User Guide
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.... Before You Begin Lists the items needed to install your SURFboard cable modem and describes Precautions, Signing Up for cabling and configuring your SURFboard cable modem and the controls on page v): Introduction Introduces your SURFboard cable modem, including Setting Up a USB Driver. Troubleshooting Provides suggestions to common questions about the SURFboard cable modem. Installation and Configuration Overview Provides an overview and links for...
.... Before You Begin Lists the items needed to install your SURFboard cable modem and describes Precautions, Signing Up for cabling and configuring your SURFboard cable modem and the controls on page v): Introduction Introduces your SURFboard cable modem, including Setting Up a USB Driver. Troubleshooting Provides suggestions to common questions about the SURFboard cable modem. Installation and Configuration Overview Provides an overview and links for...
User Guide
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...NOT OPEN THE UNIT. This product was qualified under test conditions that included the use cleaning fluid or similar chemicals. Installation of the cable modem. Caution: Changes Or Modifications Not Expressly Approved By The Party Responsible For Compliance Could Void The User's Authority To Operate The Equipment...do not block the ventilation holes on the unit or use this device is to remove dust. X Home Print Exit ii SB5100 Series Cable Modem User Guide Do not spray cleaners directly on the sides of this product must use forced air to avoid damaging the equipment by...
...NOT OPEN THE UNIT. This product was qualified under test conditions that included the use cleaning fluid or similar chemicals. Installation of the cable modem. Caution: Changes Or Modifications Not Expressly Approved By The Party Responsible For Compliance Could Void The User's Authority To Operate The Equipment...do not block the ventilation holes on the unit or use this device is to remove dust. X Home Print Exit ii SB5100 Series Cable Modem User Guide Do not spray cleaners directly on the sides of this product must use forced air to avoid damaging the equipment by...
User Guide
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... try to correct the interference by one or more of the following two conditions: (1) This device may cause undesired operation. X Home Print Exit iii SB5100 Series Cable Modem User Guide This device complies with part 15 of the Canadian Interference Causing Equipment Regulations. If this device must accept any interference received, including interference...
... try to correct the interference by one or more of the following two conditions: (1) This device may cause undesired operation. X Home Print Exit iii SB5100 Series Cable Modem User Guide This device complies with part 15 of the Canadian Interference Causing Equipment Regulations. If this device must accept any interference received, including interference...
User Guide
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... , the implied warranties of merchantability and fitness for a particular purpose. X Home Print Exit iv SB5100 Series Cable Modem User Guide Microsoft, Windows, and Windows Me are the property of their respective owners. © Motorola, Inc. 2003. This product is provided with this product, please ask your service provider or point-of-purchase representative, as...
... , the implied warranties of merchantability and fitness for a particular purpose. X Home Print Exit iv SB5100 Series Cable Modem User Guide Microsoft, Windows, and Windows Me are the property of their respective owners. © Motorola, Inc. 2003. This product is provided with this product, please ask your service provider or point-of-purchase representative, as...
User Guide
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... ...1 Top and Front Panel ...2 Rear Panel ...3 Before You Begin ...4 Precautions ...5 Signing Up for Service ...6 Computer System Requirements ...7 Ethernet Card ...7 USB Connection ...7 Installation and Configuration Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 12 Setting Up a USB Driver in Windows 2000... Configuring TCP/IP ...22 Configuring TCP/IP in Windows 95, 98, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 X Home Print Exit v SB5100 Series Cable Modem User Guide
... ...1 Top and Front Panel ...2 Rear Panel ...3 Before You Begin ...4 Precautions ...5 Signing Up for Service ...6 Computer System Requirements ...7 Ethernet Card ...7 USB Connection ...7 Installation and Configuration Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 12 Setting Up a USB Driver in Windows 2000... Configuring TCP/IP ...22 Configuring TCP/IP in Windows 95, 98, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 X Home Print Exit v SB5100 Series Cable Modem User Guide
User Guide
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... ...36 Verifying the IP Address in Windows 95, 98, or Windows Me 37 Verifying the IP Address in Windows 2000 or Windows XP 38 Renewing your IP Address ...39 Cabling for Multiple Users ...40 Ethernet and USB ...40 Ethernet ...41 Troubleshooting ...42 Front-Panel Lights and Error Conditions 44 Removing the USB... 49 Removing the USB Driver from Windows XP 54 Contact Us ...61 Frequently Asked Questions ...62 Glossary ...64 Software License ...66 X Home Print Exit vi SB5100 Series Cable Modem User Guide
... ...36 Verifying the IP Address in Windows 95, 98, or Windows Me 37 Verifying the IP Address in Windows 2000 or Windows XP 38 Renewing your IP Address ...39 Cabling for Multiple Users ...40 Ethernet and USB ...40 Ethernet ...41 Troubleshooting ...42 Front-Panel Lights and Error Conditions 44 Removing the USB... 49 Removing the USB Driver from Windows XP 54 Contact Us ...61 Frequently Asked Questions ...62 Glossary ...64 Software License ...66 X Home Print Exit vi SB5100 Series Cable Modem User Guide
User Guide
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... to the USB port on page 40 X Home Print Exit 1 SB5100 Series Cable Modem User Guide It provides high-speed access to the Internet. Your cable modem is always online. Your cable modem is up to a single SURFboard cable modem using an Ethernet hub, as shown in your browser and surf! ...the Ethernet port • Up to 32 computers to 100 times faster than traditional dial-up or ISDN modems. Unlike a dial-up modems or ISDN, you have a new Motorola® SURFboard® cable modem. Just open your home or business to the Internet and other factors can connect: • A ...
... to the USB port on page 40 X Home Print Exit 1 SB5100 Series Cable Modem User Guide It provides high-speed access to the Internet. Your cable modem is always online. Your cable modem is up to a single SURFboard cable modem using an Ethernet hub, as shown in your browser and surf! ...the Ethernet port • Up to 32 computers to 100 times faster than traditional dial-up or ISDN modems. Unlike a dial-up modems or ISDN, you have a new Motorola® SURFboard® cable modem. Just open your home or business to the Internet and other factors can connect: • A ...
User Guide
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... 5 Online 6 PC/Activity 7 Standby Flashing Startup diagnostics in this light is transferring data. 2 SB5100 Series Cable Modem User Guide Internet service is connected to suspend your cable modem may be different than in the illustrations and screen images in progress Scanning for a receive (downstream)...the USB or Ethernet connectors on the back panel. If this guide. 1 2 S R POWER E CEIV SEND ONLINE /ACTIVI T ANDB SB5100 SURFboar d® Cable Modem Y TY E 3 4 5 6 7 PC X Home Print Exit Top and Front Panel For added security, you press the Standby button...
... 5 Online 6 PC/Activity 7 Standby Flashing Startup diagnostics in this light is transferring data. 2 SB5100 Series Cable Modem User Guide Internet service is connected to suspend your cable modem may be different than in the illustrations and screen images in progress Scanning for a receive (downstream)...the USB or Ethernet connectors on the back panel. If this guide. 1 2 S R POWER E CEIV SEND ONLINE /ACTIVI T ANDB SB5100 SURFboar d® Cable Modem Y TY E 3 4 5 6 7 PC X Home Print Exit Top and Front Panel For added security, you press the Standby button...
User Guide
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...USB CPE MAC ID: ABDCEF0 12345 4 +12VDC X Home Print Exit 3 SB5100 Series Cable Modem User Guide Key Item Description 1 ETHERNET The Ethernet port provides a connection to Ethernet equipped computers using a cable terminated with an RJ-45 connector. 2 USB The USB port provides a ...connection to USB equipped computers. 3 CABLE The CABLE port provides a connection to the coaxial cable (coax) outlet. 4 +12VDC This connector provides power to the cable modem. C AB LE E THERNET USB Introduction Before You Begin 1 2 3 Installation ...
...USB CPE MAC ID: ABDCEF0 12345 4 +12VDC X Home Print Exit 3 SB5100 Series Cable Modem User Guide Key Item Description 1 ETHERNET The Ethernet port provides a connection to Ethernet equipped computers using a cable terminated with an RJ-45 connector. 2 USB The USB port provides a ...connection to USB equipped computers. 3 CABLE The CABLE port provides a connection to the coaxial cable (coax) outlet. 4 +12VDC This connector provides power to the cable modem. C AB LE E THERNET USB Introduction Before You Begin 1 2 3 Installation ...
User Guide
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... 4 SB5100 Series Cable Modem User Guide The coaxial cable and RF splitter are available at consumer electronic stores. If a TV is connected to the cable outlet, you received the following items with F-type connectors to connect your cable modem to connect both the TV and the cable modem. Introduction...Before you begin the installation, check that you may need 75-ohm coaxial cable with your SURFboard cable modem: Item Power adapter 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to a power adapter to connect to the AC electrical outlet Connects to ...
... 4 SB5100 Series Cable Modem User Guide The coaxial cable and RF splitter are available at consumer electronic stores. If a TV is connected to the cable outlet, you received the following items with F-type connectors to connect your cable modem to connect both the TV and the cable modem. Introduction...Before you begin the installation, check that you may need 75-ohm coaxial cable with your SURFboard cable modem: Item Power adapter 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to a power adapter to connect to the AC electrical outlet Connects to ...
User Guide
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... Print Exit 5 SB5100 Series Cable Modem User Guide Never use forced air to the grounded cable TV wall outlet. • Before you connect or disconnect the USB or Ethernet cable, always touch the coaxial cable connector on its sides. Do not open the cable modem. Before you connect or disconnect the USB or Ethernet cable from your cable modem or PC...
... Print Exit 5 SB5100 Series Cable Modem User Guide Never use forced air to the grounded cable TV wall outlet. • Before you connect or disconnect the USB or Ethernet cable, always touch the coaxial cable connector on its sides. Do not open the cable modem. Before you connect or disconnect the USB or Ethernet cable from your cable modem or PC...
User Guide
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... provider to provide the MAC address printed on the bar code label marked CM HFC MAC ID on the bottom of the cable modem. You can I begin to use my cable modem? • Are there any files I need to download after I am connected? • Do I need to access the ...Internet and other online services. To activate your service, call your cable service provider the following questions: • Do you need a user name or password to access the Internet or use e-mail? X Home Print Exit 6 SB5100 Series Cable Modem User Guide
... provider to provide the MAC address printed on the bar code label marked CM HFC MAC ID on the bottom of the cable modem. You can I begin to use my cable modem? • Are there any files I need to download after I am connected? • Do I need to access the ...Internet and other online services. To activate your service, call your cable service provider the following questions: • Do you need a user name or password to access the Internet or use e-mail? X Home Print Exit 6 SB5100 Series Cable Modem User Guide
User Guide
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...can upgrade your system configuration. X Home Print Exit 7 SB5100 Series Cable Modem User Guide For Microsoft Windows computers, the Installation Assistant application automatically checks your USB drivers from the Main Menu on the SURFboard Cable Modem CD-ROM. You can use any web browser such as ...Microsoft® Internet Explorer or Netscape Navigator® with your Ethernet card. You can start the Installation Assistant from our Downloads page http://broadband.motorola.com/noflash/...
...can upgrade your system configuration. X Home Print Exit 7 SB5100 Series Cable Modem User Guide For Microsoft Windows computers, the Installation Assistant application automatically checks your USB drivers from the Main Menu on the SURFboard Cable Modem CD-ROM. You can use any web browser such as ...Microsoft® Internet Explorer or Netscape Navigator® with your Ethernet card. You can start the Installation Assistant from our Downloads page http://broadband.motorola.com/noflash/...
User Guide
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... Menu on page 22 • Your Macintosh or UNIX user manual X Home Print Exit 8 SB5100 Series Cable Modem User Guide In most cases, the Installation Assistant automatically configures your computer following one of : • "Configuring TCP/IP" on the SURFboard Cable Modem CD-ROM. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License To connect...
... Menu on page 22 • Your Macintosh or UNIX user manual X Home Print Exit 8 SB5100 Series Cable Modem User Guide In most cases, the Installation Assistant automatically configures your computer following one of : • "Configuring TCP/IP" on the SURFboard Cable Modem CD-ROM. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License To connect...
User Guide
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... power cord into your computer is on and the cable modem is complete. This turns the SURFboard cable modem on the cable modem. Cabling and Startup for a Single User Allow 5 to 30 minutes to power up the first time because the SURFboard cable modem must find and lock on the appropriate channels for ...the send (upstream) channel and changes to solid green when the download is unplugged. 2 Connect one end of the coaxial cable to the wall outlet first. X Home Print Exit 9 SB5100 Series Cable Modem User ...
... power cord into your computer is on and the cable modem is complete. This turns the SURFboard cable modem on the cable modem. Cabling and Startup for a Single User Allow 5 to 30 minutes to power up the first time because the SURFboard cable modem must find and lock on the appropriate channels for ...the send (upstream) channel and changes to solid green when the download is unplugged. 2 Connect one end of the coaxial cable to the wall outlet first. X Home Print Exit 9 SB5100 Series Cable Modem User ...
User Guide
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... a USB Driver" on your computer. Computer SURFboard cable modem X Home Print Exit 10 SB5100 Series Cable Modem User Guide Ethernet: Connect the provided straight-through Ethernet cable to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your computer to the Ethernet connector on the cable modem. Connect to either Ethernet or USB 6 Connect...
... a USB Driver" on your computer. Computer SURFboard cable modem X Home Print Exit 10 SB5100 Series Cable Modem User Guide Ethernet: Connect the provided straight-through Ethernet cable to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your computer to the Ethernet connector on the cable modem. Connect to either Ethernet or USB 6 Connect...
User Guide
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The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. X Home Print Exit 11 SB5100 Series Cable Modem User Guide Perform the appropriate procedure for your CD-ROM drive before you plug in Windows XP" on page 21 When you finish ... USB driver, you can continue with "Configuring TCP/IP" on page 22. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: • "Setting Up a USB Driver in Windows 98" on page 12 • "Setting Up a...
The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. X Home Print Exit 11 SB5100 Series Cable Modem User Guide Perform the appropriate procedure for your CD-ROM drive before you plug in Windows XP" on page 21 When you finish ... USB driver, you can continue with "Configuring TCP/IP" on page 22. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: • "Setting Up a USB Driver in Windows 98" on page 12 • "Setting Up a...
User Guide
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This CD contains the USB drivers and must be inserted and read by the PC before you connect the cable modem to the PC. X Home Print Exit 12 SB5100 Series Cable Modem User Guide A few seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed. 1 ... best driver for your device" is inserted in your CD-ROM drive before you plug in the USB cable. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Be sure the SURFboard Cable Modem CD-ROM is selected. 3 Click Next.
This CD contains the USB drivers and must be inserted and read by the PC before you connect the cable modem to the PC. X Home Print Exit 12 SB5100 Series Cable Modem User Guide A few seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed. 1 ... best driver for your device" is inserted in your CD-ROM drive before you plug in the USB cable. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Be sure the SURFboard Cable Modem CD-ROM is selected. 3 Click Next.
User Guide
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... driver file from the CD-ROM. To load the driver successfully, you may need to click Browse to step 8. X Home Print Exit 13 SB5100 Series Cable Modem User Guide For the SB5100, select the NetMotCM.sys file. If your CD-ROM drive. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB...
... driver file from the CD-ROM. To load the driver successfully, you may need to click Browse to step 8. X Home Print Exit 13 SB5100 Series Cable Modem User Guide For the SB5100, select the NetMotCM.sys file. If your CD-ROM drive. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB...
User Guide
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If this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is displayed, Windows 98 system files are needed to complete the installation. If you still cannot find the correct driver file, click Cancel ... 45. To install the files, insert your SURFboard cable modem model number may be different than in the images in this procedure. 9 After the window at bottom left is displayed, click Next. X Home Print Exit Although your Windows 98 CD-ROM is the same. 14 SB5100 Series Cable Modem User Guide If a window with the message...
If this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is displayed, Windows 98 system files are needed to complete the installation. If you still cannot find the correct driver file, click Cancel ... 45. To install the files, insert your SURFboard cable modem model number may be different than in the images in this procedure. 9 After the window at bottom left is displayed, click Next. X Home Print Exit Although your Windows 98 CD-ROM is the same. 14 SB5100 Series Cable Modem User Guide If a window with the message...