User Manual
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Table of contents 5 Troubleshooting 36 Camera problems 36 Camera/computer communications 40 LCD screen messages 41 Camera ready light status 44 6 Getting help 46 Helpful Web links 46 Software help 46 Telephone customer support 46 7 Appendix 49 Camera specifications 49 Storage capacities 52 Power-saving features 53 Important safety instructions 53 Battery information 55 Upgrading your software and firmware 56 Additional care and maintenance 56 Warranty...57 Regulatory compliance 59 iv www.kodak.com/go/support
Table of contents 5 Troubleshooting 36 Camera problems 36 Camera/computer communications 40 LCD screen messages 41 Camera ready light status 44 6 Getting help 46 Helpful Web links 46 Software help 46 Telephone customer support 46 7 Appendix 49 Camera specifications 49 Storage capacities 52 Power-saving features 53 Important safety instructions 53 Battery information 55 Upgrading your software and firmware 56 Additional care and maintenance 56 Warranty...57 Regulatory compliance 59 iv www.kodak.com/go/support
User Manual
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... off. Do not remove card batteries expired while while the ready light is operating normally. Camera does not turn on the with a clean, dry cloth (page 55) before loading batteries in the camera. Short battery life Dirt or oxidation on . rechargeable digital camera batteries. blinking. 36 www.kodak.com/go /cd40support and select Interactive Troubleshooting & Repairs.
... off. Do not remove card batteries expired while while the ready light is operating normally. Camera does not turn on the with a clean, dry cloth (page 55) before loading batteries in the camera. Short battery life Dirt or oxidation on . rechargeable digital camera batteries. blinking. 36 www.kodak.com/go /cd40support and select Interactive Troubleshooting & Repairs.
User Manual
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Troubleshooting Problem Cause Solution In Review mode, Camera may not be you do not see page 4. In Review mode, a File format is full. (page 13), delete pictures from the camera (page 11), switch image storage locations (page 24), or insert a card with available memory (page 3). Turn on the...picture to take (near the viewfinder) is not turned on external incorrect. Camera is run on . External device is displayed instead of a picture. www.kodak.com/go/support 37 is set incorrectly. Adjust the camera Video Out setting (NTSC or PAL, page 26). Shutter button was not...
Troubleshooting Problem Cause Solution In Review mode, Camera may not be you do not see page 4. In Review mode, a File format is full. (page 13), delete pictures from the camera (page 11), switch image storage locations (page 24), or insert a card with available memory (page 3). Turn on the...picture to take (near the viewfinder) is not turned on external incorrect. Camera is run on . External device is displayed instead of a picture. www.kodak.com/go/support 37 is set incorrectly. Adjust the camera Video Out setting (NTSC or PAL, page 26). Shutter button was not...
User Manual
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...kodak.com/go/support between camera and subject. was too close when Move so there is no more than 7.9 ft for Move so there is at least 2.6 ft (0.8 m) taking picture. Flash is in camera... protected files. between the camera and the subject. Clean the lens (page 56). Subject or the camera Place the camera on the flash (page ...use a tripod. Subject is not on. Camera does not Card may be corrupt. Use ...behind the subject. subject. Card may not be (2.4 m) between the camera and the effective. Card is dirty. Not enough light. card. Lens ...
...kodak.com/go/support between camera and subject. was too close when Move so there is no more than 7.9 ft for Move so there is at least 2.6 ft (0.8 m) taking picture. Flash is in camera... protected files. between the camera and the subject. Clean the lens (page 56). Subject or the camera Place the camera on the flash (page ...use a tripod. Subject is not on. Camera does not Card may be corrupt. Use ...behind the subject. subject. Card may not be (2.4 m) between the camera and the effective. Card is dirty. Not enough light. card. Lens ...
User Manual
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Memory card full. www.kodak.com/go/support 39 Storage is reached (or (page 13), then format the card or other directory concern). Insert a new card (page 3), transfer pictures to ...), or delete pictures (page 11). Caution: Formatting a card deletes all pictures and videos, including protected files. before inserting or removing a card. Troubleshooting Problem Cause Solution Camera freezes up when a card is turned off , then back on. Camera detected an Turn the camera off inserted or removed. error when the card was Make sure the...
Memory card full. www.kodak.com/go/support 39 Storage is reached (or (page 13), then format the card or other directory concern). Insert a new card (page 3), transfer pictures to ...), or delete pictures (page 11). Caution: Formatting a card deletes all pictures and videos, including protected files. before inserting or removing a card. Troubleshooting Problem Cause Solution Camera freezes up when a card is turned off , then back on. Camera detected an Turn the camera off inserted or removed. error when the card was Make sure the...
User Manual
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...page 12). Close that software before starting the Kodak software. 40 www.kodak.com/go / with See this feature. Troubleshooting Camera/computer communications Problem Cause Solution The computer There is a problem with the camera. camerasupport Camera power is not securely Connect cable to disable... or Install new batteries (page 1) or are Disconnect camera from the computer. Some Advanced Power Management utilities on the EasyShare software does not the configuration of the laptop user's guide to camera and connected. Software is not installed. Disconnect the USB...
...page 12). Close that software before starting the Kodak software. 40 www.kodak.com/go / with See this feature. Troubleshooting Camera/computer communications Problem Cause Solution The computer There is a problem with the camera. camerasupport Camera power is not securely Connect cable to disable... or Install new batteries (page 1) or are Disconnect camera from the computer. Some Advanced Power Management utilities on the EasyShare software does not the configuration of the laptop user's guide to camera and connected. Software is not installed. Disconnect the USB...
User Manual
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...or format the card (page 27). camera. Disconnect USB cable. (If using camera dock or printer dock, disconnect cable and remove camera from the connection allowed. www.kodak.com/go/support 41 Re-install the software (page 12). camera while docked. pictures. (The Add ...insert another Memory card cannot digital camera. Disconnect the USB cable. Memory card requires Card is connected to display There are no pictures in Change image storage location the current image storage setting (page 24). location. Troubleshooting Problem Cause Solution Cannot ...
...or format the card (page 27). camera. Disconnect USB cable. (If using camera dock or printer dock, disconnect cable and remove camera from the connection allowed. www.kodak.com/go/support 41 Re-install the software (page 12). camera while docked. pictures. (The Add ...insert another Memory card cannot digital camera. Disconnect the USB cable. Memory card requires Card is connected to display There are no pictures in Change image storage location the current image storage setting (page 24). location. Troubleshooting Problem Cause Solution Cannot ...
User Manual
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To restore them, see the Kodak EasyShare software Help.) No memory card (Files There is write-protected. (Insert new memory card) Read-only memory card. card). not copied) camera. Not enough space to copy files (Files not copied) There is corrupted. Memory card is locked... also deletes email addresses, album names, and Favorites. Remove write protection to capture or write to card. Troubleshooting Message Cause Solution Internal memory Camera internal memory requires formatting is not enough space Delete pictures from the image in the Insert a card (page 3).
To restore them, see the Kodak EasyShare software Help.) No memory card (Files There is write-protected. (Insert new memory card) Read-only memory card. card). not copied) camera. Not enough space to copy files (Files not copied) There is corrupted. Memory card is locked... also deletes email addresses, album names, and Favorites. Remove write protection to capture or write to card. Troubleshooting Message Cause Solution Internal memory Camera internal memory requires formatting is not enough space Delete pictures from the image in the Insert a card (page 3).
User Manual
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... Create and copy album names from the computer. Troubleshooting Message Cause Solution Memory card is unusable (Insert new memory card) Card is no computer. format the card (page 27). See the Kodak computer to import from camera (Connect with an (page 29). EasyShare software Help. See the Kodak computer to import address book. NOTE: Albums...
... Create and copy album names from the computer. Troubleshooting Message Cause Solution Memory card is unusable (Insert new memory card) Card is no computer. format the card (page 27). See the Kodak computer to import from camera (Connect with an (page 29). EasyShare software Help. See the Kodak computer to import address book. NOTE: Albums...
User Manual
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Troubleshooting Message Cause Solution High camera Internal temperature of Leave the camera off until it's cool temperature. (Camera the camera is too high for to the picture format. Mode dial was on when Turn Mode dial off , then back on . Resume picture taking when the light stops blinking and turns green. 44 www.kodak.com/go/support...
Troubleshooting Message Cause Solution High camera Internal temperature of Leave the camera off until it's cool temperature. (Camera the camera is too high for to the picture format. Mode dial was on when Turn Mode dial off , then back on . Resume picture taking when the light stops blinking and turns green. 44 www.kodak.com/go/support...
User Manual
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Troubleshooting Status Cause Ready light blinks red Batteries are low or and camera turns off. Transfer pictures to Camera is operating normally. Camera is read-only. ready to the computer (page 13), delete pictures from the camera (page 11), switch image storage locations (page 24), or insert a card with ... picture taking when the light turns green. Card is on; Wait. Camera processing memory is full. Change the image storage location to internal memory (page 24), or use a different card. www.kodak.com/go/support 45 Ready light glows steady green. Solution Install new ...
Troubleshooting Status Cause Ready light blinks red Batteries are low or and camera turns off. Transfer pictures to Camera is operating normally. Camera is read-only. ready to the computer (page 13), delete pictures from the camera (page 11), switch image storage locations (page 24), or insert a card with ... picture taking when the light turns green. Card is on; Wait. Camera processing memory is full. Change the image storage location to internal memory (page 24), or use a different card. www.kodak.com/go/support 45 Ready light glows steady green. Solution Install new ...
User Manual
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... tips battery guidelines, 55 care & maintenance, 56 transfer, via USB cable, 13 trash can, deleting, 5 tripod socket, ii troubleshooting camera, 36 camera/computer communications, 40 error messages, 41 ready light status, 44 turning camera on and off, 2 U upgrading software, firmware, 56 URLs, Kodak web sites, 46 USB (universal serial bus) transferring pictures, 13 USB cable...
... tips battery guidelines, 55 care & maintenance, 56 transfer, via USB cable, 13 trash can, deleting, 5 tripod socket, ii troubleshooting camera, 36 camera/computer communications, 40 error messages, 41 ready light status, 44 turning camera on and off, 2 U upgrading software, firmware, 56 URLs, Kodak web sites, 46 USB (universal serial bus) transferring pictures, 13 USB cable...
Extended User Guide
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... a computer with MAC OS 63 Monitoring and adjusting printer performance ...64 Checking ink levels ...64 Resetting factory defaults ...64 Replacing the printhead ...65 10 Troubleshooting Basic troubleshooting ...69 Getting help on the Web...71 Status lights...72 Power light...72 Wi-Fi connectivity LED ...72 11 Product and Safety Specifications Specifications and... Paper input tray features ...74 Ink cartridges ...74 Connectivity ...75 Software support ...75 Physical specifications ...75 Warranty...75 System requirements...76 Safety information ...78 www.kodak.com/go/aiosupport iii
... a computer with MAC OS 63 Monitoring and adjusting printer performance ...64 Checking ink levels ...64 Resetting factory defaults ...64 Replacing the printhead ...65 10 Troubleshooting Basic troubleshooting ...69 Getting help on the Web...71 Status lights...72 Power light...72 Wi-Fi connectivity LED ...72 11 Product and Safety Specifications Specifications and... Paper input tray features ...74 Ink cartridges ...74 Connectivity ...75 Software support ...75 Physical specifications ...75 Warranty...75 System requirements...76 Safety information ...78 www.kodak.com/go/aiosupport iii
Extended User Guide
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...to the printer was disconnected from the printer then reconnected, or if power to both your printer and your printer. Press to help troubleshoot problems with your printer. • Make sure that the printhead and ink cartridges are installed correctly. (The printhead and ink cartridges are.... Turn on . • If you are using a wireless connection, make sure that: - the printer is glowing steadily. - Press to www.kodak.com/go to your printer. your router is allowing the services needed for your printer is plugged in and turned on the printer. To check...
...to the printer was disconnected from the printer then reconnected, or if power to both your printer and your printer. Press to help troubleshoot problems with your printer. • Make sure that the printhead and ink cartridges are installed correctly. (The printhead and ink cartridges are.... Turn on . • If you are using a wireless connection, make sure that: - the printer is glowing steadily. - Press to www.kodak.com/go to your printer. your router is allowing the services needed for your printer is plugged in and turned on the printer. To check...
Extended User Guide
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...messages Go to select Clean Printhead, then press OK. • Calibrate the printer: - Press to www.kodak.com/go/espc310support, then type your error code or message. 70 www.kodak.com/go/aiosupport Press Home. - Paper jam • Open the access door. • Gently pull ...from the paper input tray. • Make sure the paper in the search field. Press Home. - Troubleshooting Problem Possible Solutions Print quality • For best results, use non-Kodak brand or refilled ink cartridges. • Remove, then install the cartridges again. Press to select Maintenance, ...
...messages Go to select Clean Printhead, then press OK. • Calibrate the printer: - Press to www.kodak.com/go/espc310support, then type your error code or message. 70 www.kodak.com/go/aiosupport Press Home. - Paper jam • Open the access door. • Gently pull ...from the paper input tray. • Make sure the paper in the search field. Press Home. - Troubleshooting Problem Possible Solutions Print quality • For best results, use non-Kodak brand or refilled ink cartridges. • Remove, then install the cartridges again. Press to select Maintenance, ...
Extended User Guide
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...KODAK ESP C310 All-in-One Printer Getting help on the control panel) - www.kodak.com/go/espc310support www.kodak.com/go/espc310downloads Contact Kodak at www.kodak.com/go/contact and have the following information available: - Get help with problems you open the printer access door) - Printer model number (located on the Web For more troubleshooting... information: Get help with wireless networking. Download the latest firmware and software for optimal printer performance. Search our knowledge base of Home Center Software www.kodak.com/go /...
...KODAK ESP C310 All-in-One Printer Getting help on the control panel) - www.kodak.com/go/espc310support www.kodak.com/go/espc310downloads Contact Kodak at www.kodak.com/go/contact and have the following information available: - Get help with problems you open the printer access door) - Printer model number (located on the Web For more troubleshooting... information: Get help with wireless networking. Download the latest firmware and software for optimal printer performance. Search our knowledge base of Home Center Software www.kodak.com/go /...
Extended User Guide
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Troubleshooting Status lights The status lights indicate the condition of the printer and into the back of the printer. Wait for available wireless networks within range. ... printer is ready. On The Wi-Fi radio is turned on , and the printer is a working connection between the printer and a wireless network. 72 www.kodak.com/go/aiosupport Press the on but not connected to and from the printer. Blinks intermittently The Wi-Fi radio is turned on and the...
Troubleshooting Status lights The status lights indicate the condition of the printer and into the back of the printer. Wait for available wireless networks within range. ... printer is ready. On The Wi-Fi radio is turned on , and the printer is a working connection between the printer and a wireless network. 72 www.kodak.com/go/aiosupport Press the on but not connected to and from the printer. Blinks intermittently The Wi-Fi radio is turned on and the...
Extended User Guide
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...tagged images, 4, 32 using default settings, 27 reminder list, 25 sheet music, 25 tic-tac-toe, 25 using Google Cloud Print, 34 using KODAK Email Print Service, 35 wide-ruled paper, 25 R recycling printer or supplies, 56 reducing copies documents, 41 photos, 47 regulatory compliance statement Canadian,...transferring pictures to a computer, 33 tray, paper input, capacity envelopes, 23, 74 tray, paper, capacity photo paper, 22, 74 plain paper, 21, 74 troubleshooting, 69-71 help on the web, 71 two-sided printing, 24-25 U updating firmware, 62-63 software, 62-63 USB connection, changing to wireless, ...
...tagged images, 4, 32 using default settings, 27 reminder list, 25 sheet music, 25 tic-tac-toe, 25 using Google Cloud Print, 34 using KODAK Email Print Service, 35 wide-ruled paper, 25 R recycling printer or supplies, 56 reducing copies documents, 41 photos, 47 regulatory compliance statement Canadian,...transferring pictures to a computer, 33 tray, paper input, capacity envelopes, 23, 74 tray, paper, capacity photo paper, 22, 74 plain paper, 21, 74 troubleshooting, 69-71 help on the web, 71 two-sided printing, 24-25 U updating firmware, 62-63 software, 62-63 USB connection, changing to wireless, ...