User's Guide
Page 24
... prevent jams. Check with the manufacturer or vendor to determine whether your printer. • Use transparencies designed specifically for laser printers. Lexmark recommends Lexmark part number 12A5940 for letter-size transparencies and Lexmark part number 12A5941 for use up to prevent sheets from the standard tray. For detailed information, see the Card Stock & Label Guide, which is available on the transparencies when you handle them. • Before loading transparencies, fan the stack to 10 envelopes...
... prevent jams. Check with the manufacturer or vendor to determine whether your printer. • Use transparencies designed specifically for laser printers. Lexmark recommends Lexmark part number 12A5940 for letter-size transparencies and Lexmark part number 12A5941 for use up to prevent sheets from the standard tray. For detailed information, see the Card Stock & Label Guide, which is available on the transparencies when you handle them. • Before loading transparencies, fan the stack to 10 envelopes...
User's Guide
Page 40
... order supplies in the U.S., contact Lexmark at www.lexmark.com or contact the place where you bought your printer. The recommended print cartridges specifically designed for your printer are: Part number Description of the toner color. Refer printing problems and maintenance tasks to 500 images, depending on the operator panel, you bought your printer. Replacing maintenance items as needed helps you maintain top performance, optimize print quality, and avoid printing problems. Ordering toner cartridges When a Check Toner xxxx message...
... order supplies in the U.S., contact Lexmark at www.lexmark.com or contact the place where you bought your printer. The recommended print cartridges specifically designed for your printer are: Part number Description of the toner color. Refer printing problems and maintenance tasks to 500 images, depending on the operator panel, you bought your printer. Replacing maintenance items as needed helps you maintain top performance, optimize print quality, and avoid printing problems. Ordering toner cartridges When a Check Toner xxxx message...
User's Guide
Page 41
... belt count is now reset. 7 Press to return to be replaced. Order Lexmark part number C500X27G. Average yield 1,500 pages 2,500 pages 3,000 pages 3,000 pages 3,000 pages 5,000 pages Ordering a fuser When the Replace Fuser message appears, the fuser has been exhausted and will no longer print until the waste toner bottle is replaced. Ordering a waste toner bottle When the Replace WT. Maintenance Part number Description of 5%. The printer will need to Ready. Ordering a photodeveloper cartridge When the Replace...
... belt count is now reset. 7 Press to return to be replaced. Order Lexmark part number C500X27G. Average yield 1,500 pages 2,500 pages 3,000 pages 3,000 pages 3,000 pages 5,000 pages Ordering a fuser When the Replace Fuser message appears, the fuser has been exhausted and will no longer print until the waste toner bottle is replaced. Ordering a waste toner bottle When the Replace WT. Maintenance Part number Description of 5%. The printer will need to Ready. Ordering a photodeveloper cartridge When the Replace...
User's Guide
Page 42
... about changing menu settings, see page 45 for an illustration. Pull the fuser pressure release levers open , see the Menus and Messages Guide on the Software and Documentation CD. Maintaining your printer for long term storage 40 To pull the fuser pressure release levers open and then store the fuser. Storing supplies Use the following guidelines for an extended period, remove the fuser. Do not store toner cartridges in...
... about changing menu settings, see page 45 for an illustration. Pull the fuser pressure release levers open , see the Menus and Messages Guide on the Software and Documentation CD. Maintaining your printer for long term storage 40 To pull the fuser pressure release levers open and then store the fuser. Storing supplies Use the following guidelines for an extended period, remove the fuser. Do not store toner cartridges in...
User's Guide
Page 65
... fast, efficient processing of memory for different countries.) When you see Disabling and enabling power saver. 6 Press to return to identify it as the current user default setting. Memory requirements Your printer ships with 64MB of color jobs. For more information about changing menu settings or selecting new user default settings, see the Menus and Messages Guide on and the Ready message appears. 2 Press . 3 Press until you see Config Menu, and then press...
... fast, efficient processing of memory for different countries.) When you see Disabling and enabling power saver. 6 Press to return to identify it as the current user default setting. Memory requirements Your printer ships with 64MB of color jobs. For more information about changing menu settings or selecting new user default settings, see the Menus and Messages Guide on and the Ready message appears. 2 Press . 3 Press until you see Config Menu, and then press...
User's Guide
Page 68
...are using a Windows 98/Me, Windows 2000, Windows XP, or Windows Server 2003 compatible printer driver. Change the menu settings from the operator panel have properly configured the printer for cable specifications. See Loading the trays for information. Troubleshooting Solving display problems Symptom Operator panel is not connected properly. Make sure Ready or SleepMode appears on the operator panel. Press to return the printer to print. Load paper in the job. Your print server is not set up properly or is blank. Solving display problems 66...
...are using a Windows 98/Me, Windows 2000, Windows XP, or Windows Server 2003 compatible printer driver. Change the menu settings from the operator panel have properly configured the printer for cable specifications. See Loading the trays for information. Troubleshooting Solving display problems Symptom Operator panel is not connected properly. Make sure Ready or SleepMode appears on the operator panel. Press to return the printer to print. Load paper in the job. Your print server is not set up properly or is blank. Solving display problems 66...
User's Guide
Page 70
... color toner cartridge causing the The toner cartridges are using . You are defective. The toner cartridges may be defective or worn. Make sure the printer Media Type setting matches the type of paper you load in the tray. Replace the toner cartridges. The fuser may be defective, empty, or worn. Solving print quality problems 68 ABCDE ABCDE Solution Replace the toner cartridges or fuser as needed toner cartridge. The toner cartridges are using paper that does not meet the printer specifications. Make sure the paper you are low on toner. Print...
... color toner cartridge causing the The toner cartridges are using . You are defective. The toner cartridges may be defective or worn. Make sure the printer Media Type setting matches the type of paper you load in the tray. Replace the toner cartridges. The fuser may be defective, empty, or worn. Solving print quality problems 68 ABCDE ABCDE Solution Replace the toner cartridges or fuser as needed toner cartridge. The toner cartridges are using paper that does not meet the printer specifications. Make sure the paper you are low on toner. Print...
User's Guide
Page 73
... many envelopes. See Loading the trays for instructions. Replace the fuser. The printer driver does not recognize that does not meet the printer specifications. Check the cable connections. See Installing and removing options for the size paper loaded. due to the appropriate position for installation procedures and reinstall the option. You have loaded too much paper Make sure the stack of paper you did not open the door indicated by the operator panel message, clear the jam, and close the door. set to...
... many envelopes. See Loading the trays for instructions. Replace the fuser. The printer driver does not recognize that does not meet the printer specifications. Check the cable connections. See Installing and removing options for the size paper loaded. due to the appropriate position for installation procedures and reinstall the option. You have loaded too much paper Make sure the stack of paper you did not open the door indicated by the operator panel message, clear the jam, and close the door. set to...
User's Guide
Page 74
... error message on the display. I need to get updated printer drivers or utilities. Solving network printing problems 72 Solving other problems Problem I cannot find the printer escape codes. Calling for service When you call for the most current printer drivers or utilities. For service, contact the Lexmark support site for customer service at www.lexmark.com. Troubleshooting Solving network printing problems Problem Job did not print or incorrect characters printed. Action See the drivers CD that the Lexmark internal print server or external print server is set...
... error message on the display. I need to get updated printer drivers or utilities. Solving network printing problems 72 Solving other problems Problem I cannot find the printer escape codes. Calling for service When you call for the most current printer drivers or utilities. For service, contact the Lexmark support site for customer service at www.lexmark.com. Troubleshooting Solving network printing problems Problem Job did not print or incorrect characters printed. Action See the drivers CD that the Lexmark internal print server or external print server is set...
User's Guide
Page 80
..., or its duty cycle • Use of printing media outside of Lexmark specifications • Refurbishment, repair, refilling or remanufacture by a third party of a repair not included in your warranty alternatives and the nearest Lexmark authorized servicer in warranty service, damaged beyond the limit of its original contents, are substantially consumed when the printer displays a "Life Warning" or "Scheduled Maintenance" message for the remainder of original purchase...
..., or its duty cycle • Use of printing media outside of Lexmark specifications • Refurbishment, repair, refilling or remanufacture by a third party of a repair not included in your warranty alternatives and the nearest Lexmark authorized servicer in warranty service, damaged beyond the limit of its original contents, are substantially consumed when the printer displays a "Life Warning" or "Scheduled Maintenance" message for the remainder of original purchase...
User's Guide
Page 82
... F factory default settings, restoring 63 FCC statement 74 fuser, replacing 44 G guidelines avoiding jams 15 card stock 25 envelopes 22 labels 24 media 18 printing letterhead 22 I Indicator light 5 J jam messages JAM-A Tray, Rear 58 JAM-B Rear 60 JAM-C Rear 62 jams avoiding 55 clearing, media path 56 hints to avoid 55 L labels guidelines 24 printer maintenance 24 laser notices 77 letterhead 21 guidelines 21 page orientation 22 printing 22 Lexmark Authorized Supplies Dealers 38 loading standard tray envelopes 34 letterhead 34 trays optional 530-sheet tray...
... F factory default settings, restoring 63 FCC statement 74 fuser, replacing 44 G guidelines avoiding jams 15 card stock 25 envelopes 22 labels 24 media 18 printing letterhead 22 I Indicator light 5 J jam messages JAM-A Tray, Rear 58 JAM-B Rear 60 JAM-C Rear 62 jams avoiding 55 clearing, media path 56 hints to avoid 55 L labels guidelines 24 printer maintenance 24 laser notices 77 letterhead 21 guidelines 21 page orientation 22 printing 22 Lexmark Authorized Supplies Dealers 38 loading standard tray envelopes 34 letterhead 34 trays optional 530-sheet tray...
User's Guide
Page 83
... printer model type 72 overview 4 basic model 4 configured models 4 serial number 72 printhead lens, cleaning 52 printing, status page 17 problems basic 65 calling for service 72 display 66 menu settings, no effect 66 media feed frequent jams 71 Paper Jam message remains after clearing jam 71 network printing incorrect characters printed 72 job did not print 72 options 530-sheet drawer 71 operating incorrectly 71 stops working 71 other access to updated printer driver 72 access to updated utilities 72 cannot find printer escape codes 72 print quality 67 blank pages 70 clipped images 69 color...
... printer model type 72 overview 4 basic model 4 configured models 4 serial number 72 printhead lens, cleaning 52 printing, status page 17 problems basic 65 calling for service 72 display 66 menu settings, no effect 66 media feed frequent jams 71 Paper Jam message remains after clearing jam 71 network printing incorrect characters printed 72 job did not print 72 options 530-sheet drawer 71 operating incorrectly 71 stops working 71 other access to updated printer driver 72 access to updated utilities 72 cannot find printer escape codes 72 print quality 67 blank pages 70 clipped images 69 color...
User's Guide
Page 84
...-sheet legal-size tray 30 optional 530-sheet tray 30 standard tray 30 troubleshooting basic printer problems 65 calling for service 72 display problems 66 blank 66 diamonds 66 media feed problems frequent jams 71 Paper Jam message remains after clearing jam 71 network printing problems incorrect characters printed 72 job did not print 72 option problems 530-sheet drawer 71 operating incorrectly 71 stops working 71 other problems access to updated printer driver 72 access to updated utilities 72 cannot find printer escape codes 72 print quality problems 67 blank pages 70 clipped images 69 color...
...-sheet legal-size tray 30 optional 530-sheet tray 30 standard tray 30 troubleshooting basic printer problems 65 calling for service 72 display problems 66 blank 66 diamonds 66 media feed problems frequent jams 71 Paper Jam message remains after clearing jam 71 network printing problems incorrect characters printed 72 job did not print 72 option problems 530-sheet drawer 71 operating incorrectly 71 stops working 71 other problems access to updated printer driver 72 access to updated utilities 72 cannot find printer escape codes 72 print quality problems 67 blank pages 70 clipped images 69 color...
Menus and Messages
Page 3
Contents Contents Chapter 1: Using printer menus 4 Understanding the printer operator panel ...4 Menu index ...5 User Settings ...6 Config Menu ...6 Test Menu ...7 Administrative Settings ...9 Utility Menu ...9 Network Menu ...9 Toner Sense Menu ...10 Chapter 2: Understanding printer messages 11 Status Messages ...11 Warning Messages ...12 Service Messages ...12 Media size indications (yyyy) ...14 Media type indications (zzzz) ...14 3
Contents Contents Chapter 1: Using printer menus 4 Understanding the printer operator panel ...4 Menu index ...5 User Settings ...6 Config Menu ...6 Test Menu ...7 Administrative Settings ...9 Utility Menu ...9 Network Menu ...9 Toner Sense Menu ...10 Chapter 2: Understanding printer messages 11 Status Messages ...11 Warning Messages ...12 Service Messages ...12 Media size indications (yyyy) ...14 Media type indications (zzzz) ...14 3
Menus and Messages
Page 5
... to the last screen viewed. Note: Changes made on the operator panel, the menus, and items available under each menu and the values you must resolve. Display panel Tray1:Letter Ready ERROR The Select button is the header line. User Settings Administrative Settings Config Menu Timeout SleepMode SleepTime Port Priority Display PaperDisp Auto Feed Calibration Test Menu TestPrint ConfigPage NetConfigPage StatusPage TestMode Utility Menu Clear Belt CG Clear Fuser Clear Print Info Setting default Tray2 Margin Network Menu Ip Addr Subnet.
... to the last screen viewed. Note: Changes made on the operator panel, the menus, and items available under each menu and the values you must resolve. Display panel Tray1:Letter Ready ERROR The Select button is the header line. User Settings Administrative Settings Config Menu Timeout SleepMode SleepTime Port Priority Display PaperDisp Auto Feed Calibration Test Menu TestPrint ConfigPage NetConfigPage StatusPage TestMode Utility Menu Clear Belt CG Clear Fuser Clear Print Info Setting default Tray2 Margin Network Menu Ip Addr Subnet.
Menus and Messages
Page 7
... not the printer ON* uses toner calibration. Specifies tray 1. Prints the printer configuration page. If the media type selected is transparency, then tray 1 will print. Turns calibration on A4- Using printer menus Menu selection Display PaperDisp Auto Feed Calibration Purpose Values Determines the language of the operator panel is determined in the Test Mode menu). ENGLISH* GERMAN FRENCH SPANISH ITALIAN Specifies the paper size to network settings and verifies the network connection. Note: The input tray displayed in the upper line of the...
... not the printer ON* uses toner calibration. Specifies tray 1. Prints the printer configuration page. If the media type selected is transparency, then tray 1 will print. Turns calibration on A4- Using printer menus Menu selection Display PaperDisp Auto Feed Calibration Purpose Values Determines the language of the operator panel is determined in the Test Mode menu). ENGLISH* GERMAN FRENCH SPANISH ITALIAN Specifies the paper size to network settings and verifies the network connection. Note: The input tray displayed in the upper line of the...
Menus and Messages
Page 9
... adjustment value of the Utility Menu, Network Menu, and Toner Sense Menu. Menu selection Ip Addr Subnet. Sets the network port subnet mask. to enter Utility Menu The Utility Menu is installed. Resets the count for the photodeveloper cartridge. Mask Gateway Addr Purpose Sets the network port address. Menu selection Clear Belt CG Clear Fuser Clear Print Info Setting default Tray2 Margin Purpose Resets the count for the Fuser. The address is now available for the printer to choose the menu item, and then press . Resets...
... adjustment value of the Utility Menu, Network Menu, and Toner Sense Menu. Menu selection Ip Addr Subnet. Sets the network port subnet mask. to enter Utility Menu The Utility Menu is installed. Resets the count for the photodeveloper cartridge. Mask Gateway Addr Purpose Sets the network port address. Menu selection Clear Belt CG Clear Fuser Clear Print Info Setting default Tray2 Margin Purpose Resets the count for the Fuser. The address is now available for the printer to choose the menu item, and then press . Resets...
Menus and Messages
Page 11
... to clear, or cancel the print job. Initial power-on test is off. Printer firmware is canceling the print job. Message Cancel Job Check Sum Error Push Any Key Completed Connection Error Push Any Key Decompressing Downloading Executing Firmware Update Format Error Push Any Key Init EEPOROM Not Ready Please Wait Printing Ready Reset Test finished Test xx Time Out Error Push Any Key Toner Sensing Action The printer is updating. A error occured while a firmware update was downloading. Wait for the message to clear. Status Messages During status messages, the error light...
... to clear, or cancel the print job. Initial power-on test is off. Printer firmware is canceling the print job. Message Cancel Job Check Sum Error Push Any Key Completed Connection Error Push Any Key Decompressing Downloading Executing Firmware Update Format Error Push Any Key Init EEPOROM Not Ready Please Wait Printing Ready Reset Test finished Test xx Time Out Error Push Any Key Toner Sensing Action The printer is updating. A error occured while a firmware update was downloading. Wait for the message to clear. Status Messages During status messages, the error light...
Menus and Messages
Page 12
Message Calibrating Check Output Tray Check Toner xxxx Duplicate IPaddr Replace Belt CG Replace Fuser Replace Parts xxx Replace WT. The toner of the toner color. The IP address has been duplicated. For instructions on setting the IP address, see the Utility Menu. For instructions on and the printer requires immediate assistance. Note: This error only occurs when calibration mode is on resetting the fuser count, see the Network Menu. Service Messages During service messages, the error light is ON. Invalid print data has been detected. For instructions on...
Message Calibrating Check Output Tray Check Toner xxxx Duplicate IPaddr Replace Belt CG Replace Fuser Replace Parts xxx Replace WT. The toner of the toner color. The IP address has been duplicated. For instructions on setting the IP address, see the Utility Menu. For instructions on and the printer requires immediate assistance. Note: This error only occurs when calibration mode is on resetting the fuser count, see the Network Menu. Service Messages During service messages, the error light is ON. Invalid print data has been detected. For instructions on...
Menus and Messages
Page 13
...1 Turn the printer off , and check all printed media from the output tray. Load the indicated media type. Remove the jammed paper. Replace or install a waste toner bottle. The fuser is missing or not installed correctly. The transfer roller is missing or not installed correctly. The output tray is missing or not installed correctly. is full. Remove the toner cartridge, and install a supported one. For more infomation on installing paper trays, see the User's Guide on . Pack Set Belt CG Set Fuser Unit Set Transfer Roll Set Trayx Set x Toner CG SVC xxx ERROR Toner CG Error...
...1 Turn the printer off , and check all printed media from the output tray. Load the indicated media type. Remove the jammed paper. Replace or install a waste toner bottle. The fuser is missing or not installed correctly. The transfer roller is missing or not installed correctly. The output tray is missing or not installed correctly. is full. Remove the toner cartridge, and install a supported one. For more infomation on installing paper trays, see the User's Guide on . Pack Set Belt CG Set Fuser Unit Set Transfer Roll Set Trayx Set x Toner CG SVC xxx ERROR Toner CG Error...
