Troubleshooting Guide
Page 1
... the paper tray. • Do not remove the paper from the computer. 2 From the desktop, click Start Programs Lexmark Lexmark Software Uninstall. 3 Follow the instructions on the computer screen to remove the software. 4 Restart the computer. 5 If any other electrical devices ...: 1 Close all the way into the MFP. 4 Plug the cord into an electrical outlet that it is only available on the X342n. Lexmark™ X34x Troubleshooting Guide Setup troubleshooting Incorrect language appears on the display 1 Press Menu. 2 Press or repeatedly until MACHINE SETUP appears on...
... the paper tray. • Do not remove the paper from the computer. 2 From the desktop, click Start Programs Lexmark Lexmark Software Uninstall. 3 Follow the instructions on the computer screen to remove the software. 4 Restart the computer. 5 If any other electrical devices ...: 1 Close all the way into the MFP. 4 Plug the cord into an electrical outlet that it is only available on the X342n. Lexmark™ X34x Troubleshooting Guide Setup troubleshooting Incorrect language appears on the display 1 Press Menu. 2 Press or repeatedly until MACHINE SETUP appears on...
Troubleshooting Guide
Page 2
...; Settings Printers and Faxes or Printers. or Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make sure the guides are scanning a document, wait until Toner Dark appears. 5 Press . 6 Press or repeatedly to adjust the darkness...
...; Settings Printers and Faxes or Printers. or Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make sure the guides are scanning a document, wait until Toner Dark appears. 5 Press . 6 Press or repeatedly to adjust the darkness...
Troubleshooting Guide
Page 4
.... 3 Press or repeatedly until Off appears. 8 Press . or Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make sure that it is working correctly, connect it directly to use. 3 Click Edit. 4 Under Resolution, select a lower number. 5 Click...
.... 3 Press or repeatedly until Off appears. 8 Press . or Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make sure that it is working correctly, connect it directly to use. 3 Click Edit. 4 Under Resolution, select a lower number. 5 Click...
User's Guide
Page 3
... paper tray 11 Getting the MFP ready to print and scan 12 Installing the software for USB attach 12 Installing the software for network attach (X342n only 13 Getting the MFP ready to fax 14 Connecting directly to a telephone wall jack 14 Connecting to a telephone 15 Getting the MFP ready to... panel buttons 20 Using the control panel menus 22 Navigating the control panel menus 22 Printing a list of menu items 22 Printing a network setup page (X342n only 22 Changing the default mode 24 Setting the Timeout option 24 Setting the network options...
... paper tray 11 Getting the MFP ready to print and scan 12 Installing the software for USB attach 12 Installing the software for network attach (X342n only 13 Getting the MFP ready to fax 14 Connecting directly to a telephone wall jack 14 Connecting to a telephone 15 Getting the MFP ready to... panel buttons 20 Using the control panel menus 22 Navigating the control panel menus 22 Printing a list of menu items 22 Printing a network setup page (X342n only 22 Changing the default mode 24 Setting the Timeout option 24 Setting the network options...
User's Guide
Page 7
1 Finding information about the MFP 7 Finding information about the MFP The Lexmark™ X340/X340n/X342n Multifunction Printer (MFP) comes with the MFP. • Maintenance • Troubleshooting • Safety CD Description The CD contains drivers, software, and publications files. User's Guide ...
1 Finding information about the MFP 7 Finding information about the MFP The Lexmark™ X340/X340n/X342n Multifunction Printer (MFP) comes with the MFP. • Maintenance • Troubleshooting • Safety CD Description The CD contains drivers, software, and publications files. User's Guide ...
User's Guide
Page 13
... software for Windows XP x64 bit Edition are available at a time. The Plug and Play screen appears, and a printer object is being used at www.lexmark.com. 1 Connect the ethernet cable, and turn on the printer. 1 2 2 Insert the Software and Documentation CD. 3 Follow the instructions on the computer screen to complete... and Documentation CD: • Windows 2003 • Windows 2003 x64 • Windows XP • Windows XP x64 • Windows 2000 Note: Drivers for network attach (X342n only) You can be used .
... software for Windows XP x64 bit Edition are available at a time. The Plug and Play screen appears, and a printer object is being used at www.lexmark.com. 1 Connect the ethernet cable, and turn on the printer. 1 2 2 Insert the Software and Documentation CD. 3 Follow the instructions on the computer screen to complete... and Documentation CD: • Windows 2003 • Windows 2003 x64 • Windows XP • Windows XP x64 • Windows 2000 Note: Drivers for network attach (X342n only) You can be used .
User's Guide
Page 16
Getting the MFP ready to copy The X340/X340n/X342n can be used as a stand-alone copier and does not require additional setup or connection to copy 16 Note: For more information on your country or region. Setup steps may vary depending on connecting the MFP to a telephone, and then plug it into the EXT port of the MFP. 4 Connect the other telephone cord to telecommunications equipment, see the additional setup instructions that came with the MFP. Getting the MFP ready to a computer or a network. 3 Remove the protective plug from the EXT port of the MFP.
Getting the MFP ready to copy The X340/X340n/X342n can be used as a stand-alone copier and does not require additional setup or connection to copy 16 Note: For more information on your country or region. Setup steps may vary depending on connecting the MFP to a telephone, and then plug it into the EXT port of the MFP. 4 Connect the other telephone cord to telecommunications equipment, see the additional setup instructions that came with the MFP. Getting the MFP ready to a computer or a network. 3 Remove the protective plug from the EXT port of the MFP.
User's Guide
Page 19
... and the USB port cannot be used at the same time. Lift the MFP. Connect the MFP to a power source. Turn the MFP on the X342n. Connect the MFP to a telephone or answering machine. Remove heavier paper from the printer as books. 16 24 23 22 21 17 18 19 20...
... and the USB port cannot be used at the same time. Lift the MFP. Connect the MFP to a power source. Turn the MFP on the X342n. Connect the MFP to a telephone or answering machine. Remove heavier paper from the printer as books. 16 24 23 22 21 17 18 19 20...
User's Guide
Page 22
... darkness settings. Use this 19 Stop 20 Darkness 21 Menu 22 Back To • Return settings to review the network settings. Printing a network setup page (X342n only) You can print a network setup page to their default values, depending on which mode is unplugged. 1 From the control panel, press Menu. 2 Press or...
... darkness settings. Use this 19 Stop 20 Darkness 21 Menu 22 Back To • Return settings to review the network settings. Printing a network setup page (X342n only) You can print a network setup page to their default values, depending on which mode is unplugged. 1 From the control panel, press Menu. 2 Press or...
User's Guide
Page 25
... adjustments, press and the printer will save your settings and return to the Ready prompt. Using the control panel menus 25 Setting the network options (X342n only) Note: These menu items are made, press Back repeatedly to return to the Ready prompt.
... adjustments, press and the printer will save your settings and return to the Ready prompt. Using the control panel menus 25 Setting the network options (X342n only) Note: These menu items are made, press Back repeatedly to return to the Ready prompt.
User's Guide
Page 54
Scanning 54 8 Scanning Using the X340, X340n, or X342n, you can send scanned images through the USB connection to your computer. Use the scanner glass for multiple-page documents. ADF Scanner glass Use the ... the scanner glass. Note: Do not load postcards, 4 x 6 cards, small items, or thin media (such as magazine clippings or carbonless paper). In addition, using the X342n you can scan the document back to your computer over the network. You can load an original document into the ADF.
Scanning 54 8 Scanning Using the X340, X340n, or X342n, you can send scanned images through the USB connection to your computer. Use the scanner glass for multiple-page documents. ADF Scanner glass Use the ... the scanner glass. Note: Do not load postcards, 4 x 6 cards, small items, or thin media (such as magazine clippings or carbonless paper). In addition, using the X342n you can scan the document back to your computer over the network. You can load an original document into the ADF.
User's Guide
Page 58
...press Enter. Customizing scan settings 1 Open QLINK: • Double-click the QLINK icon on the desktop. • Click Start Æ All Programs Æ Lexmark Æ Lexmark X34x Series Æ QLINK. 2 Select the destination you want to scan to PC screen. b Press # followed by the shortcut number on the keypad, ...or touch Profiles on the X342n connected to a network 1 Type the IP address of the MFP in the ADF face up, long edge first. The ...
...press Enter. Customizing scan settings 1 Open QLINK: • Double-click the QLINK icon on the desktop. • Click Start Æ All Programs Æ Lexmark Æ Lexmark X34x Series Æ QLINK. 2 Select the destination you want to scan to PC screen. b Press # followed by the shortcut number on the keypad, ...or touch Profiles on the X342n connected to a network 1 Type the IP address of the MFP in the ADF face up, long edge first. The ...
User's Guide
Page 70
.... 2 Follow the instructions on approximately 5% coverage. Recycling Lexmark products To return Lexmark products to locate a dealer near you, visit our Web site: www.lexmark.com. Part number Item Average yield X340A11G Return program toner cartridge (X340/X340n/X342n) 2500 standard pages1 X340H11G High yield return program toner cartridge (X342n) 6000 standard pages1 X340H22G Photoconductor kit Up...
.... 2 Follow the instructions on approximately 5% coverage. Recycling Lexmark products To return Lexmark products to locate a dealer near you, visit our Web site: www.lexmark.com. Part number Item Average yield X340A11G Return program toner cartridge (X340/X340n/X342n) 2500 standard pages1 X340H11G High yield return program toner cartridge (X342n) 6000 standard pages1 X340H22G Photoconductor kit Up...
User's Guide
Page 73
Symptom Unable to connect over a network is securely connected, and the network options are using the correct cable, that it is only available on the X342n. Note: Connecting over a network Solution Make sure you are properly configured. Setup troubleshooting 73 For more information, see Setting the network options (X342n only).
Symptom Unable to connect over a network is securely connected, and the network options are using the correct cable, that it is only available on the X342n. Note: Connecting over a network Solution Make sure you are properly configured. Setup troubleshooting 73 For more information, see Setting the network options (X342n only).
User's Guide
Page 84
... Æ Printers and Faxes or Printers. or Click Start Æ Control Panel Æ Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click Printer, and make sure no check mark appears next to Pause Printing. 4 Make sure a check mark appears next to Set As Default. Disconnect...
... Æ Printers and Faxes or Printers. or Click Start Æ Control Panel Æ Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click Printer, and make sure no check mark appears next to Pause Printing. 4 Make sure a check mark appears next to Set As Default. Disconnect...
User's Guide
Page 88
... location you want to Set As Default. or Click Start Æ Control Panel Æ Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click Printer, and make sure no check mark appears next to Pause Printing. 4 Make sure a check mark appears next to use . To change...
... location you want to Set As Default. or Click Start Æ Control Panel Æ Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click Printer, and make sure no check mark appears next to Pause Printing. 4 Make sure a check mark appears next to use . To change...
User's Guide
Page 94
... (USOC) jack. A compliant telephone cord and Notices 94 Notices Electronic emission notices Federal Communications Commission (FCC) compliance information statement Part 15 The Lexmark X340 (7003-100), X340n (7003-x050), and X342n (7003-110) have been tested and found to comply with the limits for a Class B digital device, pursuant to operate this equipment. Operation...
... (USOC) jack. A compliant telephone cord and Notices 94 Notices Electronic emission notices Federal Communications Commission (FCC) compliance information statement Part 15 The Lexmark X340 (7003-100), X340n (7003-x050), and X342n (7003-110) have been tested and found to comply with the limits for a Class B digital device, pursuant to operate this equipment. Operation...