Troubleshooting Guide
Page 3
... printer is plugged in, the power is on the scanner glass in the upper left corner. Scan was not successful These are possible solutions. CHECK THE CABLE CONNECTIONS Make sure the network, parallel, or USB cable is satisfactory. Try one or more of the following : DO YOU... HAVE ANY OTHER SOFTWARE PROGRAMS RUNNING? Poor scanned image quality These are possible solutions. CHECK THE QUALITY OF THE ...
... printer is plugged in, the power is on the scanner glass in the upper left corner. Scan was not successful These are possible solutions. CHECK THE CABLE CONNECTIONS Make sure the network, parallel, or USB cable is satisfactory. Try one or more of the following : DO YOU... HAVE ANY OTHER SOFTWARE PROGRAMS RUNNING? Poor scanned image quality These are possible solutions. CHECK THE QUALITY OF THE ...
Troubleshooting Guide
Page 4
... DISABLE CALL WAITING Call Waiting can be used by another device, wait until the other device is securely connected to the telephone line. Cannot scan from a computer These are possible solutions. Try one or more information, contact your DSL provider. • If you are using the On...you are using a PBX telephone service, make sure that it directly to the computer and the printer. CHECK THE CABLE CONNECTIONS Make sure the network, parallel, or USB cable is finished before sending or receiving a fax. Place these items on the scanner glass in Fax mode. Clear any...
... DISABLE CALL WAITING Call Waiting can be used by another device, wait until the other device is securely connected to the telephone line. Cannot scan from a computer These are possible solutions. Try one or more information, contact your DSL provider. • If you are using the On...you are using a PBX telephone service, make sure that it directly to the computer and the printer. CHECK THE CABLE CONNECTIONS Make sure the network, parallel, or USB cable is finished before sending or receiving a fax. Place these items on the scanner glass in Fax mode. Clear any...
User's Guide
Page 3
...Setting the country code ...28 Setting the date...30 Setting the time...30 Understanding the fax and scan software...31 Understanding Address Book Editor ...31 Understanding Express Scan Manager ...31 Installing options 32 Installing a 550-sheet drawer...32 Securing the 550-sheet drawer ...to the printer...33 Installing a multi-protocol network card...35 Installing a memory card...37 Attaching cables...40 Loading paper and ...
...Setting the country code ...28 Setting the date...30 Setting the time...30 Understanding the fax and scan software...31 Understanding Address Book Editor ...31 Understanding Express Scan Manager ...31 Installing options 32 Installing a 550-sheet drawer...32 Securing the 550-sheet drawer ...to the printer...33 Installing a multi-protocol network card...35 Installing a memory card...37 Attaching cables...40 Loading paper and ...
User's Guide
Page 5
......73 Creating a computer address using Address Book Editor 74 Creating a computer address using the Embedded Web Server 75 Setting up scanning to a computer (Macintosh)...75 Scanning to a computer over the network ...77 Scanning to an FTP server...77 Creating an FTP address using Address Book Editor ...77 Creating an FTP address using the Embedded...
......73 Creating a computer address using Address Book Editor 74 Creating a computer address using the Embedded Web Server 75 Setting up scanning to a computer (Macintosh)...75 Scanning to a computer over the network ...77 Scanning to an FTP server...77 Creating an FTP address using Address Book Editor ...77 Creating an FTP address using the Embedded...
User's Guide
Page 7
... the duplex unit...116 Clearing jams in the ADF...119 Understanding printer menus 122 Menus list...122 Default Settings Menu...122 Copy Defaults menu ...122 Scan Defaults menu ...125 Fax Defaults menu...127 Tray Settings menu...128 Tray 1 (MPT) menu...128 Tray 2 menu ...129 Tray 3 menu ......129 Information Pages menu...130 Billing Meters menu...131 Admin Menu...131 Address Book menu...131 Print Language menu...132 Network Settings menu...134 Parallel Settings menu ...136 USB Settings menu...136 Fax Settings menu...136 System Settings menu ...140 Maintenance menu...144 Secure ...
... the duplex unit...116 Clearing jams in the ADF...119 Understanding printer menus 122 Menus list...122 Default Settings Menu...122 Copy Defaults menu ...122 Scan Defaults menu ...125 Fax Defaults menu...127 Tray Settings menu...128 Tray 1 (MPT) menu...128 Tray 2 menu ...129 Tray 3 menu ......129 Information Pages menu...130 Billing Meters menu...131 Admin Menu...131 Address Book menu...131 Print Language menu...132 Network Settings menu...134 Parallel Settings menu ...136 USB Settings menu...136 Fax Settings menu...136 System Settings menu ...140 Maintenance menu...144 Secure ...
User's Guide
Page 74
... The Share name is the name used when scanning to appear under the Sharing tab, it could be because sharing is selected. The folder is now set up for sharing. • In Windows XP and earlier: a Under the Network Sharing and Security section, make sure that Share this address to...2 Do one of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 3 Click Programs or All Programs Lexmark Applications Address Book Editor. 4 In the left pane of using Address Book Editor 1 Make sure the printer is now set up for sharing. The...
... The Share name is the name used when scanning to appear under the Sharing tab, it could be because sharing is selected. The folder is now set up for sharing. • In Windows XP and earlier: a Under the Network Sharing and Security section, make sure that Share this address to...2 Do one of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 3 Click Programs or All Programs Lexmark Applications Address Book Editor. 4 In the left pane of using Address Book Editor 1 Make sure the printer is now set up for sharing. The...
User's Guide
Page 75
... a Web browser. 2 In the address bar, type the IP address of the shared destination folder. • If you are using a Macintosh computer, type your network with the appropriate type of cable. • You reset the printer by turning it off and then back on. 1 Confirm the printer IP Address by... printing a configuration page: a Make sure the printer is on the configuration page. 2 Confirm the computer IP Address: Scanning 75 f In the Share Name field: • If you are using Windows, type the share name of the printer, and then press Enter. If the...
... a Web browser. 2 In the address bar, type the IP address of the shared destination folder. • If you are using a Macintosh computer, type your network with the appropriate type of cable. • You reset the printer by turning it off and then back on. 1 Confirm the printer IP Address by... printing a configuration page: a Make sure the printer is on the configuration page. 2 Confirm the computer IP Address: Scanning 75 f In the Share Name field: • If you are using Windows, type the share name of the printer, and then press Enter. If the...
User's Guide
Page 76
... Sharing. A warning icon appears. h In the Port Number field, enter 139. j In the Share Name field, type the shortname. b Click Network. d In the Directory Listing, click Add for that has Windows File Sharing enabled. e Select Share files and folders using the shortname of the account... the hard drive icon on the computer: In Mac OS X version 10.5 a From the Apple menu, choose System Preferences. d Select Enable Accounts. Scanning 76 g In the Server Address field, enter the IP address of Services. d Click Options. i Type the Login Name and Login Password using SMB....
... Sharing. A warning icon appears. h In the Port Number field, enter 139. j In the Share Name field, type the shortname. b Click Network. d In the Directory Listing, click Add for that has Windows File Sharing enabled. e Select Share files and folders using the shortname of the account... the hard drive icon on the computer: In Mac OS X version 10.5 a From the Apple menu, choose System Preferences. d Select Enable Accounts. Scanning 76 g In the Server Address field, enter the IP address of Services. d Click Options. i Type the Login Name and Login Password using SMB....
User's Guide
Page 77
... clippings) into the ADF, adjust the paper guides. 4 From the printer control panel, press Scan. 5 Press or repeatedly until Computer(Network) appears, and then press OK. 6 Press or repeatedly until Scan to appears, and then press OK. 7 Press or repeatedly to select the address that you want...the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 3 Click Programs or All Programs Lexmark Applications Address Book Editor. 4 In the left pane of the Server Address dialog, enter the name that points to appear under in Macintosh. The...
... clippings) into the ADF, adjust the paper guides. 4 From the printer control panel, press Scan. 5 Press or repeatedly until Computer(Network) appears, and then press OK. 6 Press or repeatedly until Scan to appears, and then press OK. 7 Press or repeatedly to select the address that you want...the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 3 Click Programs or All Programs Lexmark Applications Address Book Editor. 4 In the left pane of the Server Address dialog, enter the name that points to appear under in Macintosh. The...
User's Guide
Page 78
...with the new entry for the FTP Server. b In the Path field, enter the path to the network through a print server, and the printer, the print server, and the computer receiving the scan are loading a document into the ADF, adjust the paper guides. 4 From the printer control panel,... press Scan. 5 Press or repeatedly until Computer(Network) appears, and then press OK. 6 Press or repeatedly until Server(FTP) appears...
...with the new entry for the FTP Server. b In the Path field, enter the path to the network through a print server, and the printer, the print server, and the computer receiving the scan are loading a document into the ADF, adjust the paper guides. 4 From the printer control panel,... press Scan. 5 Press or repeatedly until Computer(Network) appears, and then press OK. 6 Press or repeatedly until Server(FTP) appears...
User's Guide
Page 81
...of the scanner to variations in light background colors. 1 From the printer control panel, press System. 2 Press or repeatedly until Select Function appears. Scanning 81 Place these items on the scanner glass. 3 If you are loading a document into the ADF, adjust the paper guides. 4 From the..., the current default settings are restored. 10 Press Start to begin scanning to e-mail. 11 When the scan is connected to the network through a print server, and the printer, the print server, and the computer receiving the scan are only changed temporarily. Notes: • To change the recipient ...
...of the scanner to variations in light background colors. 1 From the printer control panel, press System. 2 Press or repeatedly until Select Function appears. Scanning 81 Place these items on the scanner glass. 3 If you are loading a document into the ADF, adjust the paper guides. 4 From the..., the current default settings are restored. 10 Press Start to begin scanning to e-mail. 11 When the scan is connected to the network through a print server, and the printer, the print server, and the computer receiving the scan are only changed temporarily. Notes: • To change the recipient ...
User's Guide
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... or repeatedly until Default Settings appears, and then press OK. 3 Press or repeatedly until Scan Defaults appears, and then press OK. 4 Press or repeatedly until Scan to network appears, and then press OK. 5 Press or repeatedly to select the scan destination you want, and then press OK. 6 Press repeatedly until Select Function appears. Changing...
... or repeatedly until Default Settings appears, and then press OK. 3 Press or repeatedly until Scan Defaults appears, and then press OK. 4 Press or repeatedly until Scan to network appears, and then press OK. 5 Press or repeatedly to select the scan destination you want, and then press OK. 6 Press repeatedly until Select Function appears. Changing...
User's Guide
Page 122
... menus Menus list A number of menus are available to make it easy for you to change printer settings: Default Settings Copy Defaults Scan Defaults Fax Defaults Tray Settings Tray 1 (MPT) Tray 2 Tray 3 Information Pages Menu Map Demo Page Configuration PCL Fonts List PS... Billing Meters Total Impression Color Impression Black Impression Admin Menu Address Book Print Language Network Settings Parallel Settings USB Settings Fax Settings System Settings Maintenance Secure Settings Admin Reports Scan to Email Panel Language English Français Italiano Deutsch Español Dansk Nederlands...
... menus Menus list A number of menus are available to make it easy for you to change printer settings: Default Settings Copy Defaults Scan Defaults Fax Defaults Tray Settings Tray 1 (MPT) Tray 2 Tray 3 Information Pages Menu Map Demo Page Configuration PCL Fonts List PS... Billing Meters Total Impression Color Impression Black Impression Admin Menu Address Book Print Language Network Settings Parallel Settings USB Settings Fax Settings System Settings Maintenance Secure Settings Admin Reports Scan to Email Panel Language English Français Italiano Deutsch Español Dansk Nederlands...
User's Guide
Page 125
...257mm A5 - 148 x 210mm Repeat Image Off On Margin Off On Margin Width Top/Bottom Left/Right Middle Description Selects the size of the scanned image Note: PDF is the factory default setting. Sets the margin settings for copies Notes: • The Middle setting is used to eliminate ... • Off is enabled only when copying from the fold area. Scan Defaults menu Menu item Scan to use the copy margins Notes: • The margin width is the factory default setting. Specifies whether to Network Computer (Network) Server (FTP) File Format PDF MultipageTIFF TIFF JPEG Color Black&White Color...
...257mm A5 - 148 x 210mm Repeat Image Off On Margin Off On Margin Width Top/Bottom Left/Right Middle Description Selects the size of the scanned image Note: PDF is the factory default setting. Sets the margin settings for copies Notes: • The Middle setting is used to eliminate ... • Off is enabled only when copying from the fold area. Scan Defaults menu Menu item Scan to use the copy margins Notes: • The margin width is the factory default setting. Specifies whether to Network Computer (Network) Server (FTP) File Format PDF MultipageTIFF TIFF JPEG Color Black&White Color...
User's Guide
Page 153
...Press OK The printer failed to log in to continue. If the service message appears again, contact Customer Support, and report the message. Network Scan Error, Connection Timeout Press OK Understanding printer messages 153 Load Tray Load the specified tray with the correct paper type and size. MCU ...4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on . Check that the printer is physically connected to the network, verify that the user name and password settings are correct, and then press OK to the server (SMTP/SMB/FTP). If the service message ...
...Press OK The printer failed to log in to continue. If the service message appears again, contact Customer Support, and report the message. Network Scan Error, Connection Timeout Press OK Understanding printer messages 153 Load Tray Load the specified tray with the correct paper type and size. MCU ...4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on . Check that the printer is physically connected to the network, verify that the user name and password settings are correct, and then press OK to the server (SMTP/SMB/FTP). If the service message ...
User's Guide
Page 154
... Specify a different name, and then press OK to continue. Make space on the SMTP server is connected to the network, and then press OK to continue. Understanding printer messages 154 Network Scan Error, Email Server Full Error 016-765 Press OK The disk on the server disk, and then press OK to... continue. Verify that the printer is full. Network Scan Error, File Name Exists Error 016-788 Press OK The location you have write permission for , and then press OK to continue. Make space ...
... Specify a different name, and then press OK to continue. Make space on the SMTP server is connected to the network, and then press OK to continue. Understanding printer messages 154 Network Scan Error, Email Server Full Error 016-765 Press OK The disk on the server disk, and then press OK to... continue. Verify that the printer is full. Network Scan Error, File Name Exists Error 016-788 Press OK The location you have write permission for , and then press OK to continue. Make space ...
User's Guide
Page 155
...then press OK to complete the current print job. Non-Genuine Toner Installed Error 093-700 An invalid print cartridge is connected to the network, verify that the printer is installed. Understanding printer messages 155 NV RAM Error Error 116-390 Restart Printer An unspecified printer error has occurred... SMTP server. PCL Error Error 016-720 Press OK An error relating to a properly grounded outlet. 5 Turn the printer back on. Network Scan Error, SMTP Connection Failed Press OK Unable to connect to clear the message, and then cancel the print job and try sending it again.
...then press OK to complete the current print job. Non-Genuine Toner Installed Error 093-700 An invalid print cartridge is connected to the network, verify that the printer is installed. Understanding printer messages 155 NV RAM Error Error 116-390 Restart Printer An unspecified printer error has occurred... SMTP server. PCL Error Error 016-720 Press OK An error relating to a properly grounded outlet. 5 Turn the printer back on. Network Scan Error, SMTP Connection Failed Press OK Unable to connect to clear the message, and then cancel the print job and try sending it again.
User's Guide
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Restart Printer, 118-xxx The Network Expansion Card is not installed correctly or is nearly exhausted. Order a new transfer belt. Scanner Lamp Error Error 062-371 Understanding printer messages 157 Replace ... the service message appears again, contact Customer Support, and report the message. If the service message appears again, contact Customer Support, and report the message. Scan Error Error 116-xxx Restart Printer An unspecified printer error has occurred. 1 Turn the printer off . 2 Unplug the power cord from the wall outlet. 3 Reinstall...
Restart Printer, 118-xxx The Network Expansion Card is not installed correctly or is nearly exhausted. Order a new transfer belt. Scanner Lamp Error Error 062-371 Understanding printer messages 157 Replace ... the service message appears again, contact Customer Support, and report the message. If the service message appears again, contact Customer Support, and report the message. Scan Error Error 116-xxx Restart Printer An unspecified printer error has occurred. 1 Turn the printer off . 2 Unplug the power cord from the wall outlet. 3 Reinstall...
User's Guide
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... multiple pages on one sheet 67 N network information, printing 58 Network Scan Error, Connection Timeout 153 Network Scan Error, Directory Not Found 154 Network Scan Error, Email Server Full 154 Network Scan Error, File Name Exists 154 Network Scan Error, Invalid SMB/FTP Server 154 Network Scan Error, Invalid Write Permission 154 Network Scan Error, Server Out of Memory 154 Network Scan Error, SMTP Connection Failed 155...
... multiple pages on one sheet 67 N network information, printing 58 Network Scan Error, Connection Timeout 153 Network Scan Error, Directory Not Found 154 Network Scan Error, Email Server Full 154 Network Scan Error, File Name Exists 154 Network Scan Error, Invalid SMB/FTP Server 154 Network Scan Error, Invalid Write Permission 154 Network Scan Error, Server Out of Memory 154 Network Scan Error, SMTP Connection Failed 155...
User's Guide
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...NVRAM Error 153 Network Scan Error, Connection Timeout 153 Network Scan Error, Directory Not Found 154 Network Scan Error, Email Server Full 154 Network Scan Error, File Name Exists 154 Network Scan Error, Invalid SMB/FTP Server 154 Network Scan Error, Invalid Write Permission 154 Network Scan Error, Server Out of Memory 154 Network Scan Error, SMTP ... Unit 156 Replace Transfer Unit Soon 157 Replace Yellow 156 Restart Printer, 118-xxx 157 Restart Printer: 116-xxx 157 Scan Error 157 Scanner Lamp Error 157 Select Function 159 SMTP Server Error 159 Tray is too light 186 repeating defects 184...
...NVRAM Error 153 Network Scan Error, Connection Timeout 153 Network Scan Error, Directory Not Found 154 Network Scan Error, Email Server Full 154 Network Scan Error, File Name Exists 154 Network Scan Error, Invalid SMB/FTP Server 154 Network Scan Error, Invalid Write Permission 154 Network Scan Error, Server Out of Memory 154 Network Scan Error, SMTP ... Unit 156 Replace Transfer Unit Soon 157 Replace Yellow 156 Restart Printer, 118-xxx 157 Restart Printer: 116-xxx 157 Scan Error 157 Scanner Lamp Error 157 Select Function 159 SMTP Server Error 159 Tray is too light 186 repeating defects 184...