User Manual
Page 5
... battery pack 53 Checking the backup battery 54 Related service information 55 Restoring the factory contents by using Product Recovery discs 55 Restoring the factory contents by using Recovery Disc Set 56 Passwords 57 Power-on password 57 Hard-disk password 57 Supervisor password 58 How to remove the power-on password . . . . 58 How to remove the hard-disk password . . . . 59 Power management 60 Screen blank mode 60 Sleep (Standby) mode 60 Hibernation mode 61 © Copyright Lenovo 2008, 2009 Symptom-to-FRU index 62 Numeric error codes 62 Error...
... battery pack 53 Checking the backup battery 54 Related service information 55 Restoring the factory contents by using Product Recovery discs 55 Restoring the factory contents by using Recovery Disc Set 56 Passwords 57 Power-on password 57 Hard-disk password 57 Supervisor password 58 How to remove the power-on password . . . . 58 How to remove the hard-disk password . . . . 59 Power management 60 Screen blank mode 60 Sleep (Standby) mode 60 Hibernation mode 61 © Copyright Lenovo 2008, 2009 Symptom-to-FRU index 62 Numeric error codes 62 Error...
User Manual
Page 51
... you replace FRUs, use new nylon-coated screws. "PC-Doctor for a variety of the correct model. v When you replace a FRU, make sure that a FRU is defective, clear the error log and run the test again. v Be extremely careful during such write operations as cosmic radiation, electrostatic discharge, or software errors. Consider replacing a FRU only when a problem recurs. If you go to the checkout guide...
... you replace FRUs, use new nylon-coated screws. "PC-Doctor for a variety of the correct model. v When you replace a FRU, make sure that a FRU is defective, clear the error log and run the test again. v Be extremely careful during such write operations as cosmic radiation, electrostatic discharge, or software errors. Consider replacing a FRU only when a problem recurs. If you go to the checkout guide...
User Manual
Page 53
... using Configuration utility for DOS (hereafter called PC-Doctor.) You can start the utility by the customer, BIOS Setup Utility menu appears after the password is available on the computer. 2. If you test one of these devices, you need to enable it to enter the BIOS Setup Utility. The utility is entered. Note: The diagnostic tests are disabled, such as follows: 1. To enter BIOS Setup Utility, do as the serial port. Note: If a supervisor password has been set...
... using Configuration utility for DOS (hereafter called PC-Doctor.) You can start the utility by the customer, BIOS Setup Utility menu appears after the password is available on the computer. 2. If you test one of these devices, you need to enable it to enter the BIOS Setup Utility. The utility is entered. Note: The diagnostic tests are disabled, such as follows: 1. To enter BIOS Setup Utility, do as the serial port. Note: If a supervisor password has been set...
User Manual
Page 54
... Run Quick Test CPU/Coprocessor Systemboard Video Adapter Serial Ports Parallel Ports Fixed Disks Diskette Drives Other Devices Communication Wireless LAN Advanced Memory Tests Hardware Info Utility Quit F1=Help PC-DOCTOR 2.0 Copyright 2008 PC-Doctor, Inc. Press ENTER to enter the Boot Menu. 5. Testing the computer Note: The PC-Doctor diagnostic CD does not support any optical drives connected through USB devices or any others. Turn on page 52, and check the power sources. When the ThinkPad...
... Run Quick Test CPU/Coprocessor Systemboard Video Adapter Serial Ports Parallel Ports Fixed Disks Diskette Drives Other Devices Communication Wireless LAN Advanced Memory Tests Hardware Info Utility Quit F1=Help PC-DOCTOR 2.0 Copyright 2008 PC-Doctor, Inc. Press ENTER to enter the Boot Menu. 5. Testing the computer Note: The PC-Doctor diagnostic CD does not support any optical drives connected through USB devices or any others. Turn on page 52, and check the power sources. When the ThinkPad...
User Manual
Page 55
... Info v VESA LCD Info v Hardware Events Log Utility v Run External Tests v Surface Scan Hard Disk v Benchmark System General checkout 47 otherwise, it cannot be set to Active. Follow the instructions on the system and reset them if they are as follows: Diagnostics Interactive Tests v Run Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System...
... Info v VESA LCD Info v Hardware Events Log Utility v Run External Tests v Surface Scan Hard Disk v Benchmark System General checkout 47 otherwise, it cannot be set to Active. Follow the instructions on the system and reset them if they are as follows: Diagnostics Interactive Tests v Run Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System...
User Manual
Page 58
... diagnose the hard disk drive without starting up correctly. 2. Interactive Tests --> Diskette 50 ThinkPad T500 and W500 Hardware Maintenance Manual FRU tests The following tests in turn off and turn on the computer. 3. Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit 1. Conexant Smart Modem Dialtone Audio Enter the BIOS Setup Utility and change Serial ATA (SATA) setting to start the diagnostic program. 1. Table 1. Diagnostics --> CPU/Coprocessor 2. If the docking station or the port replicator is...
... diagnose the hard disk drive without starting up correctly. 2. Interactive Tests --> Diskette 50 ThinkPad T500 and W500 Hardware Maintenance Manual FRU tests The following tests in turn off and turn on the computer. 3. Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit 1. Conexant Smart Modem Dialtone Audio Enter the BIOS Setup Utility and change Serial ATA (SATA) setting to start the diagnostic program. 1. Table 1. Diagnostics --> CPU/Coprocessor 2. If the docking station or the port replicator is...
User Manual
Page 64
... 1st Boot Device. 2. v During the recovery process, all recovery disc sets come with the pre-installed software when they arrive. Use the arrow keys to Microsoft Windows screen is displayed. Select the CD/DVD drive as updates to complete the Windows setup. Follow the instructions on the drive will be deleted. Follow the instructions on the computer. Restoring the factory contents by using Recovery Disc Set When the hard disk drive (HDD) or solid state drive (SSD) is replaced because of the user instructions and...
... 1st Boot Device. 2. v During the recovery process, all recovery disc sets come with the pre-installed software when they arrive. Use the arrow keys to Microsoft Windows screen is displayed. Select the CD/DVD drive as updates to complete the Windows setup. Follow the instructions on the drive will be deleted. Follow the instructions on the computer. Restoring the factory contents by using Recovery Disc Set When the hard disk drive (HDD) or solid state drive (SSD) is replaced because of the user instructions and...
User Manual
Page 65
... disc in the displayed window to begin the applications and drivers recovery process. 8. Start the Setup Utility program and then press F9 to remove the power-on password" on password (POP), the hard-disk password (HDP), and the supervisor password (SVP). For how to remove the POP, see "How to restore the default settings. If you might want to reinstall some device drivers. If any ThinkPad Notebook: the power-on page 58. The password must be entered...
... disc in the displayed window to begin the applications and drivers recovery process. 8. Start the Setup Utility program and then press F9 to remove the power-on password" on password (POP), the hard-disk password (HDP), and the supervisor password (SVP). For how to remove the POP, see "How to restore the default settings. If you might want to reinstall some device drivers. If any ThinkPad Notebook: the power-on page 58. The password must be entered...
User Manual
Page 66
... the system user. How to remove the battery pack, see "1100 Backup battery" on page 59. For how to remove the power-on the ThinkPad Notebook. 3. Remove the backup battery. Turn on the computer. 2. then enter the POP. Select Security, using the cursor directional keys to reset the password. Note: There are servicing supports the Passphrase function, enter the BIOS Setup Utility and go to recover data from the hard disk drive. the system administrator enters both in the BIOS Setup Utility. Attention...
... the system user. How to remove the battery pack, see "1100 Backup battery" on page 59. For how to remove the power-on the ThinkPad Notebook. 3. Remove the backup battery. Turn on the computer. 2. then enter the POP. Select Security, using the cursor directional keys to reset the password. Note: There are servicing supports the Passphrase function, enter the BIOS Setup Utility and go to recover data from the hard disk drive. the system administrator enters both in the BIOS Setup Utility. Attention...
User Manual
Page 67
... on the computer. 2. then, in the Setup Configuration window. Both user HDP and master HDP will have been saved window, press Enter. 8. When the ThinkPad logo comes up window opens. 6. Type the current master HDP in the Enter Current Password field. Press F10; The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to enter BIOS Setup Utility.
... on the computer. 2. then, in the Setup Configuration window. Both user HDP and master HDP will have been saved window, press Enter. 8. When the ThinkPad logo comes up window opens. 6. Type the current master HDP in the Enter Current Password field. Press F10; The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to enter BIOS Setup Utility.
User Manual
Page 68
... operation with the keyboard, the TrackPoint, the hard disk, the parallel connector, or the diskette drive within that the battery power is a Windows 7 model, it does not support ThinkVantage Productivity Center. To enter sleep (standby) mode, press Fn+F4. Note: Even if you do any key. Press Fn+F3. A panel for selecting a power plan (in screen blank mode: v The LCD is powered off. Select Power off display (keep current power scheme). v The hard disk drive is powered...
... operation with the keyboard, the TrackPoint, the hard disk, the parallel connector, or the diskette drive within that the battery power is a Windows 7 model, it does not support ThinkVantage Productivity Center. To enter sleep (standby) mode, press Fn+F4. Note: Even if you do any key. Press Fn+F3. A panel for selecting a power plan (in screen blank mode: v The LCD is powered off. Select Power off display (keep current power scheme). v The hard disk drive is powered...
User Manual
Page 70
... is displayed for that device. If replacing a FRU does not solve the problem, put the original part back in sequence." Numeric error codes Table 2. System board. 0185 Bad startup sequence settings. Run BIOS Setup Utility. Then defaults.-The checksum of the supervisor password in this section lists symptoms and errors and their possible causes. Enter BIOS Setup and load Setup defaults. 1. Note: For a device not supported by pressing F10. 62 ThinkPad T500 and W500 Hardware Maintenance Manual System board...
... is displayed for that device. If replacing a FRU does not solve the problem, put the original part back in sequence." Numeric error codes Table 2. System board. 0185 Bad startup sequence settings. Run BIOS Setup Utility. Then defaults.-The checksum of the supervisor password in this section lists symptoms and errors and their possible causes. Enter BIOS Setup and load Setup defaults. 1. Note: For a device not supported by pressing F10. 62 ThinkPad T500 and W500 Hardware Maintenance Manual System board...
User Manual
Page 71
.... Reseat the hard disk drive. 2. System board. Invalid RFID configuration information area-The EEPROM checksum is not working. 1. System board. 0192 System Security- Load Setup Defaults in BIOS Setup Utility. 0230 Shadow RAM error-Shadow RAM fails at offset nnnn. Otherwise, press Esc to ignore the warning message. 2. Remove the Ethernet device that you installed; at offset nnnn. 1. Remove one of the keyboard and the auxiliary input device. 0220 Monitor type error-Monitor type does not...
.... Reseat the hard disk drive. 2. System board. Invalid RFID configuration information area-The EEPROM checksum is not working. 1. System board. 0192 System Security- Load Setup Defaults in BIOS Setup Utility. 0230 Shadow RAM error-Shadow RAM fails at offset nnnn. Otherwise, press Esc to ignore the warning message. 2. Remove the Ethernet device that you installed; at offset nnnn. 1. Remove one of the keyboard and the auxiliary input device. 0220 Monitor type error-Monitor type does not...
User Manual
Page 72
... error codes (continued) Symptom or error FRU or action, in -Turn off and remove the miniPCI network card. 1. Default configuration used . 1. Reset the password by connecting the ac adapter. 2. DIMM. 3. System board. 02F7 Fail-safe timer NMI failed 1. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 3. Run BIOS Setup Utility to reset the time and date. 0252 Password checksum bad-The password is cleared. Replace the backup battery. 3. System board. 02F6 Software NMI failed 1. in sequence 0250 System battery error...
... error codes (continued) Symptom or error FRU or action, in -Turn off and remove the miniPCI network card. 1. Default configuration used . 1. Reset the password by connecting the ac adapter. 2. DIMM. 3. System board. 02F7 Fail-safe timer NMI failed 1. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 3. Run BIOS Setup Utility to reset the time and date. 0252 Password checksum bad-The password is cleared. Replace the backup battery. 3. System board. 02F6 Software NMI failed 1. in sequence 0250 System battery error...
User Manual
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.... 1830 Invalid memory configuration-Power off and remove the WAN card. 1. Undock docking station or port replicator if it by this system, with an old firmware, the customer needs to update its firmware to the latest. Place the ThinkPad Notebook on HDD1 (Ultrabay hard disk drive) 1. System board. disk drive) 3. Reseat the hard disk drive. 2. Do not apply any physical shock to enter SETUP 1. Remove the WAN card that your main operating system. Numeric error codes (continued) Symptom...
.... 1830 Invalid memory configuration-Power off and remove the WAN card. 1. Undock docking station or port replicator if it by this system, with an old firmware, the customer needs to update its firmware to the latest. Place the ThinkPad Notebook on HDD1 (Ultrabay hard disk drive) 1. System board. disk drive) 3. Reseat the hard disk drive. 2. Do not apply any physical shock to enter SETUP 1. Remove the WAN card that your main operating system. Numeric error codes (continued) Symptom...
User Manual
Page 75
... beeps and a blank System board (security chip) screen. Type the password and press Enter. LCD assembly. 3. System board. No-beep symptoms Symptom or error FRU or action, in sequence One beep and a blank, unreadable, or flashing LCD. 1. No beep, power-on indicator on password or a supervisor password is set . LCD assembly. 3. Make sure that every connector is set . A power-on , and LCD blank during POST. 1. POST error. Three short beeps, pause...
... beeps and a blank System board (security chip) screen. Type the password and press Enter. LCD assembly. 3. System board. No-beep symptoms Symptom or error FRU or action, in sequence One beep and a blank, unreadable, or flashing LCD. 1. No beep, power-on indicator on password or a supervisor password is set . LCD assembly. 3. Make sure that every connector is set . A power-on , and LCD blank during POST. 1. POST error. Three short beeps, pause...
User Manual
Page 84
...: This button is playing. This function does not work while a DVD movie or a video clip is used to select, stop and remove all the USB devices safely by using different user IDs. Open the ThinkPad EasyEject Utility screen. You can log on the computer display and the external monitor (the Extend desktop function). 2. v Fn+F9 Settings: Configures the settings for switching a display output location, start Presentation Director. For Windows Vista and Windows XP: Switch a display output location v External monitor v Computer display (LCD) and external monitor v Computer display (LCD...
...: This button is playing. This function does not work while a DVD movie or a video clip is used to select, stop and remove all the USB devices safely by using different user IDs. Open the ThinkPad EasyEject Utility screen. You can log on the computer display and the external monitor (the Extend desktop function). 2. v Fn+F9 Settings: Configures the settings for switching a display output location, start Presentation Director. For Windows Vista and Windows XP: Switch a display output location v External monitor v Computer display (LCD) and external monitor v Computer display (LCD...
User Manual
Page 151
... adapter, a power cord, a battery, and a hard disk drive. ThinkPad Notebooks contain the following lists of the service parts. An N in the CRU ID column. v "Overall" on page 144 v "LCD FRUs" on page 219 v "Keyboard" on page 237 v "Miscellaneous parts" on page 239 v "AC adapters" on page 241 v "Power cords" on page 242 v "Recovery discs" on page 243 v "Common service tools" on product design may include a memory, a wireless card, a keyboard, and a palm rest with specific models listed...
... adapter, a power cord, a battery, and a hard disk drive. ThinkPad Notebooks contain the following lists of the service parts. An N in the CRU ID column. v "Overall" on page 144 v "LCD FRUs" on page 219 v "Keyboard" on page 237 v "Miscellaneous parts" on page 239 v "AC adapters" on page 241 v "Power cords" on page 242 v "Recovery discs" on page 243 v "Common service tools" on product design may include a memory, a wireless card, a keyboard, and a palm rest with specific models listed...
Brochure
Page 3
... TrackPoint® pointing device with "Press-toSelect", Internet scroll bar, intuitive volume, ThinkVantage button and Windows® key Graphics Integrated Intel® GMA 4500 MHD ATI Switchable business graphics with 256MB Available Integrated Communication Gigabit Ethernet Integrated WWAN2 (with password manager, Integrated Trusted Platform Module (TPM v1.2), Bios disable of either PC Card or SmartCard ThinkPad T500 NOTEBOOK Li-ion Battery Life8 6-cell: starting at 4.3hr 9-cell...
... TrackPoint® pointing device with "Press-toSelect", Internet scroll bar, intuitive volume, ThinkVantage button and Windows® key Graphics Integrated Intel® GMA 4500 MHD ATI Switchable business graphics with 256MB Available Integrated Communication Gigabit Ethernet Integrated WWAN2 (with password manager, Integrated Trusted Platform Module (TPM v1.2), Bios disable of either PC Card or SmartCard ThinkPad T500 NOTEBOOK Li-ion Battery Life8 6-cell: starting at 4.3hr 9-cell...
Brochure
Page 4
....11n specification. Linux is service partition. [6] Memory: Total accessible memory will be less and will be trademarks or service marks of such marks by Bluetooth SIG, Inc. All rights reserved. quick and easy access to do the unexpected Make an amazing notebook even better. lenovo.com Footnotes: [1] Weight: Includes battery and optional travel bezel instead of Lenovo: Lenovo, the Lenovo logo, Access Connections, Active Protection System, Rescue and Recovery, System Migration Assistant, ThinkPad...
....11n specification. Linux is service partition. [6] Memory: Total accessible memory will be less and will be trademarks or service marks of such marks by Bluetooth SIG, Inc. All rights reserved. quick and easy access to do the unexpected Make an amazing notebook even better. lenovo.com Footnotes: [1] Weight: Includes battery and optional travel bezel instead of Lenovo: Lenovo, the Lenovo logo, Access Connections, Active Protection System, Rescue and Recovery, System Migration Assistant, ThinkPad...