Service Manual
Page 32
If no problem is defective. Check each board for software support. 941 Controller Code CRC Replace the controller board. 941 Controller Font CRC Replace the controller board. 943 Controller Font Version Indicates that the controller code ...
If no problem is defective. Check each board for software support. 941 Controller Code CRC Replace the controller board. 941 Controller Font CRC Replace the controller board. 943 Controller Font Version Indicates that the controller code ...
Service Manual
Page 44
...to print, they are not reprinted once a good print cartridge is not operating correctly. The last "good" print cartridge ID is supported. It may take the printer 10-20 seconds to determine if the print cartridge is in the incorrect position. This error message also displays on page 2-102. Error... pass the verification test, the ID read from the print cartridge must match the ID from the print cartridge twice. This occurs when the printer does not know the actual paper size loaded in NVRAM. For auto-size sensing trays, this 10-20 second interval. 4059-XXX User Error...
...to print, they are not reprinted once a good print cartridge is not operating correctly. The last "good" print cartridge ID is supported. It may take the printer 10-20 seconds to determine if the print cartridge is in the incorrect position. This error message also displays on page 2-102. Error... pass the verification test, the ID read from the print cartridge must match the ID from the print cartridge twice. This occurs when the printer does not know the actual paper size loaded in NVRAM. For auto-size sensing trays, this 10-20 second interval. 4059-XXX User Error...
Service Manual
Page 104
... and indicates Pass or Fail. This is a destructive type of support before replacing the network card. 4059-XXX Hard Disk Option Service Tip: The Optra S printers support one hard disk option is installed. • 1.4 GB - 1250/1620/1650/2420/2450 • 2.1 GB - 1255/1625/1855/2455/3455 Check to make sure only one hard disk...
... and indicates Pass or Fail. This is a destructive type of support before replacing the network card. 4059-XXX Hard Disk Option Service Tip: The Optra S printers support one hard disk option is installed. • 1.4 GB - 1250/1620/1650/2420/2450 • 2.1 GB - 1255/1625/1855/2455/3455 Check to make sure only one hard disk...
Service Manual
Page 113
... Deflector Action Check to ensure the alignment assembly is Near Full Note: The NF or Near Full sensor will only be displayed on models that support an Output Expander that Bin X is correctly attached to the left side frame and the mounting screws are tight. Replace the alignment assembly if any...
... Deflector Action Check to ensure the alignment assembly is Near Full Note: The NF or Near Full sensor will only be displayed on models that support an Output Expander that Bin X is correctly attached to the left side frame and the mounting screws are tight. Replace the alignment assembly if any...
Service Manual
Page 137
...) or continue printing duplexed pages (Continues) until Return/Stop is set correctly. Select Duplex Quick Test from the default paper source. The printer attempts to print the page on the front and back side of the adjustment is -25 to adjust the Top Margin for the backside of... 5. This test prints a duplexed version of the Quick Test Page that the Duplex Option Top Margin is pressed. If the default paper source only supports envelopes, then the page is necessary the Top Margin Offset must be downloaded again. 4. 4059-XXX 3. If adjustment is printed from Tray 1. Select...
...) or continue printing duplexed pages (Continues) until Return/Stop is set correctly. Select Duplex Quick Test from the default paper source. The printer attempts to print the page on the front and back side of the adjustment is -25 to adjust the Top Margin for the backside of... 5. This test prints a duplexed version of the Quick Test Page that the Duplex Option Top Margin is pressed. If the default paper source only supports envelopes, then the page is necessary the Top Margin Offset must be downloaded again. 4. 4059-XXX 3. If adjustment is printed from Tray 1. Select...
Service Manual
Page 171
... Type Location Purpose Qty M3.5x8 mm spring Thread Cutting controller board mounting 1 mounting 2 (front) integrated tray ITC board mounting 2 left side cover mounting 5 stacker support to right attach 2 side frame M3.5x12 mm engine board shield to attach 1 Thread Cutting left frame paper alignment assembly mounting 2 toner cartridge guide track...
... Type Location Purpose Qty M3.5x8 mm spring Thread Cutting controller board mounting 1 mounting 2 (front) integrated tray ITC board mounting 2 left side cover mounting 5 stacker support to right attach 2 side frame M3.5x12 mm engine board shield to attach 1 Thread Cutting left frame paper alignment assembly mounting 2 toner cartridge guide track...
Service Manual
Page 255
...99A0021 99A0917 99A0458 99A0630 99A0631 99A0632 99A0633 99A0634 99A0535 99A0536 99A0537 99A0538 99A0539 99A0540 99A0541 Units Description 1 Support, Paper 1 Spacer, Front 2450/2455/3455 1 Spacer, Front 1620/1650/2420/1250/1255/1855/1625 1 Cover, Fuser Wick Assembly 1 Spring, Latch 3 Screw, Right Side Cvr Mtg PP 99A0263... 2450/2455/3455 1 Hinge, Upper Front Cover 1 Label, TLI/ID/Serial No. - Blank 1 Cover Assembly, Lower Front 1250/1255/1620/1625/1650/1855/2420 1 Cover Assembly, Lower Front 2450/2455/3455 1 Cap, MPT 2450/2455/3455 1 O-Ring, Lower Front Door 5 Screw,...
...99A0021 99A0917 99A0458 99A0630 99A0631 99A0632 99A0633 99A0634 99A0535 99A0536 99A0537 99A0538 99A0539 99A0540 99A0541 Units Description 1 Support, Paper 1 Spacer, Front 2450/2455/3455 1 Spacer, Front 1620/1650/2420/1250/1255/1855/1625 1 Cover, Fuser Wick Assembly 1 Spring, Latch 3 Screw, Right Side Cvr Mtg PP 99A0263... 2450/2455/3455 1 Hinge, Upper Front Cover 1 Label, TLI/ID/Serial No. - Blank 1 Cover Assembly, Lower Front 1250/1255/1620/1625/1650/1855/2420 1 Cover Assembly, Lower Front 2450/2455/3455 1 Cap, MPT 2450/2455/3455 1 O-Ring, Lower Front Door 5 Screw,...
Service Manual
Page 259
...2-16A 2-17 2-18 2-19 2-20 99A0805 99A0466 99A0026 99A0028 99A0038 Units Description 1 Support, Cross Brace 1 Spacer, Front 2450/2455/3455 1 Spacer, Front 1250/1255/1620/1650/2420/1855/1625 1 Duct, Left Stacker 2450/2455/3455 1 Duct, Left Stacker 1250/1620/1650..., Machine Mounting 1 Transfer Plate Assembly 1 Transfer Plate Assembly 3455 1 Plate Assembly, Stacker Ground 2450/2455/3455 1 Support, Right Stacker 1250/1255/1620/1650/2420/1855/1625 1 Right Sideframe 1 Track, Cartridge Guide RH 1 Fan, Auxiliary 2420/2450/3455 1 Contact Kit PP 99A0585 3 o Contact, Doctor...
...2-16A 2-17 2-18 2-19 2-20 99A0805 99A0466 99A0026 99A0028 99A0038 Units Description 1 Support, Cross Brace 1 Spacer, Front 2450/2455/3455 1 Spacer, Front 1250/1255/1620/1650/2420/1855/1625 1 Duct, Left Stacker 2450/2455/3455 1 Duct, Left Stacker 1250/1620/1650..., Machine Mounting 1 Transfer Plate Assembly 1 Transfer Plate Assembly 3455 1 Plate Assembly, Stacker Ground 2450/2455/3455 1 Support, Right Stacker 1250/1255/1620/1650/2420/1855/1625 1 Right Sideframe 1 Track, Cartridge Guide RH 1 Fan, Auxiliary 2420/2450/3455 1 Contact Kit PP 99A0585 3 o Contact, Doctor...
Service Manual
Page 323
... 99A0491 NS 99A0400 NS 99A0489 NS 99A0487 Units Description 1 Paper Weight Assembly 1 Guide, Edge 1 Cover, Top 1 Clutch, Restraint/Gear 1 Cover, Right Side 1 Base Assembly 1 Support, Slide Out 7 Roller, Support 1 Motor, Stepper D.C. 1 Board Assembly, Electronic Control 1 Board Assembly, Electronic Control 1855/2455/3455 6 Screw, Top/Motor/Board 1 Belt, Gear Drive 1 Bracket, Stack Limiter...
... 99A0491 NS 99A0400 NS 99A0489 NS 99A0487 Units Description 1 Paper Weight Assembly 1 Guide, Edge 1 Cover, Top 1 Clutch, Restraint/Gear 1 Cover, Right Side 1 Base Assembly 1 Support, Slide Out 7 Roller, Support 1 Motor, Stepper D.C. 1 Board Assembly, Electronic Control 1 Board Assembly, Electronic Control 1855/2455/3455 6 Screw, Top/Motor/Board 1 Belt, Gear Drive 1 Bracket, Stack Limiter...
Service Manual
Page 327
...-20 21-21 21-22 99A0716 99A0658 99A0650 99A0661 99A0671 99A0690 99A0655 99A0657 99A0948 21-23 Units Description 1 Frame, Printer Support Frame 2 3 Screw, Printer Support 2 Frame Mounting PP 99A0675 6 Washer, Printer Support Frame 2 Star PP 99A0677 6 Nut, Printer Support Frame 2, 8-32 Hex PP 99A0676 2 Clamp, Feed Frame 4 Screws, Feed Frame Clamp PP 99A0675 2 Bearing, Nyliner Leadscrew Top 1 Cover...
...-20 21-21 21-22 99A0716 99A0658 99A0650 99A0661 99A0671 99A0690 99A0655 99A0657 99A0948 21-23 Units Description 1 Frame, Printer Support Frame 2 3 Screw, Printer Support 2 Frame Mounting PP 99A0675 6 Washer, Printer Support Frame 2 Star PP 99A0677 6 Nut, Printer Support Frame 2, 8-32 Hex PP 99A0676 2 Clamp, Feed Frame 4 Screws, Feed Frame Clamp PP 99A0675 2 Bearing, Nyliner Leadscrew Top 1 Cover...
Service Manual
Page 331
... PP 99A0676 1 Switch, Paper Low 1 Sensor Assembly, Paper Out/Upper Limit 3 Screw, Printer Support 1 Frame Mounting PP 99A0675 6 Washer, Printer Support Frame 1 Star PP 99A0677 6 Nut, Printer Support Frame 1 8-32 Hex PP 99A0676 10 Screw, Door to Door Frame Mounting PP 99A0675 1 Frame, Printer Support 1 1 Parts Kit, Paper Size Switch Assembly including cable, switch, lockwasher, nut and knob...
... PP 99A0676 1 Switch, Paper Low 1 Sensor Assembly, Paper Out/Upper Limit 3 Screw, Printer Support 1 Frame Mounting PP 99A0675 6 Washer, Printer Support Frame 1 Star PP 99A0677 6 Nut, Printer Support Frame 1 8-32 Hex PP 99A0676 10 Screw, Door to Door Frame Mounting PP 99A0675 1 Frame, Printer Support 1 1 Parts Kit, Paper Size Switch Assembly including cable, switch, lockwasher, nut and knob...
Service Manual
Page 337
... 22-18 22-19 Part Number 99A0231 99A0112 99A0197 99A0209 99A0079 99A0087 99A0086 99A0116 99A0125 99A0232 99A0217 99A0226 99A0122 99A0137 99A0088 99A0085 Units Description 1 Bail, Support 1 Mounting, Frame Assembly 1 Shaft, Drive Rear 12 Retainer PP 99A0240 1 Arm Assembly, Pivot 16 Screws PP 99A0234 7 Parts, Pulley PP 99A0208 3 Gear, Idler PP 99A0237...
... 22-18 22-19 Part Number 99A0231 99A0112 99A0197 99A0209 99A0079 99A0087 99A0086 99A0116 99A0125 99A0232 99A0217 99A0226 99A0122 99A0137 99A0088 99A0085 Units Description 1 Bail, Support 1 Mounting, Frame Assembly 1 Shaft, Drive Rear 12 Retainer PP 99A0240 1 Arm Assembly, Pivot 16 Screws PP 99A0234 7 Parts, Pulley PP 99A0208 3 Gear, Idler PP 99A0237...
Service Manual
Page 339
...-16 23-17 23-18 Part Number 99A0231 99A0112 99A0197 99A0209 99A0079 99A0087 99A0086 99A0905 99A0907 99A0232 99A0217 99A0122 99A0906 99A0088 99A0085 Units Description 1 Bail, Support 1 Mounting, Frame Assembly 1 Shaft, Drive Rear 12 Retainer PP 99A0240 1 Arm Assembly, Pivot 15 Screws PP 99A0234 7 Parts, Pulley PP 99A0208 3 Gear, Idler PP 99A0237...
...-16 23-17 23-18 Part Number 99A0231 99A0112 99A0197 99A0209 99A0079 99A0087 99A0086 99A0905 99A0907 99A0232 99A0217 99A0122 99A0906 99A0088 99A0085 Units Description 1 Bail, Support 1 Mounting, Frame Assembly 1 Shaft, Drive Rear 12 Retainer PP 99A0240 1 Arm Assembly, Pivot 15 Screws PP 99A0234 7 Parts, Pulley PP 99A0208 3 Gear, Idler PP 99A0237...
Parts List
Page 5
...99A0021 99A0917 99A0458 99A0630 99A0631 99A0632 99A0633 99A0634 99A0535 99A0536 99A0537 99A0538 99A0539 99A0540 99A0541 Units Description 1 Support, Paper 1 Spacer, Front 2450/2455/3455 1 Spacer, Front 1620/1650/2420/1250/1255/1855/1625 1 Cover, Fuser Wick Assembly 1 Spring, Latch 3 Screw, Right Side Cvr Mtg PP 99A0263... 2450/2455/3455 1 Hinge, Upper Front Cover 1 Label, TLI/ID/Serial No. - Blank 1 Cover Assembly, Lower Front 1250/1255/1620/1625/1650/1855/2420 1 Cover Assembly, Lower Front 2450/2455/3455 1 Cap, MPT 2450/2455/3455 1 O-Ring, Lower Front Door 5 Screw,...
...99A0021 99A0917 99A0458 99A0630 99A0631 99A0632 99A0633 99A0634 99A0535 99A0536 99A0537 99A0538 99A0539 99A0540 99A0541 Units Description 1 Support, Paper 1 Spacer, Front 2450/2455/3455 1 Spacer, Front 1620/1650/2420/1250/1255/1855/1625 1 Cover, Fuser Wick Assembly 1 Spring, Latch 3 Screw, Right Side Cvr Mtg PP 99A0263... 2450/2455/3455 1 Hinge, Upper Front Cover 1 Label, TLI/ID/Serial No. - Blank 1 Cover Assembly, Lower Front 1250/1255/1620/1625/1650/1855/2420 1 Cover Assembly, Lower Front 2450/2455/3455 1 Cap, MPT 2450/2455/3455 1 O-Ring, Lower Front Door 5 Screw,...
Parts List
Page 9
...2-16A 2-17 2-18 2-19 2-20 99A0805 99A0466 99A0026 99A0028 99A0038 Units Description 1 Support, Cross Brace 1 Spacer, Front 2450/2455/3455 1 Spacer, Front 1250/1255/1620/1650/2420/1855/1625 1 Duct, Left Stacker 2450/2455/3455 1 Duct, Left Stacker 1250/1620/1650..., Machine Mounting 1 Transfer Plate Assembly 1 Transfer Plate Assembly 3455 1 Plate Assembly, Stacker Ground 2450/2455/3455 1 Support, Right Stacker 1250/1255/1620/1650/2420/1855/1625 1 Right Sideframe 1 Track, Cartridge Guide RH 1 Fan, Auxiliary 2420/2450/3455 1 Contact Kit PP 99A0585 3 o Contact, Doctor...
...2-16A 2-17 2-18 2-19 2-20 99A0805 99A0466 99A0026 99A0028 99A0038 Units Description 1 Support, Cross Brace 1 Spacer, Front 2450/2455/3455 1 Spacer, Front 1250/1255/1620/1650/2420/1855/1625 1 Duct, Left Stacker 2450/2455/3455 1 Duct, Left Stacker 1250/1620/1650..., Machine Mounting 1 Transfer Plate Assembly 1 Transfer Plate Assembly 3455 1 Plate Assembly, Stacker Ground 2450/2455/3455 1 Support, Right Stacker 1250/1255/1620/1650/2420/1855/1625 1 Right Sideframe 1 Track, Cartridge Guide RH 1 Fan, Auxiliary 2420/2450/3455 1 Contact Kit PP 99A0585 3 o Contact, Doctor...
Parts List
Page 73
... 99A0491 NS 99A0400 NS 99A0489 NS 99A0487 Units Description 1 Paper Weight Assembly 1 Guide, Edge 1 Cover, Top 1 Clutch, Restraint/Gear 1 Cover, Right Side 1 Base Assembly 1 Support, Slide Out 7 Roller, Support 1 Motor, Stepper D.C. 1 Board Assembly, Electronic Control 1 Board Assembly, Electronic Control 1855/2455/3455 6 Screw, Top/Motor/Board 1 Belt, Gear Drive 1 Bracket, Stack Limiter...
... 99A0491 NS 99A0400 NS 99A0489 NS 99A0487 Units Description 1 Paper Weight Assembly 1 Guide, Edge 1 Cover, Top 1 Clutch, Restraint/Gear 1 Cover, Right Side 1 Base Assembly 1 Support, Slide Out 7 Roller, Support 1 Motor, Stepper D.C. 1 Board Assembly, Electronic Control 1 Board Assembly, Electronic Control 1855/2455/3455 6 Screw, Top/Motor/Board 1 Belt, Gear Drive 1 Bracket, Stack Limiter...
Parts List
Page 77
...-20 21-21 21-22 99A0716 99A0658 99A0650 99A0661 99A0671 99A0690 99A0655 99A0657 99A0948 21-23 Units Description 1 Frame, Printer Support Frame 2 3 Screw, Printer Support 2 Frame Mounting PP 99A0675 6 Washer, Printer Support Frame 2 Star PP 99A0677 6 Nut, Printer Support Frame 2, 8-32 Hex PP 99A0676 2 Clamp, Feed Frame 4 Screws, Feed Frame Clamp PP 99A0675 2 Bearing, Nyliner Leadscrew Top 1 Cover...
...-20 21-21 21-22 99A0716 99A0658 99A0650 99A0661 99A0671 99A0690 99A0655 99A0657 99A0948 21-23 Units Description 1 Frame, Printer Support Frame 2 3 Screw, Printer Support 2 Frame Mounting PP 99A0675 6 Washer, Printer Support Frame 2 Star PP 99A0677 6 Nut, Printer Support Frame 2, 8-32 Hex PP 99A0676 2 Clamp, Feed Frame 4 Screws, Feed Frame Clamp PP 99A0675 2 Bearing, Nyliner Leadscrew Top 1 Cover...
Parts List
Page 81
... PP 99A0676 1 Switch, Paper Low 1 Sensor Assembly, Paper Out/Upper Limit 3 Screw, Printer Support 1 Frame Mounting PP 99A0675 6 Washer, Printer Support Frame 1 Star PP 99A0677 6 Nut, Printer Support Frame 1 8-32 Hex PP 99A0676 10 Screw, Door to Door Frame Mounting PP 99A0675 1 Frame, Printer Support 1 1 Parts Kit, Paper Size Switch Assembly including cable, switch, lockwasher, nut and knob...
... PP 99A0676 1 Switch, Paper Low 1 Sensor Assembly, Paper Out/Upper Limit 3 Screw, Printer Support 1 Frame Mounting PP 99A0675 6 Washer, Printer Support Frame 1 Star PP 99A0677 6 Nut, Printer Support Frame 1 8-32 Hex PP 99A0676 10 Screw, Door to Door Frame Mounting PP 99A0675 1 Frame, Printer Support 1 1 Parts Kit, Paper Size Switch Assembly including cable, switch, lockwasher, nut and knob...
Parts List
Page 87
... 22-18 22-19 Part Number 99A0231 99A0112 99A0197 99A0209 99A0079 99A0087 99A0086 99A0116 99A0125 99A0232 99A0217 99A0226 99A0122 99A0137 99A0088 99A0085 Units Description 1 Bail, Support 1 Mounting, Frame Assembly 1 Shaft, Drive Rear 12 Retainer PP 99A0240 1 Arm Assembly, Pivot 16 Screws PP 99A0234 7 Parts, Pulley PP 99A0208 3 Gear, Idler PP 99A0237...
... 22-18 22-19 Part Number 99A0231 99A0112 99A0197 99A0209 99A0079 99A0087 99A0086 99A0116 99A0125 99A0232 99A0217 99A0226 99A0122 99A0137 99A0088 99A0085 Units Description 1 Bail, Support 1 Mounting, Frame Assembly 1 Shaft, Drive Rear 12 Retainer PP 99A0240 1 Arm Assembly, Pivot 16 Screws PP 99A0234 7 Parts, Pulley PP 99A0208 3 Gear, Idler PP 99A0237...
Parts List
Page 89
...-16 23-17 23-18 Part Number 99A0231 99A0112 99A0197 99A0209 99A0079 99A0087 99A0086 99A0905 99A0907 99A0232 99A0217 99A0122 99A0906 99A0088 99A0085 Units Description 1 Bail, Support 1 Mounting, Frame Assembly 1 Shaft, Drive Rear 12 Retainer PP 99A0240 1 Arm Assembly, Pivot 15 Screws PP 99A0234 7 Parts, Pulley PP 99A0208 3 Gear, Idler PP 99A0237...
...-16 23-17 23-18 Part Number 99A0231 99A0112 99A0197 99A0209 99A0079 99A0087 99A0086 99A0905 99A0907 99A0232 99A0217 99A0122 99A0906 99A0088 99A0085 Units Description 1 Bail, Support 1 Mounting, Frame Assembly 1 Shaft, Drive Rear 12 Retainer PP 99A0240 1 Arm Assembly, Pivot 15 Screws PP 99A0234 7 Parts, Pulley PP 99A0208 3 Gear, Idler PP 99A0237...