User's Guide
Page 7
...printer 98 Removing a used print cartridge...98 Installing print cartridges...99 Refilling print cartridges...101 Using genuine Lexmark print cartridges 101 Aligning print cartridges...101 Cleaning the print cartridge nozzles 101 Wiping the print cartridge ...105 Ordering print cartridges...105 Ordering paper and other supplies ...105 Troubleshooting...107 Setup Troubleshooting...107 Fax troubleshooting...111 Jams and misfeeds troubleshooting 120 Print troubleshooting...123 Copy troubleshooting...141 Scan troubleshooting...143 Error messages on the printer display 146 Error messages on...
...printer 98 Removing a used print cartridge...98 Installing print cartridges...99 Refilling print cartridges...101 Using genuine Lexmark print cartridges 101 Aligning print cartridges...101 Cleaning the print cartridge nozzles 101 Wiping the print cartridge ...105 Ordering print cartridges...105 Ordering paper and other supplies ...105 Troubleshooting...107 Setup Troubleshooting...107 Fax troubleshooting...111 Jams and misfeeds troubleshooting 120 Print troubleshooting...123 Copy troubleshooting...141 Scan troubleshooting...143 Error messages on the printer display 146 Error messages on...
User's Guide
Page 10
... desktop, and the User's Guide: Comprehensive Version appears on To access the Lexmark Solution Center: your printer connects to the User's Guide is included on the screen. your printer) Note: If necessary, click All Programs • Troubleshooting problems with the other information Comprehensive Version will be installed. It installs with...
... desktop, and the User's Guide: Comprehensive Version appears on To access the Lexmark Solution Center: your printer connects to the User's Guide is included on the screen. your printer) Note: If necessary, click All Programs • Troubleshooting problems with the other information Comprehensive Version will be installed. It installs with...
User's Guide
Page 13
... different from the one shown. Note: Cartridge combinations vary depending on the product purchased. • Answer incoming telephone calls and talk to someone on setup troubleshooting. • Installation software for faxing. Setting up printer hardware and software, and information on the phone • Listen for fax tones when sending a fax Note...
... different from the one shown. Note: Cartridge combinations vary depending on the product purchased. • Answer incoming telephone calls and talk to someone on setup troubleshooting. • Installation software for faxing. Setting up printer hardware and software, and information on the phone • Listen for fax tones when sending a fax Note...
User's Guide
Page 16
...• The printer is an analog device that works best when directly connected to the wall jack. • Other devices (such as described in the "Troubleshooting" chapter. You do not need to attach the printer to a computer, but you want a digital connection such as ISDN, DSL, or ADSL, a...8226; A telephone cord • A telephone wall jack • Use the fax line as a normal For more information, see the topics listed under "Setup troubleshooting" in the setup steps. • If you do need to connect it to a telephone line to pass through the printer, as a telephone or answering ...
...• The printer is an analog device that works best when directly connected to the wall jack. • Other devices (such as described in the "Troubleshooting" chapter. You do not need to attach the printer to a computer, but you want a digital connection such as ISDN, DSL, or ADSL, a...8226; A telephone cord • A telephone wall jack • Use the fax line as a normal For more information, see the topics listed under "Setup troubleshooting" in the setup steps. • If you do need to connect it to a telephone line to pass through the printer, as a telephone or answering ...
User's Guide
Page 32
... Cards Details Download photos from your photos. Make quality greeting cards from a memory card, flash drive, CD, or digital camera to change printer settings and troubleshooting.
... Cards Details Download photos from your photos. Make quality greeting cards from a memory card, flash drive, CD, or digital camera to change printer settings and troubleshooting.
User's Guide
Page 33
... current status. • Solve printer problems. • View ink levels and order new print cartridges. Print projects such as printing photos, troubleshooting printing problems, installing print cartridges, and performing maintenance tasks. Note: Wait until scanning is completed. 33 Method 1 Method 2 1 From the...8226; In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 5000 Series. 3 Select Solution Center. The Solution Center appears with us regarding how you when printing starts and when it is complete before ...
... current status. • Solve printer problems. • View ink levels and order new print cartridges. Print projects such as printing photos, troubleshooting printing problems, installing print cartridges, and performing maintenance tasks. Note: Wait until scanning is completed. 33 Method 1 Method 2 1 From the...8226; In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 5000 Series. 3 Select Solution Center. The Solution Center appears with us regarding how you when printing starts and when it is complete before ...
User's Guide
Page 107
... wall outlet, and then from the printer. 2 Plug the cord all the way into the power supply on the display These are possible solutions. Troubleshooting Setup Troubleshooting Incorrect language appears on the printer. 107 Try one or more of the following : Press power button Make sure the printer is not lit These...
... wall outlet, and then from the printer. 2 Plug the cord all the way into the power supply on the display These are possible solutions. Troubleshooting Setup Troubleshooting Incorrect language appears on the printer. 107 Try one or more of the following : Press power button Make sure the printer is not lit These...
User's Guide
Page 111
... Insert the CD, and then follow the instructions on the computer screen to download, and then follow the instructions on the display. 111 Fax troubleshooting Cannot send or receive a fax These are not listed, Contact the Customer Support Center. the USB port is the letter of the following: ... your CD-ROM drive. Did you want to reinstall the software. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for drivers or downloads. 3 Select your printer family. 4 Select your printer model. 5 Select your operating system. 6 Select the...
... Insert the CD, and then follow the instructions on the computer screen to download, and then follow the instructions on the display. 111 Fax troubleshooting Cannot send or receive a fax These are not listed, Contact the Customer Support Center. the USB port is the letter of the following: ... your CD-ROM drive. Did you want to reinstall the software. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for drivers or downloads. 3 Select your printer family. 4 Select your printer model. 5 Select your operating system. 6 Select the...
User's Guide
Page 120
... Make sure cable connections for the following hardware are secure, if applicable: • Power supply • Telephone • Handset • Answering machine Jams and misfeeds troubleshooting Paper jam in the printer Eject the paper automatically To remove the paper jam, eject the paper: 1 Press and hold . 2 Remove the paper from the...
... Make sure cable connections for the following hardware are secure, if applicable: • Power supply • Telephone • Handset • Answering machine Jams and misfeeds troubleshooting Paper jam in the printer Eject the paper automatically To remove the paper jam, eject the paper: 1 Press and hold . 2 Remove the paper from the...
User's Guide
Page 121
... • Verify that came with the print side facing you. (If you are not sure which side is the printable side, see "Jams and misfeeds troubleshooting" on page 35 and its related topics for information about: • Maximum loading amounts per paper type • Specific loading instructions for and clear any...
... • Verify that came with the print side facing you. (If you are not sure which side is the printable side, see "Jams and misfeeds troubleshooting" on page 35 and its related topics for information about: • Maximum loading amounts per paper type • Specific loading instructions for and clear any...
User's Guide
Page 123
... until Paper Setup appears. 10 Press . 11 Press or repeatedly until Paper Size appears. 12 Press . 13 Press or repeatedly until 4 x 6 in . Print troubleshooting Partial 4 x 6 in. (10 x 15 cm) photo prints when using the camera control panel. 3 Wait for best results use the control panel to change... the paper size setting, use Lexmark photo papers. • Use a paper that is set correctly The printer displays the Paper/Photo Size Error when your chosen photo size does ...
... until Paper Setup appears. 10 Press . 11 Press or repeatedly until Paper Size appears. 12 Press . 13 Press or repeatedly until 4 x 6 in . Print troubleshooting Partial 4 x 6 in. (10 x 15 cm) photo prints when using the camera control panel. 3 Wait for best results use the control panel to change... the paper size setting, use Lexmark photo papers. • Use a paper that is set correctly The printer displays the Paper/Photo Size Error when your chosen photo size does ...
User's Guide
Page 141
... Panel Network and Internet Network and Sharing Center. • In Windows XP, click Start Settings or Control Panel Network Connection. Copy troubleshooting Copier does not respond These are possible solutions. Note: If the computer is typically the wireless access point (wireless router). • The IP address appears...
... Panel Network and Internet Network and Sharing Center. • In Windows XP, click Start Settings or Control Panel Network Connection. Copy troubleshooting Copier does not respond These are possible solutions. Note: If the computer is typically the wireless access point (wireless router). • The IP address appears...
User's Guide
Page 143
... following : Check messages Resolve all error messages. Check paper size Make sure the paper size being used matches the size you are possible solutions. Scan troubleshooting Scanner does not respond These are possible solutions.
... following : Check messages Resolve all error messages. Check paper size Make sure the paper size being used matches the size you are possible solutions. Scan troubleshooting Scanner does not respond These are possible solutions.
User's Guide
Page 164
... Cards 31 Photo Packages 31 Poster 31 Scan 31 Transfer Photos 31 using 31 buttons, Solution Center Advanced 33 How To 33 Maintenance 33 Troubleshooting 33 using 33 C cable connections checking 134, 137 Caller ID changing using control panel 52 Caller ID not displayed 116 Caller ID, using...cartridges are in the wrong positions 149 cartridges, print aligning 101 cleaning 101 installing 99 ordering 105 preserving 103 removing 98 using genuine Lexmark 101 wiping 102 CD printing photos from the computer 91 transferring all photos using computer 86 transferring selected photos using the computer 86 ...
... Cards 31 Photo Packages 31 Poster 31 Scan 31 Transfer Photos 31 using 31 buttons, Solution Center Advanced 33 How To 33 Maintenance 33 Troubleshooting 33 using 33 C cable connections checking 134, 137 Caller ID changing using control panel 52 Caller ID not displayed 116 Caller ID, using...cartridges are in the wrong positions 149 cartridges, print aligning 101 cleaning 101 installing 99 ordering 105 preserving 103 removing 98 using genuine Lexmark 101 wiping 102 CD printing photos from the computer 91 transferring all photos using computer 86 transferring selected photos using the computer 86 ...
User's Guide
Page 165
... settings 25 Settings menu 28 using 25 copier does not respond 141 copy making 73 menu 75 Copy button 31 copy quality, adjusting 73 copy troubleshooting copier does not respond 141 partial document or photo copies 143 poor copy quality 142 copying 73 adjusting quality 73 canceling after document loaded 76...
... settings 25 Settings menu 28 using 25 copier does not respond 141 copy making 73 menu 75 Copy button 31 copy quality, adjusting 73 copy troubleshooting copier does not respond 141 partial document or photo copies 143 poor copy quality 142 copying 73 adjusting quality 73 canceling after document loaded 76...
User's Guide
Page 166
... Sending tab 57 Fax Printing / Reports tab 57 Ringing and Answering tab 57 Speed Dial tab 57 using 56 Fax Solutions Software, using 59 fax troubleshooting Caller ID not displayed 116 can receive but not send fax 114 can send but not receive fax 113 cannot send or receive fax 111...
... Sending tab 57 Fax Printing / Reports tab 57 Ringing and Answering tab 57 Speed Dial tab 57 using 56 Fax Solutions Software, using 59 fax troubleshooting Caller ID not displayed 116 can receive but not send fax 114 can send but not receive fax 113 cannot send or receive fax 111...
User's Guide
Page 167
... 93 installing print cartridges 99 printer software 30, 110 iron-on transfers, loading 37 iron-on transfers, printing 69 J jams and misfeeds troubleshooting banner paper jams 122 paper jam in the automatic document feeder (ADF) 120 paper jam in the paper support 120 paper jam in the... junk faxes, blocking 58 L labels, loading 36 language changing 107 left cartridge error 149 left cartridge incorrect 150 left cartridge missing 150 Lexmark Productivity Studio creating and viewing slideshow 94 library preferences changing 87 LINE port 14 load document 150 loading banner paper 37 custom-size paper...
... 93 installing print cartridges 99 printer software 30, 110 iron-on transfers, loading 37 iron-on transfers, printing 69 J jams and misfeeds troubleshooting banner paper jams 122 paper jam in the automatic document feeder (ADF) 120 paper jam in the paper support 120 paper jam in the... junk faxes, blocking 58 L labels, loading 36 language changing 107 left cartridge error 149 left cartridge incorrect 150 left cartridge missing 150 Lexmark Productivity Studio creating and viewing slideshow 94 library preferences changing 87 LINE port 14 load document 150 loading banner paper 37 custom-size paper...
User's Guide
Page 168
... 101 installing 99 ordering 105 preserving 103 refilling 101 removing 98 using genuine Lexmark 101 wiping 102 print is dark or smudged 129 print jobs canceling 66 print settings saving and deleting 70 print speed is slow 125 print troubleshooting improving print quality 123 ink levels seem incorrect 127 ink levels seem...
... 101 installing 99 ordering 105 preserving 103 refilling 101 removing 98 using genuine Lexmark 101 wiping 102 print is dark or smudged 129 print jobs canceling 66 print settings saving and deleting 70 print speed is slow 125 print troubleshooting improving print quality 123 ink levels seem incorrect 127 ink levels seem...
User's Guide
Page 169
.../ Contrast setting 90 Despeckle setting 90 Exposure setting 91 scan lens, cleaning 103 scan request failed 151 scan settings changing 80 scan troubleshooting cannot scan to computer over network 145 partial document or photo scans 145 poor scanned image quality 144 scan was not successful 144 ... software settings, printer resetting to factory defaults 71 Solution Center understanding 33 Solution Center buttons Advanced 33 How To 33 Maintenance 33 Troubleshooting 33 understanding 33 Speed Dial setting up fax groups 61 setting up individual fax numbers 61 using 40 using the Phonebook 45 speed...
.../ Contrast setting 90 Despeckle setting 90 Exposure setting 91 scan lens, cleaning 103 scan request failed 151 scan settings changing 80 scan troubleshooting cannot scan to computer over network 145 partial document or photo scans 145 poor scanned image quality 144 scan was not successful 144 ... software settings, printer resetting to factory defaults 71 Solution Center understanding 33 Solution Center buttons Advanced 33 How To 33 Maintenance 33 Troubleshooting 33 understanding 33 Speed Dial setting up fax groups 61 setting up individual fax numbers 61 using 40 using the Phonebook 45 speed...
User's Guide
Page 170
...drive using computer 86 from flash drive using the computer 86 transparencies loading 37 printing 70 transparencies or photos contain white lines 130 troubleshooting blank or incorrect page prints 128 cartridge missing error 152 characters on printout are missing or unexpected 128 checking port setting 136 ...paper jam in the printer 120, 148 paper or specialty media misfeeds 121 printer does not feed paper, envelopes, or specialty media 121 troubleshooting, print improving print quality 123 ink levels seem incorrect 127 ink levels seem to go down quickly 127 partial 4x6in. (10x15cm) photo ...
...drive using computer 86 from flash drive using the computer 86 transparencies loading 37 printing 70 transparencies or photos contain white lines 130 troubleshooting blank or incorrect page prints 128 cartridge missing error 152 characters on printout are missing or unexpected 128 checking port setting 136 ...paper jam in the printer 120, 148 paper or specialty media misfeeds 121 printer does not feed paper, envelopes, or specialty media 121 troubleshooting, print improving print quality 123 ink levels seem incorrect 127 ink levels seem to go down quickly 127 partial 4x6in. (10x15cm) photo ...