User Guide
Page 61
...4 Click Printer Settings. 5 Type the IP addresses of estimated remaining supply that prompts the alert can be set on the toner cartridge and imaging unit. • All selectable alerts can be set for nearly low, low, and very low supply conditions. Notes: • Selectable alerts can ... of numbers separated by setting the selectable alerts. For more advanced system support tasks, see the Networking Guide on the Lexmark support Web site at http://support.lexmark.com. Note: If you are using the Embedded Web Server. E‑mail selectable alert is available only in network printers...
...4 Click Printer Settings. 5 Type the IP addresses of estimated remaining supply that prompts the alert can be set on the toner cartridge and imaging unit. • All selectable alerts can be set for nearly low, low, and very low supply conditions. Notes: • Selectable alerts can ... of numbers separated by setting the selectable alerts. For more advanced system support tasks, see the Networking Guide on the Lexmark support Web site at http://support.lexmark.com. Note: If you are using the Embedded Web Server. E‑mail selectable alert is available only in network printers...
User Guide
Page 127
Extended exposure to cool before touching it. 1 Open the front door. 2 Remove the toner cartridge. 3 Remove the imaging unit. To reduce the risk of the printer might be hot. Clearing jams 127 Paper jam in the front door CAUTION-HOT SURFACE: The inside of injury from a hot component, allow the surface to light may cause print quality problems. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Extended exposure to cool before touching it. 1 Open the front door. 2 Remove the toner cartridge. 3 Remove the imaging unit. To reduce the risk of the printer might be hot. Clearing jams 127 Paper jam in the front door CAUTION-HOT SURFACE: The inside of injury from a hot component, allow the surface to light may cause print quality problems. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
User Guide
Page 128
Note: Use the arrows inside the printer as guides. 6 Insert the toner cartridge. Note: Make sure that all paper fragments are removed. 5 Insert the imaging unit. Doing so may affect the quality of future print jobs. 4 Remove the jammed paper. Clearing jams 128 Warning-Potential Damage: Do not touch the shiny photoconductor drum under the imaging unit.
Note: Use the arrows inside the printer as guides. 6 Insert the toner cartridge. Note: Make sure that all paper fragments are removed. 5 Insert the imaging unit. Doing so may affect the quality of future print jobs. 4 Remove the jammed paper. Clearing jams 128 Warning-Potential Damage: Do not touch the shiny photoconductor drum under the imaging unit.
User Guide
Page 136
...printer supplies. Part name Lexmark Return Program Regular Imaging unit 500Z 500ZA Storing supplies Choose a cool, clean storage area for extended periods of time may cause imaging unit parts to fail prior to exhaustion of toner from toner cartridge. Maintaining the printer 136 MS317 and MS417 Regular cartridges Item Worldwide...• High humidity above 80% • Salty air • Corrosive gases • Heavy dust For more information on replacing the imaging unit, see the instruction sheet that came with the supply. Do not expose supplies to www.lexmark.com/regions.
...printer supplies. Part name Lexmark Return Program Regular Imaging unit 500Z 500ZA Storing supplies Choose a cool, clean storage area for extended periods of time may cause imaging unit parts to fail prior to exhaustion of toner from toner cartridge. Maintaining the printer 136 MS317 and MS417 Regular cartridges Item Worldwide...• High humidity above 80% • Salty air • Corrosive gases • Heavy dust For more information on replacing the imaging unit, see the instruction sheet that came with the supply. Do not expose supplies to www.lexmark.com/regions.
User Guide
Page 138
Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. Extended exposure to direct light for more than 10 minutes. Maintaining the printer 138 Warning-Potential Damage: Do not expose the imaging unit to light may cause print quality problems. 6 Close the front door.
Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. Extended exposure to direct light for more than 10 minutes. Maintaining the printer 138 Warning-Potential Damage: Do not expose the imaging unit to light may cause print quality problems. 6 Close the front door.
User Guide
Page 139
Warning-Potential Damage: Do not expose the imaging unit to light may affect the print quality of the printer. 4 Unpack the new imaging unit, and then shake it. 5 Remove all packing materials from the imaging unit. Extended exposure to direct light for more than 10 minutes. Doing so may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Maintaining the printer 139 3 Lift the green handle, and then pull the imaging unit out of future print jobs.
Warning-Potential Damage: Do not expose the imaging unit to light may affect the print quality of the printer. 4 Unpack the new imaging unit, and then shake it. 5 Remove all packing materials from the imaging unit. Extended exposure to direct light for more than 10 minutes. Doing so may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Maintaining the printer 139 3 Lift the green handle, and then pull the imaging unit out of future print jobs.
User Guide
Page 140
... base, then carefully roll it safely. Do not try to the new location. Maintaining the printer 140 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer. 8 Close the front door. CAUTION-POTENTIAL INJURY: When...
... base, then carefully roll it safely. Do not try to the new location. Maintaining the printer 140 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer. 8 Close the front door. CAUTION-POTENTIAL INJURY: When...
User Guide
Page 151
...nearly low [88.xy] If necessary, press on . Cartridge low [88.xy] You may need to be defective and need to www.lexmark.com. For more information, see the "Ordering supplies" section of the User's Guide. From the printer control panel, press to a ... the power cord to clear the message. Weblink server not set up. Contact system administrator. Cartridge, imaging unit mismatch [41.xy] 1 Check if both the toner cartridge and imaging unit are Lexmark-authorized MICR (magnetic ink character recognition) supplies or non-MICR supplies. 2 Change the toner cartridge or...
...nearly low [88.xy] If necessary, press on . Cartridge low [88.xy] You may need to be defective and need to www.lexmark.com. For more information, see the "Ordering supplies" section of the User's Guide. From the printer control panel, press to a ... the power cord to clear the message. Weblink server not set up. Contact system administrator. Cartridge, imaging unit mismatch [41.xy] 1 Check if both the toner cartridge and imaging unit are Lexmark-authorized MICR (magnetic ink character recognition) supplies or non-MICR supplies. 2 Change the toner cartridge or...
User Guide
Page 152
... low [84.xy] If necessary, press on the printer control panel to clear the message and continue printing. Imaging unit low [84.xy] You may need to replace the imaging unit very soon. If necessary, press and continue printing. For more of the following: • Load the indicated tray...• Cancel the current job. If necessary, press on the printer control panel to clear the message Imaging unit very low, [x] estimated pages remain [84.xy] You may need to order an imaging unit. Insert tray [x] Insert the indicated tray into the printer. If the printer cannot find a ...
... low [84.xy] If necessary, press on the printer control panel to clear the message and continue printing. Imaging unit low [84.xy] You may need to replace the imaging unit very soon. If necessary, press and continue printing. For more of the following: • Load the indicated tray...• Cancel the current job. If necessary, press on the printer control panel to clear the message Imaging unit very low, [x] estimated pages remain [84.xy] You may need to order an imaging unit. Insert tray [x] Insert the indicated tray into the printer. If the printer cannot find a ...
User Guide
Page 154
... automatically selected tray. • Cancel the current job. to clear the message. Non‑Lexmark [supply type], see User's Guide [33.xy] Note: The supply type can be toner cartridge or imaging unit. to clear the message and continue Note: If no paper is loaded in the feeder, ... correct paper size and type. • Depending on your printer model, touch Continue or press printing. The printer has detected a non‑Lexmark supply or part installed in the feeder, the printer manually overrides the request, and then prints from an automatically selected tray. • Cancel ...
... automatically selected tray. • Cancel the current job. to clear the message. Non‑Lexmark [supply type], see User's Guide [33.xy] Note: The supply type can be toner cartridge or imaging unit. to clear the message and continue Note: If no paper is loaded in the feeder, ... correct paper size and type. • Depending on your printer model, touch Continue or press printing. The printer has detected a non‑Lexmark supply or part installed in the feeder, the printer manually overrides the request, and then prints from an automatically selected tray. • Cancel ...
User Guide
Page 156
... have the following : • Check if the imaging unit is installed, then remove and reinstall the unresponsive imaging unit. Replace imaging unit, 0 estimated pages remain [84.xy] Replace the imaging unit to clear the message and continue printing. For more information, see "Using genuine Lexmark parts and supplies" on installing the imaging unit, see the "Ordering supplies" section of the printer...
... have the following : • Check if the imaging unit is installed, then remove and reinstall the unresponsive imaging unit. Replace imaging unit, 0 estimated pages remain [84.xy] Replace the imaging unit to clear the message and continue printing. For more information, see "Using genuine Lexmark parts and supplies" on installing the imaging unit, see the "Ordering supplies" section of the printer...
User Guide
Page 157
...have a replacement cartridge, then see "Using genuine Lexmark parts and supplies" on page 134. For more information, see the instruction sheet that came with the supply. Replace unsupported imaging unit [32.xy] Remove the imaging unit, and then install a supported one to clear...caused by installing a genuine Lexmark imaging unit, such as a high yield cartridge, that a non‑genuine Lexmark imaging unit is scheduled for maintenance. Note: If you do not have a replacement imaging unit, then see the "Ordering supplies" section or visit www.lexmark.com. The following error...
...have a replacement cartridge, then see "Using genuine Lexmark parts and supplies" on page 134. For more information, see the instruction sheet that came with the supply. Replace unsupported imaging unit [32.xy] Remove the imaging unit, and then install a supported one to clear...caused by installing a genuine Lexmark imaging unit, such as a high yield cartridge, that a non‑genuine Lexmark imaging unit is scheduled for maintenance. Note: If you do not have a replacement imaging unit, then see the "Ordering supplies" section or visit www.lexmark.com. The following error...
User Guide
Page 172
... The problem is solved. Troubleshooting 172 Action Yes Step 2 Go to step 4. Go to step 3. Step 4 a Reinstall the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to match the paper size specified in the tray. Extended exposure to match the paper loaded in the tray settings...Do the paper size and type match the paper loaded in the Paper menu to light may cause print quality problems. 3 Install the imaging unit, and then the cartridge. From the printer control panel, set the paper size and type in the tray? Is the page or...
... The problem is solved. Troubleshooting 172 Action Yes Step 2 Go to step 4. Go to step 3. Step 4 a Reinstall the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to match the paper size specified in the tray. Extended exposure to match the paper loaded in the tray settings...Do the paper size and type match the paper loaded in the Paper menu to light may cause print quality problems. 3 Install the imaging unit, and then the cartridge. From the printer control panel, set the paper size and type in the tray? Is the page or...
User Guide
Page 173
... a Depending on prints? The problem is support. Step 4 Replace the imaging unit, and then resend the print job. the toner darkness. Yes Go to the type and weight of the paper loaded? solved. Do shadow images still appear on your operating system, specify the paper type and weight from...set to step 2. Is paper with the correct paper type and weight in the tray settings. b Resend the print job. Do shadow images still appear on the printer control panel, decrease solved. Gray background on prints Leading edge ABCDE ABCDE ABCDE Trailing edge Action Yes Step 1...
... a Depending on prints? The problem is support. Step 4 Replace the imaging unit, and then resend the print job. the toner darkness. Yes Go to the type and weight of the paper loaded? solved. Do shadow images still appear on your operating system, specify the paper type and weight from...set to step 2. Is paper with the correct paper type and weight in the tray settings. b Resend the print job. Do shadow images still appear on the printer control panel, decrease solved. Gray background on prints Leading edge ABCDE ABCDE ABCDE Trailing edge Action Yes Step 1...
User Guide
Page 174
...in the tray to direct light for the paper size loaded. Troubleshooting 174 Action Yes Step 2 Reinstall the imaging unit and the toner cartridge. Step 3 Replace the imaging unit, and then resend the print job. The problem is solved. a Remove the toner cartridge. Incorrect margins... on prints No Go to light can cause print quality problems. c Install the imaging unit, and then the cartridge. Extended exposure to...
...in the tray to direct light for the paper size loaded. Troubleshooting 174 Action Yes Step 2 Reinstall the imaging unit and the toner cartridge. Step 3 Replace the imaging unit, and then resend the print job. The problem is solved. a Remove the toner cartridge. Incorrect margins... on prints No Go to light can cause print quality problems. c Install the imaging unit, and then the cartridge. Extended exposure to...
User Guide
Page 177
...listed measurements? Repeating defects appear on prints Action Step 1 Measure the distance between defects equal to high humidity. Step 6 Replace the imaging unit, and then resend the print job. Contact customer The problem is solved. The problem is support at http://support.lexm ark.com ...or your service representative. Step 2 Replace the imaging unit, and then resend the print job. Do the repeating defects still appear? Store paper in .) Is the distance between the defects...
...listed measurements? Repeating defects appear on prints Action Step 1 Measure the distance between defects equal to high humidity. Step 6 Replace the imaging unit, and then resend the print job. Contact customer The problem is solved. The problem is support at http://support.lexm ark.com ...or your service representative. Step 2 Replace the imaging unit, and then resend the print job. Do the repeating defects still appear? Store paper in .) Is the distance between the defects...
User Guide
Page 179
Step 6 Replace the imaging unit, and then resend the print job. Print is the factory default setting. Go to step 3. Go to step 2. a Depending on the printer control panel, increase ...
Step 6 Replace the imaging unit, and then resend the print job. Print is the factory default setting. Go to step 3. Go to step 2. a Depending on the printer control panel, increase ...
User Guide
Page 180
... menu to match the paper you use it. Go to light may cause print quality problems. 3 Install the imaging unit, and then the cartridge. Step 7 Replace the imaging unit, and then resend the print job. Printer is support. Extended exposure to step 6. Is the print still too... to direct light for more than 10 minutes. Store paper in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. b Resend the print job. Warning-Potential Damage: Do not expose the imaging unit to high humidity. Step 5 a Load paper from a fresh package....
... menu to match the paper you use it. Go to light may cause print quality problems. 3 Install the imaging unit, and then the cartridge. Step 7 Replace the imaging unit, and then resend the print job. Printer is support. Extended exposure to step 6. Is the print still too... to direct light for more than 10 minutes. Store paper in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. b Resend the print job. Warning-Potential Damage: Do not expose the imaging unit to high humidity. Step 5 a Load paper from a fresh package....
User Guide
Page 181
... printing blank pages? Is the printer still printing blank pages? Warning-Potential Damage: Do not expose the imaging unit to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. b Resend the print job. Step 2 Go to step 2. Is the...blank pages? a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Check if the packing material is solved....
... printing blank pages? Is the printer still printing blank pages? Warning-Potential Damage: Do not expose the imaging unit to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. b Resend the print job. Step 2 Go to step 2. Is the...blank pages? a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Check if the packing material is solved....
User Guide
Page 182
...may cause print quality problems. 2 Install the imaging unit, and then the cartridge. Warning-Potential Damage: Do not expose the imaging unit to direct light for the size of the paper loaded. Extended exposure to step 2. Step 2 Replace the imaging unit, and then resend the print job. Is the...a Check if you are printing on a paper that is printing solid black pages Action Yes Step 1 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Troubleshooting 182 Action Step 1 a Move the width and length guides in the tray to the correct positions for more ...
...may cause print quality problems. 2 Install the imaging unit, and then the cartridge. Warning-Potential Damage: Do not expose the imaging unit to direct light for the size of the paper loaded. Extended exposure to step 2. Step 2 Replace the imaging unit, and then resend the print job. Is the...a Check if you are printing on a paper that is printing solid black pages Action Yes Step 1 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Troubleshooting 182 Action Step 1 a Move the width and length guides in the tray to the correct positions for more ...