Troubleshooting Guide
Page 4
...to the computer and the printer. CHECK THE PAPER SIZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray. Scanning takes too long or freezes the computer These are possible solutions. Clean the scanner glass with a clean, lint-free cloth dampened with the...CHECK THE DOCUMENT PLACEMENT Make sure the document or photo is securely connected to the printer and the host computer, print server, option, or other network device. • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned ...
...to the computer and the printer. CHECK THE PAPER SIZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray. Scanning takes too long or freezes the computer These are possible solutions. Clean the scanner glass with a clean, lint-free cloth dampened with the...CHECK THE DOCUMENT PLACEMENT Make sure the document or photo is securely connected to the printer and the host computer, print server, option, or other network device. • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned ...
User's Guide
Page 9
...Settings menu...143 E-mail Settings menu ...151 E-mail Server Setup menu ...154 FTP Settings menu...155 Scan to USB Settings ...158 Print Settings ...161 Security menu...175 Set Date and Time...179 Network/Ports menu...180 TCP/IP menu ...180 IPv6 menu ...182 E-mail Server Setup menu ...183 Active... NIC menu...184 Standard Network menu...184 Standard USB menu...186 NetWare menu ...187 AppleTalk menu...188 LexLink menu...
...Settings menu...143 E-mail Settings menu ...151 E-mail Server Setup menu ...154 FTP Settings menu...155 Scan to USB Settings ...158 Print Settings ...161 Security menu...175 Set Date and Time...179 Network/Ports menu...180 TCP/IP menu ...180 IPv6 menu ...182 E-mail Server Setup menu ...183 Active... NIC menu...184 Standard Network menu...184 Standard USB menu...186 NetWare menu ...187 AppleTalk menu...188 LexLink menu...
User's Guide
Page 17
... panel to perform specific copy jobs. • Send a fax using the control panel. • Send a fax to multiple fax destinations at the same time. • Scan documents and send them to your computer, an e-mail address, a USB flash memory device, or an FTP destination. •... and send them to another printer (PDF by way of the scanner The scanner provides copy, fax, and scan-to-network capability for large workgroups. The high capacity feeder consists of: 520-sheet tray (Tray 2) 2000-sheet dual input • 6-867-sheet tray (Tray 3) • 7-1133-...
... panel to perform specific copy jobs. • Send a fax using the control panel. • Send a fax to multiple fax destinations at the same time. • Scan documents and send them to your computer, an e-mail address, a USB flash memory device, or an FTP destination. •... and send them to another printer (PDF by way of the scanner The scanner provides copy, fax, and scan-to-network capability for large workgroups. The high capacity feeder consists of: 520-sheet tray (Tray 2) 2000-sheet dual input • 6-867-sheet tray (Tray 3) • 7-1133-...
User's Guide
Page 25
... a screen and returns to access information about the job. The job then begins printing. 25 The Cancel Jobs screen shows three headings: Print, Fax, and Network. The job appears as a button which you can show only three jobs per screen. Touch this button to be made for a job or after clearing... Continue Function Opens the Cancel Jobs screen. If more than three jobs exist, once the fourth job in the list is finished For example, when scanning an original document, touch this button when more than three jobs exist in a column, then the down arrow accesses one job in a column under ...
... a screen and returns to access information about the job. The job then begins printing. 25 The Cancel Jobs screen shows three headings: Print, Fax, and Network. The job appears as a button which you can show only three jobs per screen. Touch this button to be made for a job or after clearing... Continue Function Opens the Cancel Jobs screen. If more than three jobs exist, once the fourth job in the list is finished For example, when scanning an original document, touch this button when more than three jobs exist in a column, then the down arrow accesses one job in a column under ...
User's Guide
Page 91
... the information over your system support person, the name of over the phone line. Use the scanner glass for multiple-page documents. Scanning to an FTP address Scanning to sending a fax. An FTP destination could also be sent to a File Transfer Protocol (FTP) server. Note: Do not ... PostScript printer; Once an FTP destination has been configured by your network instead of the destination becomes available as a shortcut number, or it is listed as magazine clippings). for example, a color document can be scanned and then sent to an FTP address ADF Scanner glass Use the...
... the information over your system support person, the name of over the phone line. Use the scanner glass for multiple-page documents. Scanning to an FTP address Scanning to sending a fax. An FTP destination could also be sent to a File Transfer Protocol (FTP) server. Note: Do not ... PostScript printer; Once an FTP destination has been configured by your network instead of the destination becomes available as a shortcut number, or it is listed as magazine clippings). for example, a color document can be scanned and then sent to an FTP address ADF Scanner glass Use the...
User's Guide
Page 95
... computer or a USB flash memory device. Use the scanner glass for multiple-page documents. You can scan the document back to the computer over the network by creating a scan profile on the Scan to a computer or USB flash memory device ADF Scanner glass Use the ADF for single pages, small... items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Scanning to PC screen....
... computer or a USB flash memory device. Use the scanner glass for multiple-page documents. You can scan the document back to the computer over the network by creating a scan profile on the Scan to a computer or USB flash memory device ADF Scanner glass Use the ADF for single pages, small... items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Scanning to PC screen....
User's Guide
Page 124
... Size Paper Texture Paper Loading Custom Types Custom Names Custom Bin Names Universal Setup Bin Setup Reports Menu Settings Page Device Statistics Network Setup Page Shortcut List Fax Job Log Fax Call Log E-mail Shortcuts Fax Shortcuts FTP Shortcuts Profiles List NetWare Setup Page Print... Fonts Print Directory Settings General Settings Copy Settings Fax Settings E-mail Settings FTP Settings Scan to change printer settings. Understanding printer menus Menus list A number of menus are available to make it easy for you to ...
... Size Paper Texture Paper Loading Custom Types Custom Names Custom Bin Names Universal Setup Bin Setup Reports Menu Settings Page Device Statistics Network Setup Page Shortcut List Fax Job Log Fax Call Log E-mail Shortcuts Fax Shortcuts FTP Shortcuts Profiles List NetWare Setup Page Print... Fonts Print Directory Settings General Settings Copy Settings Fax Settings E-mail Settings FTP Settings Scan to change printer settings. Understanding printer menus Menus list A number of menus are available to make it easy for you to ...
User's Guide
Page 178
... setting. Menu item Password Protect Settings Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect Network/Ports Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect Shortcuts Accept Advanced Password only Accept... Advanced and User Passwords Not Protected Password Protect Create Scan Profile Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect LES configuration Accept Advanced Password ...
... setting. Menu item Password Protect Settings Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect Network/Ports Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect Shortcuts Accept Advanced Password only Accept... Advanced and User Passwords Not Protected Password Protect Create Scan Profile Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect LES configuration Accept Advanced Password ...
User's Guide
Page 193
...an external print server. 193 If the printer cannot find a tray with the correct paper type and size, it is connected to the network. Contact your system support person for a delayed send fax job. Convert files to clear. The internal print server is a hardware option installed... inside the printer or that tray. Job stored for delayed transmission The scanning completes for help. Line busy A fax number is busy. Menus are disabled The printer menus are disabled, it prints from the default source...
...an external print server. 193 If the printer cannot find a tray with the correct paper type and size, it is connected to the network. Contact your system support person for a delayed send fax job. Convert files to clear. The internal print server is a hardware option installed... inside the printer or that tray. Job stored for delayed transmission The scanning completes for help. Line busy A fax number is busy. Menus are disabled The printer menus are disabled, it prints from the default source...
User's Guide
Page 196
... number of jobs to be restored • Touch Continue to clear the message and continue printing. • Cancel the current job. Scan Document Too Long The scan job exceeds the maximum number of the page sent. Sending page The printer sends page of the fax job, where is set .... Standard Bin Full Remove the stack of jobs being restored. Staples low or missing Load the specified staple cartridge in the Serial , Network, Infrared, LocalTalk...
... number of jobs to be restored • Touch Continue to clear the message and continue printing. • Cancel the current job. Scan Document Too Long The scan job exceeds the maximum number of the page sent. Sending page The printer sends page of the fax job, where is set .... Standard Bin Full Remove the stack of jobs being restored. Staples low or missing Load the specified staple cartridge in the Serial , Network, Infrared, LocalTalk...
User's Guide
Page 237
.... Close all programs not being used. Try one or more of the following: Check the cable connections Make sure the network or USB cable is working. The scan resolution may have checked each of these possibilities, turn the printer off and then restart the computer. This often fixes the ...problem with water. Poor scanned image quality These are possible solutions. Try one or more of the following : Do you have occurred in the program Turn off and then...
.... Close all programs not being used. Try one or more of the following: Check the cable connections Make sure the network or USB cable is working. The scan resolution may have checked each of these possibilities, turn the printer off and then restart the computer. This often fixes the ...problem with water. Poor scanned image quality These are possible solutions. Try one or more of the following : Do you have occurred in the program Turn off and then...
User's Guide
Page 238
...messages. Contact your country or region supports multiple caller ID patterns. Clear any error messages. Check the cable connections Make sure the network or USB cable is on whether your telecommunications company to determine which pattern or switch setting to use. Check the power Make sure ...photo is subscribed to the caller ID service. Try one or more of the following : Are there any error messages on the display? Cannot scan from a computer These are secure, if applicable: • Telephone • Handset • Answering machine 238 If your telephone line is ...
...messages. Contact your country or region supports multiple caller ID patterns. Clear any error messages. Check the cable connections Make sure the network or USB cable is on whether your telecommunications company to determine which pattern or switch setting to use. Check the power Make sure ...photo is subscribed to the caller ID service. Try one or more of the following : Are there any error messages on the display? Cannot scan from a computer These are secure, if applicable: • Telephone • Handset • Answering machine 238 If your telephone line is ...
User's Guide
Page 260
... modular jack that temporary discontinuance of service may be certain of the number of your product. 1-meter average sound pressure, dBA Printing Scanning Copying Ready 52 dBA 54 dBA 53 dBA 32 dBA Values are the REN without a decimal point (for electronic products in advance ...RENs on the label. If requested, this equipment causes harm to the telephone network, the telephone company will notify you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local authorities for more information. If advance notice is shown separately...
... modular jack that temporary discontinuance of service may be certain of the number of your product. 1-meter average sound pressure, dBA Printing Scanning Copying Ready 52 dBA 54 dBA 53 dBA 32 dBA Values are the REN without a decimal point (for electronic products in advance ...RENs on the label. If requested, this equipment causes harm to the telephone network, the telephone company will notify you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local authorities for more information. If advance notice is shown separately...
User's Guide
Page 266
... detected 199 52 Flash full 199 520-sheet tray (standard or optional) loading 34 53 Unformatted flash detected 199 54 Network software error 199 54 Serial option error 199 54 Standard network software error 199 55 Unsupported option in slot 199 56 Parallel port disabled 200 56 Serial port disabled 200 56... units 202 84 Unsupported pc unit 202 867-sheet tray loading 37 88 toner low 202 88 Replace toner 202 900-999 Service 202 Symbols "scan to computer" screen options 96, 97 A Active NIC menu 184 address book, e-mail setting up 67 address book, fax using 86 ADF copying using 55...
... detected 199 52 Flash full 199 520-sheet tray (standard or optional) loading 34 53 Unformatted flash detected 199 54 Network software error 199 54 Serial option error 199 54 Standard network software error 199 55 Unsupported option in slot 199 56 Parallel port disabled 200 56 Serial port disabled 200 56... units 202 84 Unsupported pc unit 202 867-sheet tray loading 37 88 toner low 202 88 Replace toner 202 900-999 Service 202 Symbols "scan to computer" screen options 96, 97 A Active NIC menu 184 address book, e-mail setting up 67 address book, fax using 86 ADF copying using 55...
User's Guide
Page 268
...192 Internal System Error, Reload Security Certificates 192 Invalid Engine Code 192 Invalid file format 193 Invalid Network Code 193 Invalid PIN 193 IPSec 228 IPv6 menu 182 J jams avoiding 106 locating doors and...PDF 172 PostScript 169 Quality 164 Reports 134 Scan to USB Settings 158 Security 175 Set Date and Time 179 Settings 136 Setup 167 Standard Network 184 Standard USB 186 Substitute Size 129 Supplies...cart 221 multiple pages on one sheet 60 multipurpose feeder loading 38 N NetWare menu 187 Network 193 Network 193 network setup page 103 No answer 194 No dial tone 194 No held jobs 194 No jobs...
...192 Internal System Error, Reload Security Certificates 192 Invalid Engine Code 192 Invalid file format 193 Invalid Network Code 193 Invalid PIN 193 IPSec 228 IPv6 menu 182 J jams avoiding 106 locating doors and...PDF 172 PostScript 169 Quality 164 Reports 134 Scan to USB Settings 158 Security 175 Set Date and Time 179 Settings 136 Setup 167 Standard Network 184 Standard USB 186 Substitute Size 129 Supplies...cart 221 multiple pages on one sheet 60 multipurpose feeder loading 38 N NetWare menu 187 Network 193 Network 193 network setup page 103 No answer 194 No dial tone 194 No held jobs 194 No jobs...
User's Guide
Page 269
memory cards 27 port interface card 30 options, touch-screen copy 63, 64 e-mail 71, 72 fax 88, 89 FTP 93, 94 scan to computer 96, 97 ordering photoconductors 204 staple cartridges 204 toner cartridges 204 waste toner box 205 output file type changing 71 P paper A5 36 ... 50 PPDS font error 199 51 Defective flash detected 199 52 Flash full 199 53 Unformatted flash detected 199 54 Network software error 199 54 Serial option error 199 54 Standard network software error 199 55 Unsupported option in slot 199 56 Parallel port disabled 200 56 Serial port disabled 200 56...
memory cards 27 port interface card 30 options, touch-screen copy 63, 64 e-mail 71, 72 fax 88, 89 FTP 93, 94 scan to computer 96, 97 ordering photoconductors 204 staple cartridges 204 toner cartridges 204 waste toner box 205 output file type changing 71 P paper A5 36 ... 50 PPDS font error 199 51 Defective flash detected 199 52 Flash full 199 53 Unformatted flash detected 199 54 Network software error 199 54 Serial option error 199 54 Standard network software error 199 55 Unsupported option in slot 199 56 Parallel port disabled 200 56 Serial port disabled 200 56...
User's Guide
Page 270
...? 195 Restoring Factory Defaults 196 Restoring Held Jobs(s) x/y 196 RJ11 adapter, using 44 recycling Lexmark products 220 WEEE statement 260 reducing a copy 59 Remote Management Active 195 Remove paper from all... memory card 242 hard disk with 193 Load staples 193 Menus are disabled 193 Network 193 Network 193 No answer 194 No dial tone 194 No held jobs 194 No jobs ..., 15, 15, 16, 16, 16, 16, 16, 16, 16 Scan Document Too Long 196 scan quality, improving 98 Scan to USB Settings menu 158 scan troubleshooting cannot scan from Windows 100 profile creating an e-mail 70 emailing to cancel 194 No ...
...? 195 Restoring Factory Defaults 196 Restoring Held Jobs(s) x/y 196 RJ11 adapter, using 44 recycling Lexmark products 220 WEEE statement 260 reducing a copy 59 Remote Management Active 195 Remove paper from all... memory card 242 hard disk with 193 Load staples 193 Menus are disabled 193 Network 193 Network 193 No answer 194 No dial tone 194 No held jobs 194 No jobs ..., 15, 15, 16, 16, 16, 16, 16, 16, 16 Scan Document Too Long 196 scan quality, improving 98 Scan to USB Settings menu 158 scan troubleshooting cannot scan from Windows 100 profile creating an e-mail 70 emailing to cancel 194 No ...
User's Guide
Page 271
... Cover Open 196 scanner connectors 32 scanner glass cleaning 220 scanner glass (flatbed) copying using 56 scanning to a computer 95 improving scan quality 98 scanning to a USB flash memory device 96 scanning to an FTP address creating shortcuts using the computer 92 creating shortcuts using the touch screen 93... 243 troubleshooting, print error reading USB drive 232 finisher 243 held jobs will not be restored 196 Standard Bin Full 196 Standard Network menu 184 standard tray loading 34 Standard USB menu 186 staple cartridges ordering 204 Staples empty or misfed 196 Staples low or missing...
... Cover Open 196 scanner connectors 32 scanner glass cleaning 220 scanner glass (flatbed) copying using 56 scanning to a computer 95 improving scan quality 98 scanning to a USB flash memory device 96 scanning to an FTP address creating shortcuts using the computer 92 creating shortcuts using the touch screen 93... 243 troubleshooting, print error reading USB drive 232 finisher 243 held jobs will not be restored 196 Standard Bin Full 196 Standard Network menu 184 standard tray loading 34 Standard USB menu 186 staple cartridges ordering 204 Staples empty or misfed 196 Staples low or missing...
Setup Guide
Page 4
...the keypad 45 Improving FTP quality...45 Improving scan quality...45 Step 7: Verifying printer setup 46 Printing information pages...46 Printing a menu settings page ...46 Printing a network setup page ...46 Printing the Help menu pages ...46 Conducting a test copy, scan, and fax 47 Making a test copy...47... Sending a test fax...47 Testing a scan to PC profile ...47 Solving setup issues 49 Checking an ...
...the keypad 45 Improving FTP quality...45 Improving scan quality...45 Step 7: Verifying printer setup 46 Printing information pages...46 Printing a menu settings page ...46 Printing a network setup page ...46 Printing the Help menu pages ...46 Conducting a test copy, scan, and fax 47 Making a test copy...47... Sending a test fax...47 Testing a scan to PC profile ...47 Solving setup issues 49 Checking an ...
Setup Guide
Page 38
...Touch the button with the name of the destination becomes available as a shortcut number or listed as magazine clippings). The difference is that you scan documents directly to set the fax station name, which is similar to choose your country or region. 2 Touch repeatedly until the name of .... Getting ready to fax Setting up to set up the basic functions. Once an FTP destination has been configured by the name of your network instead of the business, other entity, or individual sending the message. 38 An FTP destination could also be another PostScript printer: for single ...
...Touch the button with the name of the destination becomes available as a shortcut number or listed as magazine clippings). The difference is that you scan documents directly to set the fax station name, which is similar to choose your country or region. 2 Touch repeatedly until the name of .... Getting ready to fax Setting up to set up the basic functions. Once an FTP destination has been configured by the name of your network instead of the business, other entity, or individual sending the message. 38 An FTP destination could also be another PostScript printer: for single ...