Troubleshooting Guide
Page 4
... THE ORIGINAL DOCUMENT Make sure the quality of the following hardware are using a PBX telephone service, then make sure that wall jack. Solving fax problems Caller ID is not shown Contact your telecommunications company to verify that your telecommunications company to determine which you want to send...jack. 5 If you are possible solutions. CHECK THE POWER Make sure the printer is plugged in the upper left corner. For more of the Fax menu depends on the scanner glass in , the power is securely connected to a DSL filter or router that digital telephone services can be used ...
... THE ORIGINAL DOCUMENT Make sure the quality of the following hardware are using a PBX telephone service, then make sure that wall jack. Solving fax problems Caller ID is not shown Contact your telecommunications company to verify that your telecommunications company to determine which you want to send...jack. 5 If you are possible solutions. CHECK THE POWER Make sure the printer is plugged in the upper left corner. For more of the Fax menu depends on the scanner glass in , the power is securely connected to a DSL filter or router that digital telephone services can be used ...
Troubleshooting Guide
Page 5
.... Note: If you may disrupt fax transmissions. Disable this feature before the printer answers. Note: If you want to the telephone line. THE DOCUMENT IS NOT LOADED PROPERLY Load the original document faceup, short edge first into the ADF. Received fax has poor print quality These are ...possible solutions. MAKE SURE THE FAX TRANSMISSION SPEED IS NOT SET TOO HIGH Decrease the incoming fax transmission speed: 1 Type the printer IP address into the address ...
.... Note: If you may disrupt fax transmissions. Disable this feature before the printer answers. Note: If you want to the telephone line. THE DOCUMENT IS NOT LOADED PROPERLY Load the original document faceup, short edge first into the ADF. Received fax has poor print quality These are ...possible solutions. MAKE SURE THE FAX TRANSMISSION SPEED IS NOT SET TOO HIGH Decrease the incoming fax transmission speed: 1 Type the printer IP address into the address ...
Help Menu Pages
Page 1
...information about sending e-mails using addresses, shortcut numbers, or the address book, and about changing settings Provides information about sending faxes using fax numbers, shortcut numbers, or the address book, and about changing settings Provides information about scanning documents directly to an FTP ... a User's Guide. Additional language support The User's Guide, Setup sheet, and Help pages are stored in the multifunction printer (MFP) as PDFs. Software and Documentation CD The Software and Documentation CD packaged with the printer provides information about using the printer and...
...information about sending e-mails using addresses, shortcut numbers, or the address book, and about changing settings Provides information about sending faxes using fax numbers, shortcut numbers, or the address book, and about changing settings Provides information about scanning documents directly to an FTP ... a User's Guide. Additional language support The User's Guide, Setup sheet, and Help pages are stored in the multifunction printer (MFP) as PDFs. Software and Documentation CD The Software and Documentation CD packaged with the printer provides information about using the printer and...
Help Menu Pages
Page 9
...is not enabled, then contact your system support person. 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Sending a fax using the touch screen or keypad. Note: Do not place postcards, photos, small items, transparencies, photo paper, or... thin media (such as magazine clippings) into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number or a shortcut using the printer control panel 1 Load an original document faceup, short edge first ...
...is not enabled, then contact your system support person. 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Sending a fax using the touch screen or keypad. Note: Do not place postcards, photos, small items, transparencies, photo paper, or... thin media (such as magazine clippings) into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number or a shortcut using the printer control panel 1 Load an original document faceup, short edge first ...
Help Menu Pages
Page 10
... of 18 4 Touch Search Address Book. 5 Using the virtual keyboard, type the name or part of the name of the person whose fax number you want to fax. Sides (Duplex) This option informs the printer if the original document is set to Mixed Letter/Legal, you can be scanned and sent to... contains mixed paper sizes. • When "Original Size" is simplex (printed on one side) or duplex (printed on or off with pictures or photos Darkness This option adjusts how light or dark your faxes will turn out in relation to Auto Size Sense, the scanner automatically determines the size of information...
... of 18 4 Touch Search Address Book. 5 Using the virtual keyboard, type the name or part of the name of the person whose fax number you want to fax. Sides (Duplex) This option informs the printer if the original document is set to Mixed Letter/Legal, you can be scanned and sent to... contains mixed paper sizes. • When "Original Size" is simplex (printed on one side) or duplex (printed on or off with pictures or photos Darkness This option adjusts how light or dark your faxes will turn out in relation to Auto Size Sense, the scanner automatically determines the size of information...
Help Menu Pages
Page 11
...times are bound along the long edge or the short edge Note: Some Advanced Duplex options may not be especially useful in the fax. This setting can be available on that portion of the scan. • Advanced Duplex-Controls how many sides and what orientation an original document has, and whether ... Job, Transmission Log, Scan Preview, Edge Erase, and Advanced Duplex settings. • Delayed Send-Lets you would like to send your fax, and then touch Done. After setting up your fax, touch Delayed Send, enter the time and date you send a fax at a later time or date. When the first page is...
...times are bound along the long edge or the short edge Note: Some Advanced Duplex options may not be especially useful in the fax. This setting can be available on that portion of the scan. • Advanced Duplex-Controls how many sides and what orientation an original document has, and whether ... Job, Transmission Log, Scan Preview, Edge Erase, and Advanced Duplex settings. • Delayed Send-Lets you would like to send your fax, and then touch Done. After setting up your fax, touch Delayed Send, enter the time and date you send a fax at a later time or date. When the first page is...
Quick Reference
Page 6
... b Click Properties, Preferences, Options, or Setup, and then adjust the settings as magazine clippings) into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number or a shortcut using the touch screen or keypad. Note: Confidential, Verify, Reserve, and Repeat print jobs...from the printer control panel. Repeat When you send a Repeat print job, the printer prints all copies are loading a document into the ADF. Repeat and Reserve jobs continue to be deleted if the printer requires extra memory to process additional held jobs. Note: To place a ...
... b Click Properties, Preferences, Options, or Setup, and then adjust the settings as magazine clippings) into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number or a shortcut using the touch screen or keypad. Note: Confidential, Verify, Reserve, and Repeat print jobs...from the printer control panel. Repeat When you send a Repeat print job, the printer prints all copies are loading a document into the ADF. Repeat and Reserve jobs continue to be deleted if the printer requires extra memory to process additional held jobs. Note: To place a ...
User Manual
Page 3
...about the printer...15 Printer configurations...16 Selecting a location for the printer...17 Basic functions of the scanner...17 Understanding the ADF and scanner glass...18 Understanding the printer control panel...19 Understanding the home screen...20 Using the touch-screen buttons...22 ... card ...29 Installing a flash memory or firmware card...30 Installing an Internal Solutions Port...32 Installing a printer hard disk ...38 Installing a fax card ...42 Attaching cables...44 Verifying printer setup...45 Printing a menu settings page...45 Printing a network setup page ...46 Setting up the ...
...about the printer...15 Printer configurations...16 Selecting a location for the printer...17 Basic functions of the scanner...17 Understanding the ADF and scanner glass...18 Understanding the printer control panel...19 Understanding the home screen...20 Using the touch-screen buttons...22 ... card ...29 Installing a flash memory or firmware card...30 Installing an Internal Solutions Port...32 Installing a printer hard disk ...38 Installing a fax card ...42 Attaching cables...44 Verifying printer setup...45 Printing a menu settings page...45 Printing a network setup page ...46 Setting up the ...
User Manual
Page 4
... a telephone wall jack in Germany 64 Connecting to a telephone ...65 Connecting to an answering machine...66 Connecting to a computer with a modem...68 Setting the outgoing fax name and number...69 Setting the date and time...70 Turning Daylight Saving Time on ...70 Loading paper and specialty media 71 Setting the Paper... by the printer ...90 Paper types and weights supported by the finisher...90 Copying 92 Making copies...92 Making a quick copy...92 Copying using the ADF...92 Copying using the scanner glass ...93 Copying photos...93 Copying on specialty media...93 Contents 4
... a telephone wall jack in Germany 64 Connecting to a telephone ...65 Connecting to an answering machine...66 Connecting to a computer with a modem...68 Setting the outgoing fax name and number...69 Setting the date and time...70 Turning Daylight Saving Time on ...70 Loading paper and specialty media 71 Setting the Paper... by the printer ...90 Paper types and weights supported by the finisher...90 Copying 92 Making copies...92 Making a quick copy...92 Copying using the ADF...92 Copying using the scanner glass ...93 Copying photos...93 Copying on specialty media...93 Contents 4
User Manual
Page 6
... output file type...108 Canceling an e-mail...109 Understanding e-mail options...109 Original Size ...109 Sides (Duplex) ...109 Orientation ...109 Binding ...109 E-mail Subject ...109 E-mail File Name...109 E-mail Message ...fax lighter or darker ...114 Sending a fax at a scheduled time...115 Viewing a fax log...115 Blocking junk faxes...115 Canceling an outgoing fax...116 Canceling a fax while the original documents are still scanning 116 Canceling a fax after the original documents have been scanned to memory 116 Understanding fax options...116 Original Size ...116 Content...116 Sides (Duplex...
... output file type...108 Canceling an e-mail...109 Understanding e-mail options...109 Original Size ...109 Sides (Duplex) ...109 Orientation ...109 Binding ...109 E-mail Subject ...109 E-mail File Name...109 E-mail Message ...fax lighter or darker ...114 Sending a fax at a scheduled time...115 Viewing a fax log...115 Blocking junk faxes...115 Canceling an outgoing fax...116 Canceling a fax while the original documents are still scanning 116 Canceling a fax after the original documents have been scanned to memory 116 Understanding fax options...116 Original Size ...116 Content...116 Sides (Duplex...
User Manual
Page 7
......118 Holding and forwarding faxes...118 Holding faxes...118 Forwarding a fax ...119 Scanning to an FTP address 120 Scanning to an FTP address...120 Scanning to an FTP address using the keypad ...120 Scanning to an ... FTP shortcut using the Embedded Web Server 121 Creating an FTP shortcut using the touch screen...122 Understanding FTP options...122 Original Size ...122 Sides (Duplex) ...122 Orientation ...122 Binding ...122 Resolution...122 Send As ...123 Content...123 Advanced Options...123 Improving FTP quality...124 Scanning to a computer or flash drive...
......118 Holding and forwarding faxes...118 Holding faxes...118 Forwarding a fax ...119 Scanning to an FTP address 120 Scanning to an FTP address...120 Scanning to an FTP address using the keypad ...120 Scanning to an ... FTP shortcut using the Embedded Web Server 121 Creating an FTP shortcut using the touch screen...122 Understanding FTP options...122 Original Size ...122 Sides (Duplex) ...122 Orientation ...122 Binding ...122 Resolution...122 Send As ...123 Content...123 Advanced Options...123 Improving FTP quality...124 Scanning to a computer or flash drive...
User Manual
Page 9
... Disk Wiping menu ...181 Security Audit Log menu ...183 Set Date/Time menu...183 Settings menu...184 General Settings menu ...184 Copy Settings menu ...192 Fax Settings menu...198 E-mail Settings menu ...207 FTP Settings menu...212 Flash Drive menu ...215 Print Settings ...221 Help menu...233 Contents 9
... Disk Wiping menu ...181 Security Audit Log menu ...183 Set Date/Time menu...183 Settings menu...184 General Settings menu ...184 Copy Settings menu ...192 Fax Settings menu...198 E-mail Settings menu ...207 FTP Settings menu...212 Flash Drive menu ...215 Print Settings ...221 Help menu...233 Contents 9
User Manual
Page 11
... Partial document or photo scans...273 Cannot scan from a computer ...274 Solving fax problems...274 Caller ID is not shown...274 Cannot send or receive a fax...274 Can send but not receive faxes...276 Can receive but not send faxes...277 Received fax has poor print quality...277 Solving option problems...278 Option does not...
... Partial document or photo scans...273 Cannot scan from a computer ...274 Solving fax problems...274 Caller ID is not shown...274 Cannot send or receive a fax...274 Can send but not receive faxes...276 Can receive but not send faxes...277 Received fax has poor print quality...277 Solving option problems...278 Option does not...
User Manual
Page 14
... repairs, other than one input option. You must use the fax feature during a lightning storm. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you are using a high-capacity input tray, a duplex unit and an input option, or more information, see www.lexmark.com/multifunctionprinters. Safety information 14 For more than those described... or printer base if you may need additional furniture. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
... repairs, other than one input option. You must use the fax feature during a lightning storm. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you are using a high-capacity input tray, a duplex unit and an input option, or more information, see www.lexmark.com/multifunctionprinters. Safety information 14 For more than those described... or printer base if you may need additional furniture. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
User Manual
Page 17
... about the printer 17 It is important to: • Make sure airflow in .) 4 3 2 4 1 Basic functions of the scanner The scanner provides copy, fax, and scan-to another printer (PDF by way of FTP). You can: • Make quick copies, or change the settings on the printer control panel... to perform specific copy jobs. • Send a fax using the printer control panel. • Send a fax to multiple fax destinations at the same time. • Scan documents and send them to your computer, an e-mail address, a flash drive...
... about the printer 17 It is important to: • Make sure airflow in .) 4 3 2 4 1 Basic functions of the scanner The scanner provides copy, fax, and scan-to another printer (PDF by way of FTP). You can: • Make quick copies, or change the settings on the printer control panel... to perform specific copy jobs. • Send a fax using the printer control panel. • Send a fax to multiple fax destinations at the same time. • Scan documents and send them to your computer, an e-mail address, a flash drive...
User Manual
Page 19
...entire line is deleted by a comma (,). • From the home screen, press to delete the right-most digit of the Fax menu, fax function, or home screen, pressing causes an error beep. If the character is in a shortcut, then the shortcut is represented ... DEF 4 5 6 GHI JKL MNO 7 8 9 PQRS TUV WXYZ * 0 # 2 3 4 5 8 7 6 Item 1 Display 2 Keypad 1 2 ABC 4 5 GHI JKL 7 8 PQRS TUV * 0 Description View scanning, copying, faxing, and printing options as well as status and error messages. Press to return to cause a two- You can also press to the left of a number...
...entire line is deleted by a comma (,). • From the home screen, press to delete the right-most digit of the Fax menu, fax function, or home screen, pressing causes an error beep. If the character is in a shortcut, then the shortcut is represented ... DEF 4 5 6 GHI JKL MNO 7 8 9 PQRS TUV WXYZ * 0 # 2 3 4 5 8 7 6 Item 1 Display 2 Keypad 1 2 ABC 4 5 GHI JKL 7 8 PQRS TUV * 0 Description View scanning, copying, faxing, and printing options as well as status and error messages. Press to return to cause a two- You can also press to the left of a number...
User Manual
Page 20
... the printer 20 or to respond to messages. 1 2 8 Display item 1 Copy 2 E-mail 3 Menus 4 FTP Ready Touch any button to initiate an action such as copying, faxing, or scanning; Once it appears as the home screen. Opens the E-mail menus Opens the menus. Opens the File Transfer Protocol (FTP) menus Note: This...
... the printer 20 or to respond to messages. 1 2 8 Display item 1 Copy 2 E-mail 3 Menus 4 FTP Ready Touch any button to initiate an action such as copying, faxing, or scanning; Once it appears as the home screen. Opens the E-mail menus Opens the menus. Opens the File Transfer Protocol (FTP) menus Note: This...
User Manual
Page 21
...should do so the printer can continue processing, such as Close door or Insert print cartridge. 6 Status/Supplies Appears on any of held faxes, touch this button is locked. Touching this button opens a PIN entry screen. Entering the correct PIN unlocks the printer control panel (touch...Held Jobs Lock Device Unlock Device Function If this button. Tips is a context-sensitive Help feature within the display touch screens. 8 Fax Opens the Fax menus Other buttons that may appear on the screen when the printer is shown, then there are held jobs, excluding confidential print jobs...
...should do so the printer can continue processing, such as Close door or Insert print cartridge. 6 Status/Supplies Appears on any of held faxes, touch this button is locked. Touching this button opens a PIN entry screen. Entering the correct PIN unlocks the printer control panel (touch...Held Jobs Lock Device Unlock Device Function If this button. Tips is a context-sensitive Help feature within the display touch screens. 8 Fax Opens the Fax menus Other buttons that may appear on the screen when the printer is shown, then there are held jobs, excluding confidential print jobs...
User Manual
Page 22
...Sample touch screen Button Home Function Returns to scroll through the jobs. The following items are available under the Print, Fax, and Network headings: • Print job • Copy job • Fax profile • FTP • E-mail send Each heading has a list of jobs shown in a column, then ...an arrow appears enabling you can show only three jobs per screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. Using the touch-screen buttons Note: Depending on your options and administrative setup, your screens and buttons may vary from those shown...
...Sample touch screen Button Home Function Returns to scroll through the jobs. The following items are available under the Print, Fax, and Network headings: • Print job • Copy job • Fax profile • FTP • E-mail send Each heading has a list of jobs shown in a column, then ...an arrow appears enabling you can show only three jobs per screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. Using the touch-screen buttons Note: Depending on your options and administrative setup, your screens and buttons may vary from those shown...
User Manual
Page 24
... to show only three jobs per screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: • Print job • Copy job • Fax profile • FTP • E-mail send Each heading has a list of a screen and returns to...
... to show only three jobs per screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: • Print job • Copy job • Fax profile • FTP • E-mail send Each heading has a list of a screen and returns to...