Service Manual
Page 3
...-xxx - Lexmark ImageQuick™ Card is available on : • Interface to the host (USB, serial, parallel, network) • Host system and application • Page complexity and content of the page • Printer options installed or selected • Available memory in the printer • Media size and type • Resolution 1-2 Service Manual Traditional Chinese...
...-xxx - Lexmark ImageQuick™ Card is available on : • Interface to the host (USB, serial, parallel, network) • Host system and application • Page complexity and content of the page • Printer options installed or selected • Available memory in the printer • Media size and type • Resolution 1-2 Service Manual Traditional Chinese...
Service Manual
Page 5
... 52 dBA 32 dBA 53 dBA 51 dBA 31 dBA 53 dBA 51 dBA 53 dBA 31 dBA 6.7B 6.6B 4.6B 6.7B 6.6B 6.7B 4.6B 1-4 Service Manual
... 52 dBA 32 dBA 53 dBA 51 dBA 31 dBA 53 dBA 51 dBA 53 dBA 31 dBA 6.7B 6.6B 4.6B 6.7B 6.6B 6.7B 4.6B 1-4 Service Manual
Service Manual
Page 7
... high-quality xerographic media is too rough, toner cannot fuse to feed properly, causing jams. For best performance, use it can negatively affect media handling. 1-6 Service Manual Media containing fibers such as the printer for media to 48 hours before printing by storing it in its original wrapper until it is either...
... high-quality xerographic media is too rough, toner cannot fuse to feed properly, causing jams. For best performance, use it can negatively affect media handling. 1-6 Service Manual Media containing fibers such as the printer for media to 48 hours before printing by storing it in its original wrapper until it is either...
Service Manual
Page 9
.... • Use only new envelopes. 1-8 Service Manual Use the following table for laser printers. Process or paper source Tray 1 Tray 2 Duplex (two-sided) printing from trays 1 and 2 Multipurpose feeder Manual feeder Duplex (two-sided) printing from sticking together. • We recommend Lexmark part number 12A8240 for letter-size and Lexmark part number 12A8241 for laser...
.... • Use only new envelopes. 1-8 Service Manual Use the following table for laser printers. Process or paper source Tray 1 Tray 2 Duplex (two-sided) printing from trays 1 and 2 Multipurpose feeder Manual feeder Duplex (two-sided) printing from sticking together. • We recommend Lexmark part number 12A8240 for letter-size and Lexmark part number 12A8241 for laser...
Service Manual
Page 11
...8226; Do not store anything on standard and optional sources for both input and output trays and bins. 250 Tray MPF Duplex 500 Tray Manual Feed Slot Media Sizes A4 210 x 297 mm A5 148 x 210 mm JIS B5 182 x 257 mm Statement1 5.5 x 8.5 in... on the floor. • Store individual packages of individual media packages. Folio1 8.5 x 13 in . DL Envelope 110 x 220 mm C5 Envelope 162 x 229 mm 1-10 Service Manual ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ...
...8226; Do not store anything on standard and optional sources for both input and output trays and bins. 250 Tray MPF Duplex 500 Tray Manual Feed Slot Media Sizes A4 210 x 297 mm A5 148 x 210 mm JIS B5 182 x 257 mm Statement1 5.5 x 8.5 in... on the floor. • Store individual packages of individual media packages. Folio1 8.5 x 13 in . DL Envelope 110 x 220 mm C5 Envelope 162 x 229 mm 1-10 Service Manual ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ...
Service Manual
Page 13
... (75 g/m2) 500 sheets (80 g/m2) 550 sheets (75 g/m2) 100 sheets (75 g/m2) 10 envelopes (75 g/m2) Other Various quantities Manual feed slot Any media Single sheet 1 sheet Standard 250-sheet output bin 1, 2 Output Plain Paper 35 mm 250 sheets (75 g/m2) Other Various quantities... following table outlines the input and output source capacities by media type. Any information placed outside this specified printable area does not print. 1-12 Service Manual 5022-xxx Media weight Size A5, B5, JIS-B5, Exec., Statement, Folio Envelope Duplex unit A5, B5, Executive, Statement, Folio, Letter...
... (75 g/m2) 500 sheets (80 g/m2) 550 sheets (75 g/m2) 100 sheets (75 g/m2) 10 envelopes (75 g/m2) Other Various quantities Manual feed slot Any media Single sheet 1 sheet Standard 250-sheet output bin 1, 2 Output Plain Paper 35 mm 250 sheets (75 g/m2) Other Various quantities... following table outlines the input and output source capacities by media type. Any information placed outside this specified printable area does not print. 1-12 Service Manual 5022-xxx Media weight Size A5, B5, JIS-B5, Exec., Statement, Folio Envelope Duplex unit A5, B5, Executive, Statement, Folio, Letter...
Service Manual
Page 15
... Processor Synchronous Dual Random Access Memory Single Inline Memory Module Static Random Access Memory Toner Adder Roller Volts alternating current Volts direct current Yellow 1-14 Service Manual
... Processor Synchronous Dual Random Access Memory Single Inline Memory Module Static Random Access Memory Toner Adder Roller Volts alternating current Volts direct current Yellow 1-14 Service Manual
Service Manual
Page 17
... first item in the menu (called menu item values, or to scroll between screens and menu values. Release the button when the needed number appears. 2-2 Service Manual Settings chosen from the software application can also change or override the user default settings selected from the operator panel. , -Press these buttons to scroll...
... first item in the menu (called menu item values, or to scroll between screens and menu values. Release the button when the needed number appears. 2-2 Service Manual Settings chosen from the software application can also change or override the user default settings selected from the operator panel. , -Press these buttons to scroll...
Service Manual
Page 19
... AppleTalk LexLink USB Direct Help Color Quality Print Quality Printing Guide Supplies Guide Media Guide Print Defects Menu Map Information Guide Connection Guide Moving Guide 2-4 Service Manual
... AppleTalk LexLink USB Direct Help Color Quality Print Quality Printing Guide Supplies Guide Media Guide Print Defects Menu Map Information Guide Connection Guide Moving Guide 2-4 Service Manual
Service Manual
Page 21
... Operator panel-one or more operator panel buttons fail" on page 2-53. Printer sounds five beeps. Go to "Print quality-vertical banding" on page 2-61. 2-6 Service Manual Go to "Print quality-missing image at edge Mottle (2-5mm speckles) Narrow vertical line Random marks Residual image Solid color page Vertical banding Action Go...page 2-58. Go to "Print quality-horizontal banding" on page 2-58. Action Go to "Print quality-horizontal line" on page 2-58. Go to "Dead printer service check" on page 2-53. Go to "Operator panel display blank, five beeps, and LED off " on page 2-53.
... Operator panel-one or more operator panel buttons fail" on page 2-53. Printer sounds five beeps. Go to "Print quality-vertical banding" on page 2-61. 2-6 Service Manual Go to "Print quality-missing image at edge Mottle (2-5mm speckles) Narrow vertical line Random marks Residual image Solid color page Vertical banding Action Go...page 2-58. Go to "Print quality-horizontal banding" on page 2-58. Action Go to "Print quality-horizontal line" on page 2-58. Go to "Dead printer service check" on page 2-53. Go to "Operator panel display blank, five beeps, and LED off " on page 2-53.
Service Manual
Page 23
...path that might cause the paper to jam. • If clearing a paper jam does not fix the problem, go to "Input sensor service check" on page 2-36. 2-8 Service Manual See "Paper pick mechanism assembly removal" on page 4-68. • Check for anything in the paper path that might cause the paper ...to jam. • If clearing a paper jam does not fix the problem, go to "Input sensor service check" on page 2-52. • Check for...
...path that might cause the paper to jam. • If clearing a paper jam does not fix the problem, go to "Input sensor service check" on page 2-36. 2-8 Service Manual See "Paper pick mechanism assembly removal" on page 4-68. • Check for anything in the paper path that might cause the paper ...to jam. • If clearing a paper jam does not fix the problem, go to "Input sensor service check" on page 2-52. • Check for...
Service Manual
Page 25
... as a protection for a paper jam. Cartridge motor 1 (top) or cartridge motor 2 (bottom) has stalled. See "Exit sensor service check" on page 2-52. 2-10 Service Manual Replace the system card if the error message persists. Possible cause-Failure to jam. • The fuser exit sensor may not be functioning... autoconnect • Faulty fuser DC cable connection • Faulty fuser • Faulty system card • Check for proper operation. 5022-xxx Service error codes and paper jam messages (continued) Error code 201.10 201.21 201.23 201.24 202.02 202.12 202.13 Description Action...
... as a protection for a paper jam. Cartridge motor 1 (top) or cartridge motor 2 (bottom) has stalled. See "Exit sensor service check" on page 2-52. 2-10 Service Manual Replace the system card if the error message persists. Possible cause-Failure to jam. • The fuser exit sensor may not be functioning... autoconnect • Faulty fuser DC cable connection • Faulty fuser • Faulty system card • Check for proper operation. 5022-xxx Service error codes and paper jam messages (continued) Error code 201.10 201.21 201.23 201.24 202.02 202.12 202.13 Description Action...
Service Manual
Page 27
... Paper tray failure • Paper pick mechanism Action • If clearing a paper jam does not fix the problem, go to "Input sensor service check" on page 4-68. 2-12 Service Manual See "Front door assembly removal" on page 4-55. • If clearing a paper jam does not fix the problem, go to "Input ...sensor service check" on page 4-68. • Ensure the proper media is set for the type of paper used . • Fan media, and ...
... Paper tray failure • Paper pick mechanism Action • If clearing a paper jam does not fix the problem, go to "Input sensor service check" on page 4-68. 2-12 Service Manual See "Front door assembly removal" on page 4-55. • If clearing a paper jam does not fix the problem, go to "Input ...sensor service check" on page 4-68. • Ensure the proper media is set for the type of paper used . • Fan media, and ...
Service Manual
Page 29
...actions do not fix the problem, go to "147.xx, 149.xx-Motor (500-sheet/550sheet option tray 2 motor) error service check" on page 2-37. • Fan media, and stack it flat in the 500-sheet tray (tray 2). •... do not fix the problem, go to "147.xx, 149.xx-Motor (500-sheet/550sheet option tray 2 motor) error service check" on page 4-67. • If the previous actions do not fix the problem, replace the paper pick mechanism. ...Multipurpose feeder (MPF) swing arm assembly removal-models C52x only" on page 4-68. 2-14 Service Manual The tray 2 autocomp or the redrive motor stalled.
...actions do not fix the problem, go to "147.xx, 149.xx-Motor (500-sheet/550sheet option tray 2 motor) error service check" on page 2-37. • Fan media, and stack it flat in the 500-sheet tray (tray 2). •... do not fix the problem, go to "147.xx, 149.xx-Motor (500-sheet/550sheet option tray 2 motor) error service check" on page 4-67. • If the previous actions do not fix the problem, replace the paper pick mechanism. ...Multipurpose feeder (MPF) swing arm assembly removal-models C52x only" on page 4-68. 2-14 Service Manual The tray 2 autocomp or the redrive motor stalled.
Service Manual
Page 31
... printer. Transparency sensor failed calibration. Printhead motor not connected. Input sensor not connected. See "920.06-POST (power on self test) error service check" on page 2-48. 2-16 Service Manual Exit sensor not connected. One toner sensor not connected. Bad transfer belt NVRAM data. Bad printhead NVRAM data. Output bin cable not connected...
... printer. Transparency sensor failed calibration. Printhead motor not connected. Input sensor not connected. See "920.06-POST (power on self test) error service check" on page 2-48. 2-16 Service Manual Exit sensor not connected. One toner sensor not connected. Bad transfer belt NVRAM data. Bad printhead NVRAM data. Output bin cable not connected...
Service Manual
Page 33
5022-xxx Service error codes and paper jam messages (continued) Error code Description 954.01-954.99 NVRAM System card NVRAM failure. card 958.01-958.99 Memory ... printer. If the error message persists, replace the system card. POR the printer. Failure 990.xx Option Error Tray 2 failure. Replace 500-sheet assembly. 2-18 Service Manual If the error message persists, replace the system card. POR the printer.
5022-xxx Service error codes and paper jam messages (continued) Error code Description 954.01-954.99 NVRAM System card NVRAM failure. card 958.01-958.99 Memory ... printer. If the error message persists, replace the system card. POR the printer. Failure 990.xx Option Error Tray 2 failure. Replace 500-sheet assembly. 2-18 Service Manual If the error message persists, replace the system card. POR the printer.
Service Manual
Page 35
... memory. • Install additional printer memory. • If this does not fix the problem, replace the system. See "System card removal" on page 4-79. 2-20 Service Manual 5022-xxx User status and attendance messages (continued) Error code 34 Short Paper 34 Incorrect Media 35 Insufficient memory to support Resource Save feature 37...
... memory. • Install additional printer memory. • If this does not fix the problem, replace the system. See "System card removal" on page 4-79. 2-20 Service Manual 5022-xxx User status and attendance messages (continued) Error code 34 Short Paper 34 Incorrect Media 35 Insufficient memory to support Resource Save feature 37...
Service Manual
Page 37
... 56 Standard parallel port disabled • Press until Continue appears, and then press to a properly grounded outlet. • Turn the printer on page 4-79. 2-22 Service Manual
... 56 Standard parallel port disabled • Press until Continue appears, and then press to a properly grounded outlet. • Turn the printer on page 4-79. 2-22 Service Manual
Service Manual
Page 39
..." on page 4-55. • Replace the transfer belt assembly. See "System card removal" on page 4-40. See "Bump aligner motor removal" on page 4-79. 2-24 Service Manual For models C53x: Check connector JTRANS2 for proper connection to the system card, the cable for pinch points, and the cable connector for defects and...
..." on page 4-55. • Replace the transfer belt assembly. See "System card removal" on page 4-40. See "Bump aligner motor removal" on page 4-79. 2-24 Service Manual For models C53x: Check connector JTRANS2 for proper connection to the system card, the cable for pinch points, and the cable connector for defects and...
Service Manual
Page 41
... the problem persists. • If the problem continues, turn the printer off and remove the rear cover. See "System card removal" on page 4-79. 2-26 Service Manual See "System card removal" on page 4-79. 88 Replace cartridge • Replace the specified toner cartridge. • Press until Continue appears, and then press to...
... the problem persists. • If the problem continues, turn the printer off and remove the rear cover. See "System card removal" on page 4-79. 2-26 Service Manual See "System card removal" on page 4-79. 88 Replace cartridge • Replace the specified toner cartridge. • Press until Continue appears, and then press to...