User Guide
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... Requirements. Troubleshooting Provides suggestions to common questions about the SURFboard cable modem. Before You Begin Lists the items needed to install your SURFboard cable modem, including Setting Up a USB Driver. Frequently Asked Questions Provides answers to fix common problems. Contact Us Provides contact information. Next page SURFboard R Cable Modem SB510T0itlSe eries Cable Modem User Guide Click your selection (there is a complete...
... Requirements. Troubleshooting Provides suggestions to common questions about the SURFboard cable modem. Before You Begin Lists the items needed to install your SURFboard cable modem, including Setting Up a USB Driver. Frequently Asked Questions Provides answers to fix common problems. Contact Us Provides contact information. Next page SURFboard R Cable Modem SB510T0itlSe eries Cable Modem User Guide Click your selection (there is a complete...
User Guide
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.... Use only a main line cord that complies with regulations, the user must be used for connections to remove dust. Wipe the cable modem with national wiring codes. CAUTION: DO NOT OPEN THE UNIT. Installation of use. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL. To ... or use of the cable modem. Never use this device is connected. It is to which this cable and install it properly. Do not spray cleaners directly on the sides of the supplied cable between system components. X Home Print Exit ii SB5100 Series Cable Modem User Guide TO PREVENT ...
.... Use only a main line cord that complies with regulations, the user must be used for connections to remove dust. Wipe the cable modem with national wiring codes. CAUTION: DO NOT OPEN THE UNIT. Installation of use. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL. To ... or use of the cable modem. Never use this device is connected. It is to which this cable and install it properly. Do not spray cleaners directly on the sides of the supplied cable between system components. X Home Print Exit ii SB5100 Series Cable Modem User Guide TO PREVENT ...
User Guide
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... limits for help. Rules. Note: This equipment has been tested and found to comply with the instructions, may cause undesired operation. X Home Print Exit iii SB5100 Series Cable Modem User Guide
... limits for help. Rules. Note: This equipment has been tested and found to comply with the instructions, may cause undesired operation. X Home Print Exit iii SB5100 Series Cable Modem User Guide
User Guide
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... or change. Macintosh is a registered trademark of Netscape Communications Corporation. X Home Print Exit iv SB5100 Series Cable Modem User Guide Motorola may be reproduced in content from Motorola, Inc. Microsoft Windows screen shots are registered in the US Patent & Trademark Office. UNIX is...a registered trademark of Apple Computer, Inc. Microsoft, Windows, and Windows Me are the property of their respective owners. © Motorola, Inc. 2003. This product is provided with this product, please ask your service provider or point-of-purchase representative, as translation...
... or change. Macintosh is a registered trademark of Netscape Communications Corporation. X Home Print Exit iv SB5100 Series Cable Modem User Guide Motorola may be reproduced in content from Motorola, Inc. Microsoft Windows screen shots are registered in the US Patent & Trademark Office. UNIX is...a registered trademark of Apple Computer, Inc. Microsoft, Windows, and Windows Me are the property of their respective owners. © Motorola, Inc. 2003. This product is provided with this product, please ask your service provider or point-of-purchase representative, as translation...
User Guide
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... ...1 Top and Front Panel ...2 Rear Panel ...3 Before You Begin ...4 Precautions ...5 Signing Up for Service ...6 Computer System Requirements ...7 Ethernet Card ...7 USB Connection ...7 Installation and Configuration Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 12 Setting Up a USB Driver in Windows 2000... Configuring TCP/IP ...22 Configuring TCP/IP in Windows 95, 98, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 X Home Print Exit v SB5100 Series Cable Modem User Guide
... ...1 Top and Front Panel ...2 Rear Panel ...3 Before You Begin ...4 Precautions ...5 Signing Up for Service ...6 Computer System Requirements ...7 Ethernet Card ...7 USB Connection ...7 Installation and Configuration Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 12 Setting Up a USB Driver in Windows 2000... Configuring TCP/IP ...22 Configuring TCP/IP in Windows 95, 98, or Windows Me 23 Configuring TCP/IP in Windows 2000 26 X Home Print Exit v SB5100 Series Cable Modem User Guide
User Guide
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... ...36 Verifying the IP Address in Windows 95, 98, or Windows Me 37 Verifying the IP Address in Windows 2000 or Windows XP 38 Renewing your IP Address ...39 Cabling for Multiple Users ...40 Ethernet and USB ...40 Ethernet ...41 Troubleshooting ...42 Front-Panel Lights and Error Conditions 44 Removing the USB... 49 Removing the USB Driver from Windows XP 54 Contact Us ...61 Frequently Asked Questions ...62 Glossary ...64 Software License ...66 X Home Print Exit vi SB5100 Series Cable Modem User Guide
... ...36 Verifying the IP Address in Windows 95, 98, or Windows Me 37 Verifying the IP Address in Windows 2000 or Windows XP 38 Renewing your IP Address ...39 Cabling for Multiple Users ...40 Ethernet and USB ...40 Ethernet ...41 Troubleshooting ...42 Front-Panel Lights and Error Conditions 44 Removing the USB... 49 Removing the USB Driver from Windows XP 54 Contact Us ...61 Frequently Asked Questions ...62 Glossary ...64 Software License ...66 X Home Print Exit vi SB5100 Series Cable Modem User Guide
User Guide
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... other online services. Better! Your cable modem is up to 100 times faster than traditional dial-up or ISDN modems. Unlike a dial-up modems or ISDN, you have a new Motorola® SURFboard® cable modem. You can use the Installation Assistant on the SURFboard Cable Modem CD-ROM. one to the USB... Up to 32 computers to a single SURFboard cable modem using an Ethernet hub, as shown in your high-speed, upgradeable cable modem to the USB port on page 40 X Home Print Exit 1 SB5100 Series Cable Modem User Guide For easiest set-up modem. It provides high-speed access to the...
... other online services. Better! Your cable modem is up to 100 times faster than traditional dial-up or ISDN modems. Unlike a dial-up modems or ISDN, you have a new Motorola® SURFboard® cable modem. You can use the Installation Assistant on the SURFboard Cable Modem CD-ROM. one to the USB... Up to 32 computers to a single SURFboard cable modem using an Ethernet hub, as shown in your high-speed, upgradeable cable modem to the USB port on page 40 X Home Print Exit 1 SB5100 Series Cable Modem User Guide For easiest set-up modem. It provides high-speed access to the...
User Guide
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All other lights are on and the PC/Activity light flashes when the cable modem is transferring data. 2 SB5100 Series Cable Modem User Guide The lights provide information about power, communications, and errors: Key Light 2 Power 3 Receive 4 Send 5 Online 6 PC/...such as a computer or hub, is connected to suspend your Internet connection. If this guide. 1 2 S R POWER E CEIV SEND ONLINE /ACTIVI T ANDB SB5100 SURFboar d® Cable Modem Y TY E 3 4 5 6 7 PC X Home Print Exit Top and Front Panel For added security, you press the Standby button again. No data is ...
All other lights are on and the PC/Activity light flashes when the cable modem is transferring data. 2 SB5100 Series Cable Modem User Guide The lights provide information about power, communications, and errors: Key Light 2 Power 3 Receive 4 Send 5 Online 6 PC/...such as a computer or hub, is connected to suspend your Internet connection. If this guide. 1 2 S R POWER E CEIV SEND ONLINE /ACTIVI T ANDB SB5100 SURFboar d® Cable Modem Y TY E 3 4 5 6 7 PC X Home Print Exit Top and Front Panel For added security, you press the Standby button again. No data is ...
User Guide
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... RJ-45 connector. 2 USB The USB port provides a connection to USB equipped computers. 3 CABLE The CABLE port provides a connection to the coaxial cable (coax) outlet. 4 +12VDC This connector provides power to the cable modem. CUSTOMER S/N:BCDFGHJKLMNP S/ N: PPPPMMYJJJSSSSSCAABBCCCC HFC MAC ID:ABCDEF012 345 USB CPE MAC ID: ABDCEF0 12345 4 +12VDC X Home Print Exit 3 SB5100 Series Cable Modem User Guide
... RJ-45 connector. 2 USB The USB port provides a connection to USB equipped computers. 3 CABLE The CABLE port provides a connection to the coaxial cable (coax) outlet. 4 +12VDC This connector provides power to the cable modem. CUSTOMER S/N:BCDFGHJKLMNP S/ N: PPPPMMYJJJSSSSSCAABBCCCC HFC MAC ID:ABCDEF012 345 USB CPE MAC ID: ABDCEF0 12345 4 +12VDC X Home Print Exit 3 SB5100 Series Cable Modem User Guide
User Guide
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... begin the installation, check that you may need 75-ohm coaxial cable with F-type connectors to connect your SURFboard cable modem: Item Power adapter 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to a power adapter to connect to the AC electrical outlet Connects...port SURFboard Cable Modem CD-ROM Contains the User Guide and USB drivers You will need a 5-900 MHz RF splitter and a total of three coaxial cables to the nearest cable outlet. X Home Print Exit 4 SB5100 Series Cable Modem User Guide If a TV is connected to the cable outlet,...
... begin the installation, check that you may need 75-ohm coaxial cable with F-type connectors to connect your SURFboard cable modem: Item Power adapter 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to a power adapter to connect to the AC electrical outlet Connects...port SURFboard Cable Modem CD-ROM Contains the User Guide and USB drivers You will need a 5-900 MHz RF splitter and a total of three coaxial cables to the nearest cable outlet. X Home Print Exit 4 SB5100 Series Cable Modem User Guide If a TV is connected to the cable outlet,...
User Guide
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... until there is no risk of thunderstorm or lightning activity in the area. X Home Print Exit 5 SB5100 Series Cable Modem User Guide Before you connect or disconnect the USB or Ethernet cable from your cable modem or PC with a clean, dry cloth. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License C ABLE ETHERNET USB C USTOMER...
... until there is no risk of thunderstorm or lightning activity in the area. X Home Print Exit 5 SB5100 Series Cable Modem User Guide Before you connect or disconnect the USB or Ethernet cable from your cable modem or PC with a clean, dry cloth. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License C ABLE ETHERNET USB C USTOMER...
User Guide
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...? • When can record it here: 00 You should ask your local cable service provider. You can I begin to use e-mail? X Home Print Exit 6 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Signing Up... for Service You must sign up with a cable service provider to provide the MAC address printed on the...
...? • When can record it here: 00 You should ask your local cable service provider. You can I begin to use e-mail? X Home Print Exit 6 SB5100 Series Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Signing Up... for Service You must sign up with a cable service provider to provide the MAC address printed on the...
User Guide
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..., Windows® 2000, Windows Me®, or Windows XP™ that is supplied on the SURFboard Cable Modem CD-ROM. You can use any web browser such as Microsoft® Internet Explorer or Netscape Navigator...motorola.com/noflash/usb_drivers.asp. X Home Print Exit 7 SB5100 Series Cable Modem User Guide For Microsoft Windows computers, the Installation Assistant application automatically checks your Ethernet card. If you install the cable modem. If it must use the USB connection with your SURFboard cable modem. Computer System Requirements Your SURFboard cable modem...
..., Windows® 2000, Windows Me®, or Windows XP™ that is supplied on the SURFboard Cable Modem CD-ROM. You can use any web browser such as Microsoft® Internet Explorer or Netscape Navigator...motorola.com/noflash/usb_drivers.asp. X Home Print Exit 7 SB5100 Series Cable Modem User Guide For Microsoft Windows computers, the Installation Assistant application automatically checks your Ethernet card. If you install the cable modem. If it must use the USB connection with your SURFboard cable modem. Computer System Requirements Your SURFboard cable modem...
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... the Installation Assistant from the Main Menu on the SURFboard Cable Modem CD-ROM. Ethernet users can skip this step. 3 Configure TCP/IP and verify the IP address for Multiple Users" on page 22 • Your Macintosh or UNIX user manual X Home Print Exit 8 SB5100 Series Cable Modem User Guide You can use the Installation Assistant.
... the Installation Assistant from the Main Menu on the SURFboard Cable Modem CD-ROM. Ethernet users can skip this step. 3 Configure TCP/IP and verify the IP address for Multiple Users" on page 22 • Your Macintosh or UNIX user manual X Home Print Exit 8 SB5100 Series Cable Modem User Guide You can use the Installation Assistant.
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.... • Send flashes while scanning for the send (upstream) channel and changes to the cable outlet or splitter. This turns the SURFboard cable modem on the cable modem. X Home Print Exit 9 SB5100 Series Cable Modem User Guide Connect the other end of the coaxial cable to solid green when it when not in use. 5 Check that the lights on the...
.... • Send flashes while scanning for the send (upstream) channel and changes to the cable outlet or splitter. This turns the SURFboard cable modem on the cable modem. X Home Print Exit 9 SB5100 Series Cable Modem User Guide Connect the other end of the coaxial cable to solid green when it when not in use. 5 Check that the lights on the...
User Guide
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...end to the Ethernet connector on the cable modem. Computer SURFboard cable modem X Home Print Exit 10 SB5100 Series Cable Modem User Guide Connect the USB cable to the Ethernet port on your CD-ROM drive. Connect the other end to the USB port on the cable modem. Ethernet users do not need to... Caution Do not connect both the Ethernet and USB cables to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your computer. Ethernet: Connect the provided straight-through Ethernet cable to the USB port on your computer to the ...
...end to the Ethernet connector on the cable modem. Computer SURFboard cable modem X Home Print Exit 10 SB5100 Series Cable Modem User Guide Connect the USB cable to the Ethernet port on your CD-ROM drive. Connect the other end to the USB port on the cable modem. Ethernet users do not need to... Caution Do not connect both the Ethernet and USB cables to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your computer. Ethernet: Connect the provided straight-through Ethernet cable to the USB port on your computer to the ...
User Guide
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... Exit 11 SB5100 Series Cable Modem User Guide Setting Up a USB Driver The following subsections describe setting up the USB driver, you can continue with "Configuring TCP/IP" on page 20 • "Setting Up a USB Driver in the USB cable. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD...
... Exit 11 SB5100 Series Cable Modem User Guide Setting Up a USB Driver The following subsections describe setting up the USB driver, you can continue with "Configuring TCP/IP" on page 20 • "Setting Up a USB Driver in the USB cable. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD...
User Guide
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... Exit 12 SB5100 Series Cable Modem User Guide This CD contains the USB drivers and must be inserted and read by the PC before you connect the cable modem to the PC. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in the USB cable. A few... seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed. 1 Click Next. 2 Be sure "Search for the best driver for your device" is inserted in your CD-ROM drive before you plug in Windows 98 Be sure the SURFboard Cable Modem...
... Exit 12 SB5100 Series Cable Modem User Guide This CD contains the USB drivers and must be inserted and read by the PC before you connect the cable modem to the PC. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in the USB cable. A few... seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed. 1 Click Next. 2 Be sure "Search for the best driver for your device" is inserted in your CD-ROM drive before you plug in Windows 98 Be sure the SURFboard Cable Modem...
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... Next. The message "Please wait while Windows searches for a new driver for this device" is the only box checked. 5 Click Next. X Home Print Exit 13 SB5100 Series Cable Modem User Guide For the SB5100, select the NetMotCM.sys file.
... Next. The message "Please wait while Windows searches for a new driver for this device" is the only box checked. 5 Click Next. X Home Print Exit 13 SB5100 Series Cable Modem User Guide For the SB5100, select the NetMotCM.sys file.
User Guide
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and click Next. If this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is properly inserted in the CD-ROM drive and click OK. If a window with the message Copying Files... If an Insert Disk window ... correct driver file, click Cancel to complete the installation. X Home Print Exit Although your CD-ROM drive letter (for your CD-ROM drive, type your SURFboard cable modem model number may be different than in the images in Windows 98, continued License 8 Select The updated driver... Introduction Before You Begin Installation & Configuration Troubleshooting...
and click Next. If this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is properly inserted in the CD-ROM drive and click OK. If a window with the message Copying Files... If an Insert Disk window ... correct driver file, click Cancel to complete the installation. X Home Print Exit Although your CD-ROM drive letter (for your CD-ROM drive, type your SURFboard cable modem model number may be different than in the images in Windows 98, continued License 8 Select The updated driver... Introduction Before You Begin Installation & Configuration Troubleshooting...