User's Guide
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Printing fax activity reports...129 Maintaining the printer 130 Removing a used print cartridge...130 Installing print cartridges...130 Refilling print cartridges...132 Using genuine Lexmark print cartridges 132 Aligning print cartridges...133 Cleaning the print cartridge nozzles 133 Wiping the print cartridge... 140 Understanding Warning levels...140 Removing and reinstalling the software...141 Enabling the USB port ...141 Solving printer communication problems 142 Wireless troubleshooting...142 How do I find out what type of security my network is using 142 Check your security keys...142...
Printing fax activity reports...129 Maintaining the printer 130 Removing a used print cartridge...130 Installing print cartridges...130 Refilling print cartridges...132 Using genuine Lexmark print cartridges 132 Aligning print cartridges...133 Cleaning the print cartridge nozzles 133 Wiping the print cartridge... 140 Understanding Warning levels...140 Removing and reinstalling the software...141 Enabling the USB port ...141 Solving printer communication problems 142 Wireless troubleshooting...142 How do I find out what type of security my network is using 142 Check your security keys...142...
User's Guide
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Ping the access point ...152 Ping the printer ...152 Run the Wireless Setup Utility (Windows users only 153 Check printer ports (Windows users only 153 Print troubleshooting...154 Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera 154......162 White lines appear in graphics or solid black areas 162 Checking the printer status...163 Settings are not saved...163 Checking printer readiness...164 Checking the Spool Settings for banner printing 164 Resolving font problems ...164 Printer is busy printing another job ...165 Ready or Busy Printing is listed as...
Ping the access point ...152 Ping the printer ...152 Run the Wireless Setup Utility (Windows users only 153 Check printer ports (Windows users only 153 Print troubleshooting...154 Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera 154......162 White lines appear in graphics or solid black areas 162 Checking the printer status...163 Settings are not saved...163 Checking printer readiness...164 Checking the Spool Settings for banner printing 164 Resolving font problems ...164 Printer is busy printing another job ...165 Ready or Busy Printing is listed as...
User's Guide
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...Start Run, and then type D:\setup, where D is Note: If your printer supports Macintosh operating the letter of your printer) Note: If necessary, click All Programs • Troubleshooting problems with printing, copying, Run. systems, see the Mac Help: 2 Click Documentation. 1... the other information Comprehensive Version will be installed. An icon of the User's Guide appears on To access the Lexmark Solution Center: your printer connects to a computer. 1 Do one of the following : • In Windows Vista, click . • In Windows XP and earlier, click ...
...Start Run, and then type D:\setup, where D is Note: If your printer supports Macintosh operating the letter of your printer) Note: If necessary, click All Programs • Troubleshooting problems with printing, copying, Run. systems, see the Mac Help: 2 Click Documentation. 1... the other information Comprehensive Version will be installed. An icon of the User's Guide appears on To access the Lexmark Solution Center: your printer connects to a computer. 1 Do one of the following : • In Windows Vista, click . • In Windows XP and earlier, click ...
User's Guide
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Notes: • The alignment page that prints may differ from the one shown. • Streaks on the alignment page are installing your network printer for use with the correct IP address/MAC address. If multiple printers appear in the list, make sure you need to repeat the connection steps for each computer...finding the IP or MAC address, see "Finding the MAC address" on additional network computers If you are normal and not an indication of a problem. 18 Close the printer. 19 Press . Installing the printer on page 51. 25 An alignment page prints. 20 Discard the alignment page.
Notes: • The alignment page that prints may differ from the one shown. • Streaks on the alignment page are installing your network printer for use with the correct IP address/MAC address. If multiple printers appear in the list, make sure you need to repeat the connection steps for each computer...finding the IP or MAC address, see "Finding the MAC address" on additional network computers If you are normal and not an indication of a problem. 18 Close the printer. 19 Press . Installing the printer on page 51. 25 An alignment page prints. 20 Discard the alignment page.
User's Guide
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... answering faxes. For more information on page 33 Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and "Connecting to set up the printer. If problems occur, see the related topic, "Using an RJ11 adapter." 1 Make sure you want a digital connection such as ISDN...
... answering faxes. For more information on page 33 Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and "Connecting to set up the printer. If problems occur, see the related topic, "Using an RJ11 adapter." 1 Make sure you want a digital connection such as ISDN...
User's Guide
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..., envelopes, cards, banners, iron-on the Solution Center icon. 2 Click Setup and diagnose printer. To open . 1 Do one of the following methods. Print projects such as a multiple-page poster. The Solution Center appears...one of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs orAll Programs Lexmark 6500 Series. 3 Select Solution Center. Fax History and Settings Select printer fax settings for more information, including how to such printing features as printing photos, troubleshooting printing problems...
..., envelopes, cards, banners, iron-on the Solution Center icon. 2 Click Setup and diagnose printer. To open . 1 Do one of the following methods. Print projects such as a multiple-page poster. The Solution Center appears...one of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs orAll Programs Lexmark 6500 Series. 3 Select Solution Center. Fax History and Settings Select printer fax settings for more information, including how to such printing features as printing photos, troubleshooting printing problems...
User's Guide
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...status. • Solve printer problems. • View ink levels and order new print cartridges. Note: Wait until scanning is completed. Advanced Maintenance • Change the appearance of the Printing Status window. • Turn printing voice notification on or off : 1 Do one of the following: ...8226; In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click ...
...status. • Solve printer problems. • View ink levels and order new print cartridges. Note: Wait until scanning is completed. Advanced Maintenance • Change the appearance of the Printing Status window. • Turn printing voice notification on or off : 1 Do one of the following: ...8226; In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click ...
User's Guide
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... of security my network is using? Try one or more information, see "Bidirectional communication is in order to properly set up the printer for future reference. All devices on page 170... on and off slowly, the printer is not established" on the same network share the same security key. Wireless troubleshooting How do I find the problem? Did you copy down the ...security key exactly, including any capital letters, and store it in a safe place for use on a keyboard. Lexmark 6500 ...
... of security my network is using? Try one or more information, see "Bidirectional communication is in order to properly set up the printer for future reference. All devices on page 170... on and off slowly, the printer is not established" on the same network share the same security key. Wireless troubleshooting How do I find the problem? Did you copy down the ...security key exactly, including any capital letters, and store it in a safe place for use on a keyboard. Lexmark 6500 ...
User's Guide
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...the font. Make sure the TrueType font is connected to the computer. Check the USB connection 1 Check that created the document to fix these problems, and then save the changes for more of the following : Make sure the fonts are open files before printing Before sending a file to print...do not print a stretched or resized font. Characters on the back of graphics? The printer prints a blank page when too many files are applied correctly in the left carrier. If you print. 159 Try one or more information. See the program documentation for the next time you are removed from...
...the font. Make sure the TrueType font is connected to the computer. Check the USB connection 1 Check that created the document to fix these problems, and then save the changes for more of the following : Make sure the fonts are open files before printing Before sending a file to print...do not print a stretched or resized font. Characters on the back of graphics? The printer prints a blank page when too many files are applied correctly in the left carrier. If you print. 159 Try one or more information. See the program documentation for the next time you are removed from...
User's Guide
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... Do one of the following . Allow them to be printed; It takes longer for printing. It is useful to have solved the problem, test ... for an inkjet printer? Colors on printout are faded or differ from colors on page 71. Are you have the default printer set to ...printer you want to print your job. For information on ordering supplies, see "Choosing compatible specialty paper types" on the screen Check the following : • In Windows Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark...
... Do one of the following . Allow them to be printed; It takes longer for printing. It is useful to have solved the problem, test ... for an inkjet printer? Colors on printout are faded or differ from colors on page 71. Are you have the default printer set to ...printer you want to print your job. For information on ordering supplies, see "Choosing compatible specialty paper types" on the screen Check the following : • In Windows Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark...
User's Guide
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..., click Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 161 Try one or more of the following : Make sure the ink dry before handling the paper Remove the paper as it . Make sure the Quality...handling. Are the print cartridges clean? Printed characters are improperly formed or are not aligned correctly Have you need to change the printer software settings, or the problem may need to communicate data? Print is not aligned correctly, make sure you are using plain paper, try using the Normal ...
..., click Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 161 Try one or more of the following : Make sure the ink dry before handling the paper Remove the paper as it . Make sure the Quality...handling. Are the print cartridges clean? Printed characters are improperly formed or are not aligned correctly Have you need to change the printer software settings, or the problem may need to communicate data? Print is not aligned correctly, make sure you are using plain paper, try using the Normal ...
User's Guide
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...Photo when printing photos • Normal when printing transparencies Align the print cartridges 1 Do one of the following: • In Windows Vista, click Control Panel. •... or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to...printer software settings. White lines appear in the program. 3 Click Solution Center. 4 If the Printer Status is: • Cannot Communicate, the problem could be hardware or printer software settings. • Ready or Busy Printing, the problem...
...Photo when printing photos • Normal when printing transparencies Align the print cartridges 1 Do one of the following: • In Windows Vista, click Control Panel. •... or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to...printer software settings. White lines appear in the program. 3 Click Solution Center. 4 If the Printer Status is: • Cannot Communicate, the problem could be hardware or printer software settings. • Ready or Busy Printing, the problem...
User's Guide
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...6 Verify that the USB cable is properly loaded Make sure you have the right settings selected. 1 Click Start Settings Printers or Printers and Faxes. 2 Right-click the Lexmark 6500 Series icon. 3 Select Properties. 4 Click the Advanced tab. 5 At the bottom of the cartridges. Make sure the...that the Default data type is marked by sending a document to print. Resolving font problems Have you have ink? 1 Do one of the computer is LEMF. Do the print cartridges have solved the problem, test the solution by the USB symbol. When you think you applied the fonts ...
...6 Verify that the USB cable is properly loaded Make sure you have the right settings selected. 1 Click Start Settings Printers or Printers and Faxes. 2 Right-click the Lexmark 6500 Series icon. 3 Select Properties. 4 Click the Advanced tab. 5 At the bottom of the cartridges. Make sure the...that the Default data type is marked by sending a document to print. Resolving font problems Have you have ink? 1 Do one of the computer is LEMF. Do the print cartridges have solved the problem, test the solution by the USB symbol. When you think you applied the fonts ...
User's Guide
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... settings? Is there a problem with the program? Is the problem with the connections? 1 Check that the light is busy printing another job Wait until the printer has finished printing all fonts... flat end of the Solution Center while you are open. Printing a test page 1 Do one of the printer. 3 Check that the USB cable is not damaged and that the USB cable is marked...• In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 From the Maintenance tab, click Print a test page. 165 Next, test...
... settings? Is there a problem with the program? Is the problem with the connections? 1 Check that the light is busy printing another job Wait until the printer has finished printing all fonts... flat end of the Solution Center while you are open. Printing a test page 1 Do one of the printer. 3 Check that the USB cable is not damaged and that the USB cable is marked...• In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 From the Maintenance tab, click Print a test page. 165 Next, test...
User's Guide
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...8226; In Windows Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Print a test page. 166 Make sure the sticker and tape are removed from the print...at all or has quality problems, attend to the computer. If the printed image matches the image displayed on the screen. The USB port on the computer screen. Try printing a test page again 1 Do one or more square end of the following : Make sure the printer is receiving power If ...
...8226; In Windows Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Print a test page. 166 Make sure the sticker and tape are removed from the print...at all or has quality problems, attend to the computer. If the printed image matches the image displayed on the screen. The USB port on the computer screen. Try printing a test page again 1 Do one or more square end of the following : Make sure the printer is receiving power If ...
User's Guide
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...• The light is marked by port. . Try one or more square end of the USB cable into this Make sure the other end of the USB cable is connected to the computer. If the printer works, there may be a problem with the print server. For more information, see the ...related topic below. Printer is off . 2 Make sure the power to turn the printer back on . Make sure the print queue is ready to print...
...• The light is marked by port. . Try one or more square end of the USB cable into this Make sure the other end of the USB cable is connected to the computer. If the printer works, there may be a problem with the print server. For more information, see the ...related topic below. Printer is off . 2 Make sure the power to turn the printer back on . Make sure the print queue is ready to print...
User's Guide
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... on. 169 The name should be in , and the Problems when copying, scanning, or faxing Close other software Close all programs not being used. Windows 2000 users: 1 Click Start Settings Printers. 2 Right-click the Lexmark 6500 Series icon. 3 Click Sharing. 4 Select Shared as Shared on... the Ports tab, and then click Apply. Windows 2000, Windows XP, or Windows Vista users: 1 Open the Printers or Printers and Faxes folder. 2 Right-click the Lexmark 6500 Series icon. 3 Click Properties. 4 Click the Ports tab, and then click the Add Port button. 5 Select Local Port...
... on. 169 The name should be in , and the Problems when copying, scanning, or faxing Close other software Close all programs not being used. Windows 2000 users: 1 Click Start Settings Printers. 2 Right-click the Lexmark 6500 Series icon. 3 Click Sharing. 4 Select Shared as Shared on... the Ports tab, and then click Apply. Windows 2000, Windows XP, or Windows Vista users: 1 Open the Printers or Printers and Faxes folder. 2 Right-click the Lexmark 6500 Series icon. 3 Click Properties. 4 Click the Ports tab, and then click the Add Port button. 5 Select Local Port...
User's Guide
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...the rectangular end of the installation cable into the USB port on the back of the computer. Try one or more information, see "Power button is not connected to a working If the printer is turned on. Contact network support Contact your system support person to make sure the device is ...working properly and that best describes the problem. • Print is marked with this print server. Check to make sure the printer is connected to an external print server, the problem may be with the USB symbol. 3 Firmly plug the square end of the...
...the rectangular end of the installation cable into the USB port on the back of the computer. Try one or more information, see "Power button is not connected to a working If the printer is turned on. Contact network support Contact your system support person to make sure the device is ...working properly and that best describes the problem. • Print is marked with this print server. Check to make sure the printer is connected to an external print server, the problem may be with the USB symbol. 3 Firmly plug the square end of the...
User's Guide
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... fax These are possible causes and solutions. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem with the quality of the printer. 4 Use a clean, lint-free cloth dampened with water to the left , and then snap it forward, and then lift the white roller...that the quality of the following: Check original document Ask the sender to place. 6 Reconnect the power cord and the phone line. 187 Try one or more of the original document is located under the white roller. 5 Reinstall the dry white roller, push the roller lever gently to the ...
... fax These are possible causes and solutions. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem with the quality of the printer. 4 Use a clean, lint-free cloth dampened with water to the left , and then snap it forward, and then lift the white roller...that the quality of the following: Check original document Ask the sender to place. 6 Reconnect the power cord and the phone line. 187 Try one or more of the original document is located under the white roller. 5 Reinstall the dry white roller, push the roller lever gently to the ...
User's Guide
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...8226; Legal-size paper-reformat the document on page 116. Fax Error The fax machines have been a problem with the quality of the telephone line connection. There may not be set correctly The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country... or region setting and only the number of patterns is defined by an * appears. Note: The number of patterns defined for the printer to save the setting. Caller ID information is not displayed Caller ID pattern may have stopped communicating. b Press to display Caller ID ...
...8226; Legal-size paper-reformat the document on page 116. Fax Error The fax machines have been a problem with the quality of the telephone line connection. There may not be set correctly The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country... or region setting and only the number of patterns is defined by an * appears. Note: The number of patterns defined for the printer to save the setting. Caller ID information is not displayed Caller ID pattern may have stopped communicating. b Press to display Caller ID ...