Clearing Jams Guide
Page 3
...Open the front cover. 4 Pull the fuser out, and set it on a clean, flat surface. 5 Unsnap the housing and set it off . c Place the cartridges on the cartridge handhold. If the jam persists, continue with step 4. 6 Release the latches to open the multipurpose feeder (area A) all the print... cartridges. b Pull the cartridge straight out and use the handle to lift it aside. 2 While holding down the latches. They slide toward the center to release the fuser...
...Open the front cover. 4 Pull the fuser out, and set it on a clean, flat surface. 5 Unsnap the housing and set it off . c Place the cartridges on the cartridge handhold. If the jam persists, continue with step 4. 6 Release the latches to open the multipurpose feeder (area A) all the print... cartridges. b Pull the cartridge straight out and use the handle to lift it aside. 2 While holding down the latches. They slide toward the center to release the fuser...
Clearing Jams Guide
Page 4
Remove all the print cartridges. Warning: Do not touch the transfer belt. The printer returns to lock the image transfer unit into the printer. b Rotate the handle up, and push ...
Remove all the print cartridges. Warning: Do not touch the transfer belt. The printer returns to lock the image transfer unit into the printer. b Rotate the handle up, and push ...
Troubleshooting Guide
Page 4
... unit and transfer roller. 3 If you turn the printer on, and until you load does not exceed the maximum stack height indicated at www.lexmark.com for your print job, or change the Paper Type to the correct position. Store paper in the paper tray. • Avoid textured paper...to be replaced. For more information, see the Menus and Messages Guide Blank pages feed into the output bin. Streaked horizontal lines Replace the print cartridge, the transfer roller, the image transfer unit, or fuser as needed. Guides in the selected tray are formatted. After the Print Quality Test ...
... unit and transfer roller. 3 If you turn the printer on, and until you load does not exceed the maximum stack height indicated at www.lexmark.com for your print job, or change the Paper Type to the correct position. Store paper in the paper tray. • Avoid textured paper...to be replaced. For more information, see the Menus and Messages Guide Blank pages feed into the output bin. Streaked horizontal lines Replace the print cartridge, the transfer roller, the image transfer unit, or fuser as needed. Guides in the selected tray are formatted. After the Print Quality Test ...
Troubleshooting Guide
Page 5
... to print. • Scroll to the Color Adjust setting in the Quality Menu and press Select to adjust the color. • Replace the print cartridge that corresponds to the color displayed on the control panel. • Replace the transfer roller. • Replace the image transfer unit. • Replace... settings match the type of paper you load in the trays is not damp. • Shake the specified print cartridge to utilize the remaining toner. • Replace the print cartridge that corresponds to the color displayed on the control panel. Print too light • Make sure the printer paper...
... to print. • Scroll to the Color Adjust setting in the Quality Menu and press Select to adjust the color. • Replace the print cartridge that corresponds to the color displayed on the control panel. • Replace the transfer roller. • Replace the image transfer unit. • Replace... settings match the type of paper you load in the trays is not damp. • Shake the specified print cartridge to utilize the remaining toner. • Replace the print cartridge that corresponds to the color displayed on the control panel. Print too light • Make sure the printer paper...
User's Guide
Page 4
Contents Print cartridges ...61 Toner waste container ...62 Fuser and ITU ...62 Recycling Lexmark products ...63 Chapter 5: Clearing paper jams 64 Identifying jams ...64 Access doors and trays ...65 Understanding jam messages ...66 Clearing the entire paper path ...67 ...
Contents Print cartridges ...61 Toner waste container ...62 Fuser and ITU ...62 Recycling Lexmark products ...63 Chapter 5: Clearing paper jams 64 Identifying jams ...64 Access doors and trays ...65 Understanding jam messages ...66 Clearing the entire paper path ...67 ...
User's Guide
Page 52
...edge of the die cut. • Use full label sheets. Adhesive material contaminates the printer and could void the printer and cartridge warranties. • Use labels that have adhesive to Labels in the sealed or closed position - Labels The printer can withstand ..., or releasing hazardous emissions. mixing media can withstand temperatures of the adhesive at www.lexmark.com/publications. Partial sheets may seal the envelopes. Partial sheets also contaminate the printer and the cartridge with laser printers. Zone coating of 230°C (446°F) without sealing, excessive...
...edge of the die cut. • Use full label sheets. Adhesive material contaminates the printer and could void the printer and cartridge warranties. • Use labels that have adhesive to Labels in the sealed or closed position - Labels The printer can withstand ..., or releasing hazardous emissions. mixing media can withstand temperatures of the adhesive at www.lexmark.com/publications. Partial sheets may seal the envelopes. Partial sheets also contaminate the printer and the cartridge with laser printers. Zone coating of 230°C (446°F) without sealing, excessive...
User's Guide
Page 60
... supply item or maintenance is required. Ready. In the U.S., contact Lexmark at www.lexmark.com or contact the place where you bought your printer on the display will indicate the printer is printing or in your print cartridge. Do not expose supplies to use them. 4 Maintaining the printer Periodically... tasks are using the printer, you can also view the status of supplies in this key operator. In other countries or regions, visit the Lexmark Web site at 1-800-539-6275 for your printer supplies. Tray 1 Low, Tray 2 Status / Supplies Held jobs Status / Supplies View ...
... supply item or maintenance is required. Ready. In the U.S., contact Lexmark at www.lexmark.com or contact the place where you bought your printer on the display will indicate the printer is printing or in your print cartridge. Do not expose supplies to use them. 4 Maintaining the printer Periodically... tasks are using the printer, you can also view the status of supplies in this key operator. In other countries or regions, visit the Lexmark Web site at 1-800-539-6275 for your printer supplies. Tray 1 Low, Tray 2 Status / Supplies Held jobs Status / Supplies View ...
User's Guide
Page 61
...print the other countries or regions, visit the Lexmark Web site at 1-800-539-6275 for information about a Verify Print job, see the Menus and Messages Guide. When the print remains faded replace the print cartridge. Have a new cartridge available when the current one sheet of paper... back). Ordering supplies To order supplies in the U.S., contact Lexmark at www.lexmark.com or contact the place where you conserve toner and paper. In other copies. For more information on changing these initial print cartridges in your printer. Values for printer supplies assume printing on...
...print the other countries or regions, visit the Lexmark Web site at 1-800-539-6275 for information about a Verify Print job, see the Menus and Messages Guide. When the print remains faded replace the print cartridge. Have a new cartridge available when the current one sheet of paper... back). Ordering supplies To order supplies in the U.S., contact Lexmark at www.lexmark.com or contact the place where you conserve toner and paper. In other copies. For more information on changing these initial print cartridges in your printer. Values for printer supplies assume printing on...
User's Guide
Page 62
... a list of cartridges you can order: C780 / C782 • Black print cartridge • Cyan print cartridge • Magenta print cartridge • Yellow print cartridge • Black high yield print cartridge • Cyan high yield print cartridge • Magenta high yield print cartridge • Yellow high yield print cartridge • Black Return Program print cartridge • Cyan Return Program print cartridge • Magenta...
... a list of cartridges you can order: C780 / C782 • Black print cartridge • Cyan print cartridge • Magenta print cartridge • Yellow print cartridge • Black high yield print cartridge • Cyan high yield print cartridge • Magenta high yield print cartridge • Yellow high yield print cartridge • Black Return Program print cartridge • Cyan Return Program print cartridge • Magenta...
User's Guide
Page 63
... warning messages, see the Menus and Messages Guide on the computer screen. Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site: www.lexmark.com/recycle 2 Follow the instructions on the publications CD Ordering staple cartridges Staple cartridges hold 3,000 staples. Maintaining the printer Ordering an image transfer unit and transfer...
... warning messages, see the Menus and Messages Guide on the computer screen. Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site: www.lexmark.com/recycle 2 Follow the instructions on the publications CD Ordering staple cartridges Staple cartridges hold 3,000 staples. Maintaining the printer Ordering an image transfer unit and transfer...
User's Guide
Page 74
Clearing image transfer unit jams 74 a Pull up slightly on a clean, flat surface out of direct light. 6 Release the latches to lift it off the guides. b Pull the cartridge straight out and use the handle to open the multipurpose feeder (area A) all the print cartridges. c Place the cartridges on the cartridge handhold. Clearing paper jams 5 Remove all the way.
Clearing image transfer unit jams 74 a Pull up slightly on a clean, flat surface out of direct light. 6 Release the latches to lift it off the guides. b Pull the cartridge straight out and use the handle to open the multipurpose feeder (area A) all the print cartridges. c Place the cartridges on the cartridge handhold. Clearing paper jams 5 Remove all the way.
User's Guide
Page 77
The printer returns to its working position. If you need more assistance. If you still need help 1 Turn the printer off and then back on . Reinstall all the print cartridges. 11 Close the printer door. 12 Turn the printer on . 2 Contact your administrator or Help desk if you still need help 77 Clearing paper jams c Lower the lever to lock the image transfer unit into place. 10 Return the multipurpose feeder to a Ready state.
The printer returns to its working position. If you need more assistance. If you still need help 1 Turn the printer off and then back on . Reinstall all the print cartridges. 11 Close the printer door. 12 Turn the printer on . 2 Contact your administrator or Help desk if you still need help 77 Clearing paper jams c Lower the lever to lock the image transfer unit into place. 10 Return the multipurpose feeder to a Ready state.
User's Guide
Page 85
... by Performing Self Test. However, the trays cannot automatically sense transparencies. Activating Menu Changes briefly appears, followed by how full the print cartridges are printed on the page. These estimates are , environmental conditions, the media type, the software application, software settings, the driver, ...: Only paper trays that prints is on. 2 Press on the Coverage Estimator utility: 1 Make sure your printer is 2 percent. Lexmark makes no claim as to the accuracy of the display. Repeat for all toner colors that are used, the minimum percentage that support auto...
... by Performing Self Test. However, the trays cannot automatically sense transparencies. Activating Menu Changes briefly appears, followed by how full the print cartridges are printed on the page. These estimates are , environmental conditions, the media type, the software application, software settings, the driver, ...: Only paper trays that prints is on. 2 Press on the Coverage Estimator utility: 1 Make sure your printer is 2 percent. Lexmark makes no claim as to the accuracy of the display. Repeat for all toner colors that are used, the minimum percentage that support auto...
User's Guide
Page 93
... or sixth page in all four packaging tabs are removed. Marks occur repeatedly only in one color and multiple times on a page: • Replace the cartridge if the defects occur every: - 38 mm (1.5 in.) - 48 mm (1.9 in.) - 97 mm (3.8 in.) Marks occur down the page repeatedly in any color: Replace ...has shifted outside of the appropriate area or has been superimposed over another color area. Top to Bottom or Left to Right: 1 Re-seat the cartridges by removing them from the printer and then reinserting them. 2 Invoke a Color Adjust operation from the Settings Æ Quality menu.
... or sixth page in all four packaging tabs are removed. Marks occur repeatedly only in one color and multiple times on a page: • Replace the cartridge if the defects occur every: - 38 mm (1.5 in.) - 48 mm (1.9 in.) - 97 mm (3.8 in.) Marks occur down the page repeatedly in any color: Replace ...has shifted outside of the appropriate area or has been superimposed over another color area. Top to Bottom or Left to Right: 1 Re-seat the cartridges by removing them from the printer and then reinserting them. 2 Invoke a Color Adjust operation from the Settings Æ Quality menu.
User's Guide
Page 94
...the image transfer unit and transfer roller. • Replace the fuser. Troubleshooting Symptom Cause Solution Streaked horizontal lines ABCDE The print cartridges, the transfer roller, image transfer unit, or fuser may be replaced. the color displayed on the control panel. Solving print quality... problems 94 From the printer operator panel, print the repetitive defects guide to determine which component needs to • The print cartridge is defective. Print irregularities ABCDE ABCDE ABCDE • Paper has absorbed moisture due to high humidity. • You are worn...
...the image transfer unit and transfer roller. • Replace the fuser. Troubleshooting Symptom Cause Solution Streaked horizontal lines ABCDE The print cartridges, the transfer roller, image transfer unit, or fuser may be replaced. the color displayed on the control panel. Solving print quality... problems 94 From the printer operator panel, print the repetitive defects guide to determine which component needs to • The print cartridge is defective. Print irregularities ABCDE ABCDE ABCDE • Paper has absorbed moisture due to high humidity. • You are worn...
User's Guide
Page 95
... is smeared, horizontal or vertical light bands appear, or color does not project.) • You are using is Normal. Toner specks • The print cartridges are defective. • The transfer roller is worn or defective. • The image transfer unit is worn or defective. • The fuser is worn...wrong for the type of paper or specialty media you are using. • The Texture setting is not damp. • Shake the specified print cartridge to the color displayed on the control panel. For more than one printer. • Make sure the printer paper type, paper texture, and paper...
... is smeared, horizontal or vertical light bands appear, or color does not project.) • You are using is Normal. Toner specks • The print cartridges are defective. • The transfer roller is worn or defective. • The image transfer unit is worn or defective. • The fuser is worn...wrong for the type of paper or specialty media you are using. • The Texture setting is not damp. • Shake the specified print cartridge to the color displayed on the control panel. For more than one printer. • Make sure the printer paper type, paper texture, and paper...
User's Guide
Page 96
...size paper than for detailed specifications. • For more information, see Media specifications. For example, you loaded a different size paper in the print cartridges. Clipped images (Some of the paper.) Incorrect margins Skewed print (Print is cut off , but you inserted A4 size paper into the selected tray... guides in the tray to the proper positions for the size loaded. • See the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com for the size loaded. Solving print quality problems 96 The print cartridges are defective.
...size paper than for detailed specifications. • For more information, see Media specifications. For example, you loaded a different size paper in the print cartridges. Clipped images (Some of the paper.) Incorrect margins Skewed print (Print is cut off , but you inserted A4 size paper into the selected tray... guides in the tray to the proper positions for the size loaded. • See the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com for the size loaded. Solving print quality problems 96 The print cartridges are defective.
User's Guide
Page 97
...printer know what color to photographic images. Solving color quality problems 97 Troubleshooting Symptom Cause Solution Solid color pages • The print cartridges are using RGB or CMYK color combinations. Cyan, magenta, yellow, and black inks or toners can be combined to create green....Type, Texture, and Weight settings are not appropriate for the type of paper or specialty media you are • Replace the print cartridge that translate the color into appropriate amounts of cyan, magenta, yellow, and black toner needed to match the paper or specialty media loaded...
...printer know what color to photographic images. Solving color quality problems 97 Troubleshooting Symptom Cause Solution Solid color pages • The print cartridges are using RGB or CMYK color combinations. Cyan, magenta, yellow, and black inks or toners can be combined to create green....Type, Texture, and Weight settings are not appropriate for the type of paper or specialty media you are • Replace the print cartridge that translate the color into appropriate amounts of cyan, magenta, yellow, and black toner needed to match the paper or specialty media loaded...
User's Guide
Page 108
... certified as "Remarketer." The replacement item assumes the remaining warranty period of Limited Warranty C780, C780n, C782, C782n printer Lexmark International, Inc. For products no longer covered by Lexmark). You should transfer proof of IEC 60825-1. Before you may be available for warranty ...of, or damage to present the feature or option with your area contact Lexmark on the date of all print cartridges, programs, data, and removable storage media (unless directed otherwise by a Lexmark warranty, technical support may not be available or only be required to deliver...
... certified as "Remarketer." The replacement item assumes the remaining warranty period of Limited Warranty C780, C780n, C782, C782n printer Lexmark International, Inc. For products no longer covered by Lexmark). You should transfer proof of IEC 60825-1. Before you may be available for warranty ...of, or damage to present the feature or option with your area contact Lexmark on the date of all print cartridges, programs, data, and removable storage media (unless directed otherwise by a Lexmark warranty, technical support may not be available or only be required to deliver...
User's Guide
Page 111
... 51 printing 51 Lexmark Authorized Supplies Dealers 60 linking 40 bins 41 trays 40 loading 2000-sheet tray 35 500-sheet trays 33 multipurpose feeder 37 lock feature, security 83 M Macintosh 31, 40, 42, 44 mailbox 13 maintaining the printer 60 ordering a print cartridge 61 MarkNet internal ...options 5-bin mailbox 13 duplex unit 9 interface cards 20 internal print servers 20 ordering image transfer unit 63 transfer roller 63 ordering, print cartridge 61 output bins linking 41 P pad, numeric 28 panel, display 28 paper letterhead 50 preprinted forms 50 recommended types 48 storing 46 unacceptable...
... 51 printing 51 Lexmark Authorized Supplies Dealers 60 linking 40 bins 41 trays 40 loading 2000-sheet tray 35 500-sheet trays 33 multipurpose feeder 37 lock feature, security 83 M Macintosh 31, 40, 42, 44 mailbox 13 maintaining the printer 60 ordering a print cartridge 61 MarkNet internal ...options 5-bin mailbox 13 duplex unit 9 interface cards 20 internal print servers 20 ordering image transfer unit 63 transfer roller 63 ordering, print cartridge 61 output bins linking 41 P pad, numeric 28 panel, display 28 paper letterhead 50 preprinted forms 50 recommended types 48 storing 46 unacceptable...
