User Guide
Page 87
... one of these methods: Method 1 If it appears on . If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to printer maintenance tasks and customer support. Method 2 1 Click or Start. 2 Click All Programs or Programs, and then select the...server, or other network access point. • Check the printer for error messages, and resolve any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 88 • "Printhead errors" on page 88 • "Software did not install" on page...
... one of these methods: Method 1 If it appears on . If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to printer maintenance tasks and customer support. Method 2 1 Click or Start. 2 Click All Programs or Programs, and then select the...server, or other network access point. • Check the printer for error messages, and resolve any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 88 • "Printhead errors" on page 88 • "Software did not install" on page...
User Guide
Page 88
Printhead errors If the "Before you have set the Power Saver timeout in the Setup menu, then press and hold down and , and then press and release ...
Printhead errors If the "Before you have set the Power Saver timeout in the Setup menu, then press and hold down and , and then press and release ...
User Guide
Page 89
Troubleshooting 89 REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support.
Troubleshooting 89 REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support.
User Guide
Page 137
... 91 printer printing blank pages 91 printer problems, basic solutions 87 printer software installing 24 uninstalling 23 printer, setting as default 45 printhead aligning 84 printhead access 10 printhead error 88 printhead nozzles cleaning 85 printing collate 30 custom-size paper 34 documents 29 documents from memory card or flash drive 32 envelopes 33 from...
... 91 printer printing blank pages 91 printer problems, basic solutions 87 printer software installing 24 uninstalling 23 printer, setting as default 45 printhead aligning 84 printhead access 10 printhead error 88 printhead nozzles cleaning 85 printing collate 30 custom-size paper 34 documents 29 documents from memory card or flash drive 32 envelopes 33 from...
User Guide
Page 138
... 29 two-sided 35 printing in draft mode 45 printing mode changing 45 proof sheet using 41 protocol 82 publications finding 7 R recycling 6 Lexmark products 13 WEEE statement 121 reducing an image 50 repeating an image 51 replacing ink cartridges 12 resetting internal wireless print server to factory default...through USB 92 incorrect language appears on display 88 page does not print 90 printer does not respond 91 printer printing blank pages 91 printhead error 88 software did not install 90 shared printing 72 sharing printer in Windows 71 software Service Center 87 software did not install 90 ...
... 29 two-sided 35 printing in draft mode 45 printing mode changing 45 proof sheet using 41 protocol 82 publications finding 7 R recycling 6 Lexmark products 13 WEEE statement 121 reducing an image 50 repeating an image 51 replacing ink cartridges 12 resetting internal wireless print server to factory default...through USB 92 incorrect language appears on display 88 page does not print 90 printer does not respond 91 printer printing blank pages 91 printhead error 88 software did not install 90 shared printing 72 sharing printer in Windows 71 software Service Center 87 software did not install 90 ...
User Guide
Page 139
... print through USB 92 incorrect language appears on display 88 page does not print 90 printer does not respond 91 printer printing blank pages 91 printhead error 88 software did not install 90 troubleshooting, wireless cannot print over wireless network 100 changing wireless settings after installation (Mac) 65 changing wireless settings... blinking orange 108 Wi-Fi indicator light is not lit 105 Wi-Fi indicator light is still orange 107 Wi-Fi indicator description of colors 64 light is not lit 105 Wi-Fi indicator light is blinking orange 108 Wi-Fi indicator light is green printer does not print ...
... print through USB 92 incorrect language appears on display 88 page does not print 90 printer does not respond 91 printer printing blank pages 91 printhead error 88 software did not install 90 troubleshooting, wireless cannot print over wireless network 100 changing wireless settings after installation (Mac) 65 changing wireless settings... blinking orange 108 Wi-Fi indicator light is not lit 105 Wi-Fi indicator light is still orange 107 Wi-Fi indicator description of colors 64 light is not lit 105 Wi-Fi indicator light is blinking orange 108 Wi-Fi indicator light is green printer does not print ...
Quick Reference Guide
Page 30
If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back on. ... • Live online technical support • Contact numbers for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 31 • "Printhead errors" on page 31 • "Software did not install" on page 33 Troubleshooting 30 Using the Service Center to solve printer problems The Service Center provides...
If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back on. ... • Live online technical support • Contact numbers for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 31 • "Printhead errors" on page 31 • "Software did not install" on page 33 Troubleshooting 30 Using the Service Center to solve printer problems The Service Center provides...
Quick Reference Guide
Page 31
Note: Do not release and until Language appears on . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 31 • "Print job does ...
Note: Do not release and until Language appears on . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 31 • "Print job does ...
Quick Reference Guide
Page 32
Troubleshooting 32 Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead.
Troubleshooting 32 Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead.