User's Guide
Page 9
...page...156 Print speed is slow...157 Partial document or photo prints...158 Photo smudges or scratches ...158 Checking the print cartridges...158 Ink levels seem incorrect ...158 Ink levels seem to go down too quickly ...159 A blank or incorrect page prints...159 Characters on printout are missing or... unexpected 159 Colors on printout are faded or differ from colors on the screen 160 Glossy photo paper or transparencies stick together 160 Page ...
...page...156 Print speed is slow...157 Partial document or photo prints...158 Photo smudges or scratches ...158 Checking the print cartridges...158 Ink levels seem incorrect ...158 Ink levels seem to go down too quickly ...159 A blank or incorrect page prints...159 Characters on printout are missing or... unexpected 159 Colors on printout are faded or differ from colors on the screen 160 Glossy photo paper or transparencies stick together 160 Page ...
User's Guide
Page 11
..., 1204, or 120F 192 Black Ink Low / Color Ink Low / Photo Ink Low 192 Clear Carrier Jam ...192 Cover Open ...193 Error 1104...193 Left Cartridge Error / Right Cartridge Error 193 Left Cartridge Incorrect / Right Cartridge Incorrect 193 Left Cartridge Missing / Right Cartridge Missing 194 Memory Failure...194 No images...Size ...197 Error messages on the computer screen 197 Clearing error messages ...197 Left/Right Cartridge Missing ...197 Communication not available ...197 General Printing Problem ...198 Ink Low ...198 Out of Memory...198 Out of Paper ...198 Fixing a printing failure ...198...
..., 1204, or 120F 192 Black Ink Low / Color Ink Low / Photo Ink Low 192 Clear Carrier Jam ...192 Cover Open ...193 Error 1104...193 Left Cartridge Error / Right Cartridge Error 193 Left Cartridge Incorrect / Right Cartridge Incorrect 193 Left Cartridge Missing / Right Cartridge Missing 194 Memory Failure...194 No images...Size ...197 Error messages on the computer screen 197 Clearing error messages ...197 Left/Right Cartridge Missing ...197 Communication not available ...197 General Printing Problem ...198 Ink Low ...198 Out of Memory...198 Out of Paper ...198 Fixing a printing failure ...198...
User's Guide
Page 41
Select the size and type of the color cartridge. Pattern 1 (FSK) - Select: • Photo Print Size to choose the size of photo(s) to print. • Set Defaults to change the language setting. • Country ... company to determine their subscribed pattern. - Select: • Language to change default settings. From here Maintenance Paper Setup Device Setup Defaults You can Select: • Ink Level to view the ink level of paper loaded. Press or to view the ink level of the following patterns available based on page 39. 41
Select the size and type of the color cartridge. Pattern 1 (FSK) - Select: • Photo Print Size to choose the size of photo(s) to print. • Set Defaults to change the language setting. • Country ... company to determine their subscribed pattern. - Select: • Language to change default settings. From here Maintenance Paper Setup Device Setup Defaults You can Select: • Ink Level to view the ink level of paper loaded. Press or to view the ink level of the following patterns available based on page 39. 41
User's Guide
Page 45
...8226; Open the Solution Center. • Check ink levels. • Order print cartridges. • Find maintenance information. • Select other Solution Center tabs for more information. • View ink levels and order new print cartridges. 45 The Solution Center appears with the Maintenance tab... open the Solution Center, use one of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs orAll Programs Lexmark ...
...8226; Open the Solution Center. • Check ink levels. • Order print cartridges. • Find maintenance information. • Select other Solution Center tabs for more information. • View ink levels and order new print cartridges. 45 The Solution Center appears with the Maintenance tab... open the Solution Center, use one of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs orAll Programs Lexmark ...
User's Guide
Page 46
... and order new print cartridges. Advanced Maintenance • Change the appearance of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center....before installing a new print cartridge. • Order new print cartridges. • Print a test page. • Clean print cartridges to fix horizontal streaks. • Align print cartridges to fix blurry edges. • View ink levels. • Troubleshoot other ink problems. Turning printing voice notification...
... and order new print cartridges. Advanced Maintenance • Change the appearance of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center....before installing a new print cartridge. • Order new print cartridges. • Print a test page. • Clean print cartridges to fix horizontal streaks. • Align print cartridges to fix blurry edges. • View ink levels. • Troubleshoot other ink problems. Turning printing voice notification...
User's Guide
Page 132
... not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridge. 7 Close the color cartridge carrier lid. 8 Close the printer, making sure to keep your hands out from the back and bottom of Original Lexmark Ink message, the original Lexmark ink in the right carrier. Lexmark does not recommend use...
... not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridge. 7 Close the color cartridge carrier lid. 8 Close the printer, making sure to keep your hands out from the back and bottom of Original Lexmark Ink message, the original Lexmark ink in the right carrier. Lexmark does not recommend use...
User's Guide
Page 133
If you believe you purchased a new, genuine Lexmark print cartridge, but the Out of Original Lexmark Ink message appears: 1 Click Learn More on a flat surface. 133 Wiping the print cartridge nozzles and contacts 1 Remove the print cartridges. 2 Dampen a clean, lint-free cloth with new Lexmark print cartridge(s). • If you are using the printer without a computer, press Cancel. An...
If you believe you purchased a new, genuine Lexmark print cartridge, but the Out of Original Lexmark Ink message appears: 1 Click Learn More on a flat surface. 133 Wiping the print cartridge nozzles and contacts 1 Remove the print cartridges. 2 Dampen a clean, lint-free cloth with new Lexmark print cartridge(s). • If you are using the printer without a computer, press Cancel. An...
User's Guide
Page 135
... use household cleaners or detergents, as they may cause damage to remove any ink residue that the printer is up to1 Black cartridge 42A 220 Black cartridge2 42 220 High yield black cartridge 44 500 1 Values obtained by continuous printing. Cleaning the exterior of the ...and paper exit tray are dry before proceeding. 2 Remove paper from the wall outlet. Ordering supplies Ordering print cartridges Lexmark 6500 Series models Item Part number Average cartridge standard page yield is turned off and unplugged from the paper support and paper exit tray. 3 Dampen a ...
... use household cleaners or detergents, as they may cause damage to remove any ink residue that the printer is up to1 Black cartridge 42A 220 Black cartridge2 42 220 High yield black cartridge 44 500 1 Values obtained by continuous printing. Cleaning the exterior of the ...and paper exit tray are dry before proceeding. 2 Remove paper from the wall outlet. Ordering supplies Ordering print cartridges Lexmark 6500 Series models Item Part number Average cartridge standard page yield is turned off and unplugged from the paper support and paper exit tray. 3 Dampen a ...
User's Guide
Page 139
...is not on, see "Power button is displayed, see "Removing and reinstalling the software" on page 197. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the cartridges. Page does not print These are possible solutions. Check printer default and pause settings 1 Click: • In Windows...the following: Check messages If an error message is not lit" on . Uninstall and reinstall software Uninstall the printer software, and then reinstall it. Check ink Check the ink levels, and install new print cartridges if necessary.
...is not on, see "Power button is displayed, see "Removing and reinstalling the software" on page 197. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the cartridges. Page does not print These are possible solutions. Check printer default and pause settings 1 Click: • In Windows...the following: Check messages If an error message is not lit" on . Uninstall and reinstall software Uninstall the printer software, and then reinstall it. Check ink Check the ink levels, and install new print cartridges if necessary.
User's Guide
Page 155
...133. For more information, see "Installing print cartridges" on page 133. For more information, see "Ordering supplies" on page 135. Poor text and graphic quality • Blank pages • Dark print • Faded print • Incorrect colors • Light and dark bands in print ...continue to dry: • Documents with the following : Check ink Check the ink levels, and install new print cartridges if necessary. If print quality is still not satisfactory, replace the print cartridges. Check print cartridges If the document still does not have the print quality you...
...133. For more information, see "Installing print cartridges" on page 133. For more information, see "Ordering supplies" on page 135. Poor text and graphic quality • Blank pages • Dark print • Faded print • Incorrect colors • Light and dark bands in print ...continue to dry: • Documents with the following : Check ink Check the ink levels, and install new print cartridges if necessary. If print quality is still not satisfactory, replace the print cartridges. Check print cartridges If the document still does not have the print quality you...
User's Guide
Page 156
... . 4 Press or repeatedly until Borderless appears. 156 Do not use Lexmark PerfectFinish Photo Paper or Lexmark Photo Paper. Poor quality at the edges of paper Each paper brand accepts ink differently and prints with this type of the following: Check minimum print settings... Setup. 3 Click Print Layout. 4 Click Borderless. Use a different brand of the page These are possible solutions. Your print cartridges are not compatible with color variations. For more of paper. Try one or more information, see "Removing and reinstalling the software" on transfers Note: Transparencies...
... . 4 Press or repeatedly until Borderless appears. 156 Do not use Lexmark PerfectFinish Photo Paper or Lexmark Photo Paper. Poor quality at the edges of paper Each paper brand accepts ink differently and prints with this type of the following: Check minimum print settings... Setup. 3 Click Print Layout. 4 Click Borderless. Use a different brand of the page These are possible solutions. Your print cartridges are not compatible with color variations. For more of paper. Try one or more information, see "Removing and reinstalling the software" on transfers Note: Transparencies...
User's Guide
Page 158
...Printing Status window when you printing graphics or photos? Partial document or photo prints These are possible solutions. For cartridge-ordering information, see "Installing print cartridges" on a cartridge, the ink level is low. Try one or more of the following : Are you are not updated during a print... Make sure the document or photo is loaded facedown on ink? 1 Do one of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 If an...
...Printing Status window when you printing graphics or photos? Partial document or photo prints These are possible solutions. For cartridge-ordering information, see "Installing print cartridges" on a cartridge, the ink level is low. Try one or more of the following : Are you are not updated during a print... Make sure the document or photo is loaded facedown on ink? 1 Do one of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 If an...
User's Guide
Page 159
... font. If you are using. Make sure the TrueType font is a TrueType font. Close other open in the program you print. 159 To reduce ink usage, select Best only when you are printing on the computer The font you are possible solutions. Not all other paper types print best at.... Use the Quick Print or Normal setting to the computer. The printer prints a blank page when too many files are using a color cartridge, make sure it is connected to print most text documents. Make sure the sticker and tape are applied correctly in the right carrier. The USB...
... font. If you are using. Make sure the TrueType font is a TrueType font. Close other open in the program you print. 159 To reduce ink usage, select Best only when you are printing on the computer The font you are possible solutions. Not all other paper types print best at.... Use the Quick Print or Normal setting to the computer. The printer prints a blank page when too many files are using a color cartridge, make sure it is connected to print most text documents. Make sure the sticker and tape are applied correctly in the right carrier. The USB...
User's Guide
Page 160
... are faded or differ from colors on the screen Check the following : • In Windows Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears...all fonts are applied correctly in the program font selection box. See the program documentation for an inkjet printer? Are the print cartridges low on the surface of the print cartridges, the ink level is low. Make sure the fonts are designed to be the printer you have the default...
... are faded or differ from colors on the screen Check the following : • In Windows Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears...all fonts are applied correctly in the program font selection box. See the program documentation for an inkjet printer? Are the print cartridges low on the surface of the print cartridges, the ink level is low. Make sure the fonts are designed to be the printer you have the default...
User's Guide
Page 161
... are clean You may need to align the print cartridges? The cartridges may be out of alignment. 1 Do one or more of the following : Make sure the ink dry before handling the paper Remove the paper as it . You may need to change the printer software settings, or the... Windows Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to fix blurry edges. Printed characters are improperly formed or are using plain paper...
... are clean You may need to align the print cartridges? The cartridges may be out of alignment. 1 Do one or more of the following : Make sure the ink dry before handling the paper Remove the paper as it . You may need to change the printer software settings, or the... Windows Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to fix blurry edges. Printed characters are improperly formed or are using plain paper...
User's Guide
Page 164
...stretched or resized font. 164 Make sure the printer has paper and is marked by sending a document to the computer. Do the print cartridges have ink? 1 Do one of the computer is properly loaded Make sure you have the right settings selected. 1 Click Start Settings ... Printers or Printers and Faxes. 2 Right-click the Lexmark 6500 Series icon. 3 Select Properties. 4 Click the Advanced tab. 5 At the bottom of the cartridges. Check ...
...stretched or resized font. 164 Make sure the printer has paper and is marked by sending a document to the computer. Do the print cartridges have ink? 1 Do one of the computer is properly loaded Make sure you have the right settings selected. 1 Click Start Settings ... Printers or Printers and Faxes. 2 Right-click the Lexmark 6500 Series icon. 3 Select Properties. 4 Click the Advanced tab. 5 At the bottom of the cartridges. Check ...
User's Guide
Page 179
Check ink Check the ink levels, and install a new print cartridge if necessary. Clean the scanner glass If the scanner glass is loaded facedown on the scanner glass in print These are copying or scanning from ...? Are you are possible solutions. If you scanning from magazines or newspapers" on page 154. Review steps to lighten or darken the copy. 5 Press Start Color or Start Black. Check document placement Make sure the document or photo is dirty, gently wipe it with a clean, lint-free cloth dampened with water...
Check ink Check the ink levels, and install a new print cartridge if necessary. Clean the scanner glass If the scanner glass is loaded facedown on the scanner glass in print These are copying or scanning from ...? Are you are possible solutions. If you scanning from magazines or newspapers" on page 154. Review steps to lighten or darken the copy. 5 Press Start Color or Start Black. Check document placement Make sure the document or photo is dirty, gently wipe it with a clean, lint-free cloth dampened with water...
User's Guide
Page 185
... view the current Fax Forwarding setting. 10 To turn off Fax Forwarding, press or repeatedly until After Dial appears. 10 Press . Check ink Check the ink levels, and install a new cartridge if necessary. Can receive but not receive faxes These are possible causes and solutions. Try one or more of telephone rings. •...
... view the current Fax Forwarding setting. 10 To turn off Fax Forwarding, press or repeatedly until After Dial appears. 10 Press . Check ink Check the ink levels, and install a new cartridge if necessary. Can receive but not receive faxes These are possible causes and solutions. Try one or more of telephone rings. •...
User's Guide
Page 187
Check ink Check the ink levels, and install a new print cartridge if necessary. Check ink Check the ink levels, and install a new print cartridge if necessary. There may have been removed. 1 2 3 Reinsert the print cartridges. Note: The scan lens is satisfactory. • Resend the fax. Clean scan lens ... forward, and then lift the white roller out of the telephone line connection. • Increase the fax scan resolution. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem with the quality of the printer. 4 Use a clean, ...
Check ink Check the ink levels, and install a new print cartridge if necessary. Check ink Check the ink levels, and install a new print cartridge if necessary. There may have been removed. 1 2 3 Reinsert the print cartridges. Note: The scan lens is satisfactory. • Resend the fax. Clean scan lens ... forward, and then lift the white roller out of the telephone line connection. • Increase the fax scan resolution. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem with the quality of the printer. 4 Use a clean, ...
User's Guide
Page 192
..., the problem has been corrected. Black Ink Low / Color Ink Low / Photo Ink Low 1 Check the indicated ink level or levels, and install a new print cartridge or cartridges if necessary. Clear Carrier Jam Remove any obstructions 1 Raise the scanner unit. 2 Remove any objects blocking the path of the cartridges is not working properly. Cartridge Error (1102, 1203, 1204, or...
..., the problem has been corrected. Black Ink Low / Color Ink Low / Photo Ink Low 1 Check the indicated ink level or levels, and install a new print cartridge or cartridges if necessary. Clear Carrier Jam Remove any obstructions 1 Raise the scanner unit. 2 Remove any objects blocking the path of the cartridges is not working properly. Cartridge Error (1102, 1203, 1204, or...