User's Guide
Page 11
...Busy is displa • yed, to take the printer to the Job Menu. • When the printer is in an offline situation (the Ready message does not appear on the second line of values, change printer settings, and respond to printer messages. these numbers are used to print. For more ... five operator panel buttons to open a menu, scroll through the menus. - If you've changed printer settings from the operator panel menus, press Go before sending a job to the Ready state. • Clear operator panel error messages. The numbers 1 through 6 appear beside the operator panel buttons;
...Busy is displa • yed, to take the printer to the Job Menu. • When the printer is in an offline situation (the Ready message does not appear on the second line of values, change printer settings, and respond to printer messages. these numbers are used to print. For more ... five operator panel buttons to open a menu, scroll through the menus. - If you've changed printer settings from the operator panel menus, press Go before sending a job to the Ready state. • Clear operator panel error messages. The numbers 1 through 6 appear beside the operator panel buttons;
User's Guide
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... Your printer driver settings are correct. 22 Checking an unresponsive printer When you have a problem, first make sure that: • The printer power cord is plugged into the printer and a properly grounded electrical outlet. • The printer power switch... is on. • The electrical outlet is not turned off by any switch or breaker. • Other electrical equipment plugged into the outlet is working. • You try turning the printer off, then wait for about 10 seconds, and turn the printer on. Note: If an error message appears, see Understanding printer messages...
... Your printer driver settings are correct. 22 Checking an unresponsive printer When you have a problem, first make sure that: • The printer power cord is plugged into the printer and a properly grounded electrical outlet. • The printer power switch... is on. • The electrical outlet is not turned off by any switch or breaker. • Other electrical equipment plugged into the outlet is working. • You try turning the printer off, then wait for about 10 seconds, and turn the printer on. Note: If an error message appears, see Understanding printer messages...
User's Guide
Page 112
... to open the Job Menu and reset the printer. 110 53 Unformatted Flash What this message means: The printer has detected a serial interface error on it. • If the error message remains, the flash memory may be defective and require replacing. 54 Serial Option Error What this message means: The printer detects unformatted flash memory. The job may not...
... to open the Job Menu and reset the printer. 110 53 Unformatted Flash What this message means: The printer has detected a serial interface error on it. • If the error message remains, the flash memory may be defective and require replacing. 54 Serial Option Error What this message means: The printer detects unformatted flash memory. The job may not...
User's Guide
Page 116
To format the disk, select Format Disk from the Utilities Menu. • If the error message remains, the hard disk may be defective and require replacing. What you can do: Refer to maintain top performance and avoid print quality and paper ... server. Click View Documentation, and then click MarkNet™ Print Servers. 80 Scheduled Maintenance What this message means: The printer detects an unformatted hard disk. What you can do : Replace the maintenance items and reset the printer maintenance counter, if necessary. 114 Install a new hard disk and format it. 70-79 What these...
To format the disk, select Format Disk from the Utilities Menu. • If the error message remains, the hard disk may be defective and require replacing. What you can do: Refer to maintain top performance and avoid print quality and paper ... server. Click View Documentation, and then click MarkNet™ Print Servers. 80 Scheduled Maintenance What this message means: The printer detects an unformatted hard disk. What you can do : Replace the maintenance items and reset the printer maintenance counter, if necessary. 114 Install a new hard disk and format it. 70-79 What these...
User's Guide
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... font before searching flash memory or hard disk. Print PS Error Purpose: To print a page defining the PostScript emulation error when an error occurs. Values: Off* On Discards the print job without printing an error message. Prints an error message before searching printer memory. Values: Resident* Flash/Disk Printer searches printer memory for more details: • Font Priority • Print...
... font before searching flash memory or hard disk. Print PS Error Purpose: To print a page defining the PostScript emulation error when an error occurs. Values: Off* On Discards the print job without printing an error message. Prints an error message before searching printer memory. Values: Resident* Flash/Disk Printer searches printer memory for more details: • Font Priority • Print...
User's Guide
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... not resume printing until someone clears the error message. All downloaded resources are automatically stored in the flash memory or on the display. Use MarkVision to download resources to the printer. 169 Display Language Purpose: To determine the language of time. Values: ... disk even when the printer is offline) for downloaded resources. All downloaded resources are displayed (and the printer is turned off. Printer waits the specified amount of time (in seconds) the printer waits after displaying an operator intervention error message before it resumes printing....
... not resume printing until someone clears the error message. All downloaded resources are automatically stored in the flash memory or on the display. Use MarkVision to download resources to the printer. 169 Display Language Purpose: To determine the language of time. Values: ... disk even when the printer is offline) for downloaded resources. All downloaded resources are displayed (and the printer is turned off. Printer waits the specified amount of time (in seconds) the printer waits after displaying an operator intervention error message before it resumes printing....
User's Guide
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... 172 Values: PCL Emulation* PS Emulation PCL emulation, compatible with Adobe PostScript language. PostScript emulation, compatible with Hewlett-Packard printers. Values: Off* Single Continuous An error message is selected from the Setup Menu, the printer resumes printing after the specified timeout value. It then deletes those resources associated with downloaded resources, such as the...
... 172 Values: PCL Emulation* PS Emulation PCL emulation, compatible with Adobe PostScript language. PostScript emulation, compatible with Hewlett-Packard printers. Values: Off* Single Continuous An error message is selected from the Setup Menu, the printer resumes printing after the specified timeout value. It then deletes those resources associated with downloaded resources, such as the...
Service Manual
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4520-xxx Contents Notices and Safety Information ix Laser Notices ix Safety Information xviii Preface xxiii General Information 1-1 Options 1-2 Maintenance Approach 1-3 Tools Required for Service 1-3 Acronyms 1-4 Diagnostic Information 2-1 Start 2-1 Service Error Codes 2-2 User Status Messages 2-22 User Error Messages 2-25 Power-On Self Test (POST 2-35 Symptom Tables 2-36 Service Checks 2-39 Charge Roll Service Check...
4520-xxx Contents Notices and Safety Information ix Laser Notices ix Safety Information xviii Preface xxiii General Information 1-1 Options 1-2 Maintenance Approach 1-3 Tools Required for Service 1-3 Acronyms 1-4 Diagnostic Information 2-1 Start 2-1 Service Error Codes 2-2 User Status Messages 2-22 User Error Messages 2-25 Power-On Self Test (POST 2-35 Symptom Tables 2-36 Service Checks 2-39 Charge Roll Service Check...
Service Manual
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... this chapter. • "Diagnostic Information" contains a service error code table, user status message table, user error message table, symptom table, and service checks used to isolate failing field replaceable units (FRUs). • "Diagnostic Aids" contains tests and checks used to locate or repeat symptoms of the printer, options, and the maintenance approach used to prevent...
... this chapter. • "Diagnostic Information" contains a service error code table, user status message table, user error message table, symptom table, and service checks used to isolate failing field replaceable units (FRUs). • "Diagnostic Aids" contains tests and checks used to locate or repeat symptoms of the printer, options, and the maintenance approach used to prevent...
Service Manual
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Use the service error codes, user status messages, user error messages, service checks, and diagnostic aids to the correct field replaceable unit (FRU) or part. Tools Required for Service Flat-blade screwdriver #1 Phillips screwdriver #2 Phillips screwdriver ... Approach The diagnostic information in this manual leads you complete the repair, perform tests as needed to verify the repair. After you to determine the printer problem and repair the failure.
Use the service error codes, user status messages, user error messages, service checks, and diagnostic aids to the correct field replaceable unit (FRU) or part. Tools Required for Service Flat-blade screwdriver #1 Phillips screwdriver #2 Phillips screwdriver ... Approach The diagnostic information in this manual leads you complete the repair, perform tests as needed to verify the repair. After you to determine the printer problem and repair the failure.
Service Manual
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...on page 2-2. Make sure your fingers are working on the machine, go to the "Service Error Codes" on the current status of the printer. Use the service error code, user status message, user error message, symptom table, service checks, and diagnostic aids in this chapter to determine the corrective action ... Power Saver is invoked, and then Power Saver is displayed, go to the "Service Error Codes" on the side of the printer. User error messages are indicated by a two or three-digit error code that provides the user with information on page 2-2 and take the appropriate action. ...
...on page 2-2. Make sure your fingers are working on the machine, go to the "Service Error Codes" on the current status of the printer. Use the service error code, user status message, user error message, symptom table, service checks, and diagnostic aids in this chapter to determine the corrective action ... Power Saver is invoked, and then Power Saver is displayed, go to the "Service Error Codes" on the side of the printer. User error messages are indicated by a two or three-digit error code that provides the user with information on page 2-2 and take the appropriate action. ...
Service Manual
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User Error Messages User Error Message 200 Paper Jam Remove Cartridge 201 Paper Jam Remove Cartridge 202 Paper Jam Open Rear Door Explanation Paper is active. Open the printer upper front door and remove the print cartridge to disk at the same time, the Program Flash message is displayed. 4520-xxx User Status Message Programming Disk (Do Not...
User Error Messages User Error Message 200 Paper Jam Remove Cartridge 201 Paper Jam Remove Cartridge 202 Paper Jam Open Rear Door Explanation Paper is active. Open the printer upper front door and remove the print cartridge to disk at the same time, the Program Flash message is displayed. 4520-xxx User Status Message Programming Disk (Do Not...
Service Manual
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...closed and a defective print cartridge is missing. 4520-xxx User Error Message Explanation 230 Paper Jam Check Duplex The paper is jammed around Tray X (X=tray 1 thru 5). Remove the duplex front cover to access the jammed pages. Open the printer rear door to determine if the print cartridge is jammed in ... in the multipurpose feeder. 260 Paper Jam Paper is open the duplex rear door. If this 10-20 second interval. Note: This error indicates the printer was able to remove the jammed pages. 250 Paper Jam Check MP Feeder Paper is jammed in the rear of the duplex, then...
...closed and a defective print cartridge is missing. 4520-xxx User Error Message Explanation 230 Paper Jam Check Duplex The paper is jammed around Tray X (X=tray 1 thru 5). Remove the duplex front cover to access the jammed pages. Open the printer rear door to determine if the print cartridge is jammed in ... in the multipurpose feeder. 260 Paper Jam Paper is open the duplex rear door. If this 10-20 second interval. Note: This error indicates the printer was able to remove the jammed pages. 250 Paper Jam Check MP Feeder Paper is jammed in the rear of the duplex, then...
Service Manual
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...allowed until the problem is inserted. This message is displayed when the printer memory used . This message can only occur if the Resolution Reduction setting is marked as bad and normal operation continues. The flash is turned on the setting of memory, a Memory Full error is in the tray. The resolution of... the page has been reduced from 600 dpi to 300 dpi to clear the message. This error may take the printer 10-20 seconds to determine if the print cartridge is too short to the "Smart Contact Assembly Service Check" on , or during this...
...allowed until the problem is inserted. This message is displayed when the printer memory used . This message can only occur if the Resolution Reduction setting is marked as bad and normal operation continues. The flash is turned on the setting of memory, a Memory Full error is in the tray. The resolution of... the page has been reduced from 600 dpi to 300 dpi to clear the message. This error may take the printer 10-20 seconds to determine if the print cartridge is too short to the "Smart Contact Assembly Service Check" on , or during this...
Service Manual
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... many disks are not allowed until the flash is formatted. 54 Standard Serial Error This error is displayed when a serial error (framing or parity) is displayed when the printer detects a defective disk. 4520-xxx User Error Message Explanation 52 Flash Full This message is displayed when there is not enough free space in the flash memory to...
... many disks are not allowed until the flash is formatted. 54 Standard Serial Error This error is displayed when a serial error (framing or parity) is displayed when the printer detects a defective disk. 4520-xxx User Error Message Explanation 52 Flash Full This message is displayed when there is not enough free space in the flash memory to...
Service Manual
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... when toner low occurs and the toner low alarm is full. Press Go to clear the message. The microcode data is discarded and must be written to the disk. 4520-xxx User Error Message 62 Disk Full 63 Unformatted Disk 80 Scheduled Maintenance 81 Engine Code CRC Failure 88 Toner Low Explanation...enough free space on the disk to hold the resources that have been requested to be re-transmitted from the host computer. This error code displays when the printer detects an unformatted disk at power on page 6-2. Press Go to clear this interval to maintain the print quality and reliability of ...
... when toner low occurs and the toner low alarm is full. Press Go to clear the message. The microcode data is discarded and must be written to the disk. 4520-xxx User Error Message 62 Disk Full 63 Unformatted Disk 80 Scheduled Maintenance 81 Engine Code CRC Failure 88 Toner Low Explanation...enough free space on the disk to hold the resources that have been requested to be re-transmitted from the host computer. This error code displays when the printer detects an unformatted disk at power on page 6-2. Press Go to clear this interval to maintain the print quality and reliability of ...
Service Manual
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...-Capacity Feeder (2000-Sheet) Symptom • The printer does not recognize the high capacity feeder installed. • Paper feed problem with the high capacity feeder. Random marks Print quality - Print quality - Go to the "Print Quality - Go to clear a "32-Unsupported Print Cartridge" User Error Message. Go to the "Paper Feed Service Check...
...-Capacity Feeder (2000-Sheet) Symptom • The printer does not recognize the high capacity feeder installed. • Paper feed problem with the high capacity feeder. Random marks Print quality - Print quality - Go to the "Print Quality - Go to clear a "32-Unsupported Print Cartridge" User Error Message. Go to the "Paper Feed Service Check...
Service Manual
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... for indications of repetitive entries that help to isolate a problem to a particular area of the printer or option. • Paper feed problems with error message: Use the "Sub Error Codes for 9XX and 2XX Error Codes" on page 2-8 to help diagnose the problem. • Print quality problems: Go to... the machine apart or removing any settings or working on page 3-20. Diagnostic Information 2-39 Go to "Setting Configuration ID" on the printer. • Use the resident diagnostics test provided to help isolate a problem before changing any options. 4520-xxx Service Checks Note: Anytime...
... for indications of repetitive entries that help to isolate a problem to a particular area of the printer or option. • Paper feed problems with error message: Use the "Sub Error Codes for 9XX and 2XX Error Codes" on page 2-8 to help diagnose the problem. • Print quality problems: Go to... the machine apart or removing any settings or working on page 3-20. Diagnostic Information 2-39 Go to "Setting Configuration ID" on the printer. • Use the resident diagnostics test provided to help isolate a problem before changing any options. 4520-xxx Service Checks Note: Anytime...
Service Manual
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... contact assembly. Install another print cartridge before attempting to clear a "32-Unsupported Cartridge" User Error Message, be sure a Lexmark 4520 print cartridge is proper contact between the smart cartridge contacts in the printer. The cartridge is being written, the voltage measures approximately 0 V dc. Also check for any...; If correct, replace the smart cartridge contact assembly. 2-100 Service Manual Service Tip: An intermittent "32-Unsupported Cartridge" User Error Message can be sure there is correctly installed in the upper front cover and the smart chip.
... contact assembly. Install another print cartridge before attempting to clear a "32-Unsupported Cartridge" User Error Message, be sure a Lexmark 4520 print cartridge is proper contact between the smart cartridge contacts in the printer. The cartridge is being written, the voltage measures approximately 0 V dc. Also check for any...; If correct, replace the smart cartridge contact assembly. 2-100 Service Manual Service Tip: An intermittent "32-Unsupported Cartridge" User Error Message can be sure there is correctly installed in the upper front cover and the smart chip.
Service Manual
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.... 3-10 Service Manual The error log contains the 12 most recent error displays in position 1 and the oldest error displays in the error log. If "YES" is discarded. Identical errors in consecutive positions in the log are stored in position 12 (if 12 errors have occurred on the printer. All 2xx and 9xx error messages are entered. Select Display...
.... 3-10 Service Manual The error log contains the 12 most recent error displays in position 1 and the oldest error displays in the error log. If "YES" is discarded. Identical errors in consecutive positions in the log are stored in position 12 (if 12 errors have occurred on the printer. All 2xx and 9xx error messages are entered. Select Display...