PM23c, PM43, and PM43c Mid-Range Printer User Manual
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... Information viii Web Support viii Send Feedback viii Telephone Support viii Who Should Read This Manual viii Related Documents ix 1 About the Printer 1 About the PM23c, PM43, and PM43c Printer 2 Printer Features 2 About the Front Panel 5 About the Ready-to-Work Indicator 5 About the Print Button 6 About the Icon Front Panel 7 About the Full Touch Display Front Panel 9 About the Ready Screen 10 About the Main Menu 12...
... Information viii Web Support viii Send Feedback viii Telephone Support viii Who Should Read This Manual viii Related Documents ix 1 About the Printer 1 About the PM23c, PM43, and PM43c Printer 2 Printer Features 2 About the Front Panel 5 About the Ready-to-Work Indicator 5 About the Print Button 6 About the Icon Front Panel 7 About the Full Touch Display Front Panel 9 About the Ready Screen 10 About the Main Menu 12...
PM23c, PM43, and PM43c Mid-Range Printer User Manual
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... 87 Maintenance and Error Alerts 87 Troubleshoot Printer Problems and Find Solutions 90 How to Restore Printer Defaults 94 Restore Defaults from the Printer Web Page 94 Restore Defaults from the Main Menu 95 Restore Defaults with a Hardware-Based Reset 96 How to Upgrade the Printer Firmware 96 Download the Printer Firmware Update 97 Upgrade Firmware from the Printer Web Page 97 Upgrade Firmware from a USB Storage Device 98 6 Maintain the Printer 99 How to Clean the Printer 100 Clean the Printhead 100 Clean the Media Guides 101 Clean...
... 87 Maintenance and Error Alerts 87 Troubleshoot Printer Problems and Find Solutions 90 How to Restore Printer Defaults 94 Restore Defaults from the Printer Web Page 94 Restore Defaults from the Main Menu 95 Restore Defaults with a Hardware-Based Reset 96 How to Upgrade the Printer Firmware 96 Download the Printer Firmware Update 97 Upgrade Firmware from the Printer Web Page 97 Upgrade Firmware from a USB Storage Device 98 6 Maintain the Printer 99 How to Clean the Printer 100 Clean the Printhead 100 Clean the Media Guides 101 Clean...
PM23c, PM43, and PM43c Mid-Range Printer User Manual
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... data is not configured to use ribbon. If the printer has a label taken sensor installed and enabled, this icon indicates that a label has been printed but not yet removed. There are no configuration problems. Ribbon is out or there is a problem with one of Front Panel Icons Icon Name Color Description Wi-Fi Communications Connectivity Bluetooth Media Configuration Error Ribbon Printhead Hot Printhead Lifted General Error Pause White Off Flashing white...
... data is not configured to use ribbon. If the printer has a label taken sensor installed and enabled, this icon indicates that a label has been printed but not yet removed. There are no configuration problems. Ribbon is out or there is a problem with one of Front Panel Icons Icon Name Color Description Wi-Fi Communications Connectivity Bluetooth Media Configuration Error Ribbon Printhead Hot Printhead Lifted General Error Pause White Off Flashing white...
PM23c, PM43, and PM43c Mid-Range Printer User Manual
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...; Configure the printer. • Return the status of the printer. • Control peripheral devices. • Format a label or receipt for wireless networks and sets up Bluetooth communications. Looks for printing. The printer supports these command languages and language simulator support options: 16 PM23c, PM43, and PM43 Mid-Range Printer User Manual Looks for the RFID media loaded in the printer. Available when the RFID module is installed. Calibrates the optimal label adjustment and output power setting...
...; Configure the printer. • Return the status of the printer. • Control peripheral devices. • Format a label or receipt for wireless networks and sets up Bluetooth communications. Looks for printing. The printer supports these command languages and language simulator support options: 16 PM23c, PM43, and PM43 Mid-Range Printer User Manual Looks for the RFID media loaded in the printer. Available when the RFID module is installed. Calibrates the optimal label adjustment and output power setting...
PM23c, PM43, and PM43c Mid-Range Printer User Manual
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... may stick to raise the printhead. 3 Open the cutter door. Load Media for Cut-Off Printing Cut-off printing is supported by the PM43 and PM43c printers with the cutter installed. 1 Open the media cover. 2 Turn the printhead lift lever counterclockwise to the cutting parts and render the cutter inoperable or even damage the electric motor. PM23c, PM43, and PM43c Mid-Range Printer User Manual 33 Chapter 2 - The cutter...
... may stick to raise the printhead. 3 Open the cutter door. Load Media for Cut-Off Printing Cut-off printing is supported by the PM43 and PM43c printers with the cutter installed. 1 Open the media cover. 2 Turn the printhead lift lever counterclockwise to the cutting parts and render the cutter inoperable or even damage the electric motor. PM23c, PM43, and PM43c Mid-Range Printer User Manual 33 Chapter 2 - The cutter...
PM23c, PM43, and PM43c Mid-Range Printer User Manual
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... PM43c Mid-Range Printer User Manual 39 The LEDs then turn on the icon printer, all of the LEDs light up including the Ready-to power and turn on the full touch printer or reset to factory defaults, the printer runs a startup wizard to -Work indicator. When the last two LEDs are lit (Printhead Hot and Maintenance), press and hold the Print button until the test label starts to...
... PM43c Mid-Range Printer User Manual 39 The LEDs then turn on the icon printer, all of the LEDs light up including the Ready-to power and turn on the full touch printer or reset to factory defaults, the printer runs a startup wizard to -Work indicator. When the last two LEDs are lit (Printhead Hot and Maintenance), press and hold the Print button until the test label starts to...
PM23c, PM43, and PM43c Mid-Range Printer User Manual
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.... 3 Press 2 until Calibration is selected and then press Enter. 4 Press 2 until the screen goes blank. Your test label prints. Chapter 2 - You can download label design software and printer drivers from http://www.intermec.com/products/printers_media/software/in dex.aspx. Set Up the Printer 4 From the Main Menu, tap Tools > Test Labels. 5 Select the test label you are having problems with the PM23c, PM43, and PM43c...
.... 3 Press 2 until Calibration is selected and then press Enter. 4 Press 2 until the screen goes blank. Your test label prints. Chapter 2 - You can download label design software and printer drivers from http://www.intermec.com/products/printers_media/software/in dex.aspx. Set Up the Printer 4 From the Main Menu, tap Tools > Test Labels. 5 Select the test label you are having problems with the PM23c, PM43, and PM43c...
PM23c, PM43, and PM43c Mid-Range Printer User Manual
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... using a serial, USB, or network (Ethernet or Wi-Fi) connection. Chapter 4 - To reset all parameters on your PC. 2 Download PrintSet 5 from the Downloads page of printer settings, click Configuration Summary. You can also use the setup wizards in the navigation pane: • For serial, Ethernet, Wireless 802.11, or Bluetooth settings, click Communications. • For media or print quality settings, click Printing. • For display, audio, service, and general settings, maintenance alert message triggers, or to enable...
... using a serial, USB, or network (Ethernet or Wi-Fi) connection. Chapter 4 - To reset all parameters on your PC. 2 Download PrintSet 5 from the Downloads page of printer settings, click Configuration Summary. You can also use the setup wizards in the navigation pane: • For serial, Ethernet, Wireless 802.11, or Bluetooth settings, click Communications. • For media or print quality settings, click Printing. • For display, audio, service, and general settings, maintenance alert message triggers, or to enable...
PM23c, PM43, and PM43c Mid-Range Printer User Manual
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... programming language, use the SETUP GET command followed by sending programming commands directly from an external IP30 RFID reader and configures the settings when the printer is EPCGlobal Class 1 Gen 2. The available programmable memory is available from the Intermec website. Touchless configuration supports the configuration of USER memory bank. For example, here is a Fingerprint example that changes your printer, an RFID tag receives and stores data from your media setting...
... programming language, use the SETUP GET command followed by sending programming commands directly from an external IP30 RFID reader and configures the settings when the printer is EPCGlobal Class 1 Gen 2. The available programmable memory is available from the Intermec website. Touchless configuration supports the configuration of USER memory bank. For example, here is a Fingerprint example that changes your printer, an RFID tag receives and stores data from your media setting...
PM23c, PM43, and PM43c Mid-Range Printer User Manual
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... errors to my Make sure that bidirectional support is PC, using a virtual COM port, disabled. Use a large straight-slot screwdriver to adjust the ribbon tension bar. • You may need to adjust the media edge guide. • The printhead pressure may not be too high. From the printer properties and printing stops. Networking Problems and Possible Solutions Problem Possible Solution The Ethernet or wireless network Try these possible solutions: connection is not working . check...
... errors to my Make sure that bidirectional support is PC, using a virtual COM port, disabled. Use a large straight-slot screwdriver to adjust the ribbon tension bar. • You may need to adjust the media edge guide. • The printhead pressure may not be too high. From the printer properties and printing stops. Networking Problems and Possible Solutions Problem Possible Solution The Ethernet or wireless network Try these possible solutions: connection is not working . check...
PM23c, PM43, and PM43c Mid-Range Printer User Manual
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... configure the printer from the Intermec website. 1 Go to the Intermec website at www.intermec.com. 2 Click Support > Downloads. 3 Use Product Category, Product Family, and Product to your Wi-Fi or Ethernet network. 1 Start a web browser on and connected to select the PM23c, PM43, or PM43c. 4 Click Submit. Upgrade Firmware from the Printer Web Page You can upgrade the printer firmware, you need to download the upgrade file from the web page, the printer must be turned on...
... configure the printer from the Intermec website. 1 Go to the Intermec website at www.intermec.com. 2 Click Support > Downloads. 3 Use Product Category, Product Family, and Product to your Wi-Fi or Ethernet network. 1 Start a web browser on and connected to select the PM23c, PM43, or PM43c. 4 Click Submit. Upgrade Firmware from the Printer Web Page You can upgrade the printer firmware, you need to download the upgrade file from the web page, the printer must be turned on...
PM23c, PM43, and PM43c Mid-Range Printer User Manual
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... USB storage device. An upgrading firmware message appears as the upgrade file is loaded into a USB host port. 4 Restart your printer. This process may take a few minutes. 5 Remove the USB storage device. 98 PM23c, PM43, and PM43c Mid-Range Printer User Manual Troubleshoot the Printer Upgrade Firmware from a USB Storage Device You can upgrade the printer firmware from a USB storage device. Note: For best results, Intermec recommends using a USB storage device that contains no other files besides the upgrade file. 1 Copy the firmware upgrade file...
... USB storage device. An upgrading firmware message appears as the upgrade file is loaded into a USB host port. 4 Restart your printer. This process may take a few minutes. 5 Remove the USB storage device. 98 PM23c, PM43, and PM43c Mid-Range Printer User Manual Troubleshoot the Printer Upgrade Firmware from a USB Storage Device You can upgrade the printer firmware from a USB storage device. Note: For best results, Intermec recommends using a USB storage device that contains no other files besides the upgrade file. 1 Copy the firmware upgrade file...
PM23c, PM43, and PM43c Mid-Range Printer User Manual
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... settings are not accessible unless the printer has a serial connection to factory default settings, it will use the values listed here. Serial Port Settings Setting Baud Rate Data Bits Parity Stop Bits Hardware Description Default Transmission speed in bits per second (bps) for the PM23c, PM43, and PM43c printers. Appendix B - To view these settings: • From the printer Main Menu, select Settings > Communications > Serial > COM1. • From the printer web page, click the Configure tab, Communications > Serial. None Number of...
... settings are not accessible unless the printer has a serial connection to factory default settings, it will use the values listed here. Serial Port Settings Setting Baud Rate Data Bits Parity Stop Bits Hardware Description Default Transmission speed in bits per second (bps) for the PM23c, PM43, and PM43c printers. Appendix B - To view these settings: • From the printer Main Menu, select Settings > Communications > Serial > COM1. • From the printer web page, click the Configure tab, Communications > Serial. None Number of...
PM23c, PM43, and PM43c Mid-Range Printer User Manual
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... the printer web page, click the Configure tab, System Settings > Manage I /O settings for the printer. Default Enable PM23c, PM43, and PM43c Mid-Range Printer User Manual 141 Default Settings Display and Audio Settings (Continued) Setting Description Default Idle Information Selects the information that allows access to communicate using its 802.11 radio. Enable PIN Sets the password that appears on the IPv4 address printer screen when it is set to display time on Disable before the screen saver starts. Supported only...
... the printer web page, click the Configure tab, System Settings > Manage I /O settings for the printer. Default Enable PM23c, PM43, and PM43c Mid-Range Printer User Manual 141 Default Settings Display and Audio Settings (Continued) Setting Description Default Idle Information Selects the information that allows access to communicate using its 802.11 radio. Enable PIN Sets the password that appears on the IPv4 address printer screen when it is set to display time on Disable before the screen saver starts. Supported only...
Fingerprint Developer's Guide (PC23d, PC43d/t, PM23c, PM43, PM43c)
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... 4 - Managing Input and Output Choosing a Character Set with your printer, and you can show most recent NASC statement. By default, characters are different. Using a NASC statement has the following consequences: • Text is "|" according to the Roman 8 character set, "ù" according to the French character set, and "ñ" according to print multilingual labels. • New messages on the screen of...
... 4 - Managing Input and Output Choosing a Character Set with your printer, and you can show most recent NASC statement. By default, characters are different. Using a NASC statement has the following consequences: • Text is "|" according to the Roman 8 character set, "ù" according to the French character set, and "ñ" according to print multilingual labels. • New messages on the screen of...
Fingerprint Developer's Guide (PC23d, PC43d/t, PM23c, PM43, PM43c)
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.... Designing Bar Code Labels Positioning Fields in the Layout All fields are positioned relative to the "origin," the point on the media that corresponds to the front or rear edge of the origin is affected by manually placing the printer in Setup mode and changing the value. • the current Feed setting on the printhead at the time the PRINTFEED statement...
.... Designing Bar Code Labels Positioning Fields in the Layout All fields are positioned relative to the "origin," the point on the media that corresponds to the front or rear edge of the origin is affected by manually placing the printer in Setup mode and changing the value. • the current Feed setting on the printhead at the time the PRINTFEED statement...
Fingerprint Developer's Guide (PC23d, PC43d/t, PM23c, PM43, PM43c)
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... tickets with your printer, see the printer user's guide. Returns the length of media into the printer, send a TESTFEED command to control printer operation, including handling media, settings for individual print jobs, conditions after a FORMFEED, TESTFEED, or PRINTFEED statement is fed out or pulled back before and after printing, and setting the date and time for details on media types and compatibility with black marks. The printer Start Adjust and Stop Adjust settings determine how much...
... tickets with your printer, see the printer user's guide. Returns the length of media into the printer, send a TESTFEED command to control printer operation, including handling media, settings for individual print jobs, conditions after a FORMFEED, TESTFEED, or PRINTFEED statement is fed out or pulled back before and after printing, and setting the date and time for details on media types and compatibility with black marks. The printer Start Adjust and Stop Adjust settings determine how much...
Fingerprint Developer's Guide (PC23d, PC43d/t, PM23c, PM43, PM43c)
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... a change a single setup parameter without creating a file, use SYSVAR to return the current conditions of a STORE INPUT statement. Returns or sets the type of errors since last power on using the SYSVAR system variable. Chapter 7 - Returns the number of error messages transmitted by the printer. Returns the number of frames received at the execution of errors since the previously executed SYSVAR(15) instruction. Returns 0 if the printer...
... a change a single setup parameter without creating a file, use SYSVAR to return the current conditions of a STORE INPUT statement. Returns or sets the type of errors since last power on using the SYSVAR system variable. Chapter 7 - Returns the number of error messages transmitted by the printer. Returns the number of frames received at the execution of errors since the previously executed SYSVAR(15) instruction. Returns 0 if the printer...
Fingerprint Developer's Guide (PC23d, PC43d/t, PM23c, PM43, PM43c)
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... printer configuration. FORMAT "/c" erases all files in Immediate Mode. Fingerprint Developer's Guide 121 If even more memory is by using the FORMAT command as follows: FORMAT "/c",A The A parameter indicates that returns the number of free bytes in temporary memory, you want to install additional or larger Flash or SDRAM SIMM packages. Another way is set all variables to zero, and reset all strings, set to change...
... printer configuration. FORMAT "/c" erases all files in Immediate Mode. Fingerprint Developer's Guide 121 If even more memory is by using the FORMAT command as follows: FORMAT "/c",A The A parameter indicates that returns the number of free bytes in temporary memory, you want to install additional or larger Flash or SDRAM SIMM packages. Another way is set all variables to zero, and reset all strings, set to change...
Fingerprint Developer's Guide (PC23d, PC43d/t, PM23c, PM43, PM43c)
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... data from, 49 LEDs, controlling, 112 media feed commands, 102 memory, described, 119 power failure, saving settings, 120 programs, sending to, 14 real-time clock, 113 rebooting, 119 to clear working memory, 15 using SETUP to control settings, 115 verbosity, controlling, 51 printer display, output to, 63 PRINTFEED batch printing, 107 default for bar code fields, 82 default for text fields, 80 default settings, 104 origin, described, 75 repeating last operation, 104 reprinting after interruptions, 107 printhead checking status with...
... data from, 49 LEDs, controlling, 112 media feed commands, 102 memory, described, 119 power failure, saving settings, 120 programs, sending to, 14 real-time clock, 113 rebooting, 119 to clear working memory, 15 using SETUP to control settings, 115 verbosity, controlling, 51 printer display, output to, 63 PRINTFEED batch printing, 107 default for bar code fields, 82 default for text fields, 80 default settings, 104 origin, described, 75 repeating last operation, 104 reprinting after interruptions, 107 printhead checking status with...