Troubleshooting Guide
Page 10
... too high. • From Print Properties, change these settings. Note: This solution applies to Windows users only. • From the Quality menu, change these settings. When 88 toner low appears order a new cartridge. Note: This solution applies to be replaced at the same time. Replace the... A PAGE? A TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. The cyan, magenta, and yellow photoconductors must all be serviced. Print is too dark CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the RGB Brightness setting is too ...
... too high. • From Print Properties, change these settings. Note: This solution applies to Windows users only. • From the Quality menu, change these settings. When 88 toner low appears order a new cartridge. Note: This solution applies to be replaced at the same time. Replace the... A PAGE? A TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. The cyan, magenta, and yellow photoconductors must all be serviced. Print is too dark CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the RGB Brightness setting is too ...
User's Guide
Page 10
... supplies...203 Checking the status of supplies from the control panel 203 Printing a menu settings page ...203 Checking the status of supplies from a network computer 203 Conserving supplies...204 Ordering supplies...204 Ordering toner cartridges...204 Ordering photoconductors ...204 Ordering staple cartridges ...204 Ordering a waste toner box ...205 Replacing supplies...205 Replacing the waste toner box...
... supplies...203 Checking the status of supplies from the control panel 203 Printing a menu settings page ...203 Checking the status of supplies from a network computer 203 Conserving supplies...204 Ordering supplies...204 Ordering toner cartridges...204 Ordering photoconductors ...204 Ordering staple cartridges ...204 Ordering a waste toner box ...205 Replacing supplies...205 Replacing the waste toner box...
User's Guide
Page 60
...2 If you are loading a document into the ADF. Placing separator sheets between copies. Copying multiple pages onto a single sheet In order to save paper, you can choose to print each copy as a set to be placed between copies 1 Load an original document faceup, short-edge first into the ADF or... (not collated). Place these items on the scanner glass. Note: Collation must be On for the separator sheets to On. Collating copies If you print multiple copies of a document, you can copy either two or four consecutive pages of a multiple-page document onto a single sheet of paper. 60...
...2 If you are loading a document into the ADF. Placing separator sheets between copies. Copying multiple pages onto a single sheet In order to save paper, you can choose to print each copy as a set to be placed between copies 1 Load an original document faceup, short-edge first into the ADF or... (not collated). Place these items on the scanner glass. Note: Collation must be On for the separator sheets to On. Collating copies If you print multiple copies of a document, you can copy either two or four consecutive pages of a multiple-page document onto a single sheet of paper. 60...
User's Guide
Page 64
... out in relation to the original document. Color Touching the Color button tells the printer to copy the original document in sequence when printing multiple copies of the document. If a matching paper size is proportionally scaled anywhere between 25% and 400%. Options Touching the Options...copy matches the size of your new setting displayed. • If the size settings for Collate is also selected. Scale can also be ordered (1,2,3) (1,2,3) (1,2,3). Photo Touching the Photo button tells the printer to pay extra attention to select duplex settings. the output pages of the...
... out in relation to the original document. Color Touching the Color button tells the printer to copy the original document in sequence when printing multiple copies of the document. If a matching paper size is proportionally scaled anywhere between 25% and 400%. Options Touching the Options...copy matches the size of your new setting displayed. • If the size settings for Collate is also selected. Scale can also be ordered (1,2,3) (1,2,3) (1,2,3). Photo Touching the Photo button tells the printer to pay extra attention to select duplex settings. the output pages of the...
User's Guide
Page 65
... to eliminate an equal area around the edges of every page. Paper Saver This option lets you want. For example, 2-up would print two pages of the margin a specified distance. Margin Shift This option increases the size of your document. Edge Erase This option eliminates ...smudges or information around all the pages in order. Overlay This option creates a watermark (or message) that are mostly text or line art. • Text/Photo-Use this setting when ...
... to eliminate an equal area around the edges of every page. Paper Saver This option lets you want. For example, 2-up would print two pages of the margin a specified distance. Margin Shift This option increases the size of your document. Edge Erase This option eliminates ...smudges or information around all the pages in order. Overlay This option creates a watermark (or message) that are mostly text or line art. • Text/Photo-Use this setting when ...
User's Guide
Page 84
... from your computer, you do not have an ID and password, get one from software programs. 1 From your software program, click File Print. 2 From the Print window, select your printer. 3 Choose the Other Options tab, and then click Fax. 4 Click OK, and then click OK again. 5 On ... Enter. 3 Click Configuration. 4 Click Manage Destinations. If you must use the PostScript printer driver for your printer, and then click Properties. Note: In order to dial an outside line first. 5 Touch Fax It. Sending a fax Sending a fax using the control panel 1 Load an original document faceup, short...
... from your computer, you do not have an ID and password, get one from software programs. 1 From your software program, click File Print. 2 From the Print window, select your printer. 3 Choose the Other Options tab, and then click Fax. 4 Click OK, and then click OK again. 5 On ... Enter. 3 Click Configuration. 4 Click Manage Destinations. If you must use the PostScript printer driver for your printer, and then click Properties. Note: In order to dial an outside line first. 5 Touch Fax It. Sending a fax Sending a fax using the control panel 1 Load an original document faceup, short...
User's Guide
Page 126
...are automatically linked. When one tray is the international factory default setting. • For trays with automatic size sensing, only the size detected by a print job will appear as a menu setting. • Tray 1 (standard tray) is the factory default setting. • Only an installed paper source ...the job prints using the linked tray. Tray Type Plain Paper Card Stock Transparency Glossy Bond Letterhead Preprinted Colored Paper Custom Type Specifies the type of paper are in two trays and the Paper Size and Paper Type settings match, the trays are listed in order for MP ...
...are automatically linked. When one tray is the international factory default setting. • For trays with automatic size sensing, only the size detected by a print job will appear as a menu setting. • Tray 1 (standard tray) is the factory default setting. • Only an installed paper source ...the job prints using the linked tray. Tray Type Plain Paper Card Stock Transparency Glossy Bond Letterhead Preprinted Colored Paper Custom Type Specifies the type of paper are in two trays and the Paper Size and Paper Type settings match, the trays are listed in order for MP ...
User's Guide
Page 131
... order to 2-sided printing for all jobs that specify Colored as the paper type Note: Off is the factory default setting. Colored Loading Duplex Off Determines whether 2-sided printing occurs for every print job unless 1-sided printing is selected from Print Properties. • If Duplex is selected, all print ...supported by the selected tray or multipurpose feeder in the printer menus. 131 Notes: • Duplex sets the printer default to print from the Embedded Web page. Menu item Custom Name Definition Specify a custom name for all jobs that specify Preprinted as the...
... order to 2-sided printing for all jobs that specify Colored as the paper type Note: Off is the factory default setting. Colored Loading Duplex Off Determines whether 2-sided printing occurs for every print job unless 1-sided printing is selected from Print Properties. • If Duplex is selected, all print ...supported by the selected tray or multipurpose feeder in the printer menus. 131 Notes: • Duplex sets the printer default to print from the Embedded Web page. Menu item Custom Name Definition Specify a custom name for all jobs that specify Preprinted as the...
User's Guide
Page 162
...On Off Separator Sheets None Between Copies Between Jobs Between Pages Separator Source Tray MP Feeder Multipage Print Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Multipage Order Horizontal Vertical Reverse Horizontal Reverse Vertical Description Stacks the pages of images and whether the images ...is the factory default setting. • Between Copies inserts a blank sheet between each copy of a print job if Collation is set to Cassette in order for MP Feeder to as a menu setting. This is useful when printing transparencies or inserting blank pages in a document for notes. No pages will...
...On Off Separator Sheets None Between Copies Between Jobs Between Pages Separator Source Tray MP Feeder Multipage Print Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Multipage Order Horizontal Vertical Reverse Horizontal Reverse Vertical Description Stacks the pages of images and whether the images ...is the factory default setting. • Between Copies inserts a blank sheet between each copy of a print job if Collation is set to Cassette in order for MP Feeder to as a menu setting. This is useful when printing transparencies or inserting blank pages in a document for notes. No pages will...
User's Guide
Page 167
...communicate data from the computer to retain the downloads only until memory is needed. Menu item Job Acct Stat Print Clear Activate Hex Trace Coverage Estimator Off On Setup menu Menu item Printer Language PS Emulation PCL Emulation Resource Save Off On... Setting a printer language as fonts and macros stored in order to MarkTrackTM. PPDS emulation uses a PPDS interpreter for processing print jobs. Specifies how the printer handles temporary downloads, such as the default does not prevent a program from sending print jobs that requires more memory than is available Notes: ...
...communicate data from the computer to retain the downloads only until memory is needed. Menu item Job Acct Stat Print Clear Activate Hex Trace Coverage Estimator Off On Setup menu Menu item Printer Language PS Emulation PCL Emulation Resource Save Off On... Setting a printer language as fonts and macros stored in order to MarkTrackTM. PPDS emulation uses a PPDS interpreter for processing print jobs. Specifies how the printer handles temporary downloads, such as the default does not prevent a program from sending print jobs that requires more memory than is available Notes: ...
User's Guide
Page 169
... the font search order Notes: • Resident is the factory default setting. • A formatted flash memory option card or printer hard disk must not be installed in resolution. 169 Menu item Factory Defaults Do Not Restore Restore Now PostScript menu Menu item Print PS Error On ...Restore keeps the user-defined settings. • Restore returns all printer settings to the factory default settings except Network/Ports menu settings. Description Prints a page containing the PostScript error Note: Off is the factory default setting. • Image Smoothing has no effect on a printer hard ...
... the font search order Notes: • Resident is the factory default setting. • A formatted flash memory option card or printer hard disk must not be installed in resolution. 169 Menu item Factory Defaults Do Not Restore Restore Now PostScript menu Menu item Print PS Error On ...Restore keeps the user-defined settings. • Restore returns all printer settings to the factory default settings except Network/Ports menu settings. Description Prints a page containing the PostScript error Note: Off is the factory default setting. • Image Smoothing has no effect on a printer hard ...
User's Guide
Page 182
... or set the Internet Protocol version 6 (IPv6) information. Menu item Description TCP/IP WINS Server Address DNS Server Address Backup DNS Server Address Domain Search Order Restricted Server List MTU Default TTL DDNS mDNS Zero Configuration Name SLP Broadcast On Off LPD Timeout LPD Banner Page On Off LPD Trailer Page...
... or set the Internet Protocol version 6 (IPv6) information. Menu item Description TCP/IP WINS Server Address DNS Server Address Backup DNS Server Address Domain Search Order Restricted Server List MTU Default TTL DDNS mDNS Zero Configuration Name SLP Broadcast On Off LPD Timeout LPD Banner Page On Off LPD Trailer Page...
User's Guide
Page 189
Menu item E-mail guide Fax guide FTP guide Print defects guide Supplies guide Description Provides information about sending e-mails using addresses, shortcut numbers, or the address book, and changing settings Provides information about sending ... an FTP server using an FTP address, shortcut numbers, or the address book, and changing settings Provides help in resolving repeating defects in copies or prints Provides part numbers for ordering supplies 189
Menu item E-mail guide Fax guide FTP guide Print defects guide Supplies guide Description Provides information about sending e-mails using addresses, shortcut numbers, or the address book, and changing settings Provides information about sending ... an FTP server using an FTP address, shortcut numbers, or the address book, and changing settings Provides help in resolving repeating defects in copies or prints Provides part numbers for ordering supplies 189
User's Guide
Page 201
.... 1 Replace the waste toner box. 2 Clear the paper path. 82 Waste toner box nearly full • Touch Continue to clear the message and continue printing. • Order a replacement waste toner box immediately. 82 Waste toner box missing Insert the waste toner box. 84 Black pc unit life warning The black photoconductor is...
.... 1 Replace the waste toner box. 2 Clear the paper path. 82 Waste toner box nearly full • Touch Continue to clear the message and continue printing. • Order a replacement waste toner box immediately. 82 Waste toner box missing Insert the waste toner box. 84 Black pc unit life warning The black photoconductor is...
User's Guide
Page 204
... checking it for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at 1-800-539-6275 for accuracy before printing the remaining copies. For more information, see "Supplies menu," "Quality menu," and "Finishing menu." Part name Single PC Unit 3 Pack of PC Units Part number C930X72G C930X73G Ordering staple cartridges When Staples low...
... checking it for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at 1-800-539-6275 for accuracy before printing the remaining copies. For more information, see "Supplies menu," "Quality menu," and "Finishing menu." Part name Single PC Unit 3 Pack of PC Units Part number C930X72G C930X73G Ordering staple cartridges When Staples low...
User's Guide
Page 205
The waste toner box must be replaced when 82 Replace waste toner box appears. The printer will not continue printing until the waste toner box is replaced. 1 Waste toner box 2 Door E6 3 Door E 4 Printhead lens cleaner 205 Part name Waste Toner Box Part... box appears. Part name Staple Cartridges-3 pack (Staples G5) Advanced Booklet Staples (Staples G11 and Staples G12) Part number 25A0013 21Z0357 Ordering a waste toner box When 82 Waste toner box nearly full appears, order a replacement waste toner box. See the illustrations inside the stapler finisher door for more information.
The waste toner box must be replaced when 82 Replace waste toner box appears. The printer will not continue printing until the waste toner box is replaced. 1 Waste toner box 2 Door E6 3 Door E 4 Printhead lens cleaner 205 Part name Waste Toner Box Part... box appears. Part name Staple Cartridges-3 pack (Staples G5) Advanced Booklet Staples (Staples G11 and Staples G12) Part number 25A0013 21Z0357 Ordering a waste toner box When 82 Waste toner box nearly full appears, order a replacement waste toner box. See the illustrations inside the stapler finisher door for more information.
User's Guide
Page 227
...To modify the confidential print settings: 1 Open a Web browser. The PIN does not affect access through the Embedded Web Server. You can set an expiration time for that user are deleted. Note: This functionality is selected, the user will buffer to be installed in order to enter the ...correct PIN. When a user has not printed the jobs within the designated time period, all of PIN entry attempts. To lock control panel menus: 1 Open ...
...To modify the confidential print settings: 1 Open a Web browser. The PIN does not affect access through the Embedded Web Server. You can set an expiration time for that user are deleted. Note: This functionality is selected, the user will buffer to be installed in order to enter the ...correct PIN. When a user has not printed the jobs within the designated time period, all of PIN entry attempts. To lock control panel menus: 1 Open ...
User's Guide
Page 250
When 88 toner low appears order a new cartridge. Check the Paper Type setting Make sure the Paper Type setting matches the paper loaded in the tray. Print is too dark Check the darkness, brightness, and contrast settings The Toner Darkness setting is too dark, the RGB Brightness setting is too dark, .... • From the Quality menu, change these settings. For more information, contact Customer Support. 250 Make sure Color Saver is too high. • From Print Properties, change these settings. Solid color pages The printer may be serviced. A toner cartridge may need to On.
When 88 toner low appears order a new cartridge. Check the Paper Type setting Make sure the Paper Type setting matches the paper loaded in the tray. Print is too dark Check the darkness, brightness, and contrast settings The Toner Darkness setting is too dark, the RGB Brightness setting is too dark, .... • From the Quality menu, change these settings. For more information, contact Customer Support. 250 Make sure Color Saver is too high. • From Print Properties, change these settings. Solid color pages The printer may be serviced. A toner cartridge may need to On.
User's Guide
Page 260
.... If you in the same manner as possible. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack. Excessive RENs on the label. Product disposal Do not dispose of the printer... will notify you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your telephone company. You will notify the customer as soon as normal household... products. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing Scanning Copying Ready 52 dBA 54 dBA 53 dBA 32 dBA Values are the REN without a decimal point...
.... If you in the same manner as possible. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack. Excessive RENs on the label. Product disposal Do not dispose of the printer... will notify you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your telephone company. You will notify the customer as soon as normal household... products. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing Scanning Copying Ready 52 dBA 54 dBA 53 dBA 32 dBA Values are the REN without a decimal point...
User's Guide
Page 264
...or part, the item replaced becomes the property of the original product. Statement of prints produced by a Lexmark warranty, technical support may be required to calculate energy usage. This limited warranty ...any product or the durability or longevity of Limited Warranty Lexmark X940e, Lexmark X945e Lexmark International, Inc., Lexington, KY This limited warranty applies to calculate the total product energy... Remote technical support is provided for loss of, or damage to, a product in order to present proof of each mode in transit to present the feature or option with ...
...or part, the item replaced becomes the property of the original product. Statement of prints produced by a Lexmark warranty, technical support may be required to calculate energy usage. This limited warranty ...any product or the durability or longevity of Limited Warranty Lexmark X940e, Lexmark X945e Lexmark International, Inc., Lexington, KY This limited warranty applies to calculate the total product energy... Remote technical support is provided for loss of, or damage to, a product in order to present proof of each mode in transit to present the feature or option with ...