User Guide
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... Transferring Images to Power On 41 Device Not Recognized 42 Ink Cartridge Not Recognized 42 Multiple Paper Feed 43 ii Kodak ESP 5 Printer User Guide Table of Contents 4. All-in-One Troubleshooting 41 General Troubleshooting 41 Printer Fails to a Macintosh Computer 23 5. Scanning Your Pictures 29 Before You Start 29 Simple Scanning 29 Scanning Multiple Originals 30...
... Transferring Images to Power On 41 Device Not Recognized 42 Ink Cartridge Not Recognized 42 Multiple Paper Feed 43 ii Kodak ESP 5 Printer User Guide Table of Contents 4. All-in-One Troubleshooting 41 General Troubleshooting 41 Printer Fails to a Macintosh Computer 23 5. Scanning Your Pictures 29 Before You Start 29 Simple Scanning 29 Scanning Multiple Originals 30...
User Guide
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... -One Support Options 55 Printer Help 55 Help Options 55 Home Center Help 55 Troubleshooting Frequently-Asked-Questions 56 Resources on Borderless Prints 52 Copy Troubleshooting 53 Copy Cut Off 53 Scan Troubleshooting 53 Scan Fails 53 Scanned Image Blank 54 9. Customer Support 55 All-in -One Setup CD-ROM 56 Contacting Customer Support at Kodak 56 Kodak ESP 5 Printer...
... -One Support Options 55 Printer Help 55 Help Options 55 Home Center Help 55 Troubleshooting Frequently-Asked-Questions 56 Resources on Borderless Prints 52 Copy Troubleshooting 53 Copy Cut Off 53 Scan Troubleshooting 53 Scan Fails 53 Scanned Image Blank 54 9. Customer Support 55 All-in -One Setup CD-ROM 56 Contacting Customer Support at Kodak 56 Kodak ESP 5 Printer...
User Guide
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... that the electrical properly connected to the printer. Visit Kodak.com for additional troubleshooting steps, or contact your electrical power cord is initializing or communicating with the power supply. None. 6 Kodak ESP 5 AiO Printer User Guide Printer Overview Light Status Off On Printer Power Cord Light Cause Action/Solution The printer power cord is improperly inserted in the card...
... that the electrical properly connected to the printer. Visit Kodak.com for additional troubleshooting steps, or contact your electrical power cord is initializing or communicating with the power supply. None. 6 Kodak ESP 5 AiO Printer User Guide Printer Overview Light Status Off On Printer Power Cord Light Cause Action/Solution The printer power cord is improperly inserted in the card...
User Guide
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...designed to help you solve on your own many problems that may occur with your printer. Probable Cause 3 The USB cable is interrupted. 8 All-in-One Troubleshooting The information in performance or print quality can be resolved by meeting or exceeding the ...2 The USB cable was unplugged from the printer and then reconnected; General Troubleshooting Printer Fails to the printer is not 2.0 compliant. Corrective Action Restart the computer. Kodak ESP 5 Printer User Guide 41 See "Product and Safety Specifications" on the Kodak printer power cord plug is not properly connected....
...designed to help you solve on your own many problems that may occur with your printer. Probable Cause 3 The USB cable is interrupted. 8 All-in-One Troubleshooting The information in performance or print quality can be resolved by meeting or exceeding the ...2 The USB cable was unplugged from the printer and then reconnected; General Troubleshooting Printer Fails to the printer is not 2.0 compliant. Corrective Action Restart the computer. Kodak ESP 5 Printer User Guide 41 See "Product and Safety Specifications" on the Kodak printer power cord plug is not properly connected....
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Any USB 2.0 hubs that are used should be replaced. 42 Kodak ESP 5 Printer User Guide Device Not Recognized Probable Cause Any of the following can prevent your Kodak printer from reading a connected digital camera, USB mass storage device, or memory card. • The camera is ... to be self-powered. • Restart the computer If none of the above corrects the problem, contact Kodak support. Kodak recommends using genuine Kodak ink cartridges. All-in-One Troubleshooting Corrective Action • Replace the USB cable with a USB 2.0 compliant cable Note: For optimal quality and...
Any USB 2.0 hubs that are used should be replaced. 42 Kodak ESP 5 Printer User Guide Device Not Recognized Probable Cause Any of the following can prevent your Kodak printer from reading a connected digital camera, USB mass storage device, or memory card. • The camera is ... to be self-powered. • Restart the computer If none of the above corrects the problem, contact Kodak support. Kodak recommends using genuine Kodak ink cartridges. All-in-One Troubleshooting Corrective Action • Replace the USB cable with a USB 2.0 compliant cable Note: For optimal quality and...
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... is recommended for your printer. Caution: Kodak Inkjet paper is plugged in to your printer, and the flat end into the paper tray, then resume printing. Check for a message on the printer status monitor (Windows) on • Make sure you are damaged in -One Troubleshooting Corrective Action Clean the ...fan" the paper to keep the sheets from your computer to your Kodak All-in the tray. Ensure that came with the paper in and turned on your printer. Do not overfill. 4 Press OK. 44 Kodak ESP 5 Printer User Guide To check the paper 1 Inspect the paper and make sure...
... is recommended for your printer. Caution: Kodak Inkjet paper is plugged in to your printer, and the flat end into the paper tray, then resume printing. Check for a message on the printer status monitor (Windows) on • Make sure you are damaged in -One Troubleshooting Corrective Action Clean the ...fan" the paper to keep the sheets from your computer to your Kodak All-in the tray. Ensure that came with the paper in and turned on your printer. Do not overfill. 4 Press OK. 44 Kodak ESP 5 Printer User Guide To check the paper 1 Inspect the paper and make sure...
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... connected, disconnect the camera • Close unnecessary software applications, and minimize remaining application windows. If the situation continues, contact Kodak support. 46 Kodak ESP 5 Printer User Guide All-in-One Troubleshooting Corrective Action • Turn the printer off and turn it back on the CD Is Obsolete Probable Cause The User Guide has been updated since the...
... connected, disconnect the camera • Close unnecessary software applications, and minimize remaining application windows. If the situation continues, contact Kodak support. 46 Kodak ESP 5 Printer User Guide All-in-One Troubleshooting Corrective Action • Turn the printer off and turn it back on the CD Is Obsolete Probable Cause The User Guide has been updated since the...
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... only occurs with non-Intel Macintoshes running the latest version (Leopard) on G5 processors. Neither the camera nor the printer is interrupted. Corrective Action Restart the computer and printer. Kodak ESP 5 Printer User Guide 47 Windows Vista Troubleshooting WIA (Windows Image Acquisition) Error: Service Has Stopped Working Probable Cause 1 The USB cable is unplugged and reconnected...
... only occurs with non-Intel Macintoshes running the latest version (Leopard) on G5 processors. Neither the camera nor the printer is interrupted. Corrective Action Restart the computer and printer. Kodak ESP 5 Printer User Guide 47 Windows Vista Troubleshooting WIA (Windows Image Acquisition) Error: Service Has Stopped Working Probable Cause 1 The USB cable is unplugged and reconnected...
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...the right until it touches the edge of the envelopes. Corrective Action Configure the printer driver to print the document in reverse order, so the pages are in -One Troubleshooting Print Troubleshooting Use this section to resolve print problems. Envelope Printing Incorrect Probable Cause The ... Preferences window, select Print last page first on the Kodak All-in-One printer in the printer driver are not loaded correctly. Reload the stack into the paper tray print side down, with the printer. Corrective Action 48 Kodak ESP 5 Printer User Guide To set to print in reverse order: ...
...the right until it touches the edge of the envelopes. Corrective Action Configure the printer driver to print the document in reverse order, so the pages are in -One Troubleshooting Print Troubleshooting Use this section to resolve print problems. Envelope Printing Incorrect Probable Cause The ... Preferences window, select Print last page first on the Kodak All-in-One printer in the printer driver are not loaded correctly. Reload the stack into the paper tray print side down, with the printer. Corrective Action 48 Kodak ESP 5 Printer User Guide To set to print in reverse order: ...
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...and reload it into the paper tray. 4 Slide the paper-width guide up against the edge of paper at a time. 50 Kodak ESP 5 Printer User Guide Repeat the cleaning cycle until the printout stops improving • If the problem still persists, you may need to replace ... cleanings. Corrective Action • Align the printhead (see "Monitoring and Adjusting the Printer's Performance" on the printer control panel. Probable Cause 2 More than one type or size of the paper. If the printhead is loaded. All-in-One Troubleshooting Corrective Action The Kodak printer can print only JPEG files in...
...and reload it into the paper tray. 4 Slide the paper-width guide up against the edge of paper at a time. 50 Kodak ESP 5 Printer User Guide Repeat the cleaning cycle until the printout stops improving • If the problem still persists, you may need to replace ... cleanings. Corrective Action • Align the printhead (see "Monitoring and Adjusting the Printer's Performance" on the printer control panel. Probable Cause 2 More than one type or size of the paper. If the printhead is loaded. All-in-One Troubleshooting Corrective Action The Kodak printer can print only JPEG files in...
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... If the image's proportions or dimensions are slight misalignments between the printer and paper. Corrective Action 2 Crop the image so it will not be borderless. All-in-One Troubleshooting • Make sure your Kodak All-in-One printer. Check the paper access door in the tray • Use ... to continue White Edges on each side of the printer. 2 Inspect the paper supplies and reload with the selected paper size, the print usually will often print as a 4 x 4 inch image, with the selected paper size. 52 Kodak ESP 5 Printer User Guide Paper stops feeding, and status light may...
... If the image's proportions or dimensions are slight misalignments between the printer and paper. Corrective Action 2 Crop the image so it will not be borderless. All-in-One Troubleshooting • Make sure your Kodak All-in-One printer. Check the paper access door in the tray • Use ... to continue White Edges on each side of the printer. 2 Inspect the paper supplies and reload with the selected paper size, the print usually will often print as a 4 x 4 inch image, with the selected paper size. 52 Kodak ESP 5 Printer User Guide Paper stops feeding, and status light may...
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... to fit the size of the paper loaded. Scan Troubleshooting Scan Fails Probable Cause 1 Your computer is not installed. Corrective Action • Turn off your computer and the printer, and then turn them back on your computer. Kodak ESP 5 Printer User Guide 53 Probable Cause 3 The Kodak Home Center software is not turned ON. Corrective Action...
... to fit the size of the paper loaded. Scan Troubleshooting Scan Fails Probable Cause 1 Your computer is not installed. Corrective Action • Turn off your computer and the printer, and then turn them back on your computer. Kodak ESP 5 Printer User Guide 53 Probable Cause 3 The Kodak Home Center software is not turned ON. Corrective Action...
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Corrective Action Place your memory card or use another memory card to save the scanned photo. Scanned Image Blank Probable Cause Your original is not placed correctly on your original face down in -One Troubleshooting Corrective Action Free up some space on the scanner glass. All-in the proper corner of the scanner glass. 54 Kodak ESP 5 Printer User Guide
Corrective Action Place your memory card or use another memory card to save the scanned photo. Scanned Image Blank Probable Cause Your original is not placed correctly on your original face down in -One Troubleshooting Corrective Action Free up some space on the scanner glass. All-in the proper corner of the scanner glass. 54 Kodak ESP 5 Printer User Guide
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... latest printer software, firmware, and drivers. Purchase a full range of the setup contains additional technical information in -One control panel Help, Kodak provides several resources, listed below for Kodak printers, cameras, software, accessories, and more assistance than is available from the Kodak Web site (www.kodak.com/go /dfiswwcontacts 56 Kodak ESP 5 Printer User Guide Register your product (FAQs, troubleshooting information...
... latest printer software, firmware, and drivers. Purchase a full range of the setup contains additional technical information in -One control panel Help, Kodak provides several resources, listed below for Kodak printers, cameras, software, accessories, and more assistance than is available from the Kodak Web site (www.kodak.com/go /dfiswwcontacts 56 Kodak ESP 5 Printer User Guide Register your product (FAQs, troubleshooting information...
User Guide
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... Order 20 Print Problems 48, 49, 50, 52 Print Quality 50 Print Smudged 49 Print Spotted 51 print troubleshooting 48 Printer not Responding 45 Printing from Bluetooth 21 Multiple photos 21 Panoramic photos 21 Photos PictBridge 19 PTP Camera 20 Tagged... 66 T Tagged Images 20 Technical Support See Support Transfer 19, 46 Troubleshooting 41 Maintenance options 50, 56 U USB Port 5, 42 User Guide Outdated 46 V Vista troubleshooting 47 W Waste Labeling 70 White Edges 52 WIA error 47 Windows Vista troubleshooting WIA error 47 Z Zooming 22 74 Kodak ESP 5 Printer User
... Order 20 Print Problems 48, 49, 50, 52 Print Quality 50 Print Smudged 49 Print Spotted 51 print troubleshooting 48 Printer not Responding 45 Printing from Bluetooth 21 Multiple photos 21 Panoramic photos 21 Photos PictBridge 19 PTP Camera 20 Tagged... 66 T Tagged Images 20 Technical Support See Support Transfer 19, 46 Troubleshooting 41 Maintenance options 50, 56 U USB Port 5, 42 User Guide Outdated 46 V Vista troubleshooting 47 W Waste Labeling 70 White Edges 52 WIA error 47 Windows Vista troubleshooting WIA error 47 Z Zooming 22 74 Kodak ESP 5 Printer User