User's Guide
Page 9
...page...156 Print speed is slow...157 Partial document or photo prints...158 Photo smudges or scratches ...158 Checking the print cartridges...158 Ink levels seem incorrect ...158 Ink levels seem to go down too quickly ...159 A blank or incorrect page prints...159 Characters on printout are missing or... unexpected 159 Colors on printout are faded or differ from colors on the screen 160 Glossy photo paper or transparencies stick together 160 Page ...
...page...156 Print speed is slow...157 Partial document or photo prints...158 Photo smudges or scratches ...158 Checking the print cartridges...158 Ink levels seem incorrect ...158 Ink levels seem to go down too quickly ...159 A blank or incorrect page prints...159 Characters on printout are missing or... unexpected 159 Colors on printout are faded or differ from colors on the screen 160 Glossy photo paper or transparencies stick together 160 Page ...
User's Guide
Page 11
..., 1204, or 120F 192 Black Ink Low / Color Ink Low / Photo Ink Low 192 Clear Carrier Jam ...192 Cover Open ...193 Error 1104...193 Left Cartridge Error / Right Cartridge Error 193 Left Cartridge Incorrect / Right Cartridge Incorrect 193 Left Cartridge Missing / Right Cartridge Missing 194 Memory Failure...194 No images...Size ...197 Error messages on the computer screen 197 Clearing error messages ...197 Left/Right Cartridge Missing ...197 Communication not available ...197 General Printing Problem ...198 Ink Low ...198 Out of Memory...198 Out of Paper ...198 Fixing a printing failure ...198...
..., 1204, or 120F 192 Black Ink Low / Color Ink Low / Photo Ink Low 192 Clear Carrier Jam ...192 Cover Open ...193 Error 1104...193 Left Cartridge Error / Right Cartridge Error 193 Left Cartridge Incorrect / Right Cartridge Incorrect 193 Left Cartridge Missing / Right Cartridge Missing 194 Memory Failure...194 No images...Size ...197 Error messages on the computer screen 197 Clearing error messages ...197 Left/Right Cartridge Missing ...197 Communication not available ...197 General Printing Problem ...198 Ink Low ...198 Out of Memory...198 Out of Paper ...198 Fixing a printing failure ...198...
User's Guide
Page 41
... the country or region you selected during initial setup. Press or to view the ink level of the black (or photo) cartridge. • Clean Cartridges to clean the print cartridge nozzles. • Align Cartridges to align the cartridge. • Print Test Page to change the language setting. • Country to... set the date and time. • Host Fax Settings to choose whether to view the ink level of the color cartridge. If phones in your country use two detection patterns, call your location. • Date/Time to set the default blank paper...
... the country or region you selected during initial setup. Press or to view the ink level of the black (or photo) cartridge. • Clean Cartridges to clean the print cartridge nozzles. • Align Cartridges to align the cartridge. • Print Test Page to change the language setting. • Country to... set the date and time. • Host Fax Settings to choose whether to view the ink level of the color cartridge. If phones in your country use two detection patterns, call your location. • Date/Time to set the default blank paper...
User's Guide
Page 45
...following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs orAll Programs Lexmark 6500 Series. 3 Select Solution Center. The Solution Center appears with the Maintenance tab open the Solution Center, use one of the Welcome Screen, ...there are two Settings choices: Click To Printer Status and Maintenance • Open the Solution Center. • Check ink levels. • Order print cartridges. • Find maintenance information. • Select other Solution Center tabs for : • Dialing and Sending • Ringing...
...following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs orAll Programs Lexmark 6500 Series. 3 Select Solution Center. The Solution Center appears with the Maintenance tab open the Solution Center, use one of the Welcome Screen, ...there are two Settings choices: Click To Printer Status and Maintenance • Open the Solution Center. • Check ink levels. • Order print cartridges. • Find maintenance information. • Select other Solution Center tabs for : • Dialing and Sending • Ringing...
User's Guide
Page 46
...; In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 Select or clear Play voice notification for printing events. 7 Click... voice notification feature that tells you use the printer. • Obtain software version information. • View ink levels and order new print cartridges. • Install a new print cartridge. Note: Wait until scanning is completed. From here You can: Troubleshooting • Learn tips about the ...
...; In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 Select or clear Play voice notification for printing events. 7 Click... voice notification feature that tells you use the printer. • Obtain software version information. • View ink levels and order new print cartridges. • Install a new print cartridge. Note: Wait until scanning is completed. From here You can: Troubleshooting • Learn tips about the ...
User's Guide
Page 132
... out from the back and bottom of the color cartridge, and insert the cartridge in the indicated cartridge (s) has been depleted. 132 Lexmark does not recommend use Lexmark supplies. If you to load paper and press to the printer. For best results, use of Original Lexmark Ink message, the original Lexmark ink in the right carrier. Note: The printer must...
... out from the back and bottom of the color cartridge, and insert the cartridge in the indicated cartridge (s) has been depleted. 132 Lexmark does not recommend use Lexmark supplies. If you to load paper and press to the printer. For best results, use of Original Lexmark Ink message, the original Lexmark ink in the right carrier. Note: The printer must...
User's Guide
Page 133
.... 6 Press . An alignment page prints. If print quality has not improved, clean the print cartridge nozzles. Lexmark's warranty does not cover damage caused by non-Lexmark ink or print cartridges. A page prints, forcing ink through the print cartridge nozzles to clean them. 7 Print the document again to verify that the print quality has improved. 8 If print quality...
.... 6 Press . An alignment page prints. If print quality has not improved, clean the print cartridge nozzles. Lexmark's warranty does not cover damage caused by non-Lexmark ink or print cartridges. A page prints, forcing ink through the print cartridge nozzles to clean them. 7 Print the document again to verify that the print quality has improved. 8 If print quality...
User's Guide
Page 135
Warning: Do not use . Ordering supplies Ordering print cartridges Lexmark 6500 Series models Item Part number Average cartridge standard page yield is turned off and unplugged from the wall outlet. CAUTION: To avoid the risk of electric shock, unplug the power cord from .... 2 Gently wipe the scanner glass clean. Note: Make sure all cables to the printer before proceeding. 2 Remove paper from the wall outlet and disconnect all ink or corrective fluid on a document is dry before placing the document on the paper exit tray. Warning: Using a damp cloth to clean the interior may...
Warning: Do not use . Ordering supplies Ordering print cartridges Lexmark 6500 Series models Item Part number Average cartridge standard page yield is turned off and unplugged from the wall outlet. CAUTION: To avoid the risk of electric shock, unplug the power cord from .... 2 Gently wipe the scanner glass clean. Note: Make sure all cables to the printer before proceeding. 2 Remove paper from the wall outlet and disconnect all ink or corrective fluid on a document is dry before placing the document on the paper exit tray. Warning: Using a damp cloth to clean the interior may...
User's Guide
Page 139
...Printers. 2 Double-click the printer queue device. 139 Uninstall and reinstall software Uninstall the printer software, and then reinstall it. Check ink Check the ink levels, and install new print cartridges if necessary. Check power If the light is not lit" on . For more of the following: Check messages If an error message... messages on the computer screen" on page 141. Page does not print These are possible solutions. Reload paper Remove and then load paper. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the...
...Printers. 2 Double-click the printer queue device. 139 Uninstall and reinstall software Uninstall the printer software, and then reinstall it. Check ink Check the ink levels, and install new print cartridges if necessary. Check power If the light is not lit" on . For more of the following: Check messages If an error message... messages on the computer screen" on page 141. Page does not print These are possible solutions. Reload paper Remove and then load paper. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the...
User's Guide
Page 155
... • Dark print • Faded print • Incorrect colors • Light and dark bands in print • Skewed lines • Smudges • Streaks • White lines in print These are working with the following : Check ink Check the ink levels, and install new print cartridges if necessary. For more information, see "Cleaning the print...
... • Dark print • Faded print • Incorrect colors • Light and dark bands in print • Skewed lines • Smudges • Streaks • White lines in print These are working with the following : Check ink Check the ink levels, and install new print cartridges if necessary. For more information, see "Cleaning the print...
User's Guide
Page 156
... Do not use Lexmark PerfectFinish Photo Paper or Lexmark Photo Paper. For more of the following: Check minimum print settings Unless you are possible solutions. Your print cartridges are using the borderless...Options, or Setup. 3 Click Print Layout. 4 Click Borderless. If you are not compatible with color variations. Try one or more information, see "Removing and reinstalling the software" on transfers Note:...be installed correctly. Use a different brand of paper Each paper brand accepts ink differently and prints with this type of the page These are printing photos...
... Do not use Lexmark PerfectFinish Photo Paper or Lexmark Photo Paper. For more of the following: Check minimum print settings Unless you are possible solutions. Your print cartridges are using the borderless...Options, or Setup. 3 Click Print Layout. 4 Click Borderless. If you are not compatible with color variations. Try one or more information, see "Removing and reinstalling the software" on transfers Note:...be installed correctly. Use a different brand of paper Each paper brand accepts ink differently and prints with this type of the page These are printing photos...
User's Guide
Page 158
... Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on the scanner glass in the Printing Status window when you... cartridges? Install a new cartridge. Checking the print cartridges Are the print cartridges properly installed? Are the cartridges low on ink? 1 Do one or more ink. Partial document or photo prints These are possible solutions. Try one or more information, see "Installing print cartridges" on the cartridge ...
... Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on the scanner glass in the Printing Status window when you... cartridges? Install a new cartridge. Checking the print cartridges Are the print cartridges properly installed? Are the cartridges low on ink? 1 Do one or more ink. Partial document or photo prints These are possible solutions. Try one or more information, see "Installing print cartridges" on the cartridge ...
User's Guide
Page 159
..., select Best only when you are properly installed With the front of the printer facing you are using. If you , check for more ink than text documents, ink usage increases when you print photos or graphics. Plug the long, flat end of the USB cable into this port. 2 Make sure that ... sure the document was formatted or created for the next time you printing with the font. Characters on the computer The font you are using a color cartridge, make sure the font is available on printout are missing or unexpected These are trying to be available in the right carrier. Make sure the...
..., select Best only when you are properly installed With the front of the printer facing you are using. If you , check for more ink than text documents, ink usage increases when you print photos or graphics. Plug the long, flat end of the USB cable into this port. 2 Make sure that ... sure the document was formatted or created for the next time you printing with the font. Characters on the computer The font you are using a color cartridge, make sure the font is available on printout are missing or unexpected These are trying to be available in the right carrier. Make sure the...
User's Guide
Page 160
... Programs Lexmark 6500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on either of photo paper or transparencies than it does on most often for an inkjet printer? See the program documentation for the ink to dry on the surface of the print cartridges, the ink level is a ...TrueType font. When you think you use to print your job. Are the color and print speed settings correct? Glossy photo...
... Programs Lexmark 6500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on either of photo paper or transparencies than it does on most often for an inkjet printer? See the program documentation for the ink to dry on the surface of the print cartridges, the ink level is a ...TrueType font. When you think you use to print your job. Are the color and print speed settings correct? Glossy photo...
User's Guide
Page 161
... 2 Click Start Programs or All Programs Lexmark 6500 Series. 161 Are the printer and the computer able to align the print cartridges? Check the printer status: 1 Do one of the following : Make sure the ink dry before handling the paper Remove the paper as it is...Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to clean the print cartridge nozzles. Banded printing occurs when the printer pauses frequently. Print is not aligned correctly, make sure ...
... 2 Click Start Programs or All Programs Lexmark 6500 Series. 161 Are the printer and the computer able to align the print cartridges? Check the printer status: 1 Do one of the following : Make sure the ink dry before handling the paper Remove the paper as it is...Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to clean the print cartridge nozzles. Banded printing occurs when the printer pauses frequently. Print is not aligned correctly, make sure ...
User's Guide
Page 164
... printing is properly loaded Make sure you applied the fonts correctly in the program? Check the USB connection 1 Check that you have ink? 1 Do one of the print cartridges, the ink level is LEMF. The USB port on . Check the following : • In Windows Vista, click . • In Windows... XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. Plug the long, flat ...
... printing is properly loaded Make sure you applied the fonts correctly in the program? Check the USB connection 1 Check that you have ink? 1 Do one of the print cartridges, the ink level is LEMF. The USB port on . Check the following : • In Windows Vista, click . • In Windows... XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. Plug the long, flat ...
User's Guide
Page 179
..., press Copy Mode. 3 Press Lighter/Darker. 4 Press or repeatedly to improve print quality See "Improving print quality" on page 154. Check ink Check the ink levels, and install a new print cartridge if necessary. Check quality of original document If the quality of the original document is loaded facedown on the scanner glass in... error message is dirty, gently wipe it with a clean, lint-free cloth dampened with water. Review steps to lighten or darken the copy. 5 Press Start Color or Start Black.
..., press Copy Mode. 3 Press Lighter/Darker. 4 Press or repeatedly to improve print quality See "Improving print quality" on page 154. Check ink Check the ink levels, and install a new print cartridge if necessary. Check quality of original document If the quality of the original document is loaded facedown on the scanner glass in... error message is dirty, gently wipe it with a clean, lint-free cloth dampened with water. Review steps to lighten or darken the copy. 5 Press Start Color or Start Black.
User's Guide
Page 185
... one or more of telephone rings. • If you are using a distinctive ring, see "Setting the distinctive ring" on page 127. Check ink Check the ink levels, and install a new cartridge if necessary. Check whether Fax Forwarding is selected 1 From the control panel, press Fax Mode. 2 Press . 3 Press or repeatedly until Fax Setup...
... one or more of telephone rings. • If you are using a distinctive ring, see "Setting the distinctive ring" on page 127. Check ink Check the ink levels, and install a new cartridge if necessary. Check whether Fax Forwarding is selected 1 From the control panel, press Fax Mode. 2 Press . 3 Press or repeatedly until Fax Setup...
User's Guide
Page 187
...following : Check original document Ask the sender to place. 6 Reconnect the power cord and the phone line. 187 Check ink Check the ink levels, and install a new print cartridge if necessary. Clean scan lens and white roller 1 Unplug the power cord and the phone line from the wall. 2... of the telephone line connection. • Increase the fax scan resolution. There may have been removed. 1 2 3 Reinsert the print cartridges. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem with water to the left , pull it in to verify the original ...
...following : Check original document Ask the sender to place. 6 Reconnect the power cord and the phone line. 187 Check ink Check the ink levels, and install a new print cartridge if necessary. Clean scan lens and white roller 1 Unplug the power cord and the phone line from the wall. 2... of the telephone line connection. • Increase the fax scan resolution. There may have been removed. 1 2 3 Reinsert the print cartridges. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem with water to the left , pull it in to verify the original ...
User's Guide
Page 192
... problem has been corrected. If the problem reappears, one , close the cartridge carrier lid, and close the cartridge carrier lids. 7 Close the scanner unit. Black Ink Low / Color Ink Low / Photo Ink Low 1 Check the indicated ink level or levels, and install a new print cartridge or cartridges if necessary. To order supplies, see "Ordering paper and other supplies" on...
... problem has been corrected. If the problem reappears, one , close the cartridge carrier lid, and close the cartridge carrier lids. 7 Close the scanner unit. Black Ink Low / Color Ink Low / Photo Ink Low 1 Check the indicated ink level or levels, and install a new print cartridge or cartridges if necessary. To order supplies, see "Ordering paper and other supplies" on...