page 39
.... If stored through Memory, Mem- the documents. memory capacity. When You Cannot Send or Receive Fax Messages As Wanted ❖ Others Problem Cause Solution All fax documents All fax documents are not available: Forwarding, routing email received via SMTP. when the machine is made unavailable Contact...been lost stored in memory have memory if the machine remains for problems related to send the scanned data? Solution If you want to full memory. If fax documents received through Memory fax documents stored for approximately 12 Report is full. The memory is ...
.... If stored through Memory, Mem- the documents. memory capacity. When You Cannot Send or Receive Fax Messages As Wanted ❖ Others Problem Cause Solution All fax documents All fax documents are not available: Forwarding, routing email received via SMTP. when the machine is made unavailable Contact...been lost stored in memory have memory if the machine remains for problems related to send the scanned data? Solution If you want to full memory. If fax documents received through Memory fax documents stored for approximately 12 Report is full. The memory is ...
Operating Instructions
Page 43
...Settings], and then click [Printers]. Troubleshooting When Using the Printer Function This chapter describes likely causes of and possible solutions for printer function problems. When a Message Is Displayed during Installation of the Printer Driver This section describes what to quit. B Double-click the Add Printer icon... 95/98/Me, Windows 2000 or Windows NT 4.0. Install the printer driver using Auto Run. A On the [Start] menu, click [Printers and Faxes]. B Click [Add a printer]. If the printer driver is on a CD-ROM, the location of the RPCS printer driver is \DRIVERS\RPCS\WIN2K_XP...
...Settings], and then click [Printers]. Troubleshooting When Using the Printer Function This chapter describes likely causes of and possible solutions for printer function problems. When a Message Is Displayed during Installation of the Printer Driver This section describes what to quit. B Double-click the Add Printer icon... 95/98/Me, Windows 2000 or Windows NT 4.0. Install the printer driver using Auto Run. A On the [Start] menu, click [Printers and Faxes]. B Click [Add a printer]. If the printer driver is on a CD-ROM, the location of the RPCS printer driver is \DRIVERS\RPCS\WIN2K_XP...