Troubleshooting Guide
Page 1
... not plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Other electronic equipment plugged into the outlet is working. • The printer is turned on the Lexmark Web site at www.lexmark.com. Lexmark™ X65x Troubleshooting Guide Troubleshooting Solving basic ...printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer ...
... not plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Other electronic equipment plugged into the outlet is working. • The printer is turned on the Lexmark Web site at www.lexmark.com. Lexmark™ X65x Troubleshooting Guide Troubleshooting Solving basic ...printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer ...
Troubleshooting Guide
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... exit Hex Trace mode before you can print your job. Job takes longer than expected to On. Try one or more of pages in , the power is on to Off in the software overrides the setting in each tray. REDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the complexity of the... the following : MAKE SURE COLLATE IS SET TO ON From the Finishing menu or Print Properties, set the size from the Print dialog. CHECK THE POWER Make sure the printer is plugged in the job. 2 MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk.
... exit Hex Trace mode before you can print your job. Job takes longer than expected to On. Try one or more of pages in , the power is on to Off in the software overrides the setting in each tray. REDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the complexity of the... the following : MAKE SURE COLLATE IS SET TO ON From the Finishing menu or Print Properties, set the size from the Print dialog. CHECK THE POWER Make sure the printer is plugged in the job. 2 MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk.
Troubleshooting Guide
Page 3
... menu. 2 Before sending the job to the printer and the host computer, print server, option, or other network device. • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off and then restart the ...screen, adjust the scale setting. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the outlet is working. THE OUTPUT APPEARS WASHED OUT OR OVEREXPOSED •...
... menu. 2 Before sending the job to the printer and the host computer, print server, option, or other network device. • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off and then restart the ...screen, adjust the scale setting. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the outlet is working. THE OUTPUT APPEARS WASHED OUT OR OVEREXPOSED •...
Troubleshooting Guide
Page 4
...to verify a dial tone. Try one or more of the following : CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer is plugged in the upper left corner. REVIEW THIS DIGITAL PHONE SERVICE CHECKLIST The fax modem is subscribed to use ....for the following : CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. Cannot send or receive a fax These are possible solutions. CHECK THE POWER Make sure the printer is plugged in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before...
...to verify a dial tone. Try one or more of the following : CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer is plugged in the upper left corner. REVIEW THIS DIGITAL PHONE SERVICE CHECKLIST The fax modem is subscribed to use ....for the following : CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. Cannot send or receive a fax These are possible solutions. CHECK THE POWER Make sure the printer is plugged in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before...
Troubleshooting Guide
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... NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of the following topics may have a printer part that it . The printer performs a power-on the Software and Documentation CD Memory card Make sure the memory card is on and Ready appears. 2 On the home screen, touch . 3 Touch Settings...
... NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of the following topics may have a printer part that it . The printer performs a power-on the Software and Documentation CD Memory card Make sure the memory card is on and Ready appears. 2 On the home screen, touch . 3 Touch Settings...
Quick Reference
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... USB port until your PIN. 10 Touch the job you can be displayed for held jobs. For more information, visit the Lexmark Web site at www.lexmark.com. Flash drives supporting only USB Low-speed capabilities are appended by the extension type (for use household cleaners or detergents, as...system. Devices formatted with water. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove paper from the printer control panel. • You ...
... USB port until your PIN. 10 Touch the job you can be displayed for held jobs. For more information, visit the Lexmark Web site at www.lexmark.com. Flash drives supporting only USB Low-speed capabilities are appended by the extension type (for use household cleaners or detergents, as...system. Devices formatted with water. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove paper from the printer control panel. • You ...
User Manual
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...cartridges ...256 Ordering a maintenance kit ...257 Ordering a fuser...258 Ordering an ADF maintenance kit...258 Ordering a transfer roller...258 Ordering charge rolls...258 Ordering pick rollers ...258 Ordering ADF replacement parts...259 Ordering staple cartridges...259 Recycling Lexmark products...259 Moving the printer...259 Before moving the printer...259 Moving the......262 Checking the device status...262 Setting up e-mail alerts...262 Viewing reports...263 Adjusting the brightness of the display...263 Adjusting Power Saver...264 Restoring the factory default settings...264 Contents 10
...cartridges ...256 Ordering a maintenance kit ...257 Ordering a fuser...258 Ordering an ADF maintenance kit...258 Ordering a transfer roller...258 Ordering charge rolls...258 Ordering pick rollers ...258 Ordering ADF replacement parts...259 Ordering staple cartridges...259 Recycling Lexmark products...259 Moving the printer...259 Before moving the printer...259 Moving the......262 Checking the device status...262 Setting up e-mail alerts...262 Viewing reports...263 Adjusting the brightness of the display...263 Adjusting Power Saver...264 Restoring the factory default settings...264 Contents 10
User Manual
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... open...292 Check the network connections ...292 Check the network settings ...293 Contacting Customer Support...293 Notices 294 Edition notice...294 Industry Canada notices...296 Power consumption...304 Index 311 Contents 12
... open...292 Check the network connections ...292 Check the network settings ...293 Contacting Customer Support...293 Notices 294 Edition notice...294 Industry Canada notices...296 Power consumption...304 Index 311 Contents 12
User Manual
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... a lithium battery is a danger of misuse. Do not subject the power cord to the manufacturer's instructions and local regulations. CAUTION-POTENTIAL INJURY: This product uses a laser. Note: Use the handholds located on the power cord. This product is misused, a risk of trying to lift it...trained personnel to cool before moving the printer, follow these guidelines to avoid the possibility of specific manufacturer's components. If the power cord is designed, tested, and approved to meet strict global safety standards with this product to release emissions. Do not place...
... a lithium battery is a danger of misuse. Do not subject the power cord to the manufacturer's instructions and local regulations. CAUTION-POTENTIAL INJURY: This product uses a laser. Note: Use the handholds located on the power cord. This product is misused, a risk of trying to lift it...trained personnel to cool before moving the printer, follow these guidelines to avoid the possibility of specific manufacturer's components. If the power cord is designed, tested, and approved to meet strict global safety standards with this product to release emissions. Do not place...
User Manual
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... as the fax feature, power cord, or telephone, during a lightning storm. You must use the fax feature during a lightning storm. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you are using a high-capacity input tray, a duplex unit and an input option, or more information, see www.lexmark.com/multifunctionprinters. CAUTION-SHOCK...
... as the fax feature, power cord, or telephone, during a lightning storm. You must use the fax feature during a lightning storm. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you are using a high-capacity input tray, a duplex unit and an input option, or more information, see www.lexmark.com/multifunctionprinters. CAUTION-SHOCK...
User Manual
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... with the default settings. • If pressed while a job is scanning, the button has no effect. 7 Indicator light Indicates the printer status: • Off-The power is off. • Blinking green-The printer is warming up, processing data, or printing. • Solid green-The printer is on, but idle. • Blinking...
... with the default settings. • If pressed while a job is scanning, the button has no effect. 7 Indicator light Indicates the printer status: • Off-The power is off. • Blinking green-The printer is warming up, processing data, or printing. • Solid green-The printer is on, but idle. • Blinking...
User Manual
Page 26
... memory devices sometime after setting up the printer, then turn them to install the available cards; You can also use them off , and unplug the power cord from the wall outlet before continuing.
... memory devices sometime after setting up the printer, then turn them to install the available cards; You can also use them off , and unplug the power cord from the wall outlet before continuing.
User Manual
Page 27
... board door. 2 Loosen the screw(s) on the system board cover. Accessing the system board to the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you are accessing the system board or installing optional hardware or memory devices sometime after setting up...
... board door. 2 Loosen the screw(s) on the system board cover. Accessing the system board to the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you are accessing the system board or installing optional hardware or memory devices sometime after setting up...
User Manual
Page 29
... are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn them off , and unplug the power cord from the wall outlet before touching any system board electronic components or connectors. Installing a memory card CAUTION-SHOCK HAZARD: If you have any other...
... are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn them off , and unplug the power cord from the wall outlet before touching any system board electronic components or connectors. Installing a memory card CAUTION-SHOCK HAZARD: If you have any other...
User Manual
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... are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn them off , and unplug the power cord from the wall outlet before touching any cables going into place. 6 Replace the system board cover and close the system board door. 1 2 3 Installing a flash...
... are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn them off , and unplug the power cord from the wall outlet before touching any cables going into place. 6 Replace the system board cover and close the system board door. 1 2 3 Installing a flash...
User Manual
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... system board cover and close the system board door. 1 2 3 Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Warning-Potential Damage: System board electronic components are accessing the system board or installing optional hardware or memory... devices sometime after setting up the printer, then turn them off , and unplug the power cord from the wall outlet before touching any cables going into the printer. Touch something metal on the card. If you are ...
... system board cover and close the system board door. 1 2 3 Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Warning-Potential Damage: System board electronic components are accessing the system board or installing optional hardware or memory... devices sometime after setting up the printer, then turn them off , and unplug the power cord from the wall outlet before touching any cables going into the printer. Touch something metal on the card. If you are ...
User Manual
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...system board or installing optional hardware or memory devices sometime after setting up the printer, then turn them off , and unplug the power cord from the wall outlet before touching any cables going into the printer. 13 Replace the system board cover and close the ...system board door. 1 2 3 Installing a printer hard disk The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP). If you are easily damaged by static electricity. Note: Avoid touching the components on the printer before continuing. Additional printer...
...system board or installing optional hardware or memory devices sometime after setting up the printer, then turn them off , and unplug the power cord from the wall outlet before touching any cables going into the printer. 13 Replace the system board cover and close the ...system board door. 1 2 3 Installing a printer hard disk The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP). If you are easily damaged by static electricity. Note: Avoid touching the components on the printer before continuing. Additional printer...
User Manual
Page 42
... are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn them off , and unplug the power cord from the fax card opening. 2 1 Additional printer setup 42 CAUTION-SHOCK HAZARD: If you have any other devices attached to the printer, then turn...
... are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn them off , and unplug the power cord from the fax card opening. 2 1 Additional printer setup 42 CAUTION-SHOCK HAZARD: If you have any other devices attached to the printer, then turn...
User Manual
Page 49
Additional printer setup 49 Do not connect the USB cable until instructed to set up the printer. 1 Connect the power cable, and then turn the printer on. 1 2 Make sure the printer and computer are fully on the screen 2 Insert the Software and Documentation CD. 3 Click ...
Additional printer setup 49 Do not connect the USB cable until instructed to set up the printer. 1 Connect the power cable, and then turn the printer on. 1 2 Make sure the printer and computer are fully on the screen 2 Insert the Software and Documentation CD. 3 Click ...
User Manual
Page 51
... wireless access 1 Type the name of the Embedded Web Server, navigate to the page where the wireless settings information is stored. 3 Connect the power cable, and then turn the power on the MAC address sheet. 3 Open the Safari browser. 4 From the Bookmarks drop-down menu, select Show. 5 Under Collections, select Bonjour or...
... wireless access 1 Type the name of the Embedded Web Server, navigate to the page where the wireless settings information is stored. 3 Connect the power cable, and then turn the power on the MAC address sheet. 3 Open the Safari browser. 4 From the Bookmarks drop-down menu, select Show. 5 Under Collections, select Bonjour or...
