Clearing Jams Guide
Page 2
... 1 Touch Status/Supplies to identify the location of the jam. 2 Pull the standard tray out. Use the cartridge handle whenever you are holding the cartridge. 5 Place the print cartridge aside. CAUTION-HOT SURFACE: The inside of the printer might be covered with unfused toner which can stain garments .... If the paper is exiting the printer, then pull the paper out, and then touch Continue. Warning-Potential Damage: Do not leave the cartridge exposed to cool before touching. Warning-Potential Damage: The jammed paper may be hot. If the paper is not exiting the printer: 1 Pull...
... 1 Touch Status/Supplies to identify the location of the jam. 2 Pull the standard tray out. Use the cartridge handle whenever you are holding the cartridge. 5 Place the print cartridge aside. CAUTION-HOT SURFACE: The inside of the printer might be covered with unfused toner which can stain garments .... If the paper is exiting the printer, then pull the paper out, and then touch Continue. Warning-Potential Damage: Do not leave the cartridge exposed to cool before touching. Warning-Potential Damage: The jammed paper may be hot. If the paper is not exiting the printer: 1 Pull...
Clearing Jams Guide
Page 4
... the latch to be removed. the bottom envelope will have to open the stapler door. 4 Note: If you cannot remove the envelope, then the print cartridge will be the one that is exiting into place. 6 Flex and stack the envelopes. 7 Load the envelopes in the envelope feeder. 8 Adjust the paper guide...
... the latch to be removed. the bottom envelope will have to open the stapler door. 4 Note: If you cannot remove the envelope, then the print cartridge will be the one that is exiting into place. 6 Flex and stack the envelopes. 7 Load the envelopes in the envelope feeder. 8 Adjust the paper guide...
Clearing Jams Guide
Page 5
3 Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer. 5 Close the staple guard. 290-294 paper jams 1 Remove all original documents from the ADF. 2 Open the ADF cover, and then remove any jammed paper. 4 Use the metal tab to lift the staple guard, and then remove any loose staples. 6 Press down on the staple guard until it snaps into place. 3 Close the ADF cover. 7 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. 8 Close the stapler door. 5
3 Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer. 5 Close the staple guard. 290-294 paper jams 1 Remove all original documents from the ADF. 2 Open the ADF cover, and then remove any jammed paper. 4 Use the metal tab to lift the staple guard, and then remove any loose staples. 6 Press down on the staple guard until it snaps into place. 3 Close the ADF cover. 7 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. 8 Close the stapler door. 5
Troubleshooting Guide
Page 3
... computer and the printer. Partial document or photo copies These are possible solutions. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. PATTERNS (MOIRÉ) APPEAR IN THE OUTPUT • On the Copy screen, select the Text/Photo or Printed Image...
... computer and the printer. Partial document or photo copies These are possible solutions. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. PATTERNS (MOIRÉ) APPEAR IN THE OUTPUT • On the Copy screen, select the Text/Photo or Printed Image...
Troubleshooting Guide
Page 5
...subscribe to put the printer in the tray. Received fax has poor print quality These are possible solutions. THE TONER MAY BE LOW When 88 Cartridge low appears or when you want the phone to consider adding a second telephone line for the printer. TEMPORARILY DISCONNECT OTHER EQUIPMENT To ensure the... fax transmissions. Try one page at 4. 1 Type the printer IP address into the address field of times you experience faded print, replace the cartridge. THE DOCUMENT IS NOT LOADED PROPERLY Load the original document faceup, short edge first into the ADF. THE TONER MAY BE LOW 88...
...subscribe to put the printer in the tray. Received fax has poor print quality These are possible solutions. THE TONER MAY BE LOW When 88 Cartridge low appears or when you want the phone to consider adding a second telephone line for the printer. TEMPORARILY DISCONNECT OTHER EQUIPMENT To ensure the... fax transmissions. Try one page at 4. 1 Type the printer IP address into the address field of times you experience faded print, replace the cartridge. THE DOCUMENT IS NOT LOADED PROPERLY Load the original document faceup, short edge first into the ADF. THE TONER MAY BE LOW 88...
Troubleshooting Guide
Page 8
... Print Properties. • For Macintosh users, change the setting from the Page Setup dialog. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control... the size from Print Properties. • For Macintosh users, specify the size from the Print dialog. PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove the print cartridge and make sure the packing material is properly removed. Try one or more information, contact Customer Support.
... Print Properties. • For Macintosh users, change the setting from the Page Setup dialog. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control... the size from Print Properties. • For Macintosh users, specify the size from the Print dialog. PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove the print cartridge and make sure the packing material is properly removed. Try one or more information, contact Customer Support.
Troubleshooting Guide
Page 9
... the paper loaded in its original wrapper until you use it . THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in .). Repeating defects... paper from the Page Setup dialog. Paper curl These are possible solutions. THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: ...
... the paper loaded in its original wrapper until you use it . THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in .). Repeating defects... paper from the Page Setup dialog. Paper curl These are possible solutions. THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: ...
Troubleshooting Guide
Page 10
... or the Contrast setting is too dark These are possible solutions. MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE PRINT CARTRIDGE Remove the print cartridge and shake it from side to side to print, specify the correct type setting: 10 • For Windows users, ...settings from Print Properties. • For Macintosh users, change these settings from your software program or application. THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. CHECK THE PAPER Avoid textured paper with a new one or more of paper. • Use only transparencies recommended by...
... or the Contrast setting is too dark These are possible solutions. MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE PRINT CARTRIDGE Remove the print cartridge and shake it from side to side to print, specify the correct type setting: 10 • For Windows users, ...settings from Print Properties. • For Macintosh users, change these settings from your software program or application. THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. CHECK THE PAPER Avoid textured paper with a new one or more of paper. • Use only transparencies recommended by...
Troubleshooting Guide
Page 11
... loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Print dialog. THE PRINT CARTRIDGE IS DEFECTIVE Replace the print cartridge. Try one or more of the printer might be serviced. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner ... CHECK THE PAPER Avoid textured paper with a new one. Try one or more of the following : MAKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED Remove the print cartridge and shake it . Streaked vertical lines These are possible solutions. THE PAPER PATH MAY NOT BE CLEAR Check the paper path ...
... loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Print dialog. THE PRINT CARTRIDGE IS DEFECTIVE Replace the print cartridge. Try one or more of the printer might be serviced. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner ... CHECK THE PAPER Avoid textured paper with a new one. Try one or more of the following : MAKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED Remove the print cartridge and shake it . Streaked vertical lines These are possible solutions. THE PAPER PATH MAY NOT BE CLEAR Check the paper path ...
Troubleshooting Guide
Page 12
... only transparencies recommended by the printer manufacturer. You need to type https:// instead of the printer. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 12 Try one or more information, see your printer model type and serial number. In the U.S. CHECK THE NETWORK SETTINGS Depending... the type from the Print dialog. Embedded Web Server does not open These are possible solutions. For more of the following: THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. Contacting Customer Support When you call (1-800-539-6275).
... only transparencies recommended by the printer manufacturer. You need to type https:// instead of the printer. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 12 Try one or more information, see your printer model type and serial number. In the U.S. CHECK THE NETWORK SETTINGS Depending... the type from the Print dialog. Embedded Web Server does not open These are possible solutions. For more of the following: THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. Contacting Customer Support When you call (1-800-539-6275).
User Guide
Page 9
... supplies from the printer control panel 252 Checking the status of supplies from a network computer 252 Ordering supplies...253 Ordering print cartridges ...253 Ordering a maintenance kit ...254 Ordering a fuser...255 Ordering an ADF maintenance kit...255 Ordering a transfer roller...255 ...Ordering charge rolls...255 Ordering pick rollers ...255 Ordering ADF replacement parts...256 Ordering staple cartridges...256 Recycling Lexmark products...256 Moving the printer...256 Before moving the printer ...256 Moving the printer to another location...257 Setting the...
... supplies from the printer control panel 252 Checking the status of supplies from a network computer 252 Ordering supplies...253 Ordering print cartridges ...253 Ordering a maintenance kit ...254 Ordering a fuser...255 Ordering an ADF maintenance kit...255 Ordering a transfer roller...255 ...Ordering charge rolls...255 Ordering pick rollers ...255 Ordering ADF replacement parts...256 Ordering staple cartridges...256 Recycling Lexmark products...256 Moving the printer...256 Before moving the printer ...256 Moving the printer to another location...257 Setting the...
User Guide
Page 21
... entry screen. Touch it to give instructions on what you should do so the printer can continue processing, such as Close door or Insert print cartridge. 6 Status/Supplies Appears on the screen when the printer is locked.
... entry screen. Touch it to give instructions on what you should do so the printer can continue processing, such as Close door or Insert print cartridge. 6 Status/Supplies Appears on the screen when the printer is locked.
User Guide
Page 91
... types and weights supported by the finisher Use this table to determine the possible output destinations of each output bin is included with the special cartridge required for label applications. Paper types and weights supported by the printer The printer engine supports 60-176 g/m2 (16-47 lb) paper weights. The...
... types and weights supported by the finisher Use this table to determine the possible output destinations of each output bin is included with the special cartridge required for label applications. Paper types and weights supported by the printer The printer engine supports 60-176 g/m2 (16-47 lb) paper weights. The...
User Guide
Page 92
The label fuser cleaner is included with the special cartridge required for label applications. Paper and specialty media guidelines 92 Paper type Paper • Plain • Bond • Colored • Custom • Letterhead • Light ...
The label fuser cleaner is included with the special cartridge required for label applications. Paper and specialty media guidelines 92 Paper type Paper • Plain • Bond • Colored • Custom • Letterhead • Light ...
User Guide
Page 132
...sure the Paper Type is Card Stock. • Select the appropriate Paper Texture setting. When printing on the labels being considered for laser printers. Label adhesives, face sheet (printable stock), and topcoats can withstand temperatures up to 230°C (446°F) without delaminating,... labels designed specifically for use before buying large quantities. Partial sheets also contaminate the printer and the cartridge with slick backing material. • Use full label sheets. Tips on the Lexmark Web site at least 1 mm (0.04 in.) away from edges is not possible, remove a ...
...sure the Paper Type is Card Stock. • Select the appropriate Paper Texture setting. When printing on the labels being considered for laser printers. Label adhesives, face sheet (printable stock), and topcoats can withstand temperatures up to 230°C (446°F) without delaminating,... labels designed specifically for use before buying large quantities. Partial sheets also contaminate the printer and the cartridge with slick backing material. • Use full label sheets. Tips on the Lexmark Web site at least 1 mm (0.04 in.) away from edges is not possible, remove a ...
User Guide
Page 141
Warning-Potential Damage: Do not touch the photoconductor drum on the underside of the printer. 3 Push the release latch, and then open the front cover. 4 Lift and pull the print cartridge out of the cartridge. Use the cartridge handle whenever you are holding the cartridge. Clearing jams 141
Warning-Potential Damage: Do not touch the photoconductor drum on the underside of the printer. 3 Push the release latch, and then open the front cover. 4 Lift and pull the print cartridge out of the cartridge. Use the cartridge handle whenever you are holding the cartridge. Clearing jams 141
User Guide
Page 142
To reduce the risk of injury from there. 7 Align and reinstall the print cartridge. 8 Close the front cover. 9 Close the multipurpose feeder door. 10 Touch Continue. 202 paper jam Touch Status...be hot. If the paper is exiting the printer, then pull the paper out, and then touch Continue. 5 Place the print cartridge aside. Note: If the paper is not easy to remove, then open the rear door and remove the paper from a hot ... Clearing jams 142 CAUTION-HOT SURFACE: The inside of the jam. Warning-Potential Damage: Do not leave the cartridge exposed to light for extended periods.
To reduce the risk of injury from there. 7 Align and reinstall the print cartridge. 8 Close the front cover. 9 Close the multipurpose feeder door. 10 Touch Continue. 202 paper jam Touch Status...be hot. If the paper is exiting the printer, then pull the paper out, and then touch Continue. 5 Place the print cartridge aside. Note: If the paper is not easy to remove, then open the rear door and remove the paper from a hot ... Clearing jams 142 CAUTION-HOT SURFACE: The inside of the jam. Warning-Potential Damage: Do not leave the cartridge exposed to light for extended periods.
User Guide
Page 146
Note: If you cannot remove the envelope, then the print cartridge will be the one that is exiting into place. 6 Flex and stack the envelopes. 7 Load the envelopes in the envelope feeder. 8 Adjust the paper guide. 9 ...
Note: If you cannot remove the envelope, then the print cartridge will be the one that is exiting into place. 6 Flex and stack the envelopes. 7 Load the envelopes in the envelope feeder. 8 Adjust the paper guide. 9 ...
User Guide
Page 147
283 staple jams 1 Touch Status/Supplies to identify the location of the jam. 2 Press the latch to open the stapler door. 3 Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer. Clearing jams 147
283 staple jams 1 Touch Status/Supplies to identify the location of the jam. 2 Press the latch to open the stapler door. 3 Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer. Clearing jams 147
User Guide
Page 149
7 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. 8 Close the stapler door. 290-294 paper jams 1 Remove all original documents from the ADF. 2 Open the ADF cover, and then remove any jammed paper. 3 Close the ADF cover. 4 Open the scanner cover, and then remove any jammed pages. Clearing jams 149
7 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. 8 Close the stapler door. 290-294 paper jams 1 Remove all original documents from the ADF. 2 Open the ADF cover, and then remove any jammed paper. 3 Close the ADF cover. 4 Open the scanner cover, and then remove any jammed pages. Clearing jams 149