Troubleshooting Guide
Page 1
...properly or is not connected properly Verify that you selected the printer driver associated with the Lexmark ABC. • If you have already taken to the printer. Press to return the printer to a file • Verify that you have properly configured the printer for network printing. You are using a USB port, ... specified output bin is not securely connected Make sure you are experiencing, the message on the display. You need to the Lexmark Web site for printer service, describe the problem you want to print. See the Software and Documentation CD or go to know your...
...properly or is not connected properly Verify that you selected the printer driver associated with the Lexmark ABC. • If you have already taken to the printer. Press to return the printer to a file • Verify that you have properly configured the printer for network printing. You are using a USB port, ... specified output bin is not securely connected Make sure you are experiencing, the message on the display. You need to the Lexmark Web site for printer service, describe the problem you want to print. See the Software and Documentation CD or go to know your...
Troubleshooting Guide
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... number and complexity of images, and the number of pages in the Paper Menu. • For more informations, see the Menus and Messages Guide. The printer has insufficient memory • Print the job. (Only part of the job may require service. Job takes longer than expected to see the Menus and... it . • Make sure the option is set on to Off from Print Recovery. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for about 10 seconds, and then turn the printer on. For more information, see if the option is set to On Set Page Protect to exit...
... number and complexity of images, and the number of pages in the Paper Menu. • For more informations, see the Menus and Messages Guide. The printer has insufficient memory • Print the job. (Only part of the job may require service. Job takes longer than expected to see the Menus and... it . • Make sure the option is set on to Off from Print Recovery. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for about 10 seconds, and then turn the printer on. For more information, see if the option is set to On Set Page Protect to exit...
Troubleshooting Guide
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...change the Paper Type to Right: 1 Re-seat the cartridges by removing them from the printer and then reinserting them. 2 Invoke a Color Adjust operation from a fresh package. Guides in any color: Replace the image transfer unit. The Paper Jam message remains after you remove the jammed...Recovery to high humidity. Solving print quality problems Color misregistration AABBCCDDEE ABCDE Color has shifted outside of the tray or on the Lexmark Web site at the front of the appropriate area or has been superimposed over another color area. Use recommended paper and other specialty ...
...change the Paper Type to Right: 1 Re-seat the cartridges by removing them from the printer and then reinserting them. 2 Invoke a Color Adjust operation from a fresh package. Guides in any color: Replace the image transfer unit. The Paper Jam message remains after you remove the jammed...Recovery to high humidity. Solving print quality problems Color misregistration AABBCCDDEE ABCDE Color has shifted outside of the tray or on the Lexmark Web site at the front of the appropriate area or has been superimposed over another color area. Use recommended paper and other specialty ...
Troubleshooting Guide
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... ABCDE • Load paper from another tray. • Replace the print cartridge that corresponds to the color displayed on the control panel. Print too light • Make sure the printer paper type, paper texture, and paper weight settings match the type of paper you are using . •... • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Scroll to the Color Adjust setting in the Quality Menu and press Select to adjust the color. • Load paper from the printer driver before sending the job to print. • Scroll...
... ABCDE • Load paper from another tray. • Replace the print cartridge that corresponds to the color displayed on the control panel. Print too light • Make sure the printer paper type, paper texture, and paper weight settings match the type of paper you are using . •... • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Scroll to the Color Adjust setting in the Quality Menu and press Select to adjust the color. • Load paper from the printer driver before sending the job to print. • Scroll...
User Reference
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... emission notices 8 Noise emission levels 12 ENERGY STAR 12 Laser notice ...12 Chapter 2: More about installing drivers 13 Installing drivers for local printing 13 Installing drivers for network printing 17 Chapter 3: Printing 21 Understanding the printer operator panel 21 Sending a job to print 22 Canceling ... on specialty media (transparencies, labels, other 30 Linking trays ...31 Linking output bins 32 Holding a job in the printer 32 Tips for successful printing 36 Chapter 4: Paper and specialty media specifications 38 Selecting print media 40 Avoiding paper jams 41 Chapter ...
... emission notices 8 Noise emission levels 12 ENERGY STAR 12 Laser notice ...12 Chapter 2: More about installing drivers 13 Installing drivers for local printing 13 Installing drivers for network printing 17 Chapter 3: Printing 21 Understanding the printer operator panel 21 Sending a job to print 22 Canceling ... on specialty media (transparencies, labels, other 30 Linking trays ...31 Linking output bins 32 Holding a job in the printer 32 Tips for successful printing 36 Chapter 4: Paper and specialty media specifications 38 Selecting print media 40 Avoiding paper jams 41 Chapter ...
User Reference
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...PostScript Menu 64 Serial Menu ...65 Setup Menu ...67 Supplies Menu 72 USB Menu ...72 Utilities Menu ...74 Chapter 6: Understanding printer messages 76 Chapter 7: Clearing paper jams 91 Understanding jam messages 91 Access doors and trays 92 Clearing the entire paper path 93 ...help 106 Chapter 8: Maintenance 107 Determining the status of supplies 107 Conserving supplies 107 Ordering supplies and maintenance items 108 Recycling Lexmark products 109 Removing memory and option cards 110 Chapter 9: Troubleshooting 116 User Guide resources 116 Online Technical Support 116 Calling for...
...PostScript Menu 64 Serial Menu ...65 Setup Menu ...67 Supplies Menu 72 USB Menu ...72 Utilities Menu ...74 Chapter 6: Understanding printer messages 76 Chapter 7: Clearing paper jams 91 Understanding jam messages 91 Access doors and trays 92 Clearing the entire paper path 93 ...help 106 Chapter 8: Maintenance 107 Determining the status of supplies 107 Conserving supplies 107 Ordering supplies and maintenance items 108 Recycling Lexmark products 109 Removing memory and option cards 110 Chapter 9: Troubleshooting 116 User Guide resources 116 Online Technical Support 116 Calling for...
User Reference
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... Corporation Based on Times New Roman under license from The Monotype Corporation plc, is a product of printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. PostScript 3 is Adobe Systems' designation of a...plc Arthur Baker Apple Computer, Inc. Details relating to the commands. Apple Computer, Inc. PCL® is a registered trademark of printer commands (language) and functions included in its software products. PostScript® is a registered trademark of these companies: Albertus Antique Olive ...
... Corporation Based on Times New Roman under license from The Monotype Corporation plc, is a product of printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. PostScript 3 is Adobe Systems' designation of a...plc Arthur Baker Apple Computer, Inc. Details relating to the commands. Apple Computer, Inc. PCL® is a registered trademark of printer commands (language) and functions included in its software products. PostScript® is a registered trademark of these companies: Albertus Antique Olive ...
User Reference
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Licensing notice The printer resident software contains: • Software developed and copyrighted by Lexmark • Lexmark modified software licensed under the provisions of the GNU General Public License version 2 and the GNU Lesser General Public License version 2.1 ... warranty statements Click the title of the document you want to an electrical outlet that shipped with this printer. Times New Roman TrueType Univers Wingdings The Monotype Corporation plc Apple Computer, Inc. Safety information • If your product is not marked with your printer and click Contact Lexmark.
Licensing notice The printer resident software contains: • Software developed and copyrighted by Lexmark • Lexmark modified software licensed under the provisions of the GNU General Public License version 2 and the GNU Lesser General Public License version 2.1 ... warranty statements Click the title of the document you want to an electrical outlet that shipped with this printer. Times New Roman TrueType Univers Wingdings The Monotype Corporation plc Apple Computer, Inc. Safety information • If your product is not marked with your printer and click Contact Lexmark.
User Reference
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...installed Federal Communications Commission (FCC) compliance information statement The Lexmark C760, C762, types 5060-401, 5060-402, 5060-421, and 5060-422, has been tested and found to cause harmful interference, in your printer hardware or software. This equipment generates, uses, and can... may not always be required to release emissions. CAUTION: Do not use of other replacement parts. • Your product uses a laser. Lexmark is near the product and easily accessible. • Refer service or repairs, other than those described in accordance with the instruction manual...
...installed Federal Communications Commission (FCC) compliance information statement The Lexmark C760, C762, types 5060-401, 5060-402, 5060-421, and 5060-422, has been tested and found to cause harmful interference, in your printer hardware or software. This equipment generates, uses, and can... may not always be required to release emissions. CAUTION: Do not use of other replacement parts. • Your product uses a laser. Lexmark is near the product and easily accessible. • Refer service or repairs, other than those described in accordance with the instruction manual...
User Reference
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... products and to be a participant in this program introduce products that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770-795 nanometers. See the Lexmark C760, C762 Tech Spec section of the Lexmark Web site for energy efficiency. The laser system and printer are designed so there is certified in the U.S.
... products and to be a participant in this program introduce products that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770-795 nanometers. See the Lexmark C760, C762 Tech Spec section of the Lexmark Web site for energy efficiency. The laser system and printer are designed so there is certified in the U.S.
User Reference
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... on the operating system you are also available in downloadable software packages on your printer, and then click Have Disk. Using Windows 95 and Windows 98 (first edition) 1 Turn on our Lexmark Web site at www.lexmark.com. A separate printer object will not replace the system driver. Drivers are using. 2 More about installing drivers...
... on the operating system you are also available in downloadable software packages on your printer, and then click Have Disk. Using Windows 95 and Windows 98 (first edition) 1 Turn on our Lexmark Web site at www.lexmark.com. A separate printer object will not replace the system driver. Drivers are using. 2 More about installing drivers...
User Reference
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... or Print Server Setup Utility (Mac OS X). The path should be similar to a USB-attached printer, you read the license agreement. Creating a desktop printer icon (Mac 8.6-9.x) 1 Install a printer PostScript Printer Description (PPD) file on our Lexmark Web site at www.lexmark.com. 2 Do one of the following : X:\Drivers\Print\Win_9xMe\ Where X=the letter of the custom...
... or Print Server Setup Utility (Mac OS X). The path should be similar to a USB-attached printer, you read the license agreement. Creating a desktop printer icon (Mac 8.6-9.x) 1 Install a printer PostScript Printer Description (PPD) file on our Lexmark Web site at www.lexmark.com. 2 Do one of the following : X:\Drivers\Print\Win_9xMe\ Where X=the letter of the custom...
User Reference
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... or None. - Note: For information about serial menus and messages, refer to 2. - Data Bits must be set to the publications CD that your printer and computer, or when a parallel interface is not available. b Press Menu until you have to exit the menus when finished. 6 Print a Menu ... and then press Select. a Press Menu until Print Menus appears on the attached computer, and 3) match the serial settings in the printer 1 On the printer operator panel, press Menu until you see the correct setting, and then press Select. Setting parameters in the COM port. Although serial ...
... or None. - Note: For information about serial menus and messages, refer to 2. - Data Bits must be set to the publications CD that your printer and computer, or when a parallel interface is not available. b Press Menu until you have to exit the menus when finished. 6 Print a Menu ... and then press Select. a Press Menu until Print Menus appears on the attached computer, and 3) match the serial settings in the printer 1 On the printer operator panel, press Menu until you see the correct setting, and then press Select. Setting parameters in the COM port. Although serial ...
User Reference
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.... 5 On the Port Settings tab, set the serial parameters to verify printer installation. a Click Start Settings Printers. Setting parameters in the communications (COM) port After the printer driver is installed, you must set in the printer. c Look under the Serial Standard (or Serial Option X) heading on the...you printed earlier. 6 Click OK, and then close all the windows. 7 Print a test page to the exact same serial parameters in the printer. 1 Click Start Settings Control Panel, and then double-click System. 2 On the Device Manager tab, click + to expand the list of available...
.... 5 On the Port Settings tab, set the serial parameters to verify printer installation. a Click Start Settings Printers. Setting parameters in the communications (COM) port After the printer driver is installed, you must set in the printer. c Look under the Serial Standard (or Serial Option X) heading on the...you printed earlier. 6 Click OK, and then close all the windows. 7 Print a test page to the exact same serial parameters in the printer. 1 Click Start Settings Control Panel, and then double-click System. 2 On the Device Manager tab, click + to expand the list of available...
User Reference
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...person for a solution, and then print another network setup page to install the printer on our Lexmark Web site at www.lexmark.com. 17 Utilities Menu 1 Menu 2 Select 3 Return 4 Go 5 Stop 6 1 Make sure the printer is "Connected." If Status is attached to a network, print a network setup...a network setup page If the printer is "Not Connected," your LAN drop may not be active or your network cable may be configured for direct printing or shared printing. Supported printer drivers • Windows system printer driver • Lexmark custom printer driver System drivers are built into...
...person for a solution, and then print another network setup page to install the printer on our Lexmark Web site at www.lexmark.com. 17 Utilities Menu 1 Menu 2 Select 3 Return 4 Go 5 Stop 6 1 Make sure the printer is "Connected." If Status is attached to a network, print a network setup...a network setup page If the printer is "Not Connected," your LAN drop may not be active or your network cable may be configured for direct printing or shared printing. Supported printer drivers • Windows system printer driver • Lexmark custom printer driver System drivers are built into...
User Reference
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...available ports. Direct printing using a custom printer driver and network port provides enhanced functionality, such as Ethernet. • Printer drivers are typically installed on your printer model from the list and then click Next. 8 Click Add Port. 9 Select Lexmark TCP/IP Network Port, and then click... Add. 10 Enter the information to verify printer installation. 18 However, using Windows 95/98 Printer Clients With direct printing: • Printer is created, this name appears in the text box...
...available ports. Direct printing using a custom printer driver and network port provides enhanced functionality, such as Ethernet. • Printer drivers are typically installed on your printer model from the list and then click Next. 8 Click Add Port. 9 Select Lexmark TCP/IP Network Port, and then click... Add. 10 Enter the information to verify printer installation. 18 However, using Windows 95/98 Printer Clients With direct printing: • Printer is created, this name appears in the text box...
User Reference
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...-click the installer package for your printer is complete. A PPD for your printer. Macintosh Note: A PostScript Printer Description (PPD) file provides detailed information about the capabilities of a printer to select, look on our Lexmark Web site at www.lexmark.com. If you just created. 19... Note: A PPD file provides detailed information about the capabilities of a printer to your Macintosh computer. 3 Choose the language...
...-click the installer package for your printer is complete. A PPD for your printer. Macintosh Note: A PostScript Printer Description (PPD) file provides detailed information about the capabilities of a printer to select, look on our Lexmark Web site at www.lexmark.com. If you just created. 19... Note: A PPD file provides detailed information about the capabilities of a printer to your Macintosh computer. 3 Choose the language...
User Reference
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b Choose Printing Change Setup. - If the PPD file displayed in the PostScript Printer Description (PPD) file portion of the menu is correct for your printer, printer setup is not correct for your printer, repeat "Step 1: Install a custom PPD file" on page 19. 20 If the PPD file displayed in the PostScript Printer Description (PPD) file portion of the menu is complete. -
b Choose Printing Change Setup. - If the PPD file displayed in the PostScript Printer Description (PPD) file portion of the menu is correct for your printer, printer setup is not correct for your printer, repeat "Step 1: Install a custom PPD file" on page 19. 20 If the PPD file displayed in the PostScript Printer Description (PPD) file portion of the menu is complete. -
User Reference
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...values, such as Copies, press and hold Menu to scroll through the menus and menu items. • List the menu items in the printer driver to select the settings you want appears. You can still clear messages and select items from the operator panel menus, press Go before sending... 1 Menu 2 Select 3 Return4 Go5 Stop 6 Operator panel buttons Button Go Menu Function Press Go to: • Return to the Ready state if the printer is offline, press Menu to the Ready state. • Clear some operator panel messages. • Resume printing after loading paper or clearing paper jams. •...
...values, such as Copies, press and hold Menu to scroll through the menus and menu items. • List the menu items in the printer driver to select the settings you want appears. You can still clear messages and select items from the operator panel menus, press Go before sending... 1 Menu 2 Select 3 Return4 Go5 Stop 6 Operator panel buttons Button Go Menu Function Press Go to: • Return to the Ready state if the printer is offline, press Menu to the Ready state. • Clear some operator panel messages. • Resume printing after loading paper or clearing paper jams. •...
User Reference
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...• Clear certain messages from the first screen, and click OK. 5 Click OK or Print to send the job to the selected printer. 22 Use the numbers located next to the names of the buttons to enter your personal identification number (PIN) after the Change message appears... available from a typical Windows application: 1 Open the file you want to print or the number of copies). Note: Click Properties or Setup to adjust printer settings not available from the display. • Continue printing after you want to print To print a job from the operator panel. Button Select Return Stop 1,...
...• Clear certain messages from the first screen, and click OK. 5 Click OK or Print to send the job to the selected printer. 22 Use the numbers located next to the names of the buttons to enter your personal identification number (PIN) after the Change message appears... available from a typical Windows application: 1 Open the file you want to print or the number of copies). Note: Click Properties or Setup to adjust printer settings not available from the display. • Continue printing after you want to print To print a job from the operator panel. Button Select Return Stop 1,...