User's Guide
Page 145
Supplies Paper Menu Reports Settings Replace Supply Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan Photoconductor Magenta Photoconductor Yellow Photoconductor Black Photoconductor Separator pad Waste Toner Box Fuser Transfer Module Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types ...
Supplies Paper Menu Reports Settings Replace Supply Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan Photoconductor Magenta Photoconductor Yellow Photoconductor Black Photoconductor Separator pad Waste Toner Box Fuser Transfer Module Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types ...
User's Guide
Page 146
... cartridges Early Warning Low Replace Missing OK Cyan, Magenta, Yellow, or Black Photoconductor Shows the status of the cyan, yellow, magenta and black Early Warning photoconductors Low Replace Missing OK Separator Pad Shows the status of the separator pad OK... printer menus 146 Supplies menu Menu item Description Replace Supply All Photoconductors Cyan Photoconductor Magenta Photoconductor Provides the option to reset the supply counter for the photoconductor just replaced, or for all photoconductors Select the photoconductor, and then select Yes or No: • Select Yes ...
... cartridges Early Warning Low Replace Missing OK Cyan, Magenta, Yellow, or Black Photoconductor Shows the status of the cyan, yellow, magenta and black Early Warning photoconductors Low Replace Missing OK Separator Pad Shows the status of the separator pad OK... printer menus 146 Supplies menu Menu item Description Replace Supply All Photoconductors Cyan Photoconductor Magenta Photoconductor Provides the option to reset the supply counter for the photoconductor just replaced, or for all photoconductors Select the photoconductor, and then select Yes or No: • Select Yes ...
User's Guide
Page 234
Warning-Potential Damage: Do not touch the printhead lenses. 5 Reinstall the four toner cartridges. Warning-Potential Damage: To avoid overexposing the photoconductors, do not leave the front doors open the lower front door. Maintaining the printer 234 Cleaning the printhead lenses Clean the printhead lenses when you ... front door, and then open for this procedure. 3 Locate the four printhead lenses. 4 Clean the lenses using a can of compressed air. Do not remove the photoconductors for more than 10 minutes. 2 Remove all four toner cartridges.
Warning-Potential Damage: Do not touch the printhead lenses. 5 Reinstall the four toner cartridges. Warning-Potential Damage: To avoid overexposing the photoconductors, do not leave the front doors open the lower front door. Maintaining the printer 234 Cleaning the printhead lenses Clean the printhead lenses when you ... front door, and then open for this procedure. 3 Locate the four printhead lenses. 4 Clean the lenses using a can of compressed air. Do not remove the photoconductors for more than 10 minutes. 2 Remove all four toner cartridges.
User's Guide
Page 237
...Status/Supplies. or A4-size plain paper. Note: If Status/Supplies is left in your area. Ordering photoconductors When 84 photoconductor low or 84 photoconductor nearly low appears, order a replacement photoconductor. The Device Status page appears, displaying a summary of supply levels. Notes: • The toner gauge... the printer IP address into the address field of your Web browser. Ordering supplies To order supplies in the U.S., contact Lexmark at www.lexmark.com or contact the place where you purchased the printer. When 88 Replace Cyan cartridge, 88 Replace Magenta cartridge, 88 ...
...Status/Supplies. or A4-size plain paper. Note: If Status/Supplies is left in your area. Ordering photoconductors When 84 photoconductor low or 84 photoconductor nearly low appears, order a replacement photoconductor. The Device Status page appears, displaying a summary of supply levels. Notes: • The toner gauge... the printer IP address into the address field of your Web browser. Ordering supplies To order supplies in the U.S., contact Lexmark at www.lexmark.com or contact the place where you purchased the printer. When 88 Replace Cyan cartridge, 88 Replace Magenta cartridge, 88 ...
User's Guide
Page 238
... 238 Part name Waste Toner Box Part number C734X77G Ordering ADF replacement parts Order ADF replacement parts if you must replace the specified photoconductor. When 82 Replace waste toner box appears, you experience problems with the part. For installation information, see the documentation that came... with paper double-feeding or failing to feed through the ADF. Note: Waste toner box reuse is not recommended. When 84 Replace photoconductor appears, you must replace the waste toner box. When 80 Replace Fuser or 83 Replace Transfer Module appears, install the new fuser...
... 238 Part name Waste Toner Box Part number C734X77G Ordering ADF replacement parts Order ADF replacement parts if you must replace the specified photoconductor. When 82 Replace waste toner box appears, you experience problems with the part. For installation information, see the documentation that came... with paper double-feeding or failing to feed through the ADF. Note: Waste toner box reuse is not recommended. When 84 Replace photoconductor appears, you must replace the waste toner box. When 80 Replace Fuser or 83 Replace Transfer Module appears, install the new fuser...
User's Guide
Page 239
Replacing Supplies Replacing a photoconductor There are three different display messages that may appear when a photoconductor replacement is necessary: 84 Replace photoconductor, 84 photoconductor nearly low, or 84 photoconductor low. 1 Open the upper front door, and then open for more than 10 minutes. 2 Pull the specified photoconductor up, and then slide it to the right to remove it from the printer. 2 1 Maintaining the printer 239 Warning-Potential Damage: To avoid overexposing the photoconductors, do not leave the front doors open the lower front door.
Replacing Supplies Replacing a photoconductor There are three different display messages that may appear when a photoconductor replacement is necessary: 84 Replace photoconductor, 84 photoconductor nearly low, or 84 photoconductor low. 1 Open the upper front door, and then open for more than 10 minutes. 2 Pull the specified photoconductor up, and then slide it to the right to remove it from the printer. 2 1 Maintaining the printer 239 Warning-Potential Damage: To avoid overexposing the photoconductors, do not leave the front doors open the lower front door.
User's Guide
Page 240
3 Unpack the replacement photoconductor. 1 2 3 4 Align and insert the left end of the photoconductor, and then press the right end into place. 1 2 5 Remove the red packing strip from the top of the photoconductor. 6 Place the old photoconductor into the replacement photoconductor box, and then place the return label on the box and mail it to Lexmark for recycling. Maintaining the printer 240
3 Unpack the replacement photoconductor. 1 2 3 4 Align and insert the left end of the photoconductor, and then press the right end into place. 1 2 5 Remove the red packing strip from the top of the photoconductor. 6 Place the old photoconductor into the replacement photoconductor box, and then place the return label on the box and mail it to Lexmark for recycling. Maintaining the printer 240
User's Guide
Page 241
... the upper front door. 2 1 Resetting the maintenance counter After installing a new photoconductor, the maintenance counter must be reset. If a "replace" or "low" message does not appear Use these steps when a photoconductor is replaced and a "replace" or "low" message does not appear: 1 ... to repeat steps 1 through 3. • When Ready appears, the counter is reset. Use one photoconductor is replaced, you replaced. • All • Cyan Photoconductor • Magenta Photoconductor Maintaining the printer 241 Notes: • If more than one of the following two procedures: If...
... the upper front door. 2 1 Resetting the maintenance counter After installing a new photoconductor, the maintenance counter must be reset. If a "replace" or "low" message does not appear Use these steps when a photoconductor is replaced and a "replace" or "low" message does not appear: 1 ... to repeat steps 1 through 3. • When Ready appears, the counter is reset. Use one photoconductor is replaced, you replaced. • All • Cyan Photoconductor • Magenta Photoconductor Maintaining the printer 241 Notes: • If more than one of the following two procedures: If...
User's Guide
Page 242
... more than 10 minutes. 2 Pull up and out on the display, or when print becomes faded, try to the home screen. • Yellow Photoconductor • Black Photoconductor 6 When photoconductor replaced appears, touch Yes. 7 Touch to return to extend the life of the specified cartridge to remove it from the printer. Warning-Potential Damage...
... more than 10 minutes. 2 Pull up and out on the display, or when print becomes faded, try to the home screen. • Yellow Photoconductor • Black Photoconductor 6 When photoconductor replaced appears, touch Yes. 7 Touch to return to extend the life of the specified cartridge to remove it from the printer. Warning-Potential Damage...
User's Guide
Page 264
When print quality is reduced, install the new photoconductor using the instruction sheet that came with the replacement part. 3 Touch Continue to clear the message and continue printing. 83 Transfer module life warning 1.... 82 Waste toner box missing Reinsert the waste toner box into the printer. 84 Replace photoconductor Replace the specified color photoconductor using the instruction sheet that came with the replacement part. 84 photoconductor low 1 Order a replacement photoconductor immediately. 2 When print quality is reduced, install the new transfer module using the instruction ...
When print quality is reduced, install the new photoconductor using the instruction sheet that came with the replacement part. 3 Touch Continue to clear the message and continue printing. 83 Transfer module life warning 1.... 82 Waste toner box missing Reinsert the waste toner box into the printer. 84 Replace photoconductor Replace the specified color photoconductor using the instruction sheet that came with the replacement part. 84 photoconductor low 1 Order a replacement photoconductor immediately. 2 When print quality is reduced, install the new transfer module using the instruction ...
User's Guide
Page 265
...Touch Continue to clear the message and continue printing. 88 Replace cartridge The specified toner cartridge is reduced, install the new photoconductor using the instruction sheet that the scanner has been disabled by the system support person. 840.02 Scanner Auto Disabled The...the scanner and automatically disabled it. 1 Remove all pages from the ADF. 2 Turn the printer off. Troubleshooting 265 84 photoconductor nearly low 1 Order a replacement photoconductor. 2 When print quality is exhausted. 1 Replace the specified toner cartridge. 2 Touch Continue to clear the message and continue...
...Touch Continue to clear the message and continue printing. 88 Replace cartridge The specified toner cartridge is reduced, install the new photoconductor using the instruction sheet that the scanner has been disabled by the system support person. 840.02 Scanner Auto Disabled The...the scanner and automatically disabled it. 1 Remove all pages from the ADF. 2 Turn the printer off. Troubleshooting 265 84 photoconductor nearly low 1 Order a replacement photoconductor. 2 When print quality is exhausted. 1 Replace the specified toner cartridge. 2 Touch Continue to clear the message and continue...
User's Guide
Page 268
Note: To avoid overexposing the photoconductor units, do not leave the lower front door open 293.02 Replace jammed originals if restarting job 294 Scanner jam, remove all originals from the ...
Note: To avoid overexposing the photoconductor units, do not leave the lower front door open 293.02 Replace jammed originals if restarting job 294 Scanner jam, remove all originals from the ...
User's Guide
Page 269
... might be hot. 3 Pull the jammed paper up and out to cool before touching. 2 Open the lower front door. Note: To avoid overexposing the photoconductor units, do not leave the front door open longer than 10 minutes. 3 Pull the paper forward if it from a hot component, allow the surface to... remove it is lodged too tightly under the photoconductor units. Troubleshooting 269 CAUTION-HOT SURFACE: The inside of injury from behind the toner cartridge area. Note: You may need to remove the...
... might be hot. 3 Pull the jammed paper up and out to cool before touching. 2 Open the lower front door. Note: To avoid overexposing the photoconductor units, do not leave the front door open longer than 10 minutes. 3 Pull the paper forward if it from a hot component, allow the surface to... remove it is lodged too tightly under the photoconductor units. Troubleshooting 269 CAUTION-HOT SURFACE: The inside of injury from behind the toner cartridge area. Note: You may need to remove the...
User's Guide
Page 270
..., and then place it on each photoconductor unit. 6 Close the lower front door. 7 Close the upper front door. 8 Touch Continue. 201 paper jam 1 Open the upper front door, and then open for ... cause your fingers to cool before touching. 2 Determine where the jam is located, and then remove it forward. Warning-Potential Damage: To avoid overexposing the photoconductors, do not leave the front doors open the lower front door. CAUTION-HOT SURFACE: The inside of the fuser unit. b If paper is visible under...
..., and then place it on each photoconductor unit. 6 Close the lower front door. 7 Close the upper front door. 8 Touch Continue. 201 paper jam 1 Open the upper front door, and then open for ... cause your fingers to cool before touching. 2 Determine where the jam is located, and then remove it forward. Warning-Potential Damage: To avoid overexposing the photoconductors, do not leave the front doors open the lower front door. CAUTION-HOT SURFACE: The inside of the fuser unit. b If paper is visible under...
User's Guide
Page 272
..., and then open for more than 10 minutes. To reduce the risk of the printer might be hot. Warning-Potential Damage: To avoid overexposing the photoconductors, do not leave the front doors open the lower front door. Troubleshooting 272 CAUTION-HOT SURFACE: The inside of injury from the bin. 202 paper...
..., and then open for more than 10 minutes. To reduce the risk of the printer might be hot. Warning-Potential Damage: To avoid overexposing the photoconductors, do not leave the front doors open the lower front door. Troubleshooting 272 CAUTION-HOT SURFACE: The inside of injury from the bin. 202 paper...
User's Guide
Page 273
... the risk of injury from a hot component, allow the surface to touch the roller underneath the fuser unit. Warning-Potential Damage: To avoid overexposing the photoconductors, do not leave the front doors open the lower front door. Paper jam behind the fuser, then remove the fuser: Warning-Potential Damage: Do not...
... the risk of injury from a hot component, allow the surface to touch the roller underneath the fuser unit. Warning-Potential Damage: To avoid overexposing the photoconductors, do not leave the front doors open the lower front door. Paper jam behind the fuser, then remove the fuser: Warning-Potential Damage: Do not...
User's Guide
Page 297
... to select that number. 11 Repeat steps 9 and 10 to align sets B through L. 12 Touch Back. 13 Touch Exit Config Menu. REINSTALL THE PHOTOCONDUCTOR Remove and reinstall the photoconductor. The color alignment pages print. 8 Touch the down arrow until Color Alignment appears. 6 Touch Color Alignment. 7 Touch Color Alignment again. ADJUST THE COLOR...
... to select that number. 11 Repeat steps 9 and 10 to align sets B through L. 12 Touch Back. 13 Touch Exit Config Menu. REINSTALL THE PHOTOCONDUCTOR Remove and reinstall the photoconductor. The color alignment pages print. 8 Touch the down arrow until Color Alignment appears. 6 Touch Color Alignment. 7 Touch Color Alignment again. ADJUST THE COLOR...
User's Guide
Page 298
...size loaded. To fix this, set Quiet Mode to the correct positions for the media that you are using. • Replace the photoconductor. Troubleshooting 298 Fine horizontal lines appear on color pages You may notice fine, horizontal lines in Quiet Mode. Clipped images These are possible ...solutions. Ghost images ABCDE ABCDE ABCDE These are possible solutions. Try one or more of the following : THE PHOTOCONDUCTOR IS NOT FUNCTIONING PROPERLY • Make sure the Paper Type setting is in photographs or pages with a high concentration of color. CHECK ...
...size loaded. To fix this, set Quiet Mode to the correct positions for the media that you are using. • Replace the photoconductor. Troubleshooting 298 Fine horizontal lines appear on color pages You may notice fine, horizontal lines in Quiet Mode. Clipped images These are possible ...solutions. Ghost images ABCDE ABCDE ABCDE These are possible solutions. Try one or more of the following : THE PHOTOCONDUCTOR IS NOT FUNCTIONING PROPERLY • Make sure the Paper Type setting is in photographs or pages with a high concentration of color. CHECK ...
User's Guide
Page 300
... Print Properties. • For Macintosh users, specify the type from the Print dialog. THE TRANSFER MODULE IS DEFECTIVE Replace the transfer module. A PHOTOCONDUCTOR IS DEFECTIVE Replace the defective photoconductor. Paper curl These are possible solutions. Light colored line, white line, or incorrectly colored line ABCDE ABCDE ABCDE ABCDE ABCDE These are possible...
... Print Properties. • For Macintosh users, specify the type from the Print dialog. THE TRANSFER MODULE IS DEFECTIVE Replace the transfer module. A PHOTOCONDUCTOR IS DEFECTIVE Replace the defective photoconductor. Paper curl These are possible solutions. Light colored line, white line, or incorrectly colored line ABCDE ABCDE ABCDE ABCDE ABCDE These are possible...
User's Guide
Page 303
... AND MULTIPLE TIMES ON THE PAGE Replace a toner cartridge if the defects occur every: • 33.0 mm (1.30 in.) • 35.3 mm (1.39 in.) Replace a photoconductor if the defects occur every: • 28.3 mm (1.11 in.) • 72.4 mm (2.85 in.) REPEATING MARKS OCCUR IN ALL COLORS AND MULTIPLE TIMES ON...
... AND MULTIPLE TIMES ON THE PAGE Replace a toner cartridge if the defects occur every: • 33.0 mm (1.30 in.) • 35.3 mm (1.39 in.) Replace a photoconductor if the defects occur every: • 28.3 mm (1.11 in.) • 72.4 mm (2.85 in.) REPEATING MARKS OCCUR IN ALL COLORS AND MULTIPLE TIMES ON...