User's Guide
Page 128
...; Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 129 • "Printhead errors" on page 129 • "Software did not install" on page 131 Troubleshooting 128 Method 2 1 Click or Start. 2 Click All ...Printer Home. 4 From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support •...
...; Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 129 • "Printhead errors" on page 129 • "Software did not install" on page 131 Troubleshooting 128 Method 2 1 Click or Start. 2 Click All ...Printer Home. 4 From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support •...
User's Guide
Page 129
... appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 129 Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer...
... appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 129 Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer...
User's Guide
Page 131
...MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on the printer. 4 Reinsert the printhead. The USB port is damaged, then use a new one or more of the printhead. 3 Close the printer. The cartridges should click firmly into the matching color slot of the following :... removing and reinstalling the software. If the cable is marked with a USB symbol. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Software did not install If you encountered problems while installing, or if your printer does not appear...
...MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on the printer. 4 Reinsert the printhead. The USB port is damaged, then use a new one or more of the printhead. 3 Close the printer. The cartridges should click firmly into the matching color slot of the following :... removing and reinstalling the software. If the cable is marked with a USB symbol. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Software did not install If you encountered problems while installing, or if your printer does not appear...
User's Guide
Page 188
... problems, basic solutions 128 Printer Settings 84 printer software installing 25 uninstalling 24 printer, setting as default 55 printhead aligning 125 printhead access location 9 printhead error 129 printhead nozzles cleaning 126 printing collate 37 custom-size paper 41 documents 36 documents from memory card or flash drive... 7 R received history report 94 receiving faxes Auto Answer setting 88, 89 automatically 88 manually 89 tips 88, 89 recycling 6 Lexmark products 13 WEEE statement 171 redial attempts, fax setting 83 redial time, fax setting 83 reducing an image 60 registering fax user ...
... problems, basic solutions 128 Printer Settings 84 printer software installing 25 uninstalling 24 printer, setting as default 55 printhead aligning 125 printhead access location 9 printhead error 129 printhead nozzles cleaning 126 printing collate 37 custom-size paper 41 documents 36 documents from memory card or flash drive... 7 R received history report 94 receiving faxes Auto Answer setting 88, 89 automatically 88 manually 89 tips 88, 89 recycling 6 Lexmark products 13 WEEE statement 171 redial attempts, fax setting 83 redial time, fax setting 83 reducing an image 60 registering fax user ...
User's Guide
Page 189
...appears on display 129 page does not print 131 printer does not respond 133 printer printing blank pages 133 printhead error 129 software did not install 131 shared printing 110 sharing printer in Windows 109 software Service Center 128 ...freezes the computer 142 troubleshooting, fax cannot receive faxes 145 cannot run fax software 147 cannot send faxes 143 error messages, printer control panel 147 troubleshooting, jams and misfeeds paper jam in the ADF 136 paper jam in ... print 131 printer does not respond 133 printer printing blank pages 133 printhead error 129 software did not install 131
...appears on display 129 page does not print 131 printer does not respond 133 printer printing blank pages 133 printhead error 129 software did not install 131 shared printing 110 sharing printer in Windows 109 software Service Center 128 ...freezes the computer 142 troubleshooting, fax cannot receive faxes 145 cannot run fax software 147 cannot send faxes 143 error messages, printer control panel 147 troubleshooting, jams and misfeeds paper jam in the ADF 136 paper jam in ... print 131 printer does not respond 133 printer printing blank pages 133 printhead error 129 software did not install 131
Quick Reference
Page 20
If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • Contact numbers ... then select the printer program folder from the print queue" on page 23 • "Cannot print through USB" on page 23 Incorrect language appears on . Printhead errors If the "Before you have set the Power Saver timeout in the Setup menu, then press and hold for telephone technical support Setup troubleshooting •...
If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • Contact numbers ... then select the printer program folder from the print queue" on page 23 • "Cannot print through USB" on page 23 Incorrect language appears on . Printhead errors If the "Before you have set the Power Saver timeout in the Setup menu, then press and hold for telephone technical support Setup troubleshooting •...
Quick Reference
Page 21
...cartridges are inserted correctly. If the cable is marked with a USB symbol. The cartridges should click firmly into the USB port of the printhead. 3 Close the printer. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet... or if your printer, and then click Print. 21 2 Remove the printhead. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Print job does not print or is missing ...
...cartridges are inserted correctly. If the cable is marked with a USB symbol. The cartridges should click firmly into the USB port of the printhead. 3 Close the printer. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet... or if your printer, and then click Print. 21 2 Remove the printhead. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Print job does not print or is missing ...